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Telstra To Put Linux On Desktop 313

StArSkY writes "The Australian has an article today outlining how Telstra, Australia's largest Telco, is switching to Linux and open source on the desktop. Their pilot has been quite successful, and improved stability has been noticed. On trial are Star Office, Gnome, Mozilla and Wyse. Spending AUD$1.5 Billion a year on IT, means Telstra using Open Source is a massive boost to Open Source developers and support professionals. Not mentioned in the Article is that Telstra also just Dumped IBM Global Services, and will be running IT in-house again! Telstra will be hiring Linux-savvy people I think..."
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Telstra To Put Linux On Desktop

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  • hey steve (Score:5, Funny)

    by b17bmbr ( 608864 ) on Tuesday September 02, 2003 @02:39AM (#6848296)
    better book that flight for down under, mate.
    • Re:hey steve (Score:3, Informative)

      by Anonymous Coward
      He was already here and obviously failed his mission.
    • Re:hey steve (Score:4, Interesting)

      by Anonymous Coward on Tuesday September 02, 2003 @03:00AM (#6848372)
      Aussie Aussie Aussie OI OI OI

      Telstra is f**ken huge, this is a big deal in Australia.

      Telstra was a monopoly till fairly recently (about 15 years ago they got their first competitor) and they still control all the telephone ground lines in Australia.

      If Telstra adopts Linux/GNU, there will be thousands of desktops using OSS software and more importantly $US millions spent on research and development, most of which will be put back into the OSS community.
    • Re:hey steve (Score:4, Insightful)

      by JohnnyKlunk ( 568221 ) on Tuesday September 02, 2003 @03:00AM (#6848378)
      Nice thought, but if they're planning on cutting IT costs in half, thats not ALL going to be MS licencing costs.
      If they do cut $750 million from their IT budget alot of that is going to come in the form for Australian IT workers (be they working for Telstra or IBM).
    • VMWare? (Score:3, Interesting)

      Is this going to be like that other place where there was all that hooplah about their switching to Linux, and it turns out they planned to run Windows in VMWare anyway?
      • Re:VMWare? (Score:4, Informative)

        by johnnyb ( 4816 ) <jonathan@bartlettpublishing.com> on Tuesday September 02, 2003 @10:23AM (#6850048) Homepage
        VMWare is a migration step, and a good one at that. There's nothing wrong with running VMWare in that role. For the migration step at Telestra, they will be running applications off of NT Terminal Server or Citrix.

        What you miss is, that with these options, they are saying that it is more cost-beneficial to go with Linux, even if you have to support a bare-bones NT install as well. That's saying a lot.
  • by kubrick ( 27291 ) on Tuesday September 02, 2003 @02:39AM (#6848298)
    They're a pack of lying monopolistic bastards who break the law at every opportunity, employ deceptive advertising practices and screw every other telecom company in the country sideways. They're still half government owned, so we get the worst of both worlds in that respect.

    Regarding their use of Linux, "even the Devil may cite Scripture for his purpose".
    • by Anonymous Coward on Tuesday September 02, 2003 @02:57AM (#6848362)
      They're a pack of lying monopolistic bastards who break the law at every opportunity, employ deceptive advertising practices and screw every other telecom company in the country sideways. They're still half government owned, so we get the worst of both worlds in that respect

      Enough about Microsoft, tell us what you think about Telstra?
    • by krymsin01 ( 700838 ) on Tuesday September 02, 2003 @03:58AM (#6848544) Homepage Journal
      The effects that this will cause have to be examined. Some of the comments on this seem to be a little bit too enthusastic.

      Telstra is a company of questionable ethics, do you think they are looking at this from the OSS comunity's point of view? No, they are looking to exploit it. They are trying to cut costs, which in the long run is easiest to take care of by reducing how many people you need to maintain the network. If that's their goal, then what's going to happen here is that your software, if you have code that is going to be used their, is going to be exploited to create fewer IT jobs.

      Sure, they are supposed to contribute source back in, but what's to stop them if they don't. AFAIK, nobody has ever been forced by law to contribute source back in. Then again, mabey they will.

      • As far as I am aware, if they do not re-distribute the changes they make in binary form, they are under no obligation to re-distribute changes in the source either.
      • by Per Abrahamsen ( 1397 ) on Tuesday September 02, 2003 @07:30AM (#6849044) Homepage
        it means that free software can compete purely based on "value for money", which is far better news than if someone choose free software based on ideology.

