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Dell start selling PC's with Linux 183

Well, starting this morning, DELL are starting to sell Linux pre-installed on selected workstations, dell asks for additional 99$ for the installation. Full report from News.com is here. Speaking of pre-installing, IBM just told Info-world reporters that they will keep selling Linux servers, but they will "wait-and-see" about selling Workstation pre-installed with Linux. Am I the only one who thinks that IBM need to learn about selling from Dell?
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Dell start selling PC's with Linux

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  • by Anonymous Coward
    Looks like IBM is first going to provide offerings on the server side (Linux is fairly strong here). I don't think I could disagree with this approach except that if IBM ported their Lotus SmartSuite to Linux, well, that would be a very big win. A Notes client too.

    Here's the IBM blip regarding server offerings:

    "Toward the latter part of the second quarter, IBM will introduce support for Linux on its Netfinity 3000, 5000, and 5500 servers, as well as for its RS/6000 line of high-end servers, IBM officials specified Friday. IBM will also next month start offering Netfinity servers pre-configured with Linux."
  • www.varesearch.com
    www.linux-hw.com
    www.penguincomputing.com

  • I ordered a Dell PE 2300 with Redhat installed back in late January... under government contract. It shipped... today! After many, many, missed ship dates.

    It was delayed for the last 10 days or so because all they had were the new 3Com 98xx (?) NICs and no Linux driver for them. How's that for being prepared?

    The kicker to all of this is they charged us $249 for "system integration", ie, install Red Hat, and $37.92 for the software package.

    I'm betting it won't even boot when it arrives.

    I'll NEVER spend a penny of my personal money with them and if we buy more Linux boxen that I have influence over, I'm recommending going "off contract" to buy from a REAL Linux HW vendor... or get our buyers to negotiate a contract with VA Research or someone.
  • by Anonymous Coward
    One mistake that's easy to make is to think that because one IBM employee says something, it's corporate policy. One of IBM's strengths as well as weaknesses is that different regions/departments/etc have their own ideas about market-positioning--just as OS/2 advocates. (And don't even _think_ you've seen a matrix organization until you've worked at IBM).

    Just because some bloke in IBM EMEA says they're taking a "wait&see" about Linux doesn't say anything about IBM US or Japan, or...

    --Uche
  • by Anonymous Coward
    The price difference for the 410 desktop, identically configured, is $179 in favor of Linux, but the 410 Mini-tower, identically configured, is about $700 in favor of NT.

    I think Dell forgot to count their expensive NT graphics adapter ($1000 more than the permedia) in the base price of the NT Minitower, so it miscalculates the NT Minitower $1000 too low.
  • by Anonymous Coward
    How did Linux come to be?

    Why not do the same thing with hardware?
    How many people read slashdot daily? If everybody
    that reads slashdot got together and formed a company, they could buy computer parts at wholesale. Do research on motherboards processors graphics cards, everything! Design a few very good computer models with LINUX pre-installed. Sell them at as little profit as possible. Support them. There must be Linux types all over the country.

    Think about it. Who cares if Dell or anybody starts selling Linux PC's. Why wait on them. Compete with them.

    Microsoft may or may not be worried about Linux. But it's here! It's growing.

    Ignorance is the killer here folks. My brother was given qoutes on two computer systems. Windows NT and Linux. I said, "quite a difference in price wasn't there?". He said, "I had never heard of Linux, didn't even look at the quote".

    Open hardware? Maybe! Don't whine, act!
  • by Anonymous Coward
    someone posted it a while back i cant find it though
  • by Anonymous Coward
    I'd really like to see the bugs in this deal banged out. Dell makes excellent computers for very affordable prices, and one with linux preinstalled (or even better, shipped as a dual-booter) would be ideal.

    Here are the problems I see. First of all, the added cost. Some of this probably goes to linuxcare; after all, Dell probably can't provide reasonably priced tech support for linux because of the highly technical nature of most problems, and Dell's support is best prepared for "Where's the any key" type questions. But there's a decent chance Dell is REQUIRED to pay for the license of windows for each computer, whether it has windows or not. This would also explain the reluctance to provide refunds because of EULA disagreement. It would not surprise me if MS forced Dell into such a deal, long before linux became a real issue.

    Second of all, is this a stock RH 5.2 install, or is it customized for each system? Are the programs compiled with pentium II optimizations? Are the packages the exact ones on a RH 5.2 cd, or have they been updated to the latest and greatest RPMs?

    Third of all, linux inclusion is nice but I still wouldn't get a system with redhat. But when dell starts shipping systems with Debian GNU/Linux I'll beat a path to their door. SuSE and maybe even Caldera support would be nice, too.

    Asterix
  • by Anonymous Coward
    I think it might also to make up for precived support costs. while most people in linux most likely would not need support from Dell on it they will still need to train a staff and get people that will be able to support linux for them. $99 I dont think is that much for them to test the waters with. I think once they find that support costs on linux will be very low that cost will most likely dwindel or vanish completely

    ArsonSmith
    leader of the speling impared
  • by Anonymous Coward
    I've seen many companies try to run large websites on NT (and worked with one God help me!). So, it would seem to me that somebody would be likely to take the same hardware and then try to accomplish the same thing using a good operating system :)
  • by Anonymous Coward
    at least more than just because.

    Yeah, I too would like to see IBM offer Linux workstations, but I can't say that I'd see that happening very soon. The simple reason is reason.

    IBM has a 5 headed chicken or the egg problem, when you consider their products, their customers, their ISV's etc.

    A server is an easy match for Linux because the total picture is much clearer. A server serves stuff, period. It doesn't matter what kind of stuff you have to serve, it is all data, and server programs-a-plenty from PPP to RBDMS's exist for Linux. The server customer picture can be simplified as well. Many of IBM's server customers are familliar with big iron types of OS's. Linux is at least similar in behavior to these, with a much lower price tag. This, as well as the minimal software development for themselves, is an easy sell for IBM.

