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Red Hat Software Businesses

CA Announces Program Ports to Linux 184

December writes "CA has announced that they will port ARCserveIT, InnoculateIT, MasterIT and NetworkIT to Linux. The full press release is available online. " Computer Associates and Red Hat are teaming up, according to the press release. They'll be making a package aimed at "mid-market" customers.
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CA Announces Program Ports to Linux

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  • I believe the advantage comes from being able to scan from the Linux box to the Win clients. now we have a couple of extra workstation strung up just for this task. It'll be nice to get rid of 'em.

    Never knock on Death's door:

  • ISLANDIA, N.Y., and RESEARCH TRIANGLE, N.C., January 26, 2000 -- Computer Associates International, Inc. (CA) and Red Hat, Inc. (RHAT) today announced a far-reaching distribution, marketing and litigation support agreement in which Red Hat will distribute CA's comprehensive enterprise lawsuit solutions with its Red Hat Linux Enterprise Courtroom Edition series, delivering a seamless out-of-the-box lawsuit solution tightly packaged for the litigous customer. In turn, CA's legal department will sell Red Hat's comprehensive enterprise legal support agreements to Unicenter TNG clients.

    ...

  • Heh i can see it now...the invincible Linux box hands out a virus to a Windows client, which then procedes to delete every file it has access to on the samba server. Sorry, but your non-root user privledges wont help your data here.
  • For now it is for Red Hat Linux. If my memory is correct, Computer Associates has announced agreements with other Linux distributors so you can expect that soon.
  • There are a lot of virii that will only corrupt or erase a few files a day. You may not notice the problem until 1/2 of your data is missing, and your only good backups have been overwritten with corrupted data.

    so what are you gonna do now tough guy? huh?

  • CA is the most egregiously arrogant company I have dealt with in over 15 years of doing computer support. Besides the support issues that have already been mentioned, just trying to *buy* their products can be a nightmare. Several years ago they tried to sell me Unicenter. The salesman and I went round and round for months over one central issue: Pricing.

    It wasn't that the pricing was too much, it was that they couldn't tell me what it was. I insisted that I wasn't going to invest any time in evaluating Unicenter until I was convinced that it would fit in my budget. I wanted a price schedule -- you know, like a price per server of various sizes, and a price per client, a price per management station, etc. They wouldn't give me any prices until I'd given them a complete inventory of all the hardware on our network, identifying which machines were servers, which workstations, etc., etc., etc. I tried to explain that this was a Sun environment and, what with NFS and all, just about *all* the machines could be considered servers, and that for the purposes of determining affordability, he could just assume that all of our approximately 150 Sun machines were servers. I explained that doing the kind of documentation he wanted, in the form he wanted, was exactly the kind of thing I didn't have time for until I knew that I could afford the product. After a long time of this, I finally told him to just stop calling me.

    We went through the same thing again a few months ago with ARCserve. We'd been using ARCserve for NT since the Cheyenne days -- Cheyenne was actually a pretty good company before CA slaughtered it -- and we wanted to (a) upgrade it to the latest version and (b) buy copies for our Unix machines. It boggles the mind, but we never, ever did get a price for it. There appeared to be no one in CA who was authorized to give us a price, and we tried, repeatedly, for months to get this information out of them. At one point they sent us a single license for evaluation, but by that time we were pretty far along evaluating an alternative, Backup Express [syncsort.com] from SyncSort [syncsort.com]. Backup Express works great, and SyncSort's service is excellent.

    Really, CA offering products for Linux is a very mixed blessing.

  • All backup software sucks. I sometimes hold forth the position that it is cheaper to do without backups and when the hard drive on a server crashes- re-type everything in manually. :)

    I developed an affection for Palindrome but Cheyenne bought them and then stopped development on it. We would still be using it for our own servers but it won't work after y2k. :(

    About 20% of our customer support time is spent troubleshooting backup problems. I can't recall ever getting a solution to a problem from a supplier support technician. (Well, once with Dell)

    Arcserve is a swearword around our shop. It is the Microsoft Windows of backup software in my book.
  • Thank god! Every time I had to deal with arcserve (or arcsolo *shudder*) I thought it was just me who hated it.

    You think the NT flavor is bad? Hah! try the netware version!
  • CA software is a pain in the ass. And they cannot even manage to resolve conflict issues with their own software [Arcserve and Inoculan frequently will not play nicely together].