        "Create fewer IT jobs" is also good, if it means more efficient methods to produce the same goods and services with fewer people. It is called productivity increase, and free software has a great potential for that. Increasing productivity is the only thing that can make a society richer. It is sometimes resented by workers in fields that experience less demand, but that is a temporary effect until the job market has adjusted to the new situation.

        One of the reason I release my software freely is that I hope it will be "exploited" as you call it. I just don't want to find myself in a situation where I have to compete with non-free versions of my own software, which is why I protect it with the GPL. As long as people keep their changes to themselves, that is find But if they share them, they have to share them freely.

      • Sure, they are supposed to contribute source back in, but what's to stop them if they don't. AFAIK, nobody has ever been forced by law to contribute source back in. Then again, mabey they will.

        Actually, given that it's likely to be internal use only, there's no legal requirement for them to contribute any of those source changes back. They're only required to distribut source for copies that go to external users.

        On the other hand, it's very much to their advantage to contribute most of their sour

      • by subreality ( 157447 ) on Tuesday September 02, 2003 @10:15AM (#6850000)
        I think you need to readjust your perspective.

        They're not adopting Linux because it's good or bad for OSS. They're adopting Linux because it's good for them.

        And in the end, that's what OSS's goal is: making the best software for whoever wants to use it. That includes companies. Even evil companies. And personally, I think that's just fine.
    • by Anonymous Coward
      "lying monopolistic bastards"

      This is something that most ex-goverment companies turned private have in common. Telecommunication companies like Telia (Sweden) and Telenor (Norway) are exactly like that. Our goverments are so moronic that they think small independent companies can compete on fair grounds with these behemoths. In Norway, the private company Netcom got lucky and tapped in on the virgin land of digital cellphones in the early 90's.

      Together with Telenor, they have a monopoly in GSM infrastru

      • Sounds just like the baby Bell companies here in the US, they still have a stranglehold on the local loop and just bought themselves some laws and FCC rule changes that basically ensure it stays that way for another couple decades and prevents inovative competition like VoIP from becoming economically viable. Another stellar example is First Energy, the local power provider here in N.E. Ohio that is the likely cause of the recent large power outage.
    • They're a pack of lying monopolistic bastards who break the law at every opportunity

      I'm no fan of Telstra, but lets step back a bit here. Telstra don't break the law at every opportunity - they're not that stupid/evil. They do bend the rules whenever it suits them - legal law breaking!

      Telstra is an amazing business. It has near-monopolistic control over every market it enters (all telecommunications, cable TV, Internet), yet its prices are definately not competitive.

      If no-one was ever sacked for buying IBM, then there must be a lot of companies that say, "you can't go wrong buying from Telstra".
    • by Neurotensor ( 569035 ) on Tuesday September 02, 2003 @05:06AM (#6848689)
      On a more positive note, there's gonna be a lot of ex-phreaks who will be working on the inside...
    • by Goonie ( 8651 ) * <robert.merkel@be ... g ['ra.' in gap]> on Tuesday September 02, 2003 @05:33AM (#6848733) Homepage
      Telstra is a particularly earnings-focussed company and its entire management team would hapily screw their own and their customers' grandmothers if it involved making more money.

      That being said, we can be glad that they are switching to Linux, because a) it demonstrates that there are sound economic reasons to make the switch (because there's no way in hell Telstra would do it for any other reason), b) they will either employ Linux hackers or pay desktop Linux companies to customise the solution for them, c) a very big company has decided to break the Office file format monopoly, and d) maybe they will be more inclined to support Linux for their customers now that they are running it en masse.

    • When it comes to utilities, where fixed costs make a huge proportion of the cost, govt monopolies are always the most efficient way to go.

      Look at the mobile phone mess with 3+ carriers. Costs would be a lot less if one carrier had 100% of the market. Take even just driving down the highway, instead of all 3+ networks having cells along the route, only 1 network of cells would be needed, meaning a monopoly would cut mobile phone network costs in half.

      But, but, but, what stops them charging whatever they wa
  • by BillsPetMonkey ( 654200 ) on Tuesday September 02, 2003 @02:41AM (#6848303)
    Telstra will be hiring Linux-savvy people I think..."

    Outsourcing companies rejoice! India rejoices. US, UK drink wine in the park!
  • by God! Awful 2 ( 631283 ) on Tuesday September 02, 2003 @02:41AM (#6848306) Journal
    They plan to cut IT costs in half, but are still keeping some servers running NT and Solaris. Plus there is the cost of hardware, bandwidth, etc. So how much of the $750 million do they plan to spend on OSS?