    Workstations on the other hand are much more diverse. Similar to many corporate LANS which may have a one hundred to one ratio of users to administrators (except for NT shops), the diversity of workstation based tasks to server based tasks is greatly loppsided. This is the crux of the Linux workstation problem. The programs which IBM rely on to sell their workstations, just are not available on Linux. I know that more and more are released all the time, but where are the established products that businesses make decissions around? You will never see Autodesk bring AutoCAD to Linux. Nor will you see Pro/Engineer, Alias WaveFront etc. etc. etc. on Linux. Because of this, you may never see IBM selling workstations with Linux pre-installed, because their customers (current ones who spend money on their products now) would not buy a Linux workstation from IBM.

    I can see the fire now, but please don't misunderstand me. You can't beat the bang for the buck of free software, but without all types of commercial software, Linux will always be relegated to the status of "Niche Server OS".

    I'm convinced that overtures by Oracle, Sybase, Informix, and Corel towards Linux were motivated more by Billy G's movements deeper into their own markets. I also think that it's working to benefit the community as a whole, because server vendors are now bundling Linux, where only NT existed before.

    We need some sort of Industry lobbying group that would concentrate on developers of workstation based programs. This is a much more difficult and diverse task than getting a word processor or office suite ported, as many of these developers are in vertical markets themselves. It would be a huge risk, a leap of faith for, lets say Unigraphics, to port their products to Linux. Yes, they develop them for many UNIX flavors, but a program for an operating system with as many different distributions as Linux, with infinite hardware configurations, and no telling how many graphics configurations that they would have to deal with. On top of that, a Linux port would cause serious strain on their relationship with M$. Many of these companies have this problem, as we all know that final budgeting decissions made by their customers, are constantly made by PHB's that require the M$ stamp of approval, and have the misconception that all UNIX machines cost ~$70,000, and are incapable of doing anything usefull like playing solitaire (Oh, bad flashback to former PHB).

  • by Anonymous Coward
    Actually no.

    I am not sure what went wrong in your case, but
    I tried the same.

    To be more specific, the HD is 7200rpm, I included
    the Harman speakers, had the Dell 21 inch monitor
    the Performnce key board, the Logitech mousewheel
    mouse, the rest is as you had it.

    For Linux I get 3,661 dollars

    For NT (subtract the 1 year service contract)
    it's 3690.

    So actually in this configuration Linux is about
    30 dollars cheaper.

    Of course, you could get the same stuff
    for hundreds of dollars cheaper e.g. at Comtrade
    (without an OS, though)


    Somewhat unrelated, I recently noted that one
    can buy laptops without Windows from Zenon
    Technologies (www.zenontech.com)

    No I don't work for either of them I just buy!

  • I agree. That is definitely the next FUD line.

    1984 FUD: "No one will write any significant free software."
    1989 FUD: "No one will write an entire complete free software system."
    1994 FUD: "No one will use free software in their business."
    1999 FUD: "No one will run their data center on free software."

    What's next?
  • by Anonymous Coward

    This is not a big deal folks. Dell probably is also installing Linux, not so much to help themselves, but to help M$. I mean, who was the largest apologist and defender of M$ at all the trial action and at the Senate hearings? Michael Dell, that's who. I looked for where I could purchase a system preinstalled with Linux and they've succesfully buried it, enough so that Bill probably doesn't give a shit that they are also offering it. He's sure to have his attorney's wave it around in court that there is ample "competition" to try and blunt any fallout from the trial. So, it's all bull really. If you've got to dig so deep to find it, then it's not really there as far as I'm concerned.

    If I've got to call and request it from a sales rep. then it's not truly available. I visited the workstation area and Linux certainly was not available there in contrast to the earlier interview of Mr. Dell which claimed it would be there. There were only MS OSs listed there.

    If IBM will have anything to learn from Dell, I hope it will be to actively promote Linux, as opposed to offering it with barriers standing in the way of a purchase.

  • by Anonymous Coward on Friday March 19, 1999 @11:51AM (#1971505)
    I doubt many of you Linux kiddies remember, but Dell had its own UNIX division back in the early 90's. They did their own port of SVR4.2, and it was considered one of the best UNIX ports out there -- they turned thousands of lines of bug fixes back to AT&T. Alas, it proved unprofitable and was shut down.
  • problem fixed. check link now

  • I can see a couple reasons for the current pricing.

    • Dell are just getting their feet wet with Linux pre-installs.
    • The tech-support and customer service costs are an unknown at this point (we all know they'll be cheaper, assuming Dell do things the right way).
    • At this point, Dell probably want to make sure that customers order machines with Linux pre-installed for the right reasons, not just on a whim. This will probably change too.
  • I suppose it could mean that the $99 price is however much it costs for NT, plus $20.

    But that doesn't make sense either, does it? The cost should either be the same as a Win98 install, or less. The price shouldn't be anywhere near the cost for NT (unless the extra charge for NT is zero..)
  • by Caleb ( 319 ) on Friday March 19, 1999 @11:44AM (#1971509)
    I don't know where you find 99 dollars extra.

    The article mentions costing 20 bucks over the NT installation. This probably has to do with adding the LinuxCare support contract on top of the Microsoft pricing deal.
  • "No one runs large, million-hits-per-day Web sites on Linux," Occleshaw said, adding that IBM would still recommend its AIX Unix-based server to customers that wanted to run large, serious enterprise applications.

    No one at all? I wonder who made this moron the authority.
  • their policy is not support any unit that has an altered "configuration".

    That is, my tape drive fails to be detected under Win95, with confirming evidence that the parallel port is not detected for the printer by Linux, means: remove Linux take out the second hard drive (Linux only on this drive) then they would consider my problem. [I would have to even do more than that to return to my as shipped configuration - just not worth my time.]

    In my case, they immediately lost another sale for a primarily Win95/98 machine because it too would have a Linux partition.

    I might consider a Dell later, but I would install my own copy - even with all the problems that can entail. Just a thought.
  • I don't know what's up at the Dell site but I set up two identical systems in adjacent windows and the Linux box was $200 cheaper. Why are others getting it more expensive? Is ASP incapable of math?
  • Posted by PasswdIs ScoreOne:

    Charging more for just Linux is rediculous, especially when you consider that all of the hard drives they stick into the machines are all cloned from a master drive image somewhere. Thus once you have the image, copies are no harder or easier to make than for Windows installed drives.

