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SuSE Businesses Linux Business

Gateway Forges Partnership With SuSE 250

Zardus writes "According to Forbes, Gateway has named SuSE a "strategic partner" and will be offering SuSE Linux on all of their servers. I always thought SuSE would be a nice name for a cow, but I guess I'll have to settle with it being the OS of a spotted server." The article notes: "SuSE has long sought a greater presence in the United States, where rival Red Hat has taken the lead in selling Linux server software to businesses."
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Gateway Forges Partnership With SuSE

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  • by Krondor ( 306666 ) on Monday November 17, 2003 @02:17PM (#7495038) Homepage
    I for one have been waiting quite awhie to see a major vendor endorse another distro besides RedHat. Variety helps everyone, as does competition, and I don't see how a choice between linux distros hurts Linux or the vendor.

    Good Show
    • by Anonymous Coward
      So you, for one, welcome our new SuSE overlords? :)

      Keep in mind Gateway ain't doing so hot right now, so I wouldn't read too much into this move, or expect much out of it.
    • now all that is needed is the ibm buyout of novell and all the pieces are there:

      • an operating system: suse
      • a well-known networking interface: novell
      • a hardware vendor: gateway
      • clout and cred: ibm

        it looks like a partnership is being built to offer the "whole enchilada" in the same way that sun does. if that's the case, then red hat's days are probably numbered.

    • I don't see how a choice between linux distros hurts Linux or the vendor

      SuSE is the least free of the major distributions. The licesne for YaST doesn't meet the three major definitions of "free software" (The FSF defition, the Debian definition, or the Open Source Initiative definition).

      If they don't want to use Redhat (which is free), I'd prefer they use Debian or Slackware or Gentoo or Madrake or some other fully free Linux.

      You might not think this is a big deal, but one of the big attractions for

      • The licesne for YaST doesn't meet the three major definitions of "free software"

        Err, *four* definitions. You would think that somebody so concerned about FSFreedom would know this.
      • So...

        Let me get this straight. Suse provides you with the code to their installer. Suse allows you to modify their installer as long as you don't resell it. And this is a problem.

        Holy crap, we would be lucky if everyone else did that. So they won't let you *resell their installer*. Big friggin deal. It's a great piece of work, works really well, and I've never had a major problem with SUSE. Since I can not say the same for Redhat, guess which one I use.
        • So they won't let you *resell their installer*. Big friggin deal

          Yes, it is a big friggin deal, since it precludes making and distributing cheap SuSE ISOs, either separately, or as part of a larger package.

          The YaST license also is unclear about borrowing CDs. I don't see anything in the YaST license that allows installing from borrowed CDs.

          One of the big benefits of Linux at work is that it frees us of the hassles of license tracking. It sure looks like SuSE fails to do that.

        • Let me get this straight. Suse provides you with the code to their installer. Suse allows you to modify their installer as long as you don't resell it. And this is a problem.

          Yes, it is a problem for Free Software fans because they would give up the opportunity to make a profit. Some of this money they might choose to put into developing more Free Software. It would, therefore, injure the community to restrict people to non-commercial distribution.

          Holy crap, we would be lucky if everyone else did th

          • Yes, it is a problem for Free Software fans because they would give up the opportunity to make a profit. Some of this money they might choose to put into developing more Free Software. It would, therefore, injure the community to restrict people to non-commercial distribution.

            I call bullshit. Look, SUSE pours lots of resources into the linux community. They support KDE, XFree, Alsa, ReiserFS, and so on. They provide money and code. The only thing they don't GPL is Yast. Boo friggin hoo. They w

      • by Krondor ( 306666 ) on Monday November 17, 2003 @02:56PM (#7495418) Homepage
        .. I'd prefer they use Debian or Slackware or Gentoo or Mandrake or some other fully free Linux.

        Of course! Who wouldn't prefer that? However, you have to look at it from the Vendor support level. RedHat was always first on the support level because they did extensive testing and certified hardware as being functional in Linux. This takes a huge load off of vendors, such as Gateway, because they can check off their hardware against the list then guarantee their customers when they sell them a Linux box it will be compatible with Linux.

        The problem right now is that a lot of Vendors (excluding IBM) don't generally make their components. They buy a motherboard from MSI, a sound card from Creative, etc.. How are they to know if it is Linux compatible (and what degree of compatibility as some people's definitions seem different), without extensive product testing?

