An anonymous reader writes "Keir Thomas has responded to the recent raft of news stories pointing out that Linux's share of the netbook market isn't as rosy as it used to be. Thomas thinks the problem boils down to a combination of unfamiliar software and unfamiliar hardware, which can 'push users over the edge.' This accounts for the allegedly high return rates of Linux netbooks. In contrast, although far from superior, Windows provides a more familiar environment, making the hardware issues (irritatingly small keyboard, screen etc.) seem less insurmountable; users are less likely to walk away. 'Once again Microsoft's monopoly means Windows is swallowing up another market.'"