    However, pre-installing Linux means that hardware has to work with Linux. This means no win-modems and the like and I would expect a higher cost here. But Dell said the extra $99 was for the Linux "installation" which means they're just ripping off the consumer.
  • Posted by mackgaAThome:

    Well, Dell started out with Linux on servers - pretty much invisible on the web site ordering thingy. Now we actually got a listing on the OS options for two workstations. I figure this is pretty good. Fsck Dell's motive. This is a good poke in the eye for MS. If this helps MS in the DOJ trial - which I doubt - it can't counteract the blatant self-destructive stuff MS has already done in that venue.

    I see this as a good step in the right direction. Let's see what kind of response it gets. Quite frankly, if I had the money to order one of the 410 or 610 boxes now, I would, no hesitation.

    BTW, Hendrix and beer at 6 am on a Saturday do wierd things to your mind.

  • Posted by AnnoyingMouseCoward:

    For the most part, I agree with your sentiment.

    The thing that has to be remembered about the current trial is that it is already over.

    On day one of the trial, the DOJ presented his Billness with a very embaressing collection of "smoking e-mails". In short, they were telling his Billness "we know *exactly* what you have been doing and we have already decided on the *exact* number of teeth that we are going to punch out of your useless lieing mouth, so if your smart, you won't wate our time with useless BS..."

    The DOJ already knows the extent of M$ criminal activities. The trial is simply being held as a pre-arranged media event to demonstrate to all of the hoplessly neieve "Microsoft true believers" that the DOJ is justified when they finally get around to nailing his Billness up to a tree. Events that have occured since the begining of the trial arn't relevent - the trial is about M$ activities over the last four years, not whats happened since the trial began.

    The outcome of the trial was pretty much decided before it had even begun. The DOJ just hasn't told the rest of us yet.

    My aplologies for the poor grammer and spelling, it's just that if I use the preview, it trashes my post ( yes, this is *definatly* beta right now ).
  • by gavinhall ( 33 )
    Posted by Kastern:

    your'e right. why $99? you can just go get it for free! What a bunch of losers
  • Posted by ElvisTheKing:

    This is not my opinion, these are facts:

    The $20 is an installation charge for Linux, not a charge for Linux itself.

    Dell's list price for NT, Win '98, '95, or Linux is $0.

    RH Linux 5.2 does not support all of the options available on a Dell Precision Workstation, therefore the configurations available are limited.

    90 days of support through Linuxcare comes standard on Precision Workstations loaded with Linux for a charge of $0. Workstations loaded with Linux are not charged for NT support (see below).

    1 Year of NT support comes standard on Precision Workstations that are loaded with NT for a charge of $199 (list).

    Add up the above, and tell me if you still think you are being charged a high premium for Linux.
  • Maybe not a website or Linux, but remember Walnut Creek's FreeBSD machine that keeps setting FTP transfer records.
  • by Holgate ( 712 ) on Friday March 19, 1999 @01:32PM (#1971519)
    Two cheers for Dell. Let's give them half a break here. In the months since the report came out on how OEMs refused to "unbundle" Windows from their machine, we've gone from:

    1) Dell "not perceiving a market for Linux" to
    2) Dell "not perceiving a market for Linux workstations" to
    3) Dell providing for that market.

    That's a lot of movement in a few months. And Dell aren't stupid. They know that Linux development is probably going to be less fragmented than MS's in the coming year or so, what with the glacial move towards Win2K, and the potential for a corporate dissection by the courts.

    For sure, Linux comes at a premium now, but that's due to economies of scale. And Dell isn't a company for the purist who wants a machine built from scratch; they build solid, reliable, top-end machines and provide top-notch support. They're your boss's choice, and if your boss sees "Linux" among the options, at $99 extra, (s)he's going to wonder what's so good about Linux that Dell make you pay extra for it...

    I'm writing this now, on my 1997 Dell machine, running Debian. I've no complaints. Yet another step towards world domination, yet another line in the sand trampled over.
  • That's one.
    --
  • Error 598

    Too many inodes and shit.



    :-D

  • people tell me all the time that they would
    love to see maya, discreet (now theres something
    that will never happen, ive never seen a company
    more dependant on wintel than kinetix), alias etc.
    mostly irix people who like the better render times
    of wintel boxen but miss the environment and
    stability of linux. and MS haters who also refuse
    to touch a mac (perception as a toy and a crappy OS)
  • I have the feeling you don't have a damn clue what an "inode" is, much less how to run a web site. Please, tell me how "inodes and shit" don't scale? Could you enlighten me as to how network traffic (hits per unit time) somehow directly relate to a filesystem's inability to, well, I think you meant scale?
  • On March 3rd, 1999, a company web server, a Pentium II Linux machine, besides serving SMB shares, handling company e-mail, and supporting a dozen or so interactive shells spawning intermittant compile jobs, happened to respond to 221,409 web hits in one 24 hour period. They were all pictures. The load average for any 15 minute period never wandered above 0.02. Stability and speed are not problems.

    1:00am up 87 days, 15:11, 10 users, load average: 0.02, 0.02, 0.00

    This is not fiction, nor is it unusual. In fact, we've probably had busier days. The only reason the box didn't serve 3 million hits when we weren't looking was that our T1 connection was completely saturated the entire time. I can honestly say not a single minute that day did I, for some very odd reason, wish AIX had anything to do with _my_ workday.
  • Figuring Mr. Sergeant knew much of what he spoke (however else would he dare to say that Linux isn't up to the task of serving content), I connected immediately to his posted web address, and this was the only response I received from his machine:

    Microsoft OLE DB Provider for ODBC Drivers error '80004005'

    [Microsoft][ODBC Driver Manager] The server appears to be not available.

    /v3.asp, line 55
  • Hey boys and grrls, lets play a game. I'll pretend I'm some corporate suit in charge of buying machines, and I don't know what I'm doing. Let's see, we have a choice between MS Windows, which we've always used, or some other os for another $99. Safe move, or risk with additional cost. Hmm.. such a tough decision.

    I can make some assumptions as to why Dell would put a rediculous charge on a Linux installation, but I'm not one to speculate or toss out conspiracy theories without proper intoxication.
  • Well, I don't have the details, but when I tried it myself earlier the same box running Linux *was* cheaper than the NT config. I still don't think they should be charging $20 above the cost of NT. It's a free OS, it should cost just enough to cover LinuxCare, Dell makes a bundle off of the boxes themselves already.
  • I like this growing trend of machines, and hopefully soon, whole systems coming pre-installed with linux. It means they can't use win-modems and win-printers, but will have to use the real deal instead.
  • No, it means it costs them more to stamp out Linux systems than Windows systems. Remember, Microsoft operating systems have a huge lead as far as OEM distribution is concerned, and Dell's been doing that for years. They have the science of shipping Windows systems down pat.

