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Largo Loving Linux 352

A little over a year ago, dot.kde.org and Newsforge did stories on the Linux-based systems being used in Largo, FL to run the city government. Roblimo went down there, drank their coffee, and wrote a follow-up piece which might be, but wasn't, entitled "How to be a sysadmin whose pager doesn't go off". (Newsforge is part of OSDN.)
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Largo Loving Linux

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  • Everything backed up... neat stacks of CAT5... no emergencies... no rushing...

    Are we quite sure these guys are HUMAN sysadmins, not evil intergalactic sysadmins from Myronacia here to lure us all into their evil plot of low-stress jobs and a life of being eaten?

    • by dildatron ( 611498 ) on Monday December 09, 2002 @01:11PM (#4845025)
      They shouldn't have given themselves away. It is clear from the description that these aren't real sysadmins at all.

      I bet they don't even drink caffeinated coffee or have Big Ol' Programmers' Beards!
    • by sisukapalli1 ( 471175 ) on Monday December 09, 2002 @01:21PM (#4845096)
      This reminds me of an old joke about the USSR:

      A worker complains about how he is having trouble at his factory: if he goes five minutes late, the managers think he is irresponsible; if he goes five minutes early, the managers think he is there to plan some coup.

      His friend suggests him to go on time, to which the worker says, "Then, they will are grill me about where I smuggled such an accurate watch from".

      Likewise, I am sure the MS reps (and Dubya's brother in FL) would complain that since it doesn't crash often, it must not be doing something big!

      Ofcourse, if it is doing something big and doesn't crash, then it should be some plot by the "terrorists".

      S
  • by tmhsiao ( 47750 ) on Monday December 09, 2002 @12:57PM (#4844924) Homepage Journal
    What does Hayasaka [megatokyo.com] think of it.
  • by crumbz ( 41803 ) <<remove_spam>jus ... m minus math_god> on Monday December 09, 2002 @12:58PM (#4844928) Homepage
    Considering that 40 out of the 50 U.S. states are experience severe budget shortfalls, a good way to get more bang for the buck is to consider switching to open sourced software. You have:

    1) Front-end savings on licensing.(perhaps offset by re-training costs)
    2) Savings on future licensing
    3) Less tech support headaches and consequently less staffing requirements.

    As the article illustrates, spending 1.3% off a municipal budget vs. 3% (or 4%) is a substantial savings. Bring that up to the state level and you are talking tens to hundreds of millions.

    I won't even start talking about the Feds...
    • by Anonymous Coward on Monday December 09, 2002 @01:12PM (#4845029)
      I'm the network admin for a city govt in Texas and we're looking *really close* at migrating all our NT servers and as many clients as possible to Linux. Our IT dept budget is only one half of one percent of the city's total municipal budget anyway so we're accustomed to having to get by on a shoestring budget. We were never given funding to upgrade (sic) from NT4 to W2K on the server side anyway. The only thing that's kept us from being able to move all our filesharing to Linux+Samba has been the lack of adequate backup software that can work with our big tape jukebox and backup open files and handle all the required scheduling and notification(like Veritas Backup Exec is doing for us)... and lack of an antivirus package that can scan files on the fly as they pass in and out thru Samba (like NAI's Netshield has been doing for us).
    • it's also a way to spend money they don't have. migrating systems like this costs money.

      my wife always tries that one one me when she goes shopping. "it was on sale, so i was actually saving us money". then i look at the checkbook balances and wonder how all those savings are actually debits to the accounts...

      the states should have considered open source systems highly 2-3 years ago when they were over inflating their own budgets and spending along with the economies (some were still putting a few dimes away for their rainy day fund which has all been used up by now). open source benefits begin with the initial systems planing and development phase. it would be really hard to justify spending money on migrating systems for future preceived savings.
      • by tsetem ( 59788 ) <tsetem@gm a i l.com> on Monday December 09, 2002 @01:53PM (#4845356)
        the states should have considered open source systems highly 2-3 years ago when they were over inflating their own budgets and spending along with the economies (some were still putting a few dimes away for their rainy day fund which has all been used up by now). open source benefits begin with the initial systems planing and development phase. it would be really hard to justify spending money on migrating systems for future preceived savings.

        Don't forget though, every IT department is not in between their upgrade cycles. Some may be (and really should be) planning IT improvements once the economy improves, and tax revenues are flowing again.