    -a
    • by kgbspy ( 696931 ) on Tuesday September 02, 2003 @02:52AM (#6848344)

      Probably about as much as the average home user spends on OSS... ;)

      To be quite honest, I'm surprised that more organisations haven't jumped on board the open source bandwagon; especially those who have a skilled IT department (Universities, Telcos, etc). I can understand small business owners wanting to toe the Microsoft line for the sake of being able to get advice from their buddies over red wine and dinner parties (or maybe it's the lack of OSS exposure?), but for those who know what they're doing and can afford to support it, there's savings to be had in open source.


      Does anybody know how well Telstra pay? It could be time to dust off the ol' resume...


      • I'm surprised that more organisations haven't jumped on board the open source bandwagon; especially those who have a skilled IT department (Universities, Telcos, etc)

        Not sure about telcos, but lots of universities use OSS heavily, and even a number of banks (with the proud exception of PestWhack [westpac.com.au]) here in Australia are linux-friendly or at least non-linux-hostile.

        Seems to me that the biggest sticks in the corporate mud for insisting on Microsoft are the Federal and State governments. I'm sure it's not becau

        • by kgbspy ( 696931 ) on Tuesday September 02, 2003 @03:17AM (#6848433)
          lots of universities use OSS heavily

          In my line of work I've had a lot of contact with universities, and I must say I've barely seen a whisper of open source usage. Perhaps there are small departments here and there who are getting into it, but if so I'm yet to see it. Good on them if they are, however.

          a number of banks (with the proud exception of PestWhack) here in Australia are linux-friendly

          I'll put my hand up to being a Westpac customer, and I must say that I've never had any problems using their online banking, either on Linux or Windows (using both Opera and Mozilla Firebird on both operating systems). I have heard of people having lots of problems trying to do online banking on Linux, but I can't say I've ever heard Westpac's name mentioned in conjunction with that. FWIW, I think that Westpac's online banking is quite good compared to that of its competitors.

          the biggest sticks in the corporate mud for insisting on Microsoft are the Federal and State governments

          This is a landscape that is changing quite rapidly in Australia. The South Australian government is actively trying to pass a bill mandating that all government departments use open source software in preference to Microsoft, et al, where practical. A number of other state governments, including Queensland and (I think) Victoria are watching the case with interest, and if it is a successful program, will more than likely move down the same path. I'm sure it won't be long before this sort of publicity reaches critical mass and other government and corporate entities start to take notice and make the shift.

          Having said that, it wouldn't come as a surprise to me if I learned that MS, or other software companies with vested interests in government/big business, started offering financial incentives for these organisations not to switch over to open source...


          • Two quick points

            First - I am also a Westpac customer and I have not had any major problem with Westpac's on-line banking. When I first tried, Mozilla wouldn't render a number of links along the navigation sidebar down the left - that has now been fixed. I also find that a number of browsers (Safari at least) don't quite render the column widths correctly when viewing all your accounts. Slight inconveniences but still a workable system.

            Second - the South Australian Government is not actively trying to p
          • offering financial incentives for these organisations not to switch over to open source...

            Know what? Those incentives are more likely offered to individuals. In an organisation, 2 or 3 people (CEO, CFO, CIO) are making decisions - it's lot cheaper to pay them than the organisation. The effect is exactly the same.

          • Having said that, it wouldn't come as a surprise to me if I learned that MS, or other software companies with vested interests in government/big business, started offering financial incentives for these organisations not to switch over to open source...

            And it's a good thing. I read today that the NSW government had signed up with MS for $400 mil or something. The good thing is that they screws them for a good deal with threats of going open source. Anything that stops MS from collecting their monopoly ren
          • **In my line of work I've had a lot of contact with universities, and I must say I've barely seen a whisper of open source usage. Perhaps there are small departments here and there who are getting into it, but if so I'm yet to see it. Good on them if they are, however.
            **

            yeah that explains(not) how there's dozens of opensource projects(heck, berkley software distribution.) that originate to universities. in our university(and other finnish unis) most desktops still run windows, but underneath and in server
      • "To be quite honest, I'm surprised that more organisations haven't jumped on board the open source bandwagon..."

        I'm not. With money as a motivator, the perception is there that the company will produce a product to satisfy you and keep working to improve it to make more money. With OSS... eh... you have to kind of hope that other people have used it to solve the same problem you have.