    With Linux systems, they likely have to do their installations completely differently, probably with at least some mild human intervention.
  • Please pay attention to the recent news. No-one is getting anything other than publicity from the recent efforts to get a refund directly from Microsoft. They didn't sell you Windows. Your PC manufacturer did. It isn't nice, it isn't fair, but that's the way it is. And good luck getting a refund from them, either. The inclusion of whatever version of windows you're getting is clearly marked in the description of the PC, so by purchasing the machine, you are electing to have windows. Or at least such a case can be made. After all, you do have the option to buy a machine from someone who won't put nasty MS products all over your nice new HD.

    And if you install your own OS on a PC after you get it from the manufacturer, you are on your own, warranty and support wise. That's the main difference between factory installed and roll-your-own OS. And that's what Dell is charging for.
  • by reemul ( 1554 ) on Friday March 19, 1999 @07:09PM (#1971531)
    The $99 isn't for the code, the drives are cloned and the software is free, its for support staff. If they are installing it themselves, they are committing to having it work, and supporting it through their normal channels. They have to pay for testers, to certify the few configurations they presently offer. They have to pay for devs, to tweak everything for their specific config. And they have to pay to train and staff the phone monkeys, to handle all the wacky calls.

    It would be much too much of a pain to us and to them to treat Linux-equipped machines differently from MS boxes, and only have pay-as-you go support when everyone else is under warranty. They'd have to clearly identify machines with factory Linux, maybe even a special set of serial numbers, to tell who gets what support. And the cultists would probably whine about a Gates-led conspiracy then, too. So they have to have Linux trained bodies to throw at the phone bank in case some script-kiddie in Iowa talks daddy into buying him a redhat box, and then promptly blows it up doing something deeply stupid. Dell doesn't care if the end-user is an idiot, they'll still sell the machine. The normal Linux idiot filter, where by the time a person can get it to work he has to know at least a little about his machine, fails when its guaranteed to work out of the box.

    Once they sell more boxes - and have metrics about how few Linux users have to call for Dell help - the margin will drop. Simple as that. The first people to buy will get charged more to pay to offset the risk Dell is taking, to add the staff before they sell the machines. As selling factory-installed redhat becomes part of normal business, and the folks needed become part of the normal staffing requirements, the cost difference will probably lean toward Linux' favor.

    But you can still blame Bill Gates if you want, far be it from me to take away what little joy some of you get from life.
  • I still have a copy of Dell Unix on one of my machines and it is still bootable. I even bought some commerical apps for it. Dell Unix was clearly the "darling of the Internet" for PC UNIX's for about a year or so, before it imploded.

    While Dell clearly didn't quite "get the Unix" market back then, they were one of the very few PC vendors that even tried to "get it." That, in it self, is reason to hold out a lot of hope for Dell.

  • [note: I am quoting is somewhat reverse order!]

    BTW, Rob, if you want free discussions going on here, I challange you to keep this post instead of removing it Otherwise this message board is no better than a company sponsered board

    I doubt that Rob removed your post. I doubt that Rob had anything to do with what happened to your post.

    I am not going to come out of the AC (Thats my choice)

    Being an AC is your choice, but it does have consequences such as not being able to automatically set your "viewing threshold" and see that your previous message had its score dropped to -1. This was most like done by a moderator other than Rob.

    *Why* did a moderator drop your score? I don't know, but one guess is that it sounded somewhat belligerent. Had you not posted it as an AC, it would still have had a score of zero and would be visible by default.

    I have a bone to grind with some of the posters here.. While saying that VA and Linux-hw use quality components.. they flame Dell for not using quality components. Do you all have evidance for that.

    Kit Cosper didn't say anything about the quality of parts that Dell uses, he certainly didn't flame them.

  • Name one. Just one. If I was running a million hits/day site I'd choose either AIX or Solaris too. Look at the problems on Linux with inodes and shit like that when you try and scale it up. Yes - I've had these problems. So has Slashdot.
  • Part of the problem in comparing prices is that Dell changes the configurations it sells, and their prices, depending upon the perceived market.

    I did my pricing for mini-tower workstations for small businesses (fewer than 400 employees) and the price differential was roughly $920 in NT's favor. Other people compared desktop workstations for home users and got a $20 difference.

    Another problem lies in the difficulty in doing an apples-to-apples comparison; the default configurations for Dell NT workstations is wildly different from the defaults for Linux workstations.

    In any case, while I like Dell's workstation hardware (reliable, easy to configure) I find that Dell offers too many configurations to too many markets, with too much price fluxuation, depending upon the presumed target demographic group.

  • by miniver ( 1839 ) on Friday March 19, 1999 @11:57AM (#1971537) Homepage
    I decided to browse on down to Dell and price a Linux workstation, just to see that $20 difference. Since Windows NT costs so much more than Red Hat Linux, I wanted to see where the $20 came from.

    For starters, the Linux version is sold on a different price page than the Windows 9X/NT version, and has *much* fewer options -- no dual processor options, no sound card options, misc other options missing. The options for the two pages are in different sequences, making comparison much harder too.

    After grumbling a bit, I pulled up 2 browser windows, and side-by-side matched options for the following configuration:

    Precision 410 MiniTower, Pentium II/450, 128mb ECC RAM, (1) 9gb SCSI HD, 21" UltraScan 1600HS monitor, Diamond Permedia 2 AGP graphics card, IOMEGA ATAPI Zip drive

    The price for Windows NT: $3891

    The price for Linux: $4809

    What's wrong with this picture???