        Vendors such as SuSe, RedHat, and Debian (to an extent) do heavy testing and certification of Hardware. Face it SuSe and RedHat are "Enterprise Grade" in their testing processes. Gentoo will likely never be supported as it is constantly evolving to bleeding edge updates maintained by tons of packagers who generally aren't directly employeed by Gentoo.

        Debian is different in the size of its userbase, but Debian also does not have the resources for the kind of testing corportate Linux entities can muster. It will likely never have these facilities due to the community nature of the project, but instead relies on user testimony. Ex. "I use this it works". A vendor is going to need something a little more solid then testimony.

        Mandrake might have a shot if they could ever become profitable enough to put out some rigourous testing, though you could probably use RedHat's results fairly confidently with Mandrake (or any other Linux distro).

        Perhaps what is needed is a Hardware compatibility group that can test and verify hardware compatibility with various Linux distros, Kernel versions, etc..

        So to close, I still do not see how being able to choose between RedHat or Suse hurts Linux more then just being stuck with RedHat or nothing. You could argue that Vendors should just carry different Linux distros and not certify that they work, but I'm sure Gateway's legal team would feel queasy at that notion. Keep in mind companies are paranoid of brand association (Gateway sold this so they obviously endorse it).
      • If they don't want to use Redhat (which is free)

        Redhat is no longer free, in beer or freedom. They get around the GPL through contractual law now. I'm not free to make copies of the software and install on other systems for starters. And you have to contractually obligate your company to allow Redhat to audit for unlicensed copies.

        Did you mean Fedora in above?

      • I've used SuSE since about 6.1, and I've always thought that including non-GPL software was one of their strengths.

        SuSE used KDE long before the QT libs became free
        SuSE included several commercial packages, normaly a limited version of packages aimed at much larger instalations than home users so we could try-before-we-buy.

        YAST is the SuSE configuration/update program, and is proprietary it gives SuSE it's flavor, and actualy I don't like it, it's a bit slow and clunky for my tastes.

        The bigest thing wron
    • by ciaran_o_riordan ( 662132 ) on Monday November 17, 2003 @02:39PM (#7495269) Homepage
      While our competitors talk around the issue of freedom by discussing the "possible benefits" of "OpenSource techniques" and "Linux-based software", the hardware vendors should be shouting "Free Software" from the rooftops.

      With Free Software, the price restrictions drop, and computers become more useful. Hardware vendors don't have to worry if the OS will support their new video card etc. They can hack together their own support.

      So anyone can compete, and the software vendors don't hold any controlling cards. I can see why software companies don't get Free Software. They'd have to change their entrenched business models. But hardware companies should be shouting "Users should expect Free Software", and funding FSF, etc.

      some people just don't know a good thing when they see it.
      • Unfortunately, that's not how it works. There are lots of backend deals and payments. You pay one amount upfront and based on what you sell of a vendors OS (Microsoft) depending on your size, you get a backend payment. It's true with some other vendors and also with some hardware vendors. How do I know? We'll I previously headed up a smallish integrator and previously was the CTO/CIO of a US$40 Million per year PC distributor. At the distributor, I also set up a unit dealing just with corporations for those
      • It's already been tried. See the parent company of /.
    • slashdot covered [slashdot.org] HP's announcement of a cheap desktop [hp.com] with Madrake 9.1 pre-installed.
  • Good for Suse... (Score:5, Interesting)

    by wankledot ( 712148 ) on Monday November 17, 2003 @02:17PM (#7495042)
    Too bad that Gateway is just about the last vendor I would buy a server from. Maybe I'm just replying on some prejudices of mine, but does gateway make decent server hardware?
    • I think you mean "does Intel make decent server hardware?"
    • Re:Good for Suse... (Score:4, Informative)

      by Bobulusman ( 467474 ) on Monday November 17, 2003 @03:14PM (#7495582)
      My hometown is Sioux City, Iowa, manufacturing center for Gateway computers, so I might be a little biased, but...

      Them seem to be getting better. As I understand it, the story goes like this:

      A few years ago, Ted Waitt, founder of Gateway computers, retired. The board selected a new CEO, who proceeded to cut corners and the like until Gateway was known for crappy PCs. The board kicked him out and since Waitt's stock options were now in the toilet, he agreed to come back and fix the whole mess. Since then, Gateway seems to be improving.