        Before firing a flaming rebuttal at me, consider perceptions as opposed to the way things are or should be.
        • with IBM and Sun (and oracle, and bea, and veritas and ... you get the idea) behind linux that excuse is getting old quick.....

          and actually you guys would be surprised the number of people/companies that run linux, the point is linux is silent, there wont be an outage caused by some worm/virus/maitnence like there is with microsoft, so you wont "hear" about someone running linux ......

          (of course i am refering to server side software, desktop is another issue)
    • I would guess that they will spend a bit on developing some apps (open office or gnome or kde maybe) that they need. But it will may not show up as a line item in the budget. Just have a few guys who would be developing stuff in house end up sending out some GPL code, under the radar more or less.

      It is probably much easer for them to do that then to say put in the budget that they are spending X on linux application development. They now have a large vested intrest in making sure it works for them, and wh
  • by Bridog ( 410044 ) <blb8@NOSpam.po.cwru.edu> on Tuesday September 02, 2003 @02:43AM (#6848314)
    "... [O]ur goal is to complete... at the end of October, draw our conclusions and rapidly roll it out."

    Will we be surprised if, two months from now we hear: "Alas, all 500 test subjects hated it terribly; we'll stick with Windows. Oddly, they all seem to have inherited $1M from abroad.".
  • Telstra (Score:5, Interesting)

    by 1arkhaine ( 671283 ) * <damian...kelleher@@@gmail...com> on Tuesday September 02, 2003 @02:45AM (#6848320) Homepage
    It is about time Telstra decided to do something right.

    For the last couple of years they have been increasingly conservative, increasingly anti-competitive and increasingly stupid. They artificially inflate their Telstra Shop profits with their exorbitant call costs and line rentals (Really, charging $20/month to a rural person who makes 2 calls a month???). Not to mention how they ripped off millions of mum and pop investors with the whole T2 failure. However. Supporting Linux is a good thing, so ummm, I'm a little confused about how I am supposed to feel about Telstra now...

  • Training, not hiring (Score:3, Interesting)

    by silne ( 634843 ) on Tuesday September 02, 2003 @02:46AM (#6848324) Homepage
    Telstra will be hiring Linux-savvy people I think..."

    The article mentions training costs, so I doubt that they'll be hiring. Looks like they're going to attempt to re-train the current staff. Or at least those staff that aren't in India.

    • According to the press release [telstra.com.au] issued when they sold their share of IBM GSA to IBM it is part of "Telstra's vision which is to improve its internal IT skills base".

      If they are stopping outsourcing stuff to IBM GSA they are certainly going to need extra people to cover it. (Of course, a lot of those people will probably be poached from IBM GSA...)
  • by mcrbids ( 148650 ) on Tuesday September 02, 2003 @02:47AM (#6848326) Journal
    It starts with a small scope. In some, small, area, Linux is "good enough".

    Then, somebody asks: "What about..."? - and it works there, too.

    And then somebody else asks: "Well, it worked here, what about..."? and it's good enough there, too.

    This process continues until some major company decides to bet their farm on it - and it's good enough for that.

    Suddenly, everybody sees it. Everybody recognizes the value. This is a turning point. One of many, but one of the big ones.

    Linux is now widely recognized as "the future". As a Linux user, I routinely have conversations where Linux is "the future" and it's not questioned anymore.

    With paying clients. And other vendors.

    Linux is on its way. In 10 years, it'll be the default, like Windows is today still.
    • by BiggerIsBetter ( 682164 ) on Tuesday September 02, 2003 @03:16AM (#6848427)

      In 10 years, it'll be the default, like Windows is today still.

      If Linux is the New Windows, it makes me wonder what will be the New Linux... maybe some project that is barely out of gestation today?

      • by child_of_mercy ( 168861 ) <johnboy AT the-riotact DOT com> on Tuesday September 02, 2003 @03:32AM (#6848474) Homepage
        It'll be something that's open and free and plays well with others.

        Maybe a HURD kernel? Maybe BSD? Maybe a Windows Kernel that leverages on others work instead of trying to destroy it.

        This isn't about linux per se, its about software freedom.

        Thats freedom for little guys and freedom for behemoths like Telstra.

        If not for MS's licensing 6.0 this would have happened several years later, that decision dramatically reduced complacency and intertia in corporate IS departments.
      • it makes me wonder what will be the New Linux... maybe some project that is barely out of gestation today?