  • a.) Dell is the first major manufacturer to have enough gall to stand up to Microsoft and actually INSTALL Linux and not just issue a horde of press releases saying that they are thinking about it.

    b.) Depending on the options you choose, you CAN INDEED get a Linux-based system from Dell for cheaper than an NT system. Likewise, on certain options, they are more expensive on Linux. Dell has had to implement all new policies to support Linux, and some initial costs can be expected to help recoup from these. Just because the OS is (theoretically) free doesn't stop normal economics from taking effect -- somebody has to still stand there and either install it or copy from a drive image...

    c.) Give them time... Once Dell has systems out on the market for a while, they'll work out all the bugs, and then more companies will jump on the bandwagon... I garauntee a lot of other companies are watching with some speculation on whether or not Dell will be successfull on this little venture. If we want other companies to begin to offer Linux (or for that matter, BeOS, FreeBSD, or any other MS alternative), we need to offer then a bit of support, and not start flaming them like mad. If the suits at Dell happen to be reading this, they'll be seeing very few positive threads here. Seems like all /.ers want to do is gripe about one thing or another...
  • If Dell is tacking a premium onto their Linux boxes that means they think people will pay the price. Be flattered. It also means that they think they don't have margin pressure because they are the first of the "big guys" to sell a pre-loaded, direct, Linux desktop. When other competitors show up and compete in this niche then the price will fall. --- Josh
  • This seems like fake linux support. Offer it, but at the same time price it unreasonably. Some people will go for it but by and large they won't be troubled by actually supporting it. I'm assuming Dell sells reasonable standard systems (pick a processor, pick some memory, pick a hard drive, pick X the only video card they sell that linux supports and pick a credit card) so I'd also assume that they could have a master hard drive image that they just master/slave copy.

    Actually, thats something I've been wondering about as well. Is Windows actually installed when you buy a 'puter from a large vendor like Dell, or is it just a copy of some pristine image? If it is then even if Windows comes pre-installed and you do access it when you turn it on to install linux you still haven't violated the terms of the MS license agreement (you didn't install it, the copy on the machine isn't even the copy covered by the license)
  • by the red pen ( 3138 ) on Friday March 19, 1999 @11:51AM (#1971541)
    This may look like a "Linux Tax" but it may, in part, represent the difference in "economies of scale" for a Linux purchase. The manufacture, software install, and delivery for a Linux system may require extra handling, increasing the cost.

    Is it $99 worth of difference? I don't know, I don't think very many people know for sure.

    I'd be happy to pay the extra $99 (for a laptop -- I put my own desktop systems together) if and only if Microsoft doesn't get a dime of my purchase.

  • by adatta ( 3240 )
    Rumors are that IBM might use Dell to sell IBM computers...
  • I am confused about something. When I went to the configuration page, it told me

    "1 component selection may require changes to other system options. Please check below."

    The CD-ROM option said

    "17/40X IDE CD-ROM for Windows NT"

    but there was no option to change it. Is this their way of offering Linux without actually having to sell any machines since they would have this conflict?
  • Some people don't have the experience of installing RH or any other distro. Sure it may seem steep to you but some people would trade $$$ for convenience (and that is what Dell is doing).

    Good for them.

  • Mr. Sergeant is using a URL redirecter hosted by Plant [plant.nl]. Those are the guys who are running NT and having the problems. I don't know about Mr. Sergeant's site.

    BTW, "The server appears to be not available"? Appears? How's that for an understatement by Microsoft...

  • Hardware is already competitive and very cheap. Fortunately, there are no monopolies on processors or motherboards at the moment (I'm talking Intel architecture) and Windows keeps getting slower and slower, so hardware keeps getting faster and cheaper.

    Via mail-order, I can order all the necessary components and build my own system at a price comparable to (or cheaper than) something that Dell would offer.

    Granted, I think it would be a cool idea -- as a hobby. I just don't really see any practical value to it since the hardware market is so competitive.

    --
    Mark Fassler
    fassler at frii dot com
  • I'm starting to see this from all the commercial unix vendors - "linux is OK for low end server work, but our (insert commercial OS here) is more appropriate for high end work."

    Not that linux would be appropriate for 1 million hits/day, sweet christ that's a lot of work. But how many people have a million hits per day?

    There are some very high profile, busy sites running free unixes, yahoo, deja news, etc.

  • Slashdot get nearly a million hits per day, and it is all beta cgi scripts and only runs on a dual P2.

    What about a quad zeon or alpha machine?

  • Not that it matters, but it is 17 machines, not a single machine running linux. Of course www.micros~1.com is about 3,000 NT servers.
  • We've got one post up there that says the Linux-configured box is $1K more than the NT box, while some other posts say that the Linux box is $200 cheaper.

    Could someone do a detailed comparison?

    Schwab

  • by merentha ( 6487 ) on Friday March 19, 1999 @01:06PM (#1971552)
    From DejaNews(obviously biased)website:
    Deja News is one of the top destination sites on the Web, with some four to five million unique users a month who generate more than 125+ million pageviews monthly.

    Which would be about 3 million hits/day. Check netcraft, and you find - Linux/Apache.

    They claim to process over a million articles a day as well. And it's a remarkably responsive site.
  • I dare say that LHS and VA have been no less opportunistic than Red Hat, Caldera, SuSE, Linux Mall, etc. We sell high quality hardware, and that quality comes with a price. If you don't care what your system is built from, I encourage you to visit your local shop and purchase all the $9 floppy drives, $20 power supplies and gray-market processors you like. Don't worry about that memory, either, I'm sure it'll work on the off-brand motherboard.


    We provide a service, that service is ensuring that the components we install in our systems are the best available. Have you priced a PC Power & Cooling power supply lately? Yes, they cost more than most other power supplies, but they last . Some of them have a 5 year warranty.


    As far as the software, we know where it comes from, and we care where it comes from. I've used Linux since the early days of the SLS distribution (10 floppies). Yes, we've been in the trenches supporting and pushing the development of Linux for many years, unlike the opportunistic people out there who just want to sell computers, we want to sell Linux computers.



    Now, if you would care to come out from behind the AC mask I'll be happy to discuss this in more detail as you like. Otherwise you'll be off the scope since I normally don't see AC posts. Thank Rob for the filtering!

    --Kit

  • by Kit Cosper ( 7007 ) on Friday March 19, 1999 @03:52PM (#1971554) Homepage Journal
    It's obvious that the larger vendors are only giving a degree of lip service to Linux. In the meantime there are still those of us out here who have been in the trenches for 3 or more years doing everything we can to promote Linux. Of course I'm speaking of Linux Hardware Solutions (us) and VA Research. The Fortune 500 is full of servers from LINUX system vendors.

