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Linux Business

Verizon Switches Programmers to Linux 276

wackysootroom writes: "According to this article at News.com, Verizon saved $6 million in equipment costs by switching its programmers from UNIX and Windows workstations to Linux workstations running OpenOffice. The article says that the average cost per desktop workstation was cut from $22,000 to $3,000." jeffmurphy noted the same story, and wonders "What kind of (Windows) desktops were they buying previously at an average cost of $22k? It seems like software alone wouldn't account for that big of a cut."
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Verizon Switches Programmers to Linux

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  • That's insane. (Score:1, Insightful)

    by Anonymous Coward
    I'm assuming that includes more than just the computer and Windows. That has to includes a great deal of licensed software.
  • $22k per machine? (Score:4, Informative)

    by TechnoLust ( 528463 ) <`kai.technolust' `at' `gmail.com'> on Thursday August 15, 2002 @02:53PM (#4079140) Homepage Journal
    I wondered about that, too. Then I read this in the article:
    Fundamental differences in how Intel and HP processors treat binary numbers meant that some software was very difficult to translate, leading to delays that kept newly purchased equipment idle.
    That seems to me like they were using mostly HP-UX machines. It's coming from the news media, so the figures are probably exaggerated anyway.
  • Comment removed based on user account deletion
  • Micosoft Office License Fees
    Visual Studio ( Development ) Fees
    Windows itself License Fees

    and many others....

    sum up all !
    • Micosoft Office License Fees - $450
      Visual Studio ( Development ) Fees - $2000
      Windows itself License Fees - $199

      Ok - That's less than $3K and that is assuming they paid retail. The real answer is in the article - the $22K also includes Unix boxes. I know we all enjoy blaming Microsoft but they are not the only one ringing up the bill here. I also think that this is typical press release inflation for the benefit on shareholders. Notice that they bury in the article the huge effort it took to rewrite the code.
      • WebSphere Studio Application Developer, Integration Edition: $5,999.-
      • Notice that they bury in the article the huge effort it took to rewrite the code.

        Yes, but can you *imagine* the expense to go from HP/UX to XP? I'm sure Microsoft wanted Verizon to do that. At least HP/UX is somewhat similar to Linux, making the porting process simpler.

        I would have probably wanted to keep my HP/UX Workstation. But I guess they were needing to be upgraded. So you go with the best tool for the job.

        It's also good to see Verizon standardizing on one development platform. Even if they continue to use MSN on their phones and website.

        -Brent
      • Theres alot of operational software that is "Windows" only, even if the back end servers are unix based. I work for a wireless telco, so I will list all my software I use on a daily basis.

        1. M$ Visio for all network diagrams.
        2. M$ Project (Gotta read those due dates from project managers)
        3. M$ Office - Most everything else.
        4. Adobe PDFs
        5. Putty - (Uses 850K of memory per instance compared to 22megs for SecureCRT, with multiple open, my pc is still usable!)
        6. Mozilla - Little bit of a memory hog, but Its my favorite, skinned with orbital skin.
        7. IE (Eroom, My god, support Mozilla damn it..)
        8. Password safe (for my million passwords that change often)
        9. Proxomitron (mostly for the proxy selector, big networks, dmz = lots o proxies)
        10. Remedy Trouble Ticketing system. (Very nice product for trouble tickets, reports, etc.)
        11. Helmsman for Nortel Documents.
        12. Ned for Nokia docs.
        13. Ericsson docs., still trying to get that program working. Looks like a dos program...
        14. xwin32 (still downloading every 30 days, soon as that damn PO gets completed, I'll have my license... Everyone else uses the site licensed ReflectionsX)
        15. Climax (cool name, lets me work on multple SGSNs at once. Written in java for windows.)
        16. Winamp. (gotta have tunes, Digital-Imported Techno! Aqua Skin)
        17. Trillian (Everybody has a different IM, and I only need 1, makes it easy to IM someone on a phone call for info..)
        18. AT&T Global Dialer (Must say, for a modem connection, I dont get disconnected as much as my Earthlink account...)
        19 Nortel VPN (for winxp and smp support)
        20. Winzip 8.1 (Its even registered by our company!)
        21. PocketPC software from M$ with gprs/cdpd modems.

        I have a Sunblade (w/linux) next to me, but its mostly a gateway X box. I use screen alot, so I can disconnect, and let tasks run.

        -
        All comments are my own, not of my employeer...