        Just because you don't have money today, doesn't mean you shouldn't make plans for when you do have money again.
      • You've got an insightful point, but I still must disagree. Keep in mind that Microsoft builds planned obselescence into their systems, so most MS shops need to upgrade anyway. I work for the Rescue Mission of Roanoke [rescuemission.net], and as you can imagine we're not a rich organization. We desperately need to upgrade our old systems, and Linux is simply the cheaper and more cost-effective way to do it.
      • it would be really hard to justify spending money on migrating systems for future preceived savings.

        That is why migration should not be sudden, but rather a process. Slowly integrate OSS machines into the network (chances are the webservers are already running linux or a bsd) and then eventually kill off commercial machines you don't want anymore. That kind of migration is, in my opinion, the best. Sudden change scares people. But a slow, methodical shift keeps everyone happy.
      • Future perceived savings? FUD. When product support for older Microsoft platforms is discontinued and the .NET subscription-based platform is the only option Microsoft offers, subscribers will see a recurring cost for their servers. Linux will cost something for migration, but once it's up the cost savings should make it extremely cost-effective.
    • Any government of the people, for the people, by the people not using an OS of the people, for the people, by the people should be ashamed of itself.
      • by Red_Winestain ( 243346 ) on Monday December 09, 2002 @02:52PM (#4845864)
        Any government of the people, for the people, by the people not using an OS of the people, for the people, by the people should be ashamed of itself.

        Yes, but any government of the corporations, for the corporations, by the corporations not using an OS of the corporations, for the corporations, by the corporations should similarly be ashamed of itself.

  • Interesting quotes (Score:4, Interesting)

    by PhysicsGenius ( 565228 ) <physics_seeker.yahoo@com> on Monday December 09, 2002 @12:59PM (#4844932)
    So there you are: a computer system for cops in their cars that is better, more flexible, more durable, and a lot less expensive than traditional ones -- all based on a bit of imagination from a couple of sysadmins who are not overwhelmed with reboots and software problems, so they have time to research what the police really need from their in-car data terminals...

    I thought we were against digitized cops with access to all our private data.

    Even the Microsoft people couldn't refute the fact that Largo's current setup uses far less hardware and is far easier to administer and physically maintain than an equivalent Windows-based system.

    Yay for Linux!

    I also was impressed that they spend less than half the money other towns do on their IT. Of course, from the sysadmin POV that's bad as it means they aren't paid much. But that's the price of freedom, I guess.

    • I thought we were against digitized cops with access to all our private data.

      Well, digitized cops are bad, but at least they're not proprietary digitized cops.....This is Slashdot. Duh.
      • I thought we were against digitized cops with access to all our private data.
        If one takes Lord of the Flies or, perhaps more formally, Leviathan seriously, then even a strict freedeom / privacy zealot will admit that there must be some amount of government and policing.

        The questions are: (i) how much (i) who controls the amount (iii) who guards the guardians?

        Experience shows that, while it can be subject to abuse, answering those questions locally is the best way to ensure the maximum amount of freedom.

        Sure, maybe Officer Bustem is getting a little out of hand with looking up data on his patrol car tablet. But I can always discuss the issue with my city council member, or even run for city council myself if I don't like the answers. Or I could reasonably move out of Smallville if the laws are ultimately not to my liking. But I have zero chance of influencing the Atty. General of the United States, and it would be very difficult to pick up and move out of the US of A.

        So: the technology itself is good. It could be misused. But it is up to the citizens of that juristdiction to control their own fate.

        sPh

        • Sure, maybe Officer Bustem is getting a little out of hand with looking up data on his patrol car tablet
          Which is why the system should be logging all of his searches, and why those logs should be reviewed by his superiors and/or an independent auditor. Law enforcement officers are placed in a position of special trust, but that trust should not be given blindly. A cop who misuses his special privilidges must be held personally responsible for his actions. If a public official does something which would land a member of the general public in jail, then they should suffer the same fate.
        • Sure, maybe Officer Bustem is getting a little out of hand with looking up data on his patrol car tablet. But I can always discuss the issue with my city council member, or even run for city council myself if I don't like the answers. Or I could reasonably move out of Smallville if the laws are ultimately not to my liking. But I have zero chance of influencing the Atty. General of the United States, and it would be very difficult to pick up and move out of the US of A.