        My precious Amiga.... Did you hear that? There's hope for us.......
      • Once Linux will the desktop, the search for alternatives will end. Since Linux is free software, people will continue to work on it, and kernel researchers will reimplement the application interface. Some versions of "linux" may in fact be a BSD, hurd or Solaris kernel that are bug compatible with Linux. But that will not be where the action is, what matter will be the applications that run on top of the kernel. The kernel interface will for practical purposes be "done".
    • by Anonymous Coward
      In 10 years, people who aren't computer geeks still won't give a damn what operating system is running on their computer.
    • Yeah... except if it doesn't work. It is after all only in trials, and IMHO likely to fail cause it just isn't ready for the desktop. Then people would look at it and think "well it didn't work there. it won't work here. it will never work anywhere". then it dies.
  • by Lacertus ( 171358 ) on Tuesday September 02, 2003 @02:47AM (#6848327)
    It's really astonishing to consider: now is the time that the tide is rapidly turning in favor of Linux and Open/Libre Software. From large governments to ISP's, I can see an increasingly bright and prominent future for OSS. We should smile at the thought that years of dedication by talented and forethinking hackers is finally paying off.

    I very much think that in 15 or 20 years it will be this current age we remember as being the watershed moment where the "technological civilization" is realized.

    Sadly, from what I understand (not being an Aussie myself), Telstra is a horribly and unfairly run/administered corporation, that often reaks of anti-competitive behavior, viz:

    "Australia's Broadband Woes" [ectnews.com] [http://ectnews.com].
  • Improved Profit (Score:4, Informative)

    by slasher_14 ( 619465 ) on Tuesday September 02, 2003 @02:48AM (#6848336)
    No doubt there is also motivation by Ziggy Switkowski to keep improving their profit margins to make up for their low share value.

    Telstra 1 Shares were offered around $3.60 (Australian), and peaked in late 1999 at $9.15 (Australian).

    Telstra 2 Shares were offered at $7.40 (Australian) in late 1999, and are currently trading at just over $5.00 (Australian)

    http://bulletin.ninemsn.com.au/bulletin/eddesk.n sf /0/A315C020E468EDB5CA256BD1000FBBB6?OpenDocument

    Share Info.
  • by Anony Moose Cow Turd ( 701813 ) on Tuesday September 02, 2003 @02:48AM (#6848337)

    Yeah, loving Telstra for moving to linux may still be hard cause quite frankly Telstra sucks. But you guys have gotta start doing what I have been doing for a year now. Become a telephone whore.

    I've never stayed with one company for more than about 4 months before I switch to some new 'welcome back' plan another phone company is offering. The only way services will increase while prices drop is if there is considerable competition. Do your bit for Australian telecommunications and be a phone whore.

    I must admit I am currently with Telstra but Optus has offered me a 'hard to refuse deal' to come back to them. I'm just waiting to see if my local Telstra affiliate Cooee will beat them both.

    So change you phone companies like you change your undies ... once a quarter.

    • So change you phone companies like you change your undies ... once a quarter.

      Why so often? Turn 'em inside out, and wear them for a second quarter. Think of the environment, think of the phosphates you're pumping into the ocean with that quarterly washing cycle! Sheesh!

  • by Arti ( 619829 ) on Tuesday September 02, 2003 @02:50AM (#6848339)
    Perhaps some of the IT savings can be ploughed into letting me download more than 3Gb per month.
  • Cost Cutting (Score:5, Informative)

    by ChibiTaryn ( 646855 ) on Tuesday September 02, 2003 @02:52AM (#6848343) Homepage Journal
    Hmm... I heard a whisper about this earlier, and there were suspicions earlier when I read the Financial Review and was told that they need to halve their IT spending.

    I don't know if Telstra are doing this because of the benefits that Open Source could provide, or cause they've been told to save money.

    I just hope that they get it right for once. They seem to have enough trouble with their Microsoft products.... (the school's system in South Australia -- run by Telstra -- was down for three hours due to the Blaster worm on Monday, as was a number of Telstra dialup and e-mail....)
  • IBM Global Services (Score:5, Interesting)

    by Anonymous Coward on Tuesday September 02, 2003 @02:52AM (#6848345)
    Posting anonymously for job safety reasons.

    Telstra is probably saving more by ditching IBM Global Services than switching to Linux. The businessI work for outsourced all desktop support to IBM Global Services to save money a while ago and employee productivity has dropped due to the poor care of the desktops. They still have not addressed the Blaster and Welchi worms after weeks -- they never patched the desktops. IGS doesn't judge success based on employees being productive but how many "tickets" they can clear. Clearing a ticket does not mean a problem is solved, it just means they were able to push a problem on someone else. Even IGS employees call their ticket system, "ManageNow", "MangleNow". Its freaking scary what they do to you!

    If you here that IGS is taking over your support, quit your job! You life will be less frustrating.

