IBM Stresses Importance of OpenDoc to MA 120
gordoste writes "After announcing this past weekend that the WorkPlace line of products would support the OpenDocument set of standards, IBM has sent a letter to Massachusetts' governor promoting the software. They point out that the software was built in Massachusetts and that the French tax agency saves 10% on their IT budget as a result of moving to open standard software." From the article: "Designed at IBM's development lab in Westford, Massachusetts, the IBM Workplace Managed Client will help protect an organization's investment in corporate data by promoting consistency, reliability and open accessibility of its documents. As you know, Massachusetts is recognized across the globe as an incubator for software development ... What you may not know is that software is major growth engine for IBM, and solutions being developed at these IBM locations are being built on open standards because our customers are demanding choice and control over their information technology."
marketing (Score:1)
Regardless... (Score:5, Insightful)
spam (Score:1)
meant to read as: spam
meant to say: governor won't read that
meant to convey: would you read a letter that starts with:
?
Re:spam (Score:1, Offtopic)
Re:spam (Score:2)
As the result of acquiring several Massachusetts-based companies, including Rational Software, Lotus Development Corp. and Ascential Software, we now have over 4,000 IBMers based in the Commonwealth
Basically what he's saying is something like: 'hey pal, we pay a lot of taxes and keep a whole bunch of people in this state gai
Re:marketing (Score:1)
Advertising? (Score:3)
From the letter to Governor Romney:
I'd like to share some information on an exciting new IBM product that was built in Massachusetts but is expected to have implications on both a national and international level.
It would have been nice to make the point without making the letter seem like a cold-call sales pitch. I found the first paragraph a bit off-putting - YGMMV.
that's a good thing, actually (Score:5, Insightful)
Overall, I think it's a good thing that big vendors are advertising their products by stressing the value of open document formats to potential buyers because it shows that the formats are commercially supported and that businesses have an interested to continue to support them. The more commercial sales pitches MA gets for products using open document formats, the easier it will be for them to adopt such formats.
Re:Advertising? (Score:5, Insightful)
Re:Advertising? (Score:4, Insightful)
As opposed to Microsoft, who, in their correspondence, makes no mention that going with OpenDocument will cost them big money in lost sales?
I'd much rather a company say "We support X and here is our product that does so" then "You shouldn't go with X for FUD reasons a, b, and c. (And, while we won't tell you this, if you go with X, it will cost us $x million in annual sales)". Give credit to the company with the blatant agenda as opposed to the not-so-well hidden one.
- Tony
Re:Advertising? (Score:2)
Re:Advertising? (Score:3, Interesting)
They're being honest and telling him why they as a company have a stake in ODF, and why that should matter to Gov. Romney, and that's good. It may look like a sales pitch, but it's a sales pitch that targets the right "customer" very well - along with all the other reasons corporate spending in his state is a compelling addition.
Re:Advertising? (Score:2)
Dear n00b,
U have been pwned by Micro$oft.
Re:Advertising? (Score:2)
IBM is saying "Umn, we do!" And IBM is no small player...
Re:Advertising? (Score:2)
If I was a politician and I got a letter from someone at a huge multinational corporation telling me how they could help me help my people, and it didn't contain an obvious explanation of what their interest was in this venture, I'd be immediately filled with suspicion. Why is it that they care about this issue? What's in it for them? How are they going to make money?
By being upfront about what IBM's angle is, the reader doesn't have to untangle what ulterior motive is driving the wri
Professional Sales and Marketing needed by OSS (Score:4, Informative)
It would have been nice to make the point without making the letter seem like a cold-call sales pitch. I found the first paragraph a bit off-putting - YGMMV.
To be honest attitudes like that are part of what holds the adoption of open source back. There is nothing wrong with that attitude, I share it - I am put off too, but OSS needs to get past that "by geeks for geeks" attitude *if* it wants to dominate.