          The AttyGen may be more of a friend than you realize. Any idea of how many times the AttyGen has taken a local police force into court for civil rights violations where the local politicians turn a blind eye to problems? Here in Ohio, both Cincinnati and Columbus have had recent run-ins with the DOJ over police abuses. The New Jersey State Police, Buffalo, LA, Pittsburg, and DC police are all currently being monitored by the DOJ.
    • by Mastos ( 448544 ) on Monday December 09, 2002 @01:19PM (#4845082)
      I thought we were against digitized cops with access to all our private data.

      I worked as the sysadmin/programmer/everything it for a police department for a few years, including working on a project to put laptops in the police cars. Putting laptops in cars is a great idea, but unchecked, could have cause for concern.

      Allowing officers to lookup their own plates and see information about the possible drivers, including photos if available, is nothing but a great idea. Its simply a matter of putting information they already access at the right time in the right place. Most of the software also allows them to write and access all their police reports from the car. Not only does this allow them to spend less time working on the interminable paperwork, but be in the field doing it making themselves more valuable to the public.

      Now, there also are some major problems with unchecked use of computer systems in the police departments, specifically squad car use. Every incident is logged into huge logbooks, traditionally by the dispatcher. More and more, those logbooks are being moved to computer systems. This allows them to look up any past incidents with a subject much easier.

      On one hand, it would be very useful to know that John Doe has a history of violence to police officers, but on the other hand, they are able to build up huge files on people without allowing the subjects to have a trial to defend themselves. Once departments start sharing their incident databases, it would be possible for an officer to lookup any time any police had contact with you, whether you were actually charged with something or not.

      It will be interesting to see how this one turns out.
    • So there you are: a computer system for cops in their cars that is better, more flexible, more durable, and a lot less expensive than traditional ones -- all based on a bit of imagination from a couple of sysadmins who are not overwhelmed with reboots and software problems, so they have time to research what the police really need from their in-car data terminals...

      I thought we were against digitized cops with access to all our private data.


      I haven't heard anyone arguing that they shouldn't have access to their own data. Oustanding warrants, arrest records, statements and reports, etc.

      Now, if they were using it to associate people with their library (!) or health records, that would be a different situation. GAFW. (Get A F-ing Warrant)

      -Peter
    • by r_j_prahad ( 309298 ) <r_j_prahad@NOSpAM.hotmail.com> on Monday December 09, 2002 @01:23PM (#4845111)
      I thought we were against digitized cops with access to all our private data.

      I can tell you exactly what info the cops want. They want whatever they can get their hands on that will enable them to go home alive after their shift and be with their families. Nothing more, nothing less.

      A very intentional side effect of this is that you'll probably stand a better chance of doing the exact same thing.
      • by Lumpy ( 12016 )
        not all of them... thare are quite a few that abuse their position... flagrently ignore all traffic laws in and out of the patrol car, constantly run background checks from the in-car laptop, no matter who you are..

        THIS is the person we need to protect the citizens from.. by simply LOGGING every access the officer does and what he does... if officer Jones had 5 stops and 14 complaints he responded to on his last shift but called up 200 people's reports. he really needs to be talked to by the department head and reprimanded for abuse. I say give the cops everything, but watch them closely. as the "power" of the badge goes to their heads quite quickly.
    • by FreeUser ( 11483 ) on Monday December 09, 2002 @01:26PM (#4845139)
      I also was impressed that they spend less than half the money other towns do on their IT. Of course, from the sysadmin POV that's bad as it means they aren't paid much. But that's the price of freedom, I guess.

      One of the real plusses of being UNIX savvy in general, and GNU/Linux/free software/open source savvy in particular, is that one actually often earns a better living than their Microsoftoid equivelents. Why? Because paying one knowledgable person who, in a GNU/Linux, *BSD, or *NIX shop can do the work that requires three or four MSCE's (assuming a modicum of competence on the MSCE's part, an assumption that is, as many here have pointed out repeatedly, is not one that is safe to make), 1.5 - 2 times the salary still translates into a tremendous human resources savings, and brings with it the added benefits of expertise, lower turnover, and attention to detail (and research) pointed out in this article.

      If you are saving money because your staffing requirements are lower (in raw numbers of bodies), your licensing costs are lower, and your TCO costs are lower (all nearly always true with GNU/Linux or FreeBSD vs. Microsoft), you can pay a premium for really good people and have the benefits that brings along with tremendous savings.