    • Usually it depends on what your company decided to pay for.

      At my former work Siemens got a contract to support the IT and everything was hell for 3 months, then it got a bit better but still didn't work right.

      Anyway the point is - it all depends on the contract and what the company decided they wanted to pay for - the problem usually is that alot of the stuff that IS usually does isn't included in the contract.

      I have worked with IBM and IGS on some occations and only have positive impressions from that -
    • by NtG ( 61481 ) on Tuesday September 02, 2003 @04:27AM (#6848612)
      Telstra's parting with IBM GSA is probabely as much Telstra's decision as GSA's. I don't want to go into the history too much, but basically:

      Telstra had a subsid. company named Advantra. Advantra was a SME outsourcer. IBM owned 1/3, Telstra owned 1/3.

      IBM has a subsid SME outsourcer named IBM GSA. IBM owns 1/3, Telstra owns 1/3.

      Both of these companies had a role in the support of Telstra desktops and resources. Things have changed. Advantra has since, after a name change, been integrated back into Telstra, after IBM dropping it's investment in the company. GSA has become a legacy problem for Telstra, who are looking to insource again. GSA is also looking to insource (as Telstra handles significant portions of GSA's services to customers).

      It's just a cleaning up exercise.
    • Having worked at IGS some years ago, I can tell that at least where I was, we were _brutally_ understaffed and overworked in the second level support unit. People kept quitting, yet IGS kept taking new customers, without hiring any new techs to replace the ones that left.
      Projects were also often taken into production in horrific and unfinished state, leaving the support teams the unenviable task to finish the project while simultaneously handling operations and customer fault reports.
      The last month I worked
    • I worked for IBM Global Services, and quite enjoyed it. This was a few years back, but I found the hours fairly reasonable, there was quite a bit of on-call stuff, but it wasn't too bad.

      I was installing and maintaining firewalls. My bigest complaint was the amount of work that served for nothing. (ie 2 days of working on a presentation, and no one shows up to see it), and those were usually to encourage us (IBM) to use our own products rather than purchase from the competition. We had OS/2, which at t
  • Boo-urns (Score:5, Insightful)

    by Anonymous Coward on Tuesday September 02, 2003 @02:53AM (#6848350)
    (anonymous to stop karma whoring)

    Who knows, maybe the money they save can be put towards letting people connect to their 'broadband' [whirlpool.net.au] service, which they kindly cap at 3gb/month [whirlpool.net.au]? Or maybe educating [whirlpool.net.au] our [theregister.co.uk] communications minister? [theregister.co.uk]

    While it's nice to hear that Telstra are switching to Linux, this hardly makes them a good company - they're still monopolistic and evil, as I'm sure any Australian who's tried to get decent broadband will tell you.
    • Re:Boo-urns (Score:2, Interesting)

      Broadband? They can't even manage a dial up account.

      I tried for one month to get decent (better than 1kbytes/second) speed out of my modem, and was on the phone to the Testra Bigpond helpdesk for perhaps 5 hours all up.

      I basically had two settings incorrect on my PC, they did not offer any useful advice on finding them, they were obsessed with getting me to reinstall windows, explorer, their cd and modem strings. Which I did, many times. Finally I found what was wrong, predictably enough it was none of th
    • ...any Australian who's tried to get decent broadband will tell you

      For me, you can drop the word 'decent' from that sentence: I can't get broadband at all. I'm on crappy 33.6k dial-up: can't get cable (cable doesn't go past my house), can't get adsl (exchange isn't enabled), and can't afford either satellite or isdn. What's more, the wife doesn't want to move (at least, not for those reasons...), and I'm too cheap to buy a 56k modem for a small increase in speed, only for it to become obsolete when I can g

  • by bersl2 ( 689221 ) on Tuesday September 02, 2003 @02:53AM (#6848352) Journal
    This company's infrastructure is (going to be) made up of many different types of systems and platforms, each interoperating.

    This is a win for everybody---well, except for HP-UX, which they're dropping.

    The point is, each different type of system has filled an important niche. Linux for the thin client front-ends and the financial database, Solaris for the web server and for scalability, and Win?? for "the simple stuff." (Can you say "role reversal?")

    Well, some of those specifics are off, as I need sleep. But I think I conveyed my general point here.