      Hopefully, they can earn back a place of trust in consumer and corporate minds.
    • Re:Good for Suse... (Score:2, Informative)

      by jsupreston ( 626100 )
      My shop (a gov't agency) is an all GW shop. I prefer Dell for my server, but the Gateways have been stable the two years I've been here. Only probs I've had were a drive failure in a raid 5 array and a tape drive transport mechanism jam DURING A CRITICAL RESTORE. Can't blame either of these problems on Gateway. So, to answer the question, seems to be decent hardware to me, except they make it too complicated to get the cover off of a tower server (keep telling the boss we need to go rack).
  • Gateway (Score:2, Informative)

    by Pingular ( 670773 )
    has been dying for a long time now, their hayday was '96, '97, they needed a partner like this to help them going. This is definetly a good business move on the part of Gateway.
  • Huh? (Score:3, Funny)

    by rmohr02 ( 208447 ) <mohr@42.osu@edu> on Monday November 17, 2003 @02:18PM (#7495052)
    Gateway sells servers?
    • Re:Huh? (Score:2, Insightful)

      by donnyspi ( 701349 )
      Yeah they are trying to expand their business and get away from just selling desktops. You can get gateway printers, digital cameras, etc. I wonder how many of these products are really made by someone else with the name "Gateway" stamped on them.
      • Re:Huh? (Score:3, Informative)

        by generic-man ( 33649 )
        All of them are. When you buy a laptop, you're usually buying a design from a Taiwanese ODM (Original Design Manufacturer) that Dell, Gateway, etc. decided to stamp their name on. ODMs design a lot of concepts; American companies round out the specs and provide sales and "support" for them. The co-branded printers, cameras, etc. all work on this model. Dell and Gateway have been introducing a lot of new products because PC margins are razor-thin and most families who have a PC are not very inclined to r
      • I don't know if they stopped selling them for a while or not, but... My first job (besides mowing lawns...) was as an assistant admin on a ~60 PC lan running 2 novell servers, the older one, a 486 was a Gateway. We had 400 days of uptime on that thing once, had to shut it down due to construction in the area...

        It is a real shame that gateway started selling crap after that... I could see the work getting shoddier and shoddier with each batch of new machines that arrived for a while... Some of them had
    • Oh yeah, they definitely sell servers. These are not the older servers you may have noticed a few years ago. These have been redesigned. I'm the proud owner of a Gateway 975. It will be a very good competitor to the Dell 2650. Not to mention it is cheaper and I have better I/O (like 4x) from hdparm on my 975 than a brand new Dell 2600! Both have hardware raid. Go figure!

  • by Anonymous Coward on Monday November 17, 2003 @02:19PM (#7495060)
    Oh, SuSE-Moo.....
    Oh, SuSE-MOO !
    Oh, SuSE-Moo, baby I love you.
    SuSE-Moo.
    • Speaking of music, am I the only one who thought that SuSE was supposed to be pronounced like the famous march composer John Philip Sousa?
      • Actually, you're pretty close. It's sue-ZEH. However, accepted practice in the US is to say it as sue-ZEE (this is how I say it...)
        • However, accepted practice in the US is to say it as sue-ZEE

          I don't think so. Calling it "Susie" simply displays one's ignorance of the correct pronunciation, much like those people who go around saying "Line-ucks". For what it's worth, I used to say "Susie" myself, until I happened to call SuSE tech support and heard the correct pronunciation.

          • Ditto here. I called their Oakland office to inquire as to when 8.2 would be out and got the correct way to pronounce it. I was Soo-Sea until then, Soo-Saey from that call, and after the Novell conference I just attended, Soo-Saw seems to the most correct.

            I think.

            --
            Evan

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  • What about Novell? (Score:5, Interesting)

    by bc90021 ( 43730 ) * <bc90021&bc90021,net> on Monday November 17, 2003 @02:19PM (#7495061) Homepage
    As Novell agreed [suse.com] to acquire Suse [novell.com] how will this affect that agreement? Doesn't this mean that Gateway will be offering Novell Suse Linux on their servers?
    • It probably does. You don't hear very much about Gateway anymore in the mainstream; a deal like this will not only raise their profile and possibly bring them business again, but it's also an explicit endorsement of SuSE, within or without the context of Novell itself. Either way, all three companies have a good chance of winning.

      Is Gateway the first large computer manufacturer to license SuSE after Novell announced their acquisition?
    • by deuce868 ( 673251 )

      Well, considering this annoucement came after the Novell one I am going to bet they know something about it.