    For example, we've got a client that has used 4 of our SMP boxes with 100+ GB of RAID storage to help replace a couple of mainframes. I'm sure the folks at VA have similar stories. We're both offering onsite service and you can get Linux installed the way you want. No hassles, no worries.

    Before anyone calls either of us a "garage" business we've just signed a lease for a new facility and VA is in the middle of relocating. Neither of us are Dell (yet :-) but we're both a long way from where we started.

    --Kit

  • I dunno about now, but a while ago, computer makers really DID have to pay for 95 for every system, regardless of installed os. If the maker didn't agree with that deal, ms packed its bags and went elsewhere, carrying its os contract with it.
  • I'm running a permedia 2 board.. on..

    my debian machine (potato)
    running xfree86 3.3.3.1 (get it from X task force site)

    it's stable and beautiful.. wish 3d games work on this.. i suppose q3a would be the first :) otherwise its' off to NT to play quake2/quake/HL
    --
  • I agree that the $99 charge could be to cover Dell's Linux support costs (although a hidden M$ tax would'nt surprize me either).

    I disagree that their support costs are going to turn out to be low, at least not at first.

    It's not that Linux is harder to maintain than Windows. My experience agrees with others--Linux is more reliable, and once you get something working, it stays working.

    The problem is the learning curve. A large percentage of Dell's customers will be starting with no Linux experience (or Unix for that matter). The fact that Linux is pre-installed will help of course, but Dell is going to have to deal with questions like "How do I get my ADSL modem working?", or "How do I install application X?".

    It also won't help that there is a lot of good support on the Internet. Current Linux users are mostly Hackers, and they are, by definition, self-teaching. Future Linux users (not to mention your typical barely competent sysadmin) will not be Hackers, and they will need their hands held.

    In order for Linux to realize the low support costs that should accompany its quality, a few things need to happen:

    1. Linux distributions need to come with better documentation (Redhat--your book sucks!).

    2. Installation procedures for Linux applications need to be simplified, standardized, and documented.

    3. There needs to be enough experienced Linux users around that new users can turn to their co-workers, friends, and sons and daughters for help, the way they do today with Windows.

    I predict a rosy future for Linux, but we all know that getting there is not going to be a cakewalk, especially when it comes to getting the general public involved.
  • on my system if they paid me $99.

    Besides that, the only modem option available is a CRAPPY WINMODEM --- duuuhuh :(
  • Yes, IBM is not dummy, having delt with the
    wrath of the DOJ for too many years. IBM is
    NOT going to push Linux on desktops till the
    DOJ vs MS is in closure stage. Look at what
    AOL consuming Netscape did. Hang in there
    people, we don't want Linux from putting
    Micros~1 behind bars! They must do time for
    the damages done or ANY OS will have slim
    change in hell at gaining much on the desktop.
    MS-Ziff Davis will pummel Linux as soon as
    the case is over.

    Locutus
  • You seem to forget that there is a Judge
    involved. In 1994, Microsoft was in the same
    pickle and signed a weak agreement with the DOJ.
    The Judge assigned to review the agreement, one
    Justice Sporken, read it and saw that it would do
    nothing to right was was already done and he
    rejected it. Janet Reno, took the case from
    Sporken and handed it to on Justice Jackson who
    was told to sign it by Reno.

    In other words, it ain't over til Fat Billie is
    sing'n the blues. And we are not safe until then.

    Locutus
  • http://www.aslab.com http://www.tcu-inc.com http://www.oemcomputers.com http://www.swt.com
  • This is an improvement. Does anyone recall that they were charging $250- to set it up on servers before ? As the linux market grows, the pricing will become progressively less discriminatory.

    -- Donovan

  • If all of Dell's customers start asking for the linux machines, it is good for linux regardless of whether they pay for windows or not. It will also dispell the "there's no demand for linux" FUD.

    Once a lot of people start buying machines with linux preloaded, it will be almost impossible for MS to use these defacto per-processor licensing agreements without the DOJ hitting them ( they're still staggering away from their last bout ... at'em, Boies !!! )

    This news is not earth shattering, it is just another small step that linux is making into the mainstream. However, it is making small steps so rapidly that I dare not blink for fear of missing one (-;

    Cheers,
    --Donovan

  • Such as
    http://www.tcu-inc.com
    http://www.swt.com or
    http://www.aslab.com
    or whoever. The Dell machines are nice , but an LVD SCSI machine is a real overkill for about 99% of users. To summarise, I would recommend these things to a developer (or a gimper / povray user ) with a large budget, but not a typical home user.

    On the other hand, the afore-mentioned linux shops guys sell desktops in the more reasonable $1500 range, which is about what you'd expect to pay for a quality consumer desktop ( tcu-inc sell AMD based machines in the sub 1000 range )

    This is a positive step in that Dell is beginning to embrace linux as a desktop OS. The next step will be for them to embrace it as a mainstream desktop OS and start installing it firstly on their Optiplex lines and secondly on their Dimension lines.

    Cheers,
    --Donovan

  • I just compared quotes on my system from tcu-inc http://www.tcu-inc.com with the idot quotes, and tcu-inc comes out in front , on a system that is better ( since idot don't offer some of the better quality parts ) IOW, some of the linux shops can really cut it when it comes to pricing. Anyway, I'd recommend you play with their configurator.

    CHeers,
    --Donovan

  • Read the warranties. VA offer 1 year. A lot of the "cheeseball linux" shops offer 2 - 3 years. Sure, it would be nice if we could all afford to buy from VA. But not everyone can, and a lot of people make the decision not to buy from linux shops because they are pointed to VAResearch, but can't afford to buy a pentium II VA machine . And the point I wanted to raise is that there *ARE* linux hardware vendors that can beat Dell on price and service.


    NONE of the linux shops put "crappy hardware" in the machines, in fact if your budget for a machine+monitor is $2000- , VA will give you a *much* lower quality machine than some of the other guys. Take a look around and see if any of the linux hardware shops put "crappy hardware" in the machines. On the contrary, the place I just purchased from uses quality components from the board to the video card to the case to the modem ...

    I would understand your "point" about "peace of mind" if VA were substantially more generous in their service and/or used substantially better parts than the other dealers. But they are not.