      Which is great for everyone, except shoddy admins who probably should find another line of work anyway. It is certainly great for those of us who know what we are doing and take pride in doing quality work for our clients/employers, and like to be rewarded in kind.
      • If you are saving money because your staffing requirements are lower (in raw numbers of bodies), your licensing costs are lower, and your TCO costs are lower (all nearly always true with GNU/Linux or FreeBSD vs. Microsoft), you can pay a premium for really good people and have the benefits that brings along with tremendous savings.

        the largest problem and downfall with this is having a city manager that isnt a nutcase. If they can reduce the employee count from 3 to 1 there is no way in hell they will increase the one person's salary even by 50% (which still saves 150% if you did give a 50% raise) in fact they will fight like hell to keep that position to be the same level and pay it is now. Which will have an interesting effect... when the current poor sod quits for a real paying job (>$25,000.00 a year) they will try and hire someone for the same amount. not being able to get one they will instantly blame the entire project a failure and the cause of their woes instead of blaming the City Manager for being an idiot who refuses to pay people what they are worth. (if you pay anyone well pay your IT well as they are your backbone and can crush your entire corp/office like a bug)

        i've seen this way too many times in small/ medium cities... when someone get's a raise everyone else getting less than that person whines like fricking children... espically if a manager is making less than a non-manager position... doesn't matter if there is skill required..
    • I also was impressed that they spend less than half the money other towns do on their IT. Of course, from the sysadmin POV that's bad as it means they aren't paid much. But that's the price of freedom, I guess.

      This conclusion you've drawn is so fundamentally flawed I can't even begin to fathom it. Linux trained administrators are often higher paid than their MCS* counterparts. RedHat training costs more and is more comprehensive than MCS*, and it also lasts longer, because it teaches you system fundamentals instead of a flow-chart driven O/S template for a specific version of windows. The total IT cost for Linux shops is lower because the software licenses are zero cost, not because they underpay the admins!

      But of course, you know this. You have made a career on Slashdot of posting bullshit [slashdot.org] and insults [slashdot.org]. You are an abusive user bent on malice, and hopefully once the administrators are alerted, they will delete your account.
  • by Limburgher ( 523006 ) on Monday December 09, 2002 @01:00PM (#4844939) Homepage Journal
    Seriously, good to see stuff like this. And in Florida of all places!
  • by Kujah ( 630784 ) on Monday December 09, 2002 @01:01PM (#4844946) Homepage
    If i'm reading this right, the IT department of Largo is actually thinking about ways to save the taxpayers money instead of ways to spend it... If the rest of the country operated in such a fashion maybe we could pay our teachers better. Its interesting that they chose a thin linux client model, that seems to be the growing trend with IT departments (and they said linux was dying). Im pleasantly surprised that they managed to resist microsoft's pressure, as im sure they would have had nothing but issues with the CeMeNT model, and I think ill stop now because im rambling ;)
    • by Anonymous Coward on Monday December 09, 2002 @01:22PM (#4845101)

      The big problem with most goverment organizations I have been associated with is the "use it or lose it" budget strategy. i.e. when X dollars are in the budget you'd better spend it all or next year you'll be cut back.

      So when you come in under budget you darn well better be sure this year's spending is enough to keep you going next year, 'cause you ain't getting any more. This makes it really hard dealing with expenditures on durable goods like computers since you can't buy new PCs every three years or so, you have to keep a steady stream of orders going to equalize your long term budget. :-(

  • by syntap ( 242090 ) on Monday December 09, 2002 @01:02PM (#4844954)
    I'm glad a municipality has caught onto hitting eBay for quality used equipment, as Largo did according to the article. OSS, plus cheaper (and SLIGHTLY) older equipment can add up to huge cost savings. Hell, any .com that dies probably has enough server and networking hardware to outfit any small company. Municipalities need to make it easier for their IT managers to purchase items used (like from eBay) and quit limiting themsleves to purchasing contracts.
    • The problem is, your solution does not scale.

      If every municipality in the US is out on ebay looking for NCD thin clients... Suddenly the price of NCD thin clients is no longer $5 each... it's $500/each. Or the equipment is simply not available.

      Ohwell, good luck.
      • Yes, it scales. They've takes advantage of some great, unanticipated opportunities that have come along, but I don't see how anyone can knock their basic premise.

        Even paying full price for the terminals, as I'm sure they cautiously budgeted, it's still cost effective.