It *is* a cold-call sales pitch. You can't hide that fact. IBM shows the honesty and integrity not to try to camoflauge things, this maintains their credibility. Secondly IBM has quite a bit of experience pitching products to large organizations and government agencies. I think we should defer to IBM's judgement in this case. Finally, I find the Massachusetts reference brilliant and an example of why we should defer to IBM. They are pitching to a politician. They just gave him the choice to either (1) Embrace local industry and help it compete on a global scale, creating local jobs and tax revenue or (2) give his next political opponent a stick to beat him with during an election for failing to do so, politics is local. Insights like this are how products and technologies are "sold", not via MS/OSS cost benefit analysis. The political will often trump the technical. Is this desirable? No, but it is how things work and OSS geeks need to face this reality. The professional sales and marketing people at IBM, Red Hat, etc do understand this.
"Attitudes like this"? (Score:2)
To be honest attitudes like that are part of what holds the adoption of open source back. There is nothing wrong with that attitude, I share it - I am put off too, but OSS needs to get past that "by geeks for geeks" attitude *if* it wants to dominate.
My statement had nothing to do with OSS zealotry or any sort of "geeks for geeks" agenda. OSS is a nice idea, but I care more about whether the product/app/etc works and does what I need it to do. I won't use (or encourage others to use) ill-fitting produ
Re:Advertising? (Score:3, Insightful)
Besides most polititians automatically assume that *everybody* has alterior motives when they do something good.
So... what do you want? (Score:2)
Personally, I think this is one of the most honest and noble marketing pathways a company can take. I've always believed in maintaining my customer base on merit, not on locking someone in by hiding information that they would need to take their business elsewhere. By promoting an open format, IBM is saying to the customer, "We're comfortable that we can provide the best service at the best price. So mu
Re:Advertising? (Score:3, Insightful)
The IBM exec was just making a very important political point. While Microsoft is a big company with a lot of political influence, IBM is also a big company with lots of political influence (and a lot more experience wielding that influence). IBM also has something that Microsoft does not have, and that is a significant investment in the state of Massachusetts.
Re:Advertising? (Score:5, Interesting)
First, the letter is public. So no "hey how are ya" language. Instead, you're basically writing a persuasive essay masquerading as a letter.
Second, when the letter is received, it will be by a staffer who specializes in IT issues and IT policy. This staffer has probably spoken to the Government Relations (read: lobbyist) guy that at IBM that actually authored the letter. The two guys probably have spoken a great deal on the subject and already know all the arguments. They're just putting it in writing to garner support and document the reasons why OpenDocument is the correct approach. Also, a letter forces a response-- something that can help IBM move things forward.
By the way, MS certainly has a similar Govt Relations guy in there as well. He's writing letters for Bill Gates or Steve Ballmer's signature as well.
Third, this is a IT decision last, a political decision second-to-last, and a public policy decision first. There are lots of implications that have nothing to do with the relative merits of MS Office and OpenOffice.org. Open standards are the obvious ones. But also the likelihood that MS would support OpenDocument if it really came to it. MS investment in Mass would be another one (IBM, too). The real news in this letter is that IBM is willing to take a public stand on this. The fact of the letter is more important than its content.
Anyway, you write these letters in a way to advance a public conversation. It's like a press release or a "major public address" at a graduation or something. It's intended to take a dispute public and make a declaration about your organization's thoughts.
The mechanics of lobbying is a bit of a mystery to most people. This certainly is one part of it. It's worth understanding some of the basics of how it happens.
IBM (Score:2, Insightful)
Re:IBM (Score:2)
Even though you live in america(tm) the government has to have their stuff available to all citizens, not just those who paid a fortune for a very specific office suite
Re:IBM (Score:1)
Re:IBM (Score:2)
Emphesize added.
Re:IBM (Score:5, Insightful)
Where?
It doesn't count as free if you have to buy Windows to run it.
Re:IBM (Score:2)
If Microsoft made free viewers for other platforms you'd have a point, but if you have to give money to Microsoft to use their "free" viewer, that's hardly free.