      Anyone think that SuSE could be the next RH? I mean which would you buy from right now if you were going to choose? Personally I use Debian on the servers here, but if you needed something with support I really think I would choose SuSE over RH.

      • Definitely SuSE for the end user. It's a hell of a lot easier to install and configure than Redhat, and it's considerably better at detecting and properly configuring onboard hardware. SuSE is leaps and bounds ahead of Redhat when it comes to accommodating the average Joe; and while this may spur the "I'm a geek and proud of it" crowd to condemn them for that very reason, where a real IT professional is concerned this is a very good thing.

        When it comes to other things like server installs, it doesn't rea
      • The big IT-related companies decide who will be big or not, and SuSE is definitely in the running.

        Sun has partnerships with RH, SuSE, and Debian; but are currently offering their enterprise Java desktop on SuSE and RH. Most of the Geophysicial apps out there are moving (or at least expanding) from Sun to Linux, and the distro of choice there seems to be RH. On the other hand, SuSE has a much bigger market (and mind) share in Europe, and that should help them.

        All I know is that I'd rather run Debian or Su
    • Not one bit :). This is exactly one thing that Novell/SUSE want to have happen.
    • considering I used to work for a company that was exclusively gateway and novell! Seriously, the Old-school businesses have only bought 1 upgrade from the likes of Dell...And I haven't been very impressed with trying to get support for out-of-warranty stuff [i.e. parts!] out of them. Gateway has definately got some room to manuver here...mostly, the MS/Intel/Dell triangle has destroyed the corperate PC marketplace! Fortunately there is some compteition left for selling the PC boxen...hence gateway will l
  • Gateway (Score:4, Informative)

    by 110010001000 ( 697113 ) on Monday November 17, 2003 @02:19PM (#7495064) Homepage Journal
    For those of you that aren't familiar with the U.S. market, Gateway is practically dead in the computer space. Dell has taken over anything they once had. Gateway is now focusing on selling plasma televisions and home entertainment in a last bid to survive.
    • too true. they are in the process of totally revamping their product line and market position. they are sorta trying to be an online best buy, without the floor space overhead. but i personally won't buy electronics from anyplace i can't walk into, not because i'm into the local economy thing (though that helps), but invariably, we've all had somehting not work right, and it sure as hell helps to talk to a person, in person, withthe item in hand (or on cart). they can't compete at 3-4% share like apple
      • Re:Gateway (Score:3, Informative)

        by bhtooefr ( 649901 )
        Actually, there are Gateway Country stores (interestingly, they're only in MAJOR commercial zones... the ones that have flattened 5 zillion acres of farmland each... there's one 30 minutes from me, though) So, Gateway DOES have floorspace in some areas. Apple also has stores, in case you didn't know.
        • we had a gateway store near where i live (north of L.A.). it closed down. i understand that they are closing lots of stores. and yes, apple has stores. i bought my ibook there last month. but, they are opening stores, not closing them. AND, they are still selling apple computers, not plasma tv's.
  • by PierceLabs ( 549351 ) on Monday November 17, 2003 @02:20PM (#7495074)
    I thought gateway had been relegated to cheap PCs and consumer electronics. Had no idea they were even still in the server space, which begs the question. In this day and age - who is buying business servers from Gateway? If Gateway had ANY sense (and I've recommended this to Sun as well), they would sell personal home servers. Today's 'connected' home is full of a lot of devices that people want to share data and yet most people are heating their homes trying to use full PCs for the task. Gateway should at the very least look up the old Qube design and turn that into a home server design. Something small, relatively quiet, and light on power consumption that can stream video, audio, etc to all of the 'connected' devices that Gateway makes. But alas I'm sure they'll try to jump on the Linux bandwagon with everyone else, after-the-fact and sell servers to the few companies who would still buy a business server from Gateway (unless I'm just not seeing their servers when I visit companies or something).
  • by zymano ( 581466 ) on Monday November 17, 2003 @02:21PM (#7495086)
    While Dell is making the big bucks Gateway has been laying off people. This is why they are interested in expanding into electronic products like Flatpanel displays(gateway displays are inexpensive but not hdtv) and into cameras and mp3 players. This company is in serious decline. Although their laptops get good props from Cnet and pcworld. Getting into servers only makes sense since they HAVE to diversify.
    • This company is in serious decline.

      Must be another Microsoft success story. That's what happens when you do M$'s monkey dance.