        You have to know that they didn't cruise eBay, see the thin terminals, and then yell, "Hey, this will work!"
        • Ok, but now your strategy has become, "Use architecture A until hardware supply dries up on ebay... then reevaluate it and begin using a new architecture."

          If I was an IT manager I would not at all be comfortable with that solution as it has a tremendous risk as it prevents you from creating a budget even over the short term.
      • Capitalism is a wonderful thing. If they go up much in price, then you move to a different system or even a different paradigm. This only fails when a company(s) or a government (Or possibly both) interfere with it.
      • Yeah, the price will rise to $500 or whatever the current price is... but then it will drop because the supply will rise once they realize that everyone wants to switch.
      • So you simply use a different thin client. Personally I would probably opt for something PC based anyhow. The Wal-Mart Linux PCs can be had cheaply enough that you wouldn't feel bad throwing them away, and they would be easy to image with software from the Linux Terminal Server Project. This type of a setup requires a little more work than simply buying X terminals, but the availability of PC hardware is not likely to decrease anytime soon, and you can probably reuse existing PC hardware.

        The beauty of thin clients isn't the fact that you can use cheap hardware (though that certainly helps). The beauty of thin clients stems from the fact that you don't ever have to troubleshoot individual PCs. All software can be managed centrally, and failed terminals can be replaced by a monkey.

      • by Alien Being ( 18488 ) on Monday December 09, 2002 @02:59PM (#4845923)
        Damn. If only *nix had been built on some nice open standards, then they could choose from a wide variety of used computers and run free display server and thin client software on them.

        Get a clue.
    • I saw somebody selling 50 Sun Sparc X terminal 1s on s Dutch auction this weekend. These things [ebay.com] were being offered for $12.00 opening bid and nobody bid!

  • Eh.. (Score:2, Funny)

    by mstyne ( 133363 )
    Roblimo went down there, drank their coffee, and wrote a follow-up piece...

    Whatever.
  • by jaredcoleman ( 616268 ) on Monday December 09, 2002 @01:04PM (#4844969)

    for Debian Does Dallas!


  • They use the strengths of *nix, and this is just a good example of how good it can work.

    I'm sure they have quality people behind this project, and not some pimple-faced 19 year old MCSE who plays Unreal 2003 when he's not making fun of his 'luser' co-workers.

  • NCD Terms (Score:4, Informative)

    by zmalone ( 542264 ) <wzm.pylae@com> on Monday December 09, 2002 @01:10PM (#4845013) Homepage

    Its worth noting that they are using NCD x-terminals. While buying used NCD equipment works well if you've already invested in their hardware, if you are setting up equipment from scratch, it is not an effective solution. NCD does not provide their drivers for download, and charges a fairly hefty amount of money for them, so if you want to set up x-terms at home, or at a small buisness, buy something else, unless you are already familiar with this.

    Quite a few people seem to have picked these things up after the last article, not realizing how much of a pain it would be to get them running

  • There's nothing like a real networking operating system, with a robust TCP/IP stack and an efficient kernel to reduce costs...

    then again my dad is the head tech for a county court system in California and he only buys contract boxes with Windows, all the while making fun of my Linux home network...
    • Re:Woohoo! (Score:3, Insightful)

      then again my dad is the head tech for a county court system in California and he only buys contract boxes with Windows

      Does anyone else see the problem here?

      How can courts ruling in various Microsoft issues ever consider themselves impartial when their computers, by contract, run Windows?
  • by mekkab ( 133181 ) on Monday December 09, 2002 @01:15PM (#4845058) Homepage Journal
    forgive me, becuase I'm not too up on the details of thin-client-hood (my assumptions are that its a lot like a mainframe, or that unix system that all the undergrads would use for their mail and programs. 5000 kids at once bringing a Challenge L to its knees...)

    and its nice that they are careful and have a redundant system.

    But I'm interested in their worst case scenario plans (more than just saying "well, our systems are redundant!") and what is the worst disaster they have had to deal with.

    Sure, its cool that they have localized where all the problems are going to be (the servers) but when do they predict the "the network is too slow!" calls will start coming in?
  • by dubious9 ( 580994 ) on Monday December 09, 2002 @01:16PM (#4845070) Journal
    "Don't forget, Harold isn't getting paid by anyone except Largo taxpayers, and his job is to keep their IT expenses as low as he can while providing ever-better IT services to the city employees who use them to do their jobs. In light of this, Harold's comparative cost figures are probably at least as trustworthy as anyone's -- and lots more trustworthy than some."