Re:IBM (Score:3)
Re:IBM (Score:1, Insightful)
Re:IBM (Score:1)
The GP was correct in that IBM could potentially sell lots of its software to the Massachusetts government if it adops open standards. IBM could care less about citizens because they aren't the potential customers.
Re:IBM (Score:2)
Why aren't citizens potential customers? I thought part of the push for open standards was so that citizens could read all the government documents without having to spend an assload of money on proprietary software available from only one company.
Re:IBM (Score:1)
It all depends on your point of view.
Massachusetts has decided to use open standards for a bunch of reasons - one of which is to make their proceedings more accessable to their citizenry, just as you indicated. IBM, on the other hand, being a for-profit corporation with shareholders to please, has a di
Re:IBM (Score:2)
Demanding an open document standard will open up more competition, whereas sticking with MS ensures there is absolutely none. So really, it's in the interests of every other business besides MS to use an open standard. It's also coincidentally in the interest
Re:IBM (Score:3, Insightful)
Of course it's important! to IBM. They are using the standard, and they want a government to support it, which will be, in turn, supporting the use of IBM products because they use the standard.
Emphasis added. Do this
s/products/services/
and the statement will be more correct. IBM appears to be planning to sell a bundle of FOSS with the services to set up and maintain the package, similar to Red Hat, etc. The distinction is important since it offers MA and other potential clients a way to avoid vend
OpenDoc != OpenDocument (Score:5, Informative)
Re:OpenDoc != OpenDocument (Score:2)
Re:OpenDoc != OpenDocument (Score:2)
I think it's much better that we keep OpenDocument separate from OpenDoc. And also, to give the OpenDoc -- ill fated as the project was -- its due. It was a very cool technology, just quite ahead of its time.
Re:OpenDoc != OpenDocument (Score:2)
And presumably Apple might still want (have) to protect its trademarks...
Re:OpenDoc != OpenDocument (Score:2)
Say you got a blank OpenDoc and added a Excel pane and a Photoshop pane. Now you bring it to a buddy's computer, but he doesn't own Excel or P
Re:OpenDoc != OpenDocument (Score:2)
That's not quite how it would have worked. The document would have contained an image and a spreadsheet. He could have edited them with Photoshop and Excel, and you could have chosen to edit them with GIMP and Gnumeric. OpenDoc was all about 'pick your favorite editor'. I won't pretend that 5 years down that alternate universe Microsoft wouldn't have made an Excel pa
Re:OpenDoc != OpenDocument (Score:2)
Interesting - on my Machine (a 7200/90) CyberDog was the only browser that woudn't crash.
Off-topic but... (Score:1)
Re:OpenDoc != OpenDocument (Score:2)
Re:OpenDoc != OpenDocument (Score:1)
In fact, during an event titled "A Fireside Chat with Steve Jobs" in early 1997 (while he was still an "advisor" to Gil Amelio), an OpenDoc proponent blasted Jobs for discounting the technology and accused him of being ignorant. To this, Jobs' response began
Re:OpenDoc != OpenDocument (Score:2)
Re:OpenDoc != OpenDocument (Score:2, Insightful)
Every single article which makes this mistake gets a whole book of this kind of posts. Enough already. Thank you.
Re:OpenDoc != OpenDocument (Score:2)
At what cost.. (Score:4, Insightful)
I advocate and use open standards whereever possible
While it's nice to say "these guys saved 20 million Euros" I wouldn't take that figure as red. They might have saved 20m euros on Microsoft licences (yay!), but what did the change cost elsewhere? Was that 20m euros really an overall saving?
Re:At what cost.. (Score:3, Insightful)
Re:not just license fees... (Score:2)
MA did their homework, and I'm assuming similar arguments pertain in the French case as well.
Re:not just license fees... (Score:2)
This is an excellent point. Office 12 has a completely redesigned UI with a whole new "ribbon" concept. OpenOffice.org probably requires *less* retraining than Microsoft office. It is deliberately similar to the latest versions of MS Office. Throw in the fact that most of the new functionality of MS Office is tied to Microsoft's new server software and now is basically the perfect time to look at an alternative office suite and IBM's alternative office software.