      Don't expect this to stay server bound. Almost ALL problems with new PCs are due to software issues, the kind of issues you have when you try to close off the source so you can screw your competition by breaking their codes. Any maker's quality would improve by simply ditching the software that breaks it.

      Welcome to the free world Gateway, I hope you are not too late to save yo

  • by theMerovingian ( 722983 ) on Monday November 17, 2003 @02:22PM (#7495091) Journal
    Buy a Gateway server, and get your choice of:

    1) Epson America Stylus(R) color Inkjet

    OR

    2) Gateway Brand 1.2 megapixel digital camera

    *Plus*

    Free UPS ground
  • by donnyspi ( 701349 ) <.junk5. .at. .donnyspi.com.> on Monday November 17, 2003 @02:22PM (#7495093) Homepage
    "Gateway recommends Microsoft(R) Windows(R) XP" right at the top of the screen.
  • by !Squalus ( 258239 ) on Monday November 17, 2003 @02:22PM (#7495097) Homepage
    Since the original came from Reuters anyway, why no link to Reuters instead of For-bees, eh?

    Follow the source to its destination.

  • Gateway Servers... (Score:4, Informative)

    by j0keralpha ( 713423 ) * on Monday November 17, 2003 @02:28PM (#7495155)
    Are among the most atrocius pieces of hardware I have ever encountered. Frequent hardware failures, performance issues that stagger the mind... I stay away from them at all costs. Oh incidentally, their enterprise support sucks as well. You would do better to get your hardware from the mom and pop store down the street, let alone Dell, HP/CPQ, or IBM.
  • 64 bit? (Score:5, Interesting)

    by boristdog ( 133725 ) on Monday November 17, 2003 @02:28PM (#7495162)
    How does Gateway square it's no AMD policy with SuSe's 64-bit x86 Linux versions? Will Gateway once again be forced to supply a decent processor?
  • Gateway? (Score:5, Interesting)

    by larry bagina ( 561269 ) on Monday November 17, 2003 @02:29PM (#7495167) Journal
    this is interesting. Gateway has seen flat sales and quarterly losses recently. They've fired most of their workforce and have their PC building outsourced. They've recently bet the farm on flat-screen TVs.


    VA Linux wasn't able to make a profit selling linux servers... I don't know why Gateway would. I think of Gateway as a PC for a first-time buyer, inexpensive, but higher quality than an HP, Compaq, or eMachines.


    I think there's more to this story than is currently being revealed.

    • Yeah, exactly cheap PC's. Gateway used to be fairly widely used in the business market until their quality went downhill and tech support was outsourced to god knows where. We used to have our pc's (100+ a year) from gateway until 2 years ago when we switched to a company more focused on business clients that didn't force you to jump through the hoops that gateway does.

      Which begs the question of who the hell is going to buy these servers? I didn't even know gateway made any to be honest; I can't imagine bu
  • SuSE disappointment (Score:3, Interesting)

    by morelife ( 213920 ) <f00fbugNO@SPAMpostREMOVETHISman.at> on Monday November 17, 2003 @02:31PM (#7495186)
    Man. What are they doing??? Gateway hasn't any server market, or products to speak of, and their other offerings are only consumer grade crap (albeit decently priced consumer grade crap).

    This is the last company SuSE should have aligned themselves with if their intent was to win any corporate clients.

    • SUSE align themselves with just more than Gateway :). Don't like Gateway, but want a SUSE based server (man, why not desktop other than from Wal-mart?) then get an IBM perhaps. See where this is going :).
    • You really think SUSE signed into an exclusive sweetheart deal with gateway? Software companies enter into bundling agreements with hardware companies all the time.

      MSFT and gateway work together, and last I checked, Windows was available from a few other manufacturers as well.
  • by Vario ( 120611 ) on Monday November 17, 2003 @02:32PM (#7495200)
    Gateway was long know as the company completely focused on the mainstream with Windows/Intel, so these are very cool news for SuSE.

    Everywhere on the Gateway pages there is still written:"Gateway recommends Microsoft(R) Windows(R) XP", but maybe things change a bit. Unfortunately if you have a look at the category "Operating Systems" on their website you can still only choose between

    XP Home Upgrade

    XP Professional Upgrade

    XP Home
    and my favorite OS:

    Microsoft Plus! For Windows XP

  • by Anonymous Coward
    ...and I wouldn't get too excited. We've had LOTS of "strategic partnerships" that never did squat. A couple of big ones with AOL and Transmeta quickly come to mind.
  • by Rahga ( 13479 ) on Monday November 17, 2003 @02:40PM (#7495277) Journal
    There has got to be something significant with the timing of all of this... Novell gets SuSE and Ximian, Gateway starts offering SuSE... I really would not be surprised if there's something going on at Compaq/HP/Dell to turn the tables and apply serious pressure on Microsoft. Forget about pricing, I have a feeling that those guys would rather see a much larger disconnect between the OS and components like the Browser, Media Player, and *ESPECIALLY* MSN IM.
    • Nah, This is fluff from Novell and Gateway Biz Dev/PR.