          1. add AutoDia [droogs.org]/Dia2Code [sourceforge.net]/Dia2SQL/DiaCanvas etc, daVinci Presenter [b-novative.com] (nonfree), JGraphPad [www.pxe.ch], ObjectArtist [objectartist.org], ...
          2. Add JProjectTimer, Ma href="http://www.logilab.org/pygantt/">PyGANTT, jgantt/DayOrganiser [dayorganiser.com], Narval::ProjMan [logilab.org], QtGantt [demon.co.uk], ...
          3. Add KOffice [koffice.org], SIAG Office [siag.nu], gobeProductive [gobe.com] (nonfree today, being groomed for GPLing as you read this, ...
          4. One thing missing so far is a PDF editor; there is no problem with tools for making, viewing and converting PDFs.
          5. Can't go past PuTTY for making Windows useful! (-: Try also WinSCP, and there are many GUI ssh managers available for Linux.
          6. Mozilla's great. There are also `lite' versions (SkipStone, Galeon etc) and alternatives like Konqueror.
          7. What can I say [google.com]?
          8. That's as bad as using an autodialler (the best way of forgetting numbers that I know of): what do you do when Password Safe or the system it runs on gronks and you need one of the passwords in it to restore a backup of it? Nevertheless, Free equivalents abound [freshmeat.net].
          9. sorry, afk for now.

      • The point is that Linux is by far the best ... (rhetoric silence) ... DESKTOP solution in this case.

        There are only 2 OSes that can do what they need which is develop Unix-software and run Openoffice:

        Linux (or BSD via Linux compatibility) and Solaris. And Linux is clearly cheaper.

        Everything else (including Windows) does not even enter the game.

  • by Zwack ( 27039 ) on Thursday August 15, 2002 @02:56PM (#4079145) Homepage Journal

    Linux, a clone of Unix, is similar enough that programmers don't need the more expensive Unix workstations

    That average of $22,000 per desktop was not for Windows machines. They were buying machines for their Unix developers to work on... Sure they bought the top of the range hardware from Sun/HP. I've never yet met a developer who would argue that they could do their job with a bottom of the line machine.

    Z.

    • But I haven't met a VP yet who would sign a PO for anything but a low-end machine. Developing on an Ultra 5 is painful.
    • I don't think I'd have any problem on a 286. Just as long as I'm paid for compile time... <evil grin>
    • by cporter ( 61382 ) on Thursday August 15, 2002 @09:19PM (#4080469)
      I worked at Verizon on the east coast '96 - '98 when they were Bell Atlantic.

      While I had a P133 at home, we had 40Mhz sparcstations on our desk. 256MB RAM, 320MB HDD. Had to run most of our apps off of the UE10K in the data center if we wanted decent performance. Got busted for doing so, occasionally. Nobody had anything near top-of-the-line. Not even the admins.

      It was actually a great environment to work in. The application architecture had been designed by Bellcore, the now-non-existant technology company for the Baby Bells.

      The endian-ness cited in the article is mainly due to legacy sources. On the software front-end side, we never had to deal with it. (And I learned a whole hell of a lot about Motif) On the data side, though, we had to deal with endian-ness and EBCDIC-to-ASCII nastiness via a stupid gateway that just injected null into any byte stream that contained non-printable characters. Zero-terminated C strings don't like nulls. At least I got to do some Java.

      • Although little SPARC IPX's (the most common desktop of the 40mhz variety) are slow for compiling stuff, it's still amazing how much they do with their megahertz!

        I have an IPX with 48mb RAM that used to do NAT for the LAN, outside DNS (~200,000 req's/day), run scheduled backend maintenance scripts, AND act as an X terminal to my main machine... where it could do a number of XMMS plugins at 30fps across the network! The machine was amazingly responsive, even over SSH, with all this junk running :)

        These days it's sitting idle, as I had to steal its second NIC for a faster DNS server... but I can't justify getting rid of it, since it can do 8Mbps as a fully stateful, scrubbing firewall :) Great little machines (Especially for under $100 on Ebay)!
  • by Bob Loblaw ( 545027 ) on Thursday August 15, 2002 @02:58PM (#4079152)
    ... with diamond encrusted, platinum mice and padded leather keyboards.

    Now their computers are made of pressed particle-board.
  • by Marx_Mrvelous ( 532372 ) on Thursday August 15, 2002 @03:01PM (#4079159) Homepage
    Two years ago the HP C3600 workstation, single-CPU 1gig RAM dual 9gig SCSI hard drives went for just over $20,000. Add in hardware and software maintenance, then any upgrades/software (like HP Ansi C compiler) and $22,000 is not a lot of money.

    These machines have been HPs Workstation line for a while, it looks like they were with HP, so yes, they're asving $19,000/desktop.
  • WTF are programmers doing with MS Office and OpenOffice? I have had to use OpenOffice a few times to read RFPs, but I work at a tiny company where everybody wears more than one hat. I would think that a company as big as Verizon would have some kind of layer in between programmers and anyone who has to run spreadsheets and word processors. Programmers should be in gvim all day. :-)
    • by Anonymous Coward
      WTF are programmers doing with MS Office and OpenOffice?

