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Submission + - How to succeed in IT without really trying (infoworld.com) 1

snydeq writes: "Deep End's Paul Venezia discusses the two ways to succeed in IT: through proficiency and hard work, a road that often leads to unending servitude, or the other way, with little effort or proficiency at all. 'I hate to say this, but a number of people in IT positions work harder to make it seem like they're busy as beavers than doing actual work. Quite often this dysfunction starts at the top: When an IT manager doesn't know the technology very well, he or she may hire folks who have no idea what their job is other than to show up every day and answer the occasional email, passing questions along to others with more technical abilities, or to their contacts at the various hardware and software vendors. People like these populate many consulting companies. They rely almost completely on contractors to perform the actual work, serving as remote hands in a real crisis and as part of a phone tree for less pressing issues.'"
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How to succeed in IT without really trying

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  • People who have no idea what their job is other than to show up every day and answer the occasional email, passing questions along to others with more technical abilities, or to their contacts at the various hardware and software vendors. People like these populate many consulting companies. They rely almost completely on contractors to perform the actual work, serving as remote hands in a real crisis and as part of a phone tree for less pressing issues.'"

    That is not a problem, it is a crucial function. Speaking from experience as a consultant who bills at lawyer-level hourly rates, except for the "have no idea what their job is" part, that is exactly what I do. And it is an immense value add for my clients.

    It is precisely my contacts at various vendors and my personal domain knowledge that enables me to translate from client-speak to engineer speak and act as a very intelligent set of "remote hands" that makes it worthwhile for my clients to pay the, fran

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