SUSE Launching Region-Locked Support For the Sovereignty-Conscious (theregister.com) 10
SUSE has unveiled a new support package aimed at customers concerned about data sovereignty. From a report: Called "SUSE Sovereign Premium Support," the service geo-pins support to a given region rather than adopting the traditional follow-the-sun model, where support comes from whatever region is online. The latter approach could break sovereignty regulations or policies, as it might involve transferring data out of a region. Ensuring that support is available from a specific region is therefore crucial, particularly for European customers.
SUSE CEO Dirk-Peter van Leeuwen told The Register: "Digital sovereignty has become a really hot topic in the last half year, and specifically in Europe, where companies feel an increasing need to get things done in-house, in-country, or in-region within Europe, with less dependency on non-European vendors and supply chains and people."
SUSE CEO Dirk-Peter van Leeuwen told The Register: "Digital sovereignty has become a really hot topic in the last half year, and specifically in Europe, where companies feel an increasing need to get things done in-house, in-country, or in-region within Europe, with less dependency on non-European vendors and supply chains and people."
The breakdown of the "world wide" web continues (Score:1)
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This is mostly about Donald and his tendency to unilaterally break conventions. Europeans are worried about backdoors mandated by His Highness on a whim, although that is also a problem with the British and the French.
Suse still exists? (Score:2)
What happened? Necromancy? I haven't heard of it in like 20 years.
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It still is a big player in the enterprise. People have been annoyed at Red Hat, and SuSE also checks all the boxes for a number of big players.
Overall, I think data sovereignty is a good thing overall, geopolitics aside. Decentralization is a critical thing, just because it ensures one bottleneck doesn't implode everyone.
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Wait until you find out about Slackware.
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Not only a company does not need to be in the news to be successful, but from what we read, all the other linux distribution companies are in the news for the wrong reasons. To the opposite, SuSE has managed to Just Do The Job without fuss and that's a very good sign in by book.
Perfromative Rubbish (Score:2)
While I realize that I'm in a bit of an echo chamber here on Slashdot, with news of EU switching to Linux and anti-American data sovereignty being significantly over represented.
But, all this talk is still performative rubbish. The bulk of the EU is not going to regress technologically by switching off Microsoft and using only EU products or EU services. It's just not going to happen.
As for this SUSE announcement. This is just performative nonsense, like the LGBTQ and green washing corporations have pulled
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Or possibly customer demand. If enough customers have asked for this, it makes sense for them to do so.
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I assume that SuSE has a customer base that, just like slashdot commenters, keeps complaining when tech support is outsourced overseas. SuSE now has a support tear where support comes from the same area. Their argument of "breaking regulations" is actually sensible. If a support ticket from an EU customer reads "my employee database is broken pls help" then GDPR compliance means tech support to come from EU to avoid the risk of personal data being consulted from outside the jurisdiction.
How often is it relevant? (Score:2)
It's easy to see how(especially if people are willing to pay for onshore or onshore-adjacent support anyway) it would be vastly easier to just have the data stay there rather than try to red team every random log upload to see if there's a snippet of GDPR or somethin in it; but my impression was that people already shied away from doing things like uploading live auth tokens when they could avoid it; so