      We are three weeks into a new project which I am the lead developer for. In the last three weeks I have produced four documents in openoffice. One for the high level design 60 pages, one for the hardware requirements and procurement 20 pages, one for the client user documentation ( what they will be getting ) 40 pages and one on how the software will impact the business model which will use the software 20 pages. Each one of those documents will be updated with each acceptance test. Openoffice is my friend :)

      omico--

    • Us developers at large companies have a standard that must be followed (in my case ISO9000). ISO is all about documentation (and procedure (and documented procedure)). Our company standerized on MS office for the documentation.

      Some things that lowly developers have to write are External Interface Specs, Design Specs, Statements of Work, etc. They even often want it documented before you start coding, but it isn;t enforced since prototyping is allowed.
    • by ptomblin ( 1378 ) <ptomblin@xcski.com> on Thursday August 15, 2002 @03:35PM (#4079209) Homepage Journal
      You've obviously had very limited experience in the real world. Big companies don't work like garage shops. Generally, the bigger the company, the more likely you are to be bombarded with documents written in Word, Power Point presentations, MS Project files, etc, from the ever increasing levels of management above you, secretaries below you, and ancilliary support personell (graphic designers, QA departments, documentation, tech support, etc) beside you. 50% of it is crap that you can safely ignore, 35% of it is crap that you can't tell if it's crap until you read it, and the other 15% actually applies to you.

      Besides MS Office files, my current nightmare consists of Lotus Notes, the single worst computer application ever written, and Photoshop. Thankfully, Office, Notes and now Photoshop all run under Crossover Office.

      And right after you figure out how to use a VPN to log in from on the road to check your email, some bozo, possibly the CEO, will send out a 50Mb power point presentation with sound and cutesy clip art and animations to tell you what could have easily fit in a 1K ascii text file.

      • And right after you figure out how to use a VPN to log in from on the road to check your email, some bozo, possibly the CEO, will send out a 50Mb power point presentation with sound and cutesy clip art and animations to tell you what could have easily fit in a 1K ascii text file.

        You're spot-on with this. People are rarely kind to a network.

        I once worked for a Fortune 500 company who put our entire division (only 160 people; we where the smallest in the company by a factor of 10) in its own building way far away from the rest on campus. They signed the lease on the building and began build-out before they realized that the big cemetary and canyon/bridge between us and the Home Office prevented any sort of digging a trough for a fibre run. So they gave us this line-of-site microwave transceiver (dunno what kind, beyond that is was the flaky kind) to put on the roof which would talk with another one on a building that was on campus. The microwave link was supposed to top out at 10mpbs, but I don't think we ever got more than 5-7mpbs due to the long range, fog, birds, whatever.

        You think that would be enough for 160 people, right? Not a chance. What most people didn't know was that all the mail servers and windows shares and Unix file/print servers and everything but our desktop machines were on the other side of that link. It made for a real tragedy. And most people were really oblivious as to why this was bad and why you had to be polite to the network. They couldn't grasp that the little blue wire wasn't like the power cord going into a desklamp. I can safely say that the nicer someone's hair, the more likely they meaner they were to our network link. We used to joke that at times we'd probably get better bitrates with two cans and a string, yelling ones and zeroes at each other...

        You'd get some half-wit trying to print his 340 page PPT presentation himself in full color (instead of send it to the media center) and mail would slow to a crawl. Mail itself was another excercise in futility. The S&M (that's sales and marketing for the previously mentioned "garage shop" types) folks loved to email big PPT files as attachments to six or eight mailing lists at once. They'd send meeting notes as Word docs, each with graphic headers and footers of the company logo and address, and everyone would have to annotate them. It was almost funny to see them get all confused when people's edits would conflict and the head honcho would have to email out 6 or 8 versions for an eyeball diff. The art department would often print big tif file proofs, in color, rather than look at them on-screen. The web guys were always ftp'ing stuff to the ftp servers, updating web sites stuff, etc. Trying checking in 150MB of source while all this is going on. Now imagine the hilarity of trying to do it when the frog-in-the-blender exe is being re-re-re-remailed to you. I used to save network-related work for lunch or really late in the day when everyone that didn't know what the word "bandwidth" meant was out golfing or getting their hair waxed or whatever it is suits do when it's after 3pm and time to leave work.