      As iterated before there's nothing to Gateway's market share. This is an attempt to counter bad stock movement or continue good stock movement (haven't checked Novell or Gateway, and I'm way to lazy to do so now) with marketing fluffy bunnies ( a press release) by the parties involved. How many linux servers do you really think Gateway's going sell? How many would they have to sell for this to even make $100,000 in GROSS revenue for Novell?

      It's flu
    • Dell has shown that you can defy M$ and still make money. What's M$ going to do to Dell for selling Red Hat, break their boxes? The bluff has been called, breaking hardware only makes M$ look bad so the threat to vendors like Gateway is no longer an issue. If you spit out enough hardware M$ can't break you without ruining themselves - and they have already ruined themselves trying. Walmart's Lindows, Gateway and others will come to the party. Hardware makers themselves will be able to come soon. Micros
  • by surprise_audit ( 575743 ) on Monday November 17, 2003 @02:56PM (#7495409)
    The title says it all:
    Gateway
    Forges Partnership With SuSE
    It's a forgery, folks...

    OK, it's a poor attempt at humor, but then it is Monday morning...

  • by Ilan Volow ( 539597 ) on Monday November 17, 2003 @02:56PM (#7495414) Homepage
    If you cross a chameleon with a cow, do you get cow that changes it spots when it senses danger?
  • Why? (Score:4, Informative)

    by BigBir3d ( 454486 ) on Monday November 17, 2003 @03:01PM (#7495456) Journal
    Gateway already offers RedHat.

    Gateway has less than 1% [serverwatch.com] of the US server market.

    But there have been rumblings that Gateway wants to move up [serverwatch.com] in the world. A partnership with IBM should be beneficial, and might explain the Linux movement.
  • by polyp2000 ( 444682 ) on Monday November 17, 2003 @03:16PM (#7495601) Homepage Journal
    How many more companies have to embrace Linux before people realise its here to stay?

    It seems there is an emerging force behind linux now, and pretty soon there will only be a couple of large companies left behind. Those players that Microsoft has all but wiped out know that if they are going to survive, they have to put their money behind Open Source, Any new proprietary Office/Server Space software doesnt stand a chance against Open Source, or The beast of redmond. So what Microsoft kills creates a new seed planted in the beds of Open Source. Redmond are rapidly digging their own grave and in it will be planted the seeds of an open and free world :)

  • I'll be impressed when they announce they are shipping systems with Linux installed as the DESKTOP enviroment, sans any M$ products.

    When I clicked on the gateway link, out of morbid curiosity, I got this at the very top of the first page I saw,

    "Gateway recommends Microsoft(R) Windows(R) XP"

    Not that I would ever buy a pre-built computer or recomend that anyone buy one, but I'm not seeing too much headway being made in the final conflict for the desktop.

    I suppose this is still better than nothing, perha
  • I , for one (Score:3, Funny)

    by malus ( 6786 ) on Monday November 17, 2003 @03:38PM (#7495794) Journal
    Am waiting for a real partnership between Gateway & SuSE, not one of these bogus 'forged' partnerships.
  • by RealProgrammer ( 723725 ) on Monday November 17, 2003 @03:51PM (#7495898) Homepage Journal
    From 1990 to today, every Gateway owner I've known has had to call tech support at least once. Single user home PC purchases, large institutional buys, it hasn't mattered; something was always wrong enough to require a call to Gateway.
  • According to the article.... "Gateway, which currently offers Microsoft Corp.'s (nasdaq: MSFT - news - people) server software and Red Hat Inc.'s (nasdaq: MSFT - news - people) version of Linux..." Mmm, Redhat seems to have been acquired by Microsoft... Microsoft is taking some pretty drastic measures to compete with Novell...
  • So is it pronounced like "Seuss" (as in "Cat in the Hat" by Dr. Seuss), or is it pronounced like "Suzy" with a soft "S" instead of a "Z"?

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