Linux PCs Discontinued at Wal-Mart Stores 278
eldavojohn writes "The $200 Linux PCs discussed earlier last year have been discontinued for sale at Wal-Mart's physical locations, though they will remain for sale at walmart.com. All this despite the systems repeatedly selling out. From the article, 'Paul Kim, brand manager for Everex, said selling the gPC online was "significantly more effective" than selling it in stores.'"
Normal (Score:5, Informative)
Re:No worries, mate (Score:3, Informative)
Re:No worries, mate (Score:5, Informative)
Re:Normal (Score:5, Informative)
Bottom line, walk-in customers at Wal-Mart weren't into these products, but more tech-savvy people that buy online form a sufficient market for Wal-Mart to serve. What is important about the latter fact is that it means Wal-Mart will be ready to supply demand should desktop Linux become more mainstream.
I did tech support for Everex... (Score:-1, Informative)
Some people that called had 'discovered' that the computer was not running windows, and when informed of the difference, they were willing learn. Others 'discovered' that they had been 'duped' (even though the box is clearly labeled) and were calling to confirm their mistake with the intention of returning it if we could not give them a copy of windows (fat chance).
I for one inferred due to various facts that Wal*Mart employees at many locations were upset in general about the amount of returns on our gPC. Also, inre other comments, it is laughable that a W*Mart employee would know or care about any products there. The computers, gPC or not, were tossed onto a display by overworked/underpaid people and left there. If they made their way out the door even missing parts, W*Mart pretty much expected Everex to replace them. Returned products, gPC and otherwise, were almost without fail (from our perspective) not processed in any way and put on the shelf without even a system restore being done. All employees I dealt with were no more aware of even how they would wipe a system if they cared to... (The inevitable call when it was resold was very common.) Who could blame them? Have you read how Wal*Mart does business/treats employees?
I can tell you that although cheap, it was not the Everex product. This failure was entirely on Wal*Mart. It was their fault because they are not a value-added retailer! Even the apalling service at Best Buy or some other place (where they train employees to be manipulative, at least they TRAIN them!) would lead to fewer returns and more success.
This would be GREAT news if i still answered the phone for these folks.
Re:No worries, mate (Score:2, Informative)
If you are going to be running Linux anyway, one might assume that you are above average PC user. That being said, why don't you build your own? There are a lot of places you can get a custom built one with no software installed. I live in WA State, and there is a local shop a few cities away, but they also ship. They will put in exactly what you want, or make suggestions if you don't know. They give a warranty on the hardware, and do offer software if you want it. I think they might even offer a Linux distro (Redhat?). Either way, you buy exactly the parts you want, minimal build fee, and no Vista license fee. Just a thought, if you like Linux, look around for a "build your own" store.
Re:Once again... (Score:3, Informative)
I bought one, had a bad time... (Score:5, Informative)
Not Sold Online Either? (Score:2, Informative)
Not Sold Online.
Huh?
Re:Once again... (Score:5, Informative)
Almost ALL locations that had them in the stores only stocked 1 or 2. They also did not display them so they were tucked away when they had them. Most of the time they were sold out and the local store manager never had it set up to restock very often so therefore the sales pace in store was slow. Mostly from raw incompetence. I watched 6 local stores around here trying to get one because I was too lazy to buy online and ship to local store. They NEVER had them in stock.
Typical retail games and retail executives making decisions based on bad information created by their own management team.
Re:No worries, mate (Score:2, Informative)
Re:WHY Mod Parent Down? (Score:4, Informative)
As for your comments on my post:
1. I personally downloaded...
I couldn't, cuz no working drivers were included with the Linare Linux box, neither for the modem or the built in NIC card.
2.It is quite plausible that there was no gcc....They were only as far away as their repository though.
See my reply to your comment 1. The repository is really really far away if your modem don't work.
3.Their tech support may actually be one guy...
My complaint wasn't so much that there is only one guy, but that he didn't know what Linux was or how to support the box. in other words, the vendor couldn't pass it off as "he's a new guy" or my phone call was "misdirected". The vendor had failed to provide even a marginally acceptable level of support for the product.
Your request for someone to mod me down is unreasonable.
Lack of demand (Score:3, Informative)