    Its good to finally see a TCO that is about as unbiased as you can get. Other than this I've not yet to see a TCO (either proclaiming Linux or Windows) that isn't slanted in some way to paid for by a OS supplier.

    Having said that, the 1.3% vs. 3% IT budget cost reduction is not all because of linux. All of that dirt cheap hardward adds up. I'm sure their bottom sure would still be significantly less than 3% even if they did use windows. Spending a couple dollars on a dumb terminal equals hugh hardware savings.

    I'd say linux is just icing on the cake, (and probably leads to more silent beepers and a couple less admins). Still, remember that this is a total implementation comparision between municipalities, not purely Windows vs. Linux.
    • by nojomofo ( 123944 ) on Monday December 09, 2002 @01:23PM (#4845113) Homepage

      All of that dirt cheap hardward adds up

      Yes, but if they used windows everywhere, would they be able to use dirt-cheap hardware? No, so even that reduction is a result of using a Linux solution.

    • by tsetem ( 59788 ) <tsetem@gm a i l.com> on Monday December 09, 2002 @01:26PM (#4845134)
      Having said that, the 1.3% vs. 3% IT budget cost reduction is not all because of linux. All of that dirt cheap hardward adds up. I'm sure their bottom sure would still be significantly less than 3% even if they did use windows. Spending a couple dollars on a dumb terminal equals hugh hardware savings.

      I think one important facet is could they run Windows on the same kind of hardware as the equipment they are buying as Linux terminals? Granted, the HW is dirt cheap, but also consider that Windows XP needs to run on a 1Gh+ machine with 128Mb of memory. Suddenly cheap hardware doesn't make sense in a Windows installation.

      The big advantage is that old and underpowered systems can be recycled and still used. So Largo sees a cost savings in both SW licensing, and HW costs. But the costs are intertwined. Buying a Windows license also means buying more expensive HW to run it on.
    • Having said that, the 1.3% vs. 3% IT budget cost reduction is not all because of linux. All of that dirt cheap hardward adds up. I'm sure their bottom sure would still be significantly less than 3% even if they did use windows. Spending a couple dollars on a dumb terminal equals hugh hardware savings.

      What was your plan for using Windows with the low-cost dumb terminals, again?

      • There are a lot of thin client solutions for windows. Native terminal services, citrix, and there is now a cheaper citrix competitor whose name I am blanking on. Most thin client hardware should support the MS protocols. Yeah, server side hardware costs may be higher, but this article did not touch upon server hardware spaces at all.

        ostiguy
  • Okay..I've found the Linux nirvana.n a word: Wirex. Their Immunix server appliance software is the easiest server to set up I've ever seen. Yes I know that you geeks out there will look upon it with disdain, but the bottom line is that Joe Sixpack can figure how to configure this one! And yes, I know this is a shameless plug (and no, I have nothing to do with Wirex) but when you find something this good, you just gotta share it.
  • by greechneb ( 574646 ) on Monday December 09, 2002 @01:22PM (#4845102) Journal
    All of the sudden the city of Largo notices NCD thin clients jumped up in price on ebay... surely couldn't be slashdotting ebay now? could we?
  • by otis wildflower ( 4889 ) on Monday December 09, 2002 @01:36PM (#4845217) Homepage
    I'd recommend Cyrus IMAP with Postfix SMTP, run both in SSL (with SMTP AUTH) and point it all to an OpenLDAP backend. Put phpgroupware in for web-based access. In fact, everything you do should be using LDAP, preferably LDAP over SSL, since once you go LDAP you start seeing neat possibilities open up when it comes to offering single username & password everywhere..

    If compatibility with Outlook is not an issue, this is the easiest and thriftiest way to get groupware functionality.
    • by alistair ( 31390 ) <(moc.padltoh) (ta) (riatsila)> on Monday December 09, 2002 @02:42PM (#4845767)
      I fully agree with this. I run an LDAP infrastructure as you describe for a large multi national ( > 100,000 staff ) and after 3 years in production we now have over 100 applications taking and feeding employee and contractor data to it. The nice thing is that an incresing number of applications are now LDAP aware, from IMAP and POP mail server to around 9 different LDAP authentication modules for Apache, but increasingly products such as Notes and Network devices can use LDAP authentication, as can OSs such as Solaris.