    Have a nice day.

    -- DOnovan
  • And I picked an ASUS. See Toms Hardware guide or any other hardware review site for rave reviews of the ASUS boards.

    cheers,

    -- Donovan
  • My point was not to whine about Dell. I think their move is welcome, but they will have to go further to appeal to most linux users. ( it'd be nice to see linux on their optiplex line ) But it is worth noting that the price of a TCU-inc machine is basically the sum of the parts plus $50-. This doesn't seem unreasonable. Of course, we have no idea what Dell's setup cost "really" is because they don't itemise like TCU. We do know that whatever the windows setup costs, the linux setup costs $100 + the price of an windows license + the cost of the windows setup. Note also that linux shops ( including TCU ) tend to do things like set up auto fs, register you for Star Office on request, partition the way you request. You really do get some *service* for the $50. They are charging for a decent "set up" and testing, not just a dump of all the packages. cheers, --Donovan
  • The VARstation 26d:
    Seattle motherboard, Celeron 300A CPU, 5G IDE HD (what brand ??? ) , 64MB RAM, 8MB G200 video.

    $1395.
    Add $179 for a modem.

    For a comparable price, the other linux vendors could give you a penitum II-350, a hard drive twice as big, twice as much memory, a ZIP drive, and a better motherboard.
  • Sorry to burst your bubble too..Registering you for staroffice...Hmmm the user has to do that since the initial key last only 30 odd days..Last time I did it, that was the case.

    The registration has two parts. You register at their site, and you have to type in the details when you install.

    Let me tell you most board comming from Taiwan cost next to nothing.

    WTF are you talking about ??? TCU use Intel boards as the default. Your conspiracy theory about them using "cheap" Taiwanese boards to cut costs just has no substance. Especially when you consider that they will ship a system with ANY board you choose. BTW, I've yet to see a linux shop use an LX board in their pentium II systems. FUD again.

    ( BTW, the "cheap" asus p2b series IS FCC class B compliant. So are the inwin cases. And they get better reviews than the intel boards ... see Tom's guide or any other review. )

    About the "if you go to servers" ... who cares ? I don't want to buy a server. We were discussing "workstations". Dell are offering a fair deal , but it's only a fair deal if you are in the market for a killer machine. Their precision workstation is nice, but it is very high end. The linux shops offer a broader product range.

  • This is not a monumental breakthrough in itself, given that the precision workstations are not consumer grade products ( they are very high-end ). However, we have seen the following encouraging signs:

    Firstly , the small vendors who are linux based have gradually taken the following steps ...

    1. Supported linux on slightly overpriced , high end servers and PCs ( VaResearch comes to mind ... )
    2. Supported linux on reasonably priced high grade consumer desktop models ( eg LHS, Penguin, SWT, ASL )
    3. Made low cost AMD systems available ( tcu-inc )
    Meanwhile, we have seen similar trends from the major PC manufacturers, who seem to be taking steps to make sure they don't lose the linux users to linux friendly shops. In the last few months, Dell has taken the following steps:
    1. Offered linux to anyone who will buy in
    2. Offered "linux compatible" workstations
    3. Installed and supported linux on workstations
    Does anyone else see a pattern ? I am betting that Dell will have linux on their consumer lines before long, and the pricing will be less discriminatory.

    cheers,
    --Donovan

  • Grip this.

    You speak of captialism. Well in modern day times that means hitting a price point the consumer will eat up. This does not mean setting a price point that falls outside the range of consumer acpetance.

    Now look at the surrounding environment of linux being installed on deliverable commoditized workstations.

    What you find is a level of user expectation that is going to see a 99$ addition to the base unit and not grasp why they shouldnt just get an extra 64 meg of ram instead.

    Linux folks who know enough about linux to get over the 99$ tag will not be having linux preinstalled on a DELL in the first place, so your talking about an entirely differnt market.

    They should make it not only attrative but set the price so it seems its a give away. Why? Becuase then dell gets to be Firstest with the Mostest linux sales...which if you can see down the road will mean they will get mad bizness from folks who will be looking to jump on the bandwagon.

    Pricing too high early on will mean they wont get the flood gate reaction buy. If they ran a LINUX FOR JUST 30$--JOIN THE REAL COMPUTER REVOLUTION AT A GREAT PRICE--deal then you would see folks going krazynuts koko.

    Why waste a great marketing ploy with a bad price point?
  • 99 bucks does seem a bit too much at this point. Shit, they should be dropping it down for the cost of the RH cds, if thats the distro they are going on.

    This whole "LInux INstalled on a PC at deliver"
    will only fly IF its a good thing for consumers, and they are all about the bottom line.

    Linux heads and the like will do the install themselves, I mean what died-in-the-wool *nixer would use a preinstall of the os with out spending more time tweeking with it, oin which csae you might as well have installed it yourself.

    So to sum up MAke IT Attractive to the Consumer or this is going to go the way of 3d game controlers
  • This is definitely FAKE "support" for Linux. It is no coincidence that the OEM that is coziest with Big Daddy Bill, whose CEO is the biggest OEM-SuckUp-To-Gates is also the one that is "offering" Linux preinstalled. Michael Dell held Billie's hand during the Hatch Hearings, recall? You can bet they were probably ASKED to do this on a limited basis for 1) MS knows Dell will drop it whenever MS says, and 2) so MS can say, "See??? There really -IS- competition! See??? We really -DON'T- have a monopoly!". I guarandamntee you that when the trial is over, and MS isn't stopped, they will "cuttoff their air supply" on Linux preloads by major OEMs just like they do with everything and everyone else.

    And of course if they price them such that they are more expensive, or less desirable in other ways, then they can say, "Well, we offered them, but there was not enough interest." What creeps.

    This is not a Good Thing, it is a Scary Thing.
  • No, no, no.. its not $99 its MS-tax + $99 which will give Dell ~= $180 for a free Operating System.. wonder if they provide manuals, support, and cd's :)
  • Why shouldn't Alias | Wavefront port their software to Linux, especially on the new SGI NT box? I don't think it would be too hard; they'd have to support the same hardware they do under NT, and they'd give Irix lovers a way out.

    I don't see them NOT doing that, once an easily installable Linux exists for the new systems.