    And their software is by far the worst in the industry when it comes to the process of licensing. It is a nightmare! Tell them to keep this junk to themselves.

    all persons, living and dead, are purely coincidental. - Kurt Vonnegut
  • Since a lot of use Linux boxes to serve files for Windows machines, yes, a virus scanner that can identify and remove Windows viruses is a good thing to have. And there are already several available.

    However, if CA really wanted to impress me, they would make a virus scanner that integrated in to samba so that it could scan files as they are sent out and received in.

  • I'd say anyone who runs a linux box as a fileserver for windows boxes would appreciate the virus scanning.

    I used to run a similar product on a nightly basis on a number of novell servers, Netware doesn't have viruses but the clients that connect to it and store their files on it most certainly do.

    Another use would be to scan the mailstore for all those pop3 users to make sure none of those word attachments have annoying macro viruses in them.

    This kind of product is very useful to anyone using linux boxes as a server in a mixed platform environment.

    --
  • by gothic ( 64149 ) on Thursday January 27, 2000 @09:33AM (#1330452)
    If RedHat keeps this up, they'll have more closed source software in their box then open. I'm not sure if that's a bad thing or a good thing, but I wonder if that's the only way for a distro to 'stand out'. I guess I got the wrong idea, and thought RH would of wanted more to push the software as OSS. Again I'm not passing judment and saying this is bad or good. But it does make me wonder. Oh well, just my two pence.
  • I can see your point about scanning for Windoze viruses with Linux, and I'll grant you that would actually be useful.

    However, we DO NOT need virus checkers to protect our systems or our own data from viruses or Trojan horse applications. You only need those things when you run closed-source binary applications. Nobody in their right mind would use closed source when they can get the source code and check it themselves before they compile it. If I can't get the source, then I don't use it.

    If you use binary-only software, then you deserve whatever Hell it unleashes on your system.

    (You know, I'm starting to feel like Richard Stallman, here.)


    Anyway, virus checking software will not stop Trojan horses, and it will only give the user a false sense of security. The people who *need* anti-virus software are the ones who are the least likely to keep it updated.

    What newbie Linux users really need are friendly, easy-to-setup security software, or a distro that comes preconfigured to be secure and has a simple interface to give the root user control of the various security settings.

    I also take issue with folks who think GNU/Linux will have arrived when there is all this shrink-wrapped software available for it. That is not what I want, nor what most of you are going to want if you stop and think about it. Shrink-wrapped software means locking people out of their own systems. It means becoming more like the enemy. If you become the enemy, even in order to defeat them, you haven't won, just replaced the enemy with yourself. The whole fixation with trying to turn GNU/Linux into the next Windows with shrink-wrapped software and comparable software will destroy the community in the long run. I see us heading in that direction and I don't like it. For the good of the community, the fixation with Micro$oft has got to stop, and this desire have all the same tools as them has to end. To win, we need to transcend the commercial software mentality and come up with something truly innovative to move the computing world in a new direction....

    Uh, sorry for the rant. I'll stop before I get too far off topic, but you get the point.
  • by Barbarian ( 9467 ) on Thursday January 27, 2000 @09:39AM (#1330455)
    The last time you downloaded an open-source program, did you read ALL the code? Even the boring stuff? Hmm?
  • Wow! I am so glad we don't run Redhat or somebody might decide it is a good idea to buy this stuff.

    My impression of CAI is that they are the slumlord of software. They seem to buy old programs, market the hell out of them, add an IT to the name and provide crap support.

  • Try and buy a licence for a product on a low end Alpha, and look at the price for the same product for an 8400. The same thing has been going on for years, you pay different rates for a higher system grade- workgroup or Enterprise...
  • by gavinhall ( 33 ) on Thursday January 27, 2000 @08:43AM (#1330462)
    Posted by NJViking:

    I hope they clean up the ArcServe interface up first before they port it. I had to support ArcServe on 8 NT servers at my last job and it was not a pretty picture.

    Arcserve appears to have horrible support for library tape devices, and their instructions for installing patches (as well as figuring out which patches are pre-requisites to others is a nightmare.)

    The tape device I was using was a Magstar B10. It had support for 20 tape cartidges and was a fast little machine, however, Arcserve would often leave the tape device in an unwritable state.

    When I left that job in June, I had found out from a colleague in November that they hadn't had a full backup since August.

    NJV
  • Yah, I had to deal with Arcserve on a Netware server when I was working at Unnamed U. It didn't help matters much that the server had some flaky hardware in it to begin with, but that is what makes a good backup all the more important.