    Duuuude... it's symbiosis... so beautiful, man...
  • Cost Cutting (again) (Score:4, Informative)

    by ChibiTaryn ( 646855 ) on Tuesday September 02, 2003 @02:58AM (#6848367) Homepage Journal
    Yep, I did some research, and found the article in the Financial Review. (mentioned in earlier post)

    Telstra to Slash IT Bill in Half [afr.com] Interesting.
  • Telstra and Linux (Score:4, Insightful)

    by oddbudman ( 599695 ) on Tuesday September 02, 2003 @03:00AM (#6848377) Journal
    Yet another important step for linux.

    Linux needs to rule the locked down computer stylings of the corporate desktop before it will have any chance of shaking up the home desktop market.

    I remember the days when apples were easy and dos* was hard. The only reason my mum got a x86 was because that is what she used at work. These days Windows is easy and Linux is hard, but things are changing real quick.

    Oppertunities like this are a great way for new users to be exposed to Linux. Lets just hope the exposure that telstra gives its employees is good one.

    Never know, one of these days my mum may go out and buy one of these new 'linux' computers like the one that she uses at work.
  • by B747SP ( 179471 ) <slashdot@selfabusedelephant.com> on Tuesday September 02, 2003 @03:30AM (#6848469)
    Telstra is Australia's own little Microsoft. They cheat [smh.com.au], they lie [smh.com.au], they spam [google.com], they [whirlpool.net.au] monopolise [216.239.51.104] and they're openly [zdnet.com.au] and routinely [accc.gov.au] anti-competitive [whirlpool.net.au].

    There are only two reasons why Telstra would make a press release announcing their intention to use Linux:
    (1) 'cos they've found a way to further screw their customers by their use of Linux, or
    (2) 'cos they've found a way to further screw their competitors by their use of Linux.

    That aside, if you go one step further, and read the article, you see that they're actually not using linux at all. They're beating around the bush with lines about XP and NT and Sun and HP-UX and Solaris and Linux and Citrix and XP-on-a-chip and you-name-it. The article is completely meaningless marketeer speak designed to trick some journo's into picking up on the key words "unix" and "linux", and it worked.

    Don't get me wrong, I'm as happy as the next guy if a large corporate makes the switch to Linux, but that's not what this article is about. Never lose site of the fact that Telstra are evil. Every bit as evil as Microsoft or SCO.

    • Thinking about, I can see why they are going this way. For some reason, no one hear seems to be picking up on the thin-client idea. The more you centralize computing, the easier it is to handle. Instead of installing OpenOffice on all the desktops, just do it once on you server, and all the thin clients connect to it to get their software. Open Source lets them do this easily, since they don't have to pay for someone to design something for. All they have to do is use the free software, and pay people
  • by ultrabot ( 200914 ) on Tuesday September 02, 2003 @03:47AM (#6848517)
    Just when the whole world seems to be going mad (SCO, RIAA, ...), and one day you look at news: yet another major Linux *desktop* win, the postponement of the EU patent vote, more news about the Asian Linux development project... it almost seems like things will be going up again! Horrors of the summer are behind us, and the autumn brings on a new light!

    Incidentally, it seems that most of the bad news seem to be coming from US, while the rest of the world is moving forward. Now what was the old world/new world again...
  • Bah (Score:3, Funny)

    by canning ( 228134 ) on Tuesday September 02, 2003 @03:57AM (#6848540) Homepage
    Telstra To Put Linux On Desktop

    It's been done, I've had one for years.
  • If you RTFA (Score:3, Insightful)

    by RevSmiley ( 226151 ) on Tuesday September 02, 2003 @04:06AM (#6848561) Journal
    I you read the article you will see this is not a big deal. The purchase of WYSE terminals is dumb and wasteful since these very systems they are replacing will run just as well as thin clinets. They are keeping a pile of NT servers and are thinking of adding more W3K servers plus a hug number of existign MS desktops. Lots on fire and little heat. But it says "Linux" at least. They might save some money but will likeky not and then just will bag on Linux when the project fails.

    Move along nothing to see here.
  • by krymsin01 ( 700838 ) on Tuesday September 02, 2003 @04:13AM (#6848576) Homepage Journal
    According to this article at Cellular News.com [cellular-news.com]:
    Thousands of subscribers to the Australian cellular network, Telstra suffered crossed lines and access to the wrong voicemail servers following a major software failure on the network yesterday. The problems with the network started at 9am and were repaired at 5.15pm (local time) when the entire network was rebooted.


    A spokesman, Michael Patterson, told the Sydney Morning Herald said Telstra still did not know what had caused the failure. "We're continuing to investigate," he said. There was no evidence to suggest the failure was related to the storm damage that caused havoc on its fixed-phone network on Sunday night, he said. "But we're not ruling it out."
  • by dustpuppy ( 5260 ) on Tuesday September 02, 2003 @04:16AM (#6848583)
    Telstra has outsourced their IT to IBM GSA which is jointly owned in Australia by Telstra, IBM and Lend Lease.