        The one incident that made it all worth it for me was this one time when a guy came to me asking if I'd burn a CD (I had the only burner) of all ~400MB of his new artwork/media kit/.ppt/.doc stuff so he could drive it over to main campus for some meeting/deadline he had. When I asked why didn't he save his work in a shared folder or something, he said that he tried, but the "network is down and IT says it works so they won't come out and fix it". Turns out that he tried to save his stuff to a share and found it very slow, so tried again and again. And then he tried saving to another shared folder, again and again. Then he tried ftp'ing it three or four times when emailing it to a cohort on main campus was also "taking forever". No matter what he tried, the network was slow, so he figured his only recourse was sneakernetting it over to his meeting or whatever it was he had going on. His copying this file 15-20 times slowed our link to a barely-noticable crawl. My ssh sessions reminded me of way back when I had a 1200 baud modem. I think I was in the middle of a daily build or something, and knew check-in would take 8 hours. So I burned his CD for him and then quit for the day without telling anyone why I was leaving.

        I wound up working from home a lot once I got a cable modem.

        -B

  • Savings. (Score:5, Funny)

    by saintlupus ( 227599 ) on Thursday August 15, 2002 @03:04PM (#4079166)
    Verizon saved $6 million in equipment costs by switching its programmers from UNIX and Windows workstations to Linux workstations running OpenOffice.

    I'm surprised they didn't just fire all the programmers, to save the maximum amount of cash.

    --saint
    (bitter ex-Verizon employee.)
    • I'm surprised they didn't just fire all the programmers, to save the maximum amount of cash.


      The programmers were the ones who replaced you with a very small shell script. Maybe someday they will find someone who can replace the programmers with very small shell scripts. Then they'll fire the programmers.

  • by wowbagger ( 69688 ) on Thursday August 15, 2002 @03:06PM (#4079172) Homepage Journal
    "Can you hear me now? GOOD!"
  • ...costs like helpdesk support, floor support people, etc. UNIX desktops are a lot easier to administer remotely in a lot of cases - I fix them all the time. The Windows boxes involve a lot more interactive help...

    • > ...costs like helpdesk support, floor support people, etc. UNIX desktops are a lot easier to administer remotely in a lot of cases - I fix them all the time. The Windows boxes involve a lot more interactive help...

      Others are making a good case that the price was the HP hardware, but here's an interesting factoid I'll plug in here anyway:

      About a decade ago there was supposedly a study saying that it costs companies $15K/desktop/year to run PCs, with the biggest part of that cost being the lost productivity from having low-paid secretaries and clerks constantly running down the hall and interrupting high-paid engineers etc., to get help on some trivial computer task.

    • umm... no. The were mostly using HP-UX like it says in the article. As for the interactive help, it really depends on the version of Windows. We have Win2k here, and I can fix 90% of those problems from my desk (or even home) using remote registry or the built-in hidden admin shares (C$, etc.) As for interactive help during that other 10% of the time, we have pcAnywhere on the servers and there are several opensource and free remote control software packages for Win2k. You can also get OpenSSH for Win32 now. Just make sure not to get the trojaned version. ;-)
    • This includes the enormous cost of explaining where the ANY key is! Not to mention the use of the cup holder.
  • $22k boxen (Score:2, Insightful)

    by Lechter ( 205925 )
    If you consider software plus development licenses I'm sure you can easily run up a $22k bill when putting a box together. Consider you have the cost of the
    + PC
    + monitor (or two for really cool developers)
    + Windows 2k pro + Office Pro + Visual Studio Pro + development library licenses (which can get really expensive like +$5k)
    + Unixish sofware licenses - software to make Windows boxes perform the tasks of Unix boxes, even simple things long GPL'd can get really really expensive think $500 for grep

    With all sorts of proprietary per-user licenses (especially dev tools licenses) it's easy to see how a workstation could get up that high. Similarly, considering all the tools and libraries available under the GPL, you can put together a damn impressive dev platform and save yourself a raft of cash...
    • nah, the most you ever have to pay for an MS development machine is 3K (+1K/year) for MSDN universal, that get's you everything you need including some free developer support. that's chep compared to most unix dev kits. they also have volume licensing for large companies, but I've only even needed one ;-)
      • ..., the most you ever have to pay for an MS development machine is 3K (+1K/year) for MSDN universal, that get's you everything you need ...

        ... Provided everything you need comes from MS.
        • Of course most of the free development tools available for Linux are also available for windows as well. If that was good enough all of a sudden, then all they REALLY saved moving to Linux was the cost of a single windows seat. About $120 for workstation pro on volume (or even smart single) licensing costs. And that only on NEW machines since they already had the licenses to begin with.
          • Of course most of the free development tools available for Linux are also available for windows as well.

            So all of the sudden, support is no issue for Winlots anymore?

            You probably could fix up a Windows-machine with cygwin to do some simple Unix-development, but setting that up is quite time-consuming and expensive.

      • What amazes me most about Windlots is that they really think Microsoft has the best solution to every computing problem in existance.

        What will MSDN help you designing Unix/Linux software for servers and mainframes?