Not unique (Score:5, Insightful)
1. This is true for every major upgrade of MS-Office, as well. It is not unique to switching to a "different" document editing suite.
Iif you're not using MS Office you may find a lot of your secretarial staff are keen to leave
See point 1. You just contradicted the whole "training/retraining" point you made earlier. And this is one of the most ludicrous statements I've heard in defence of MS-Office. Granted, I haven't worked in an office dedicated to creating documents since my university-worker days, but I've never met an office worker who would quit their job over MS-Office. Even those that insisted on WordPerfect (back when it was king, and MS-Office was the also-ran) made the transition to another office suite just fine.
While it's nice to say "these guys saved 20 million Euros" I wouldn't take that figure as red. They might have saved 20m euros on Microsoft licences (yay!), but what did the change cost elsewhere? Was that 20m euros really an overall saving?
This is an excellent point.
I think it will be worth it, just because they *are* moving to an open standard. It might cost a little bit up front, but over the next decade, it will save a tremendous amount of money. Hell, just being able to put the office suite licensing out to bid (which you sure as hell can't do if you use MS-Office document formats) should provide a bit of competition, which is good for the citizen or organization spending their hard-earned cash.
Long term prospective (Score:3, Insightful)
Re:At what cost.. (Score:4, Insightful)
Toy with Office 12 Beta for a while. The updates to the interface are not minor. All the shortcuts you're used to are still there (CTRL-C, CTRL-V, etc...), but those exist in any major non-Microsoft office product as well. Moving from Office 2003 to Office 12 (Vista, whatevs) will not be a small step.
It's actually a key time to consider a different office suite. If you're conserned about re/training on a different product, consider the effort involved in just sticking with Office. You'd probably spend just as much energy updating your staff on the new Office interface as you would introducing them to a different suite all together.
Re:At what cost.. (Score:1)
Changing to OOo can find people wondering where a few things are, but mostly, people get used to it very quickly.
Re:At what cost.. (Score:2)
Re:At what cost.. (Score:1)
Then again, I wonder if building databases as web-based with something like RoR is a better option.
are you a shill? (Score:2)
If you're not using MS Office you may find a lot of your secretarial staff are keen to leave
And the above seems rather pr
Re:At what cost (granting your argument).. (Score:2)
The conversion costs are a one-time event.
Re:At what cost.. (Score:2, Insightful)
Secretarial Staff?????? Where have you been the last 25 years? Since Apple first put computers on workers' desks (with Visicalc), the secretarial position has gradually disapeared. At this point, it is only a perk of senior management. And, these people are a lo
Re:At what cost.. (Score:2)
With a major software change its possible that the training budget will be spent to fast/quick and additional funds would be needed.
Its also possible that with a good training staff, computer based training (internet based training too), and so forth that the extra expensive is more of a mole hill than a mountain.
Re:At what cost.. (Score:2)
If they do, they're going to have to be fairly competitive. Sun has a grid based service for bulk translation of documents at what sound like reasonable rates. And then, for ad-hoc access, we have the likes of OpenOffice.org which doesn't leave much room for price gouging.
So they can't make it too expensive, and there are certainly alternativ
Great article about French Tax Agency and Linux (Score:1, Interesting)
French opt for laissez-faire Linux [zdnet.co.uk]
Note that I am a contractor for the DGI, and can vouch for the accuracy of the article. Of course, not everything's perfect (schedules, budget, etc.), but for the most part, for a project of this magnitude, this is currently
Re:At what cost.. (Score:2, Informative)
They have all their online tax systems running on JBOSS, they are running around 4000 Linux servers. The savings are the yearly saving which they are making compared to the cost of running the old proprietary systems. These savings are not the savings on licences from MS alone as these applications would not have originally run on MS. The Desktop roll out f
Re:At what cost.. (Score:2)
You can tell a real industry drone by the repetition of this tired old phrase. I'm sick of this. I learned MS Office in 1/2 an hour. I learned Open Office in 1/2 an hour. File->New,Open,Save,Save as...,Exit. The buttons do just what the little pictures suggest. There, you're trained.