    IBM Australia recently bought out Telstra and Lend Lease and so no IBM GSA is totally owned by IBM.

    The outsourcing contract remains until 2007.
  • They can increase ziggys pay packet.
  • Open Source J2EE? (Score:3, Insightful)

    by daBass ( 56811 ) on Tuesday September 02, 2003 @04:36AM (#6848627)
    "Telstra was building a two-tier web service infrastructure, with Microsoft's .NET and the open-source J2EE on SunOne, he said."

    I never knew Sun was in the Open Source business with their J2EE server!

    Or maybe they mean that in when Telstra writes their .net apps they will do that in the blind, not able to see their own code, local_echo=off?

    Or they will release the source of any J2EE online billing application they write.

    Or maybe the article's author is just using one too many buzz words...

  • Telstra (Score:3, Interesting)

    by MikeHunt69 ( 695265 ) on Tuesday September 02, 2003 @04:36AM (#6848628) Journal
    I used to work for Telstra about 2 years ago, doing performance testing. I was there for 3 years. It dosen't surprise me that they are dumping IGSA - there was talk about it when I was there. The guys did mainly Facilities management are really did suck.

    As the article says, there are alot of Solaris and HP-UX systems already in place and the platform of choice when I was there was Unix. Of course, there will still be custom windows solutions for alot of their in-house products which will still need Windows, however since most of their stuff is done in-house, it wouldn't be a huge step in rewriting an app for a different platform.

  • by PhunkySchtuff ( 208108 ) <kai&automatica,com,au> on Tuesday September 02, 2003 @04:52AM (#6848654) Homepage
    Microsoft sales reps are constantly told "Never lose an account to Linux - not at any cost"
    Telstra are one of Australia's largest Microsoft customers. They spend $AUD1.5Bn/year on IT (not all of this is on Microsoft)
    They're now in a good position (having made this all public) to go to MS and say "We've got a problem. We give you too much money. Fix this problem and we can talk"
    -kai
  • by Gwala ( 309968 ) <adam@gwala.ELIOTnet minus poet> on Tuesday September 02, 2003 @05:00AM (#6848674) Homepage
    This isnt good news for Open Source, and Linux in particular. Telstra are a money grubbing company thats only looking at this because it will cost a lot less. That $1.5Mill will not go to open source, It will go to Telstra's Coffers, as Money saved being spent on windows. Most likely Telstra will try and [un]train their employees in Linux, rather than spend money. But then again, on the other hand it is an example of a Telecommunications company switching to linux for a large base of users, and might inspire other companies to consider doing it as well. (All though that being said, at the end of the day it's only going to come down to the cost, rather than a ingrained sense of compassion or nobility. [Like that exists anymore...])
  • Telstra dial-up and broadband users will be given a "starter pack" CD which installs a standardised Linux distro, with the only customisations being PPP support and modem drivers / ADSL stuff. It will make telephone support much easier if people are using proper software on their home PCs, instead of the gick that Microsoft push.

    Most of the problems I have to diagnose by telephone for work involve users who are invariably running different software than I am, which is a royal PITB. I can't be expected t
  • Isn't Telstra one of the most hated companies in geekdom? I'm serious, I've never seen anyone say anything nice about it. If I were an aussy geek I'd probably be a little pissed :P
  • by Jerk City Troll ( 661616 ) on Tuesday September 02, 2003 @08:20AM (#6849205) Homepage

    In this thread, many people have pointed out how evil Telstra is (I won't repeat). They are yet another greedy, monopolistic telco. Some people point out these things but then mention they don't know how to feel about the telco because now they are supporting open source.

    Let's make one thing clear: the software an organization uses doesn't make them good or bad in a moral or ethical sense.

    In otherwords, all you people who are wondering how you should feel about Telstra should just continue hating them. If Microsoft switched to 100% open source software, I would not forget all the shit they've pulled. I would still argue that everything that can be done to make them go away or pay for their crimes should be done. That goes for this telco too (assuming they are as bad as some people say).

    We can certainly use the fact they've switched to open source to our advantage, citing it as a success story and so on. However, that does not mean all those affected should go off and pat them on the back. If they were a nasty telco running Windows, they'll be just as nasty of a telco running Linux--and with more money in their pocket to continue doing nasty things.

    Think about it.

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