        No, despite what Microsoft has told you, a huge mega-cluster of 32Bit Windows boxes is rarely cheaper than a single server or a small cluster of real servers.

        • it won't help, but I didn't mention non-MS platforms or clustering in my post. I specifically said that you can get all the MS products in a single package for far less than the total cost of included products (all OSs, desktop apps, dev tools, backoffice servers, etc...). nothing more, nothing less. besides, what's a 'windlot'?
  • must be from the operating budget - excluding training, conversion, ports, etc. Still pretty impressive.

    DDB

  • by jc42 ( 318812 ) on Thursday August 15, 2002 @03:27PM (#4079197) Homepage Journal
    A few months back, I helped some friends price out a "full" development Windows XP system. The idea was to get whatever was needed to do sufficient testing to guarantee that their software (mostly written in C and C++) would run on any Windows XP system. It turned out that the compiler was just the start of it. When they had a full list of all the libraries, packaging software, and testing packages that they'd need, the price was somewhat over $20,000.

    Microsoft developer licenses can be pricey.

    They decided to go with the Mac (which they already had) and linux (which they deemed a growing market). Later, when and if they got enough sales, they'd reconsider XP.

    • What the heck did you have them buy? You can get an MSDN Universal subscription for $2500, which includes Dev Studio, ALL versions of Windows (XP, Me, 98, 2K Workstation/Server, etc.). Compuware DevPartner is $1500; Wise installer is $750. That still leaves $15,000 unaccounted for.
    • by kawika ( 87069 ) on Thursday August 15, 2002 @04:03PM (#4079277)
      >> Microsoft developer licenses can be pricey

      Sounds like you didn't know that developers can get every business and OS product that Microsoft makes for every international language in the MSDN Subscription [microsoft.com] on DVD for $2,500. Most US developers would only need the Professional subscription which is $1,200. That includes MS Office, Visual Studio and all the compilers, Project, SQL Server, SDKs, DDKs, every version of Windows since 95, and a year of updates. The MSDN versions of most products allow 10 licenses, which is plenty for most developers. The price of the Windows licenses alone far exceeds the cost of the subscription.

      >> Later, when and if they got enough sales, they'd reconsider XP.

      I don't know their application so I can't say for sure, but in most cases that's ass-backwards. You usually want to build your product for the biggest market first.

      • by jc42 ( 318812 ) on Thursday August 15, 2002 @07:57PM (#4080145) Homepage Journal
        > You usually want to build your product for the biggest market first.

        Not necessarily. What these folks were building was some fancy-schmancy high-quality sound-studio software. One of the problems with running such stuff on Windows now is that they all come with MS Media Player. When you run any of its components, any "non-approved" sound software simply dies and needs to be re-installed before it can be used again. If you want to be on Media Player's non-hit list, you need to license it to Microsoft. This means that you effectively lose the rights to your software, and Microsoft controls what you can do with it.

        I wasn't privy to their talks with MS's licensing people, but I know the result was a minor bout of depression. This had a lot to do with their looking seriously at OSX and Linux. I also got the impression that, after they talked to a few professional sound people, they were even more comfortable with ignoring Windows and going with the other two platforms.

        Anyone else have comments to add to this? Maybe it should be a new topic? Maybe it can all get rates flamebait?

      • ou usually want to build your product for the biggest market first.

        If this [google.com] is any indication of actual OS distribution, then XP is no where near the largest market.

        Win98 43%
        Win2000 20%
        XP 17%
      • You can't use MSDN Subscriptions for production use, e.g. you may not use the included copy of Microsoft Office to write documentation (but you can use it to test your programs, of course).
    • Did they really need the 37" flatscreen LCD?

      A kick-ass PC: $3000
      Dev. Kit w/everything you need from MS: $2500
      21" Monitor: $800
      Nice laser printer: $1000
      Nice optical trackball: $80


      This doesn't even add up to $10000 and I am being pretty generous.
  • by eschasi ( 252157 ) on Thursday August 15, 2002 @03:34PM (#4079206)
    Bear in mind that they're probably replacing two machines with one. Before the switch, they were likely using a moderately high-end UNIX workstation for the technical stuff, and a Windoze box to do things with MS Office software. Cut that back to one machine that does both and you're probably talking significant savings.
  • by PD ( 9577 ) <slashdotlinux@pdrap.org> on Thursday August 15, 2002 @03:35PM (#4079211) Homepage Journal
    Fundamental differences in how Intel and HP processors treat binary numbers meant that some software was very difficult to translate, leading to delays that kept newly purchased equipment idle. "It's now working, but what a mess," the employee added.


    What the employee seems to be saying here is that there were issues in how their code runs on little-endian systems vs. big-endian systems.