    ArcServe was the wrong choice for the job.

    The UI was horrible, consisting of a scattering of programs, some loaded on the server, some on the client. Only backup software I know of that forced you to load a program on another machine just to eject a tape.

    It used to go off the trolly somewhere into a la-la land that only ArcServe could find. It would keep spitting out useless console messages and eating up CPU time. The only way to fix it was to forcibly kill the program, which is not good for the health of your Netware server.

    And it was always spewing error messages like "Unexpected error nnnn" or "Tape server error nnnn" where "nnnn" was some number not found in the manual. You'd call tech support, sit on hold for an hour, and that get a tech who'd look it up and say something like "It means your backup is toast, try it again" or "Oh, we don't know what that means, either. It wasn't documented by the engineering team, and they haven't had a chance to go back and find it yet."

    Geez, am I glad I don't have to deal with that POS anymore.
  • They won't help the client data, but the server will be fine.. Besides, a virus like that wouldn't make it in the wild. Replication and stealth must outweigh destructiveness.

    Besides, after the hypothetical virii explosion, you restore from last night's backup. You don't lose much, if anything. Fileserver data is usually relativly static, changing incrementally over time.
  • InoculateIT for Red Hat Linux, which provides complete protection for Linux machines deployed as components of the eBusiness infrastructure from all kinds of virus threats

    Yeah, right. Do we really need that?

    The rest of the stuff are things that any decent SysAdmin could cobble together with scripts or even get free scripts to do.

    And, have you noticed that all this stuff is "for Red Hat Linux?" I say, "No, thank you" on that count, too.

  • My vote is Lone-tar [lone-tar.com] This was one excellent product, well worth the money. I haven't used the Linux version, but assume it's as rock-solid as the SCO Unix one. The version I used was extremely customizable - you basically edit a shell script, although this may be different now.

    I also found the support excellent: when I called once on a weekend, I was forwarded to the person who wrote the software, who came in from mowing the lawn to take my call. Now that's *support*!

  • Yep, it's a stinker. Bad UI. It used the ancient "raimer" database for logs which was prone to corruption in the only other case I've used it (PVCS Tracker)

    I found that even the ntbackup program that comes with NT is better - it backs up Exchange too.

    The main sysadmin at our site was constantly complaining about it too. It dumped some of our backups.

    I heard that Backup-Exec is better?
  • Comment removed based on user account deletion
  • This is one company that I would like to see kept away from the Linux market. We use their products in our UNIX, Mainframe, and NT environements and we have nothing but problems. Also, the prices that they charge for these items is insane! For example, to upgrade one of our Sun systems to an E10K will cost almost as much as upgrading the licenses for TNG!
  • <sarcasm>So that would explain why Melissa was a huge anticlimax because, of course, every company just restored from backup?</sarcasm>
  • if CA really wanted to impress me, they would make a virus scanner that integrated in to samba so that it could scan files as they are sent out and received in.

    I see an opportunity here. Why don't you follow your own advice and create such a beast?

  • by Anonymous Coward
    Thanks, but no thanks CA. I purchaed ArcServe for our company over a year ago to back up our NT servers using an Exabyte tape drive that they had listed on their HCL.(the purchase was based on a favorable review in a "popular" pc magazine) I spent the better part of a month trying to get it working. It would cut out in the middle of a back up for no apparent reason. The tech support was no help. Miracuously after an update it suddenly worked - even though they never acknowledged the problem. Doing a restore was a serious pain. Their licensing scheme (which seems to change every 6 months) is a pain - everything is an option (disaster recovery, backing up open files, clients other than MS, backing up more than one server, etc). I am truly happy that another company is jumping on the bandwagon, but I just hope people don't blame cruddy apps on the OS.
  • For email servers this is particularly useful.. Something to scan email attachments and never allow a doze box to get ahold of them. We did some scripting that would email sysadmin(me) whenever a virus was found on or in an email... Pretty nifty if this is in Linux.. Its been missing for a while. *shrugs* Use whatever works.
  • by Agent Drek ( 18979 ) <derek.marshall@gmai l . c om> on Thursday January 27, 2000 @09:46AM (#1330478) Homepage
    was the biggest waste of cash. No CLI, and it was software that tried to be smarter than me ... ugly mess. Virus scanning software would rock but not ArcServe! I'll be excited when Legato Networker server runs on FreeBSD.