    D

    ----
  • (I've just read this whole page, and their seems be some disagreement on if or what the additional Linux cost is at Dell.)

    Don't discount the economies of scale in trying to figure out the "real" cost to Dell of supporting Linux.

    If you sell computers, and

    80% of your customers want operating system "X" (98)
    19% of your customers want operating system "Y" (NT)
    1% of your customers want operating system "Z" (Linux)

    ,your overhead costs for OS "Z" is going to be much higher even if OS "Z" can be obtained for $200 less than X and Y.

    Ramping up an organization as big as Dell on Linux is not inconsequential. There are integration costs, testing costs, sales person training, legal costs, new business relationships to manage, reprogramming the order systems, de-standarizing the winmodem, teaching people how to pronounce and spell "Linux", and so on.

    If I were them, I would charge the early (mainstream) adopters extra just so I could afford to ramp the organization up.

    (Besides, they are not selling to the OC-Celery homebrew crowd. They are probably targeting small business and big corporate accounts, where a pre-install is definately worth $100 in labor costs.)






    --
  • I hate to be a conspiracy theorist, but I wonder if they still have to pay for Windows for every machine even if it isn't installed. I wouldn't put it past citizen Gates to swing a royalties deal like that.

    Probably not though.
  • It's a start, but Dell shouldn't really be that stupid. Give them time, hopefully they'll figure it out.
  • OK,
    so I am the famous benprogrammer who is on top of the Slashdot page.
    I'm famous, so what?

    Anyway, I not only want to get rid of these messages, but also I wanted to say that I really need an Linux PC.

    The only thing I can get here is a PII 350, which I need a BX chipset motherboard for and some DIMM 7ns 100MHz SDRAM, etc.
    This is going to cost me.

    So, what about this quote: "you can run Linux on an 486DX-66."
    OK, try finding one over here.
    Good luck, you'll need it!
  • If you're paying $99 on top of a complete system, is that on top of the tax to bill. If not, shouldn't it be cheaper, once you subtract the Winblows cost?
  • How about www.starwars.com?

    I think that is running linux and apache,
    and had about 350 million downloads of trailer 2
    at about 25 meg a pop, in the place of one week.

    Is that good enough?

  • urgh, hmmph

    thought I should better check

    www.starwars.com is running Apache/1.3.4 (Unix) on Solaris, according to netcraft.

    oh well I admit it I was Wrong, but how does one eat ones words when they are on a screen?
  • IIRC, they bought ESIX (who made an SVR4 implementation) and later renamed the product to Dell Unix. Driver support was pretty nice for the times.
  • Am I the only skeptic here? Why am I not impressed at all that dell is "offering" linux for 99 bucks.
    Umm... can we put the price of win98 (which we won't be purchasing) towards that 99 dollars...? Something tells me the answer is no. Instead- we're still paying for windows, and we get slapped with a ridiculous 99 fee- linux or windows, from dell's perspective the installation is hardly any different. If I recall correctly, you used to be able to get linux on a dell for $175. I guess it's on sale now.
  • Folks! If Dell can get people to pay it then great! If not, then Dell can a) not offer the service, b) lower the price. This is called c-a-p-i-t-a-l-i-s-m. Remember that Dell's marketing emphasizes customization, so don't be suprised if a wide list of options for linux show up on Dell's website. That's going to be much more labor intensive then simply spewing a win9x image onto a drive, and therefore more expensive.

    You didn't expect them to install it for you for free did you? Get a grip!
  • there are a couple things which makes me wonder... The only cd option for a linux box is a "17/40X IDE CD-ROM for Windows NT" what the hell is that..
    Also, the price at first looks steap because by default, they are packing a 21 inch moniter with it.. by selecting a 17 inch moniter, it automaticly reduces the price by like $400.

    All in all though, I did a side by side comparison of two boxes... One with win(lose)NT and one with Linux. The linux box came out to be 200 bucks cheaper... not that bad really. But, I also noticed how they didnt have nearly the amount of options as they had for the loseNT boxes... Raid being one of them.
  • Just recovered from the big feast after the LinuxWorld Conference Japan '99. At the conference, a session about large scale installation of Linux on an university campus was on the agenda. The 600 machines got delivered and installed by IBM. They do such a thing if requested. Other companies are scrambling to catch the high demand with NEC starting installation services (700.000 Yen for 50 PCs, about $5500) and CTC will start selling UltraPenguins. Sun is helping them to localize the stuff.
  • Probably none. Dell is selling these to corporate customers. Go to Pricewatch ang get your cheap boxes an install Linux yourself. Be happy that a MAJOR PC manufacturer is offering Linux. Now my company might look at Linux as a real OS since Sell is offering it (something I've been telling them for yeard).

    Cheers
  • Even though UNIX apps may not be technically difficult to port to Linux, vendors won't do it until there is enough demand from users to justify the support costs involved. So far, mainly server app vendors have seen this demand.

    I would like to see this happen too, but right now there's just not as much desktop demand for Linux as there is server demand, probably because to managers, the perceived benfits are less for desktop systems. Eventually critical mass will be obtained but it may take longer than it did for servers.
  • 1.) Overall, major PC vendors like dell selling Linux machines to single users on their web site is good for Linux. Eventually, if the demand is high and they become more familiar with Linux, they will offer more hardware combinations. At this point they don't know Linux that well so I assume that at first they want to limit what they have to support.

    2.) Regardless of the price relative to other Dell machines, these prices (at least for the Xeon machines) are a bit lower than VA or Penguin Computing. I'm not saying we shouldn't support Linux friendly vendors - I, for one, would rather buy my machine from VA or Penguin - but the point is that their pricing is actually competetive against what's already out there. Over time, competition will lower prices to the level of Windows machines.

    3.) Many companies (including the one I work for) buy all of their PCs from Dell. Having Dell visibly support Linux may help increase the level of acceptance of Linux in companies like these.

    Dell's behavior has often been less than great when it comes to supporting non-MS alternatives, but we don't have to pick nits(sp?) and flame the hell out of them when they make a stab (albeit a somewhat clumsy stab) at doing something right.
  • Name one. Just one.

    Ever heard of Dejanews [netcraft.com]?
    the link is to the netcraft survey page of the site

    --

If all the world's economists were laid end to end, we wouldn't reach a conclusion. -- William Baumol

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