    What the employee SHOULD be saying here is that their code wasn't written properly in the first place, and could be properly described as "what a mess." And now that the code works properly on both little and big endian systems, Verizon is light years ahead from where they were in portability, and their code is better for it. Maintenance and future porting of their code will be far far easier, thanks to Linux.
  • "What kind of (Windows) desktops were they buying previously at an average cost of $22k? It seems like software alone wouldn't account for that big of a cut."

    Some people don't have the experience, or tend to forget, that purchasing managers can often shell out much MUCH more for equipment than DIY programmers/techies/geeks. I.e. I once priced a pile of computers for a job at ~2K each, but we spent about $5K each going with a brand name (which some people feel more comfortable with, particularly corporate types. Depending on what else programmers have managed to get, through their own managers, with an eye on what's left in the budget at end of year (spend it or they'll think you don't need all that and take it away next year). Windows development stuff costs bucks, which probably has something to do with Bill Gates & Co. having amassed that Croesus-like wealth.

    Those who watch the pennies meticulously, but don't know a damn thing about dollars or what ethics are.

  • by Rahga ( 13479 ) on Thursday August 15, 2002 @03:42PM (#4079226) Journal
    "Good. Can you hear me now? Interference?... Mr. Gates told us to toss this stack of WinXp licenses out the window. Can you hear me now?"
  • COST OF OWNERSHIP (Score:5, Informative)

    by slashnot007 ( 576103 ) on Thursday August 15, 2002 @03:48PM (#4079243)
    At the place I work a strange phenomena occurs. The number of IT technicians per computers is several fold higher for windows machines than for Unix and unix is several fold higher than mac (thought now that mac=unix...). It's not clear why but most likely its simply because windows machines are universally incompatible with their various hardware options and mutally hostile drivers. Plus the historically poor ability of windows machines to communicate with each other or printers required more techs. Of course that has improved. But the interesting thing is this every once in while there would be a move afoot to consolidate all of our 200,000+ computers on a single platform. And guess who did the voting to choose the platform. the IT techs. and the vote always came down on the side that had the most techs rather than on the side that required the LEAST techs per machine!!!! Windows always won, mac always lost. So there's a lesson for you. The machine that causes the most problems has the highest profile. The ones that just work like a tool and dont require the user to be an expert are of course better machines, but its the "computer experts" who will decide which platform to use.
  • ha! (Score:3, Funny)

    by lingqi ( 577227 ) on Thursday August 15, 2002 @03:49PM (#4079245) Journal
    It seems like software alone wouldn't account for that big of a cut.

    also cut is the MCSE midget attached to each windows workstation M$ somehow convinced that Verizon should buy.

    Where did you think they get all the headcount for the Austin Powers movie trailer?

  • Could be a cute commercial...
  • by Cy Guy ( 56083 ) on Thursday August 15, 2002 @03:56PM (#4079260) Homepage Journal
    From the article: "Microsoft's studies of the 11 most frequently used operations in Microsoft Office took on average 2.5 times less time than in StarOffice [amazon.com], he said."

    Okay let's try to list the 11 'most frequently used operations' for word processing: Cut, Copy, Paste, File Open, File Save, Print, Bold, Change Font Size, Change Font Color, Create Bullets, Create Table.

    I'll grant that Word is great for the last two, and is pretty quick at them. Plus they are functions that actually take more than a split second. But the other nine are not and can easily be done in seconds on either program. And when you then consider that MSWord Bullets and tables don't act the way you want them to act probably at least half the time, any savings from creating them quickly is lost.

    (Note: my list is based on the common sense assumption that MS didn't include plain old typing in their list).

    • by JMZero ( 449047 )
      You've apparently never watched a 60 year old secretary change the font size.

      Split second? Har. Har. Har.
    • .. and on any machine recent enough to run either of them at anything other than a crawl, no end user is going to give a rat's arse.

      Now if MS or Sun were arguing that their pet WP runs at an acceptable speed on low end / legacy machines where their competitor's can't, *then* I'd care. As it is, both Word & SO chug like pigs on older boxes.
    • by clheiny ( 462633 ) <heiny AT starband DOT net> on Thursday August 15, 2002 @07:44PM (#4080088)
      You are obviously a neophyte user. For those of us familiar with MS Office, the 11 most common operations in MS Office are:
      • making the paperclip go away;
      • acknowledging that converting an RTF email with no pictures in it to plain text format will cause you to lose any pictures;
      • making the paperclip go away;
      • deleting the extra 432 blank columns and rows that Excel just inserted into your spreadsheet;
      • making the damn paper clip go away;
      • figuring out what cool effects to insert into your Powerpoint presentation;
      • condemning the damn paper clip to bell&whistle hell;
      • repairing your Word document after accidentally confirming that you want to update the style you just attempted to apply to some text;
      • placing a square of black electricians tape over the lower right corner of your screen;
      • propogating a virus to all the entries in your Outlook address book;
      • taping little faces to all the paperclips in your drawer and then ripping their heads off.