What a crock! People, you need training on NOTHING until you get into engineering or design and have to use specialized tools. Any common office tool has
Re:At what cost.. (Score:1)
If your staff are willing to leave a secure job in the public service rather than learn to use some slightly-different software, perhaps you should be looking for new staff anyway. And if the whole public service is using the new software (and the private sector may be likely to follow suit in order to be compatible with the government) the pool of jobs available to anyone who insists on MS software will be s
OpenOffice.org cheaper and easier than MSO 12 (Score:2)
That's only if the old software does not support the new standard and can't be patched to do so.
Anyway, if Massachusetts (or anybody else for that matter) decides instead to wait for MS Office 12 (if/when it is ready) to use MOOX format (if/when it is ready) then you still have the retraining costs. If anything they may e
Re:OpenOffice.org cheaper and easier than MSO 12 (Score:2)
Amen, brother.
I have the feeling that MSOffice 12 could be the Itanic of MSFT.
Cheers,
Re:At what cost.. (Score:2)
Most stupid comment of the year?
The Magic Cauldron. (Score:3, Interesting)
I think IBM is trying to build a cauldron.
Doesn't stop with the document format (Score:4, Interesting)
the IBM Workplace Managed Client will help protect an organization's investment in corporate data by promoting consistency, reliability and open accessibility of its documents.
The document format addresses part of the investment, namely the content assetts.
Also consider publishing workflows that occurs downstream from the document i.e. web publishing and print publishing.
Savvy corporations can also effectively leverage open standards such as the W3C's HTML, SVG, CSS and interaction workflows such as those enabled by WHATWG and.or X-Forms to achieve stellar ROI across the publishing lifecycle.
Re:Doesn't stop with the document format (Score:5, Insightful)
Savvy corporations can also effectively leverage open standards such as the W3C's HTML, SVG, CSS and interaction workflows such as those enabled by WHATWG and.or X-Forms to achieve stellar ROI across the publishing lifecycle.
*stands up* (bullshit) BINGO!
On a serious note, you're right to point this out. We need to take our language back from these baffoons who seems to speak alot but don't really say anything.
Simon
Re:Doesn't stop with the document format (Score:3, Insightful)
Yeah. These implementations speak:
XForms in Mozilla (with SVG integration) [mozilla.org]
WHATWG demos [whatwg.org]
And Jacques Surveyor [theopensourcery.com] speaks.
Re:Doesn't stop with the document format (Score:2)
'nuff said!
Re:Doesn't stop with the document format (Score:2)
Irony (Score:3, Insightful)
Re:Irony (Score:3, Insightful)
Oooh... things are getting heavy... (Score:1)
Coming soon to your local theater.
(Steve Ballmer: Except in Massachusetts!)
Open Source for the Common Wealth (Score:1, Funny)
Now if IBM can just write a program to fully document how and where the money was spent on the Big Dig.
In related news... (Score:1, Funny)
IBM taking the long view (Score:5, Insightful)
Nice to see a company breaking out of the quarter-to-quarter mind set and building a long term strategy for their success. And, oh yeah, a lot of us will also benefit from the sea change.
Re: (Score:1)
Re:Silicon Mass? (Score:1)
Re:Silicon Mass? (Score:1)
Covered on Groklaw - this is IBM's counter move (Score:1, Informative)
http://www.groklaw.net/article.php?story=20051205
The same French? (Score:2, Interesting)
James Shoemaker
Re:The same French? (Score:1)
What happens with a new version of OpenDocument? (Score:1)
What happens when a new version of OpenDocument comes out? Do we have to convert again? Will it be like the Word 95 and 97/2k/xp formats that use the same extension, but different formats?
Yes
Re:What happens with a new version of OpenDocument (Score:1)
Re:What happens with a new version of OpenDocument (Score:2)
A picture came to my mind... (Score:2)
I remember (Score:1)
What? (Score:1)
Re:IBM... Who Are These Guys? (Score:1)