      Once you have a web authentication sorted out, it is then relativly simple to have a corporate directory on the web which allows users to keep their own details up to date, and once this is part of the company culture, you would be suprised as to the quality of this self service data. I have found that this then starts a "virtuous circle" of improving data quality, the more applications trust this data and feed from it, the more users are then reminded to keep the data up to date, the better the data quality becomes and hence the more applications use the data...

      If you make your feed system email, then you even have an instant self service password system, since to update their details users can have a temporary password emailed to them, and you will always have their email address.

      The return on investment can be fantastic, our most recent project was to replace the data maintained for 50,000 helpdesk users with the (mostly self service) data from the LDAP directory, and this is only one of many similar projects; so give it a go, you may be pleasenly suprised.
  • by tbob419 ( 629290 )
    I was actually down there a few months ago, and I can say from a first had look at the place, that it's a very nice and neat setup. Even if you never worked on a thin client their setup was fast, easy and almost no learning curve. And being a somewhat of a "Windows guy" I have to admit that Linux is a viable choice for any organization.
  • by MikeLRoy ( 246462 ) <umroyma0@nOsPam.cc.umanitoba.ca> on Monday December 09, 2002 @02:01PM (#4845433) Homepage Journal
    After having worked for a highschool IT dept for 3 years, and having dealt with a univsersity IT dept for 2 years, i have to ask: why can't schools do this?

    My highschool regularly got grants for buying hardware, and would then proceed to spend $2000 per windows workstation, not including software (they didn't license until they got yelled at by M$). But, they wouldn't hire more then 1 IT guy for 250 workstations, so nothing ever worked.

    Same at my university. Aside from all the departmental and faculty machines (~4500), there are about 1500 open-area machines for students. These are a mix of unix thin-clients running solaris, and wintel machines, most of which are outdated. They insist upon buying new NCD/Sun thin-clients, running solaris, or buying new Wintel machines running win2k. Yet these machines cost them $1500-$2000 a piece! And all the old unix clinets (~800) running solaris are super slow (5+ minutes to log in!). Explain to me why a city, with offices here,there, and everywhere, manages to run a linux-based thin-client network, while a university with a huge IT budget runs one that's too slow to use!

    Considering the non-existant cost of "outdated" hardware in the marketplace, people would figure out that to run an office suite, web browser, and email, all you need is a P150!!!
    • I'm all for the off-the-shelf PC-based Xterminal. Right now I'm sitting on an Nforce-based Xterminal, which with a 1.3ghz Duron costs us less than $200. We're pumping a 19" monitor at 1280x1024 24-bit color at a 100hz refresh rate. In my opinion, there is no Xterminal or Thin Client that offers this level of performance at any price. We have 100 BaseT ethernet (some of the thin clients still only offer 10BaseT.

      The Micro ATX case is somewhat bigger than the typical thin client, and having to use modules for the proprietary Nforce/Nvidia drivers is a pain, but at this price everybody is very happy.

    • And all the old unix clinets (~800) running solaris are super slow (5+ minutes to log in!).

      Me thinks they are connected to a badly architected network...or you are still using the SPARC lunchboxes from over a decade ago. How much of that login time is just the little old processor struggling against the transition from dtlogin (or equivalent) to CDE (or openwin) while working against a wee old NIS server over a 10Mb Ethernet?

      Explain to me why a city, with offices here,there, and everywhere, manages to run a linux-based thin-client network, while a university with a huge IT budget runs one that's too slow to use!

      The prevailing culture in the university's bureaucracy is living in the stone ages. I.e., it is probably made up of professors and admins who grew up, academically speaking, in the 70's and 80's and haven't learned a new thing since.
  • by Steveftoth ( 78419 ) on Monday December 09, 2002 @02:11PM (#4845506) Homepage
    make the choice to switch to thin clients attractive.

    The model of thin client they are using only uses 19-25 watts of power. Compared to a standard PC which uses at least 150 watts, that is a huge power savings. True, the monitor uses about half the power, but that can be miminized if you also switch to a lcd.

  • Vacation? (Score:2, Funny)

    by Madd_Hatter ( 136515 )
    Roblimo takes a "business trip" to FL in December to write a "story." Sure seems like a nice way to get a few days in the FL sun written off as a business expense...
    • ... is to maintain a residence in Florida and live down there in the sun for much of the year, which is what Roblimo does.