  • Just goes to show that Linux is not necessarily restricted to good companies ^^;;
  • by Skapare ( 16644 ) on Thursday August 15, 2002 @04:12PM (#4079288) Homepage
    Fundamental differences in how Intel and HP processors treat binary numbers meant that some software was very difficult to translate, leading to delays that kept newly purchased equipment idle. "It's now working, but what a mess," the employee added.

    Translation:

    We were dumb and wrote endian-dependent code, such as accessing multi-byte numbers by loading one character at a time. We assumed the high-order bytes were first, but with the Intel processor, it's the other way around. So we had to go back and re-do it all over again. Don't worry, we'll find some way to blame management. They told us to write endian-dependent code; yeah, that's right.

  • by nbvb ( 32836 ) on Thursday August 15, 2002 @05:18PM (#4079397) Journal
    Yuck.
    I'm sure that $22k was for a real workstation, like an IBM zSeries or an HP Visualize or a Sun Blade 1k/2k (Or U60/U80).

    I'm a sysadmin at a large company and I've got a Blade 1000 on my desk (with Sun's 24" LCD + XVR-1000 video board, thankyouverymuch :)

    Anyway, the LCD is somewhat excessive, but the workstation certainly isn't. I'm constantly compiling code and doing testing on my desktop -- I need a good, reliable piece of hardware that'll function under stress.

    A cheap Pee Cee running some Yugoslavian 14-year-old's idea of a kernel?

    Forget it!

    The other thing that nobody mentioned is that that $22,000 workstation will probably last 6 or 7 years. Not so with that cheap PC.

    I had one developer who was still using his SPARCstation 10 until less than a month ago when we replaced it with a spare Ultra 2. Why? Because it still worked. All he used it for was basically an X display via SSH into the development boxes....

    Would the Dell-of-the-week from 1991 still be useful today? Somehow I doubt it.

    You get what you pay for. And sometimes, not even that.

    --NBVB
    • The other thing that nobody mentioned is that that $22,000 workstation will probably last 6 or 7 years. Not so with that cheap PC.

      Nice troll I'll bite with some simple math. Even if you replace the PC every year for 6 years say with a $2000 PC you've spent $14,000 so you've still saved $8,000 per workstation. Even at $3000 a PC you're going to save $1000 on every workstation, not as much but it still starts to add up.

      Now I'm going to go out on a limb and say they are probably going to get all those PCs from a contractor. I used to work for a University that was on such a contract with Dell. They lease from Dell and get a huge discount on their $3000 workstations (don't remember how much), Dell replaces the machines every 3 years. Even if they are paying full price ($3000), That's 2 sets in 6 years time, $6000 per workstation.
    • I'll take the PC (Score:2, Informative)

      by dunham ( 35989 )
      At my last job my desktop was a dual 866MHz PIII Dell 2450 with 2 19" LCDs. It only had 768MB of RAM, but I'd definitely take it over most Sun machines that you'd see near a desk.

      On it, I ran XEmacs, Mozilla, Oracle, an complex XML/XSL based Java web application, two other Java applications that fetch and process data, and the usual desktop junk (gnome) without any sluggishness.

      We put smaller 2450's in production to replace U80s and E450s with more processors because the Dell boxes ran our Java app a lot faster. (The web app was at least twice as fast.)

    • We have a couple of PDP11/70's, bought in 1983, in my company, and a lot of VAXstations, 1991 models. They still work, HP still services them, but they are crap, performance-wise. We keep them because they are doing some very specific work in process control. We also have some HP-UX machines, for the same reason.


      Now, for *new* development, we use Intel machines with Linux, exclusively. From Dell, because they have the lowest prices for machines with reliable support and maintenance.


      Our HP-UX guys hated Linux, until they actually sat at a Linux machine and tried it. Now they are thinking of ways to convert all our HP-UX applications to Linux.

    • I've got several ten year old PCs. One of which, a 486, runs my ftp site. It's never down and runs great. Would I trade it for an old Spark? Sure, but I'm not going to throw the old PC out anytime soon. I've got stacks of cheap old IDE disks to replace the one's that burn out. That's not the case for any 10 year old unix box. Yes, I've seen plenty of burnt 10 year old SCSI disks from workstations. Wear happens, and while some PC hardware sucks much of it is fine.

    • > The other thing that nobody mentioned is that that $22,000 workstation will probably last 6 or 7 years.

      And you will come to think of it as "a dog" before the first two years are up, just as for a PC.

    • The Yugoslavian crack was a nice troll, but I think you're partially right, at least, on the hardware end - Intel/AMD hardware gives very good cost/power ratio because of economy of scale, but there is some cost for it elsewhere for sure. That's not Linux' fault - Linux runs very happily on SPARC, PPC, etc.

      Like it or not, the success of Wintel has conditioned people to think of computers as perishable goods that have to be replaced every year or two anyway - and with that assumption in place it becomes silly to buy anything else.

  • by adam613 ( 449819 ) on Thursday August 15, 2002 @05:27PM (#4079445)
    Verizon refused to set me up with their DSL service when they found out that one of my computers was running Linux. They told me it wouldn't work. Even after I said I would hook the DSL up to my win2k box.
  • by tshak ( 173364 ) on Thursday August 15, 2002 @06:20PM (#4079681) Homepage
    Are you sure it's their programmers? I just read a big writeup on how they saved tons of money on servers since they've upraded to the .NET platform.
  • "The article says that the average cost per desktop workstation was cut from $22,000 to $3,000."

    It says "$20,000" not $22,000" (though they may have changed the story. It is C|net after all.

    Air New Zealand plans to use 150 Linux servers per mainframe, but the company tested the ability to run 10,000 copies of Linux simultaneously doing real work, Care said.
    10,000 copies on one machine. Damn.

    On desktop computers, Houston said that StarOffice or its open-source sibling OpenOffice may be "good enough" for basic tasks but are harder to use than Microsoft Office. Microsoft's studies of the 11 most frequently used operations in Microsoft Office took on average 2.5 times less time than in StarOffice, he said.

    1) Did anyone consider that, maybe, those users were experienced in MS Office and used to it'ss way of doing those things? Not that I think OpenOffice is better than MS Office (all things considered) but sheesh.

    2) My grandmother finds OO easier to use. It doesn't try to guess what you want to do all the time and force you to go with it's idea. For example, making bulleted lists with 1-line separations is a PITA for an inexperienced Word user. It works fine in OO, and because many other things work the way she tells OO to do them, she uses OO exclusively despite having Office 2K. There are still the standard problems reading MS Office's format though.
  • It also has promise.

    As a recent convert from MS Office to OpenOffice, I'll admit, OpenOffice has problems.

    Namely, its hard to do a lot of common things and it loads slowly. This is not just "conversion pains". I've become accustomed to OpenOffice rather quickly, but the ways in which it makes you do things are just too long. The shortest distancess between two points is a straight line: A --> Z. Not A --> D --> B --> E --> Q --> N --> S --> Z.

    That said, most of the problems with OpenOffice can be fixed by the user, if one isn't too lazy. Its very customizable, so you can define your own shortcut functions, and toolbars, etc.

    Another big problem with OpenOffice is the spell-checker. There needs to be a spell-checker and grammar checker.

    There are also some very nice things about OpenOffice:

    1. It generally doesn't fuck you up. Usually, it won't automatically change what you type. If Itype in nip7p at the beginning of a sentence, that's what I want, not Nip7p. A word processor should not second-guess the user.

    2. Word completion. Nice.

    3. Pinnable stuff. Alot of things are pinnable, like the color selection menu.

    4. FREE PowerPoint modifier: Impress. Why should I waste 300 dollars on PowerPoint when Impress is free?!

    5. Its not MS. Has a good, GPL'ed license.

    6. Can read/open/save many different file-formats.

    7. Metric! Inches are out, centimeters are in. Ok, at least among us scientists.

    8. Available on many diff platforms: Apple, Intel, AMD, Sparc. This is great if you work with Apples and PC's.

    That said, all these good things are no excuse for OpenOffice's deficiencies:

    1. User interface. It needs to be smoother. Commonly used things should be easily accessible, and right clicking should always bring up something useful.

    2. Load/run time. I have a 1.1GHz computer, 256Mb RAM, 7200rpm ATA100 hard drive, and it takes 15-30s for it to load. COME ON. That's CRAP. You'd think it was written in Java or something. Any program which doesn't open nearly instantaneously on my machine is crap in terms of load time.

    So, my advice to OpenOffice: don't worry about features. The features in OpenOffice are sufficient to 99.99% of all the users. The problem is making those features easily accessible, and making the program load/run faster.
  • IBM Websphere Suite Bussiness Edititon = $95,250 per processer

    i can see 22k happening easy
  • "We've saved money on the front end but burned money on the conversion process, so we're still behind," the employee said. Fundamental differences in how Intel and HP processors treat binary numbers..."


    I thought the only processor that had reverse endian design to Intel's was the Sparc, not the PA-RISC?


    If I'm right the guys here is talking out of his hat. If I'm wrong someone correct me and I'll eat mine:-)

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