      Of course, if he lived in the Dakotas, he'd probably write the same story more for the reason you're suggesting ;)

      FL: low taxes, high sun, all the swampland you can eat.

      timothy
  • Perhaps I missed it, but what software is serving to all of those thin clients? Tarantella? I'd love to read about more details about what's happening on the server side of things.

    Anyone got a link that really gets into detail on the server side?

    jonathan
  • by spasm ( 79260 ) on Monday December 09, 2002 @02:38PM (#4845742) Homepage
    The article mentioned this almost as an aside, but as someone who works in government, the ability of these guys to purchase secondhand from ebay is truly revolutionary.

    Hell, I can't even buy reconditioned palms with manufacturer warranty direct from palm - not only is palm not an "approved vendor" for purchasing palms from (go figure..), but our purchasing policies explicitly ban reconditioned or secondhand items. As for *ebay*..

    Well done to Largo for giving these guys the ability to use a little flexibility and common sense.
  • by malakai ( 136531 ) on Monday December 09, 2002 @03:06PM (#4845973) Journal
    Seriously, this is a thin client environment. This is no different than most corporations pre 1994. Granted, the terminals are not black with green lettering, and no doubt less "iron" behind the scenes powering them, but the thin client desktop solution is well known, well documented. Of course their help-desk and sys admins will have orders of magnitude less calls then a similiar environment with full desktop OS in place running on-computer applications.

    I think it's wonderful Largo is able to work with this model. Many corporations still use it in specific instances. I don't see it as revolutionary.

    I would be worried somewhat if I was a Largo police officer and I had a thin client in my car that used a wirless service. This is pushing it. Maybe if I had redundant wirless coverage on multiple frequencies I'd feel less vulnerable. But to me, the police car is exactly the type of environment where you want an intelligent heavier client. One that can cache the last couple of inbound messages, cache the last lookup you did on a license plate, maybe also proactively download other information based on the information you searched for, so that in the event of an outage, you aren't s.o.l.

    I found this quote unusual too:
    "Mostly it was an issue of scalability," Dave says. This, not money, is what they told the Microsoft people their biggest barrier was. At any given moment, Largo's network may have over 200 people actively logged in and working, often more, and they are all running from a single main server, plus several servers that run specific applications. Even the Microsoft people couldn't refute the fact that Largo's current setup uses far less hardware and is far easier to administer and physically maintain than an equivalent Windows-based system.


    This doesn't seem accurate in the least bit. I'm not sure why they simply don't say "look, it was about money". Because that I could believe.
    Their network is run off two boxes, each dual-processor. One a ML370 and another a ML350. One's a dual 933 the other a dual 1ghz.

    Now, using these boxes and assuming a gig of RAM at least (not specified in article), Terminal services or Citrix could have easily services 150-250 users on _each_ box. Granted, it depends on what they are doing (so called, light, medium, or heavy users).

    I'm not saying Terminal Services, or Citrix would have been better. I'm glad their operations run as smoothly as they do. I just wish people would be honest and simply say "yeah, of course it was about the licensing fees". The reason they probably are not saying this, is I bet MS offered them free licenses to get them to switch, and they don't want their City Council hearing they could have had it all for free, but opted not to in a "fuck u" gesture to MS....

    -malakai
    • by Todd Knarr ( 15451 ) on Monday December 09, 2002 @03:43PM (#4846307) Homepage

      I suspect they aren't using 802.11b or cellular for their wireless connection. Probably they're using a radio datalink on a dedicated channel in a band reserved for their use. Those tend to be much less susceptible to link-lossage.

      As for as Terminal Services or Citrix, I've used both. Their performance does not measure up to X11 in a remote application, because X11 was designed for network connections while TS and Citrix were both grafted onto a system that assumed it was dealing with a physical screen. You can do a lot hooking into GDI, but in the end the system wasn't designed to support the application. Server performance isn't the bottleneck, it's the relatively low-bandwidth connection between the server and the client.

      As for free license fees, sure they're free now. Is MS going to guarantee that all upgrades to all future versions will also be free? I doubt it, and there's the hook inside that tasty free-license bait. With Linux, the city's guaranteed that in 10 years their system will still be available without paying license fees or worrying about license bookkeeping to keep the BSA off their backs.

It is clear that the individual who persecutes a man, his brother, because he is not of the same opinion, is a monster. - Voltaire

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