    I think the next slashdot poll should be 'your fav backup software'

    o Bru
    o Networker
    o Tar
    o dump
    o pen & paper
  • Let me begin by saying that I've never used anything from CA, so I am in no position to make judgements on their products. But after reading through the comments so far, I see a disturbing trend -- they all seem to be rather negative. It is unfortunate when companies port junk software to Linux and tarnish our image, but at the same time, this is a sad fact of life. With all the popularity Linux has been receiving, everybody will at some point want to port their software to Linux. And with so many companies doing this, it was only a matter of time before we started seeing a few bad apples.

    What surprises me is seeing RedHat's name on all this. If the product is as bad as everyone is making it out to be, why would RedHat buy into it? Is it because they don't know, or do they have plans on improving it? Maybe they just got a good price. My thought is they just want to beef up their Enterprise package with anything they could throw in it, and in this case, the price was non-prohibitive to do so. Sometimes I wonder about the idea of "value-added" software.

    --
  • What can I say? I don't have a life. :-)

    Truth be told, no, I didn't read every single line of KDE 1.89 and QT 2.1 beta. But the mere fact of having the source code from a trusted server, makes it less likely to contain Trojans. Nor did I check every line of source in the Slackware 7.0 distro, either.

    I do, generally, give the source code of smaller items the once over, and I write a lot of the software that I use anyway.

    I admit that viruses could become an issue, if we follow the shrink-wrapped route and do some things in a dumb way. But, if a user is smart and conscientious about security and we don't start doing colossally stupid, Redmondian things with our software, then we should be virtually immune to GNU/Linux viruses.

    Now, where'd that OpenBSD CD go? :-)
  • If this is the "real" reason why "This is a good thing!" as you stated above, then it's really sad for Linux. To stoop to play the games instead of touting the superiority of the product is misspent energy. Instead of matching perceptions and meeting expectations, we should change perceptions and expectations. Linux was a superior product *before* this deal. Now it seems it must have been less so. Red Hat used to be good at changing perceptions and expectations. Every Linux advocate *knows* how to change perceptions and expectations.


    In the past when people would say "but there's no virus protection software for Linux," we would say "but you don't *need* it with Linux, virii are non-existent because of the design of the system."


    Now when people say "but there's no virus protection software for Linux," we can say "yes there is." Sort of loses something, doesn't it?
  • ...trying to get Arcserve to work on Netware with Win9x and WinNT clients.

    I realize that this post is pretty redundant, but we spent so much precious time and energy trying to get that POS to work, that I just had to get my 0.02 Euros in.

    Linux community, go invest in LinuxOne before you waste any time with Arcserve. Its truly a POS.

  • I have not taken the time to contact their support
    line, but I can say this:
    AimIT - worked for awhile, was unable to relocate
    the ever-expanding database.
    ShipIT - worked with only non-MS product, which made it useless for the most part, ime
    InoculateIT - only one that seemed to work well and still does. Although I think it is corrupting the mailserver even though it is 'Exchange-aware'.

    I was tempted to get ArcServeIT because of the
    Linux support, but I reckon I will skip it and
    go with something else since the NT machines are
    the ones that need regular backups. Especially
    the Exchange server - arggh, don't let me start!
  • a virus like that wouldn't make it in the wild.

    thats funny, because i've run across several just like that, although 'restore from last's night backup' doesnt always work, because the virus slowly began corrupting the documents other data files on the server, so it was not noticed until weeks later. By then, the backup tapes had been overwritten.

  • It's a shame -- ArcServe/NetWare used to be a rock solid product, back in the day.

    (Well, the Win16 client always crashed, and don't get me started about the BTrieve database... But the backups were always good.)

    BTW, the errors you describe seem symptomatic of bad SCSI cables or termination.
    --
  • They aren't in the same league.

    Veritas NetBackup is real enterprise software. It's superb. Excellent. An example of a really fantastic closed source product. And their support is good too.

    Arcserve (last I used it) is a mess - probably fine if you have a motley collection of 20 servers that need to be backed up to a single tape drive, but that's about it.

    If you need good backup go with the good tools - Veritas, Legato, ADSM.

    Incidentally, I am always dismayed at the number of Linux/BSD geeks who will have a fit if there aren't N levels of security and firewalls and ssh and whathave you, but will quite happily ignore backup, or think that if they dump a massive tar file onto a DAT once a day they are doing enough. Bleugh.


  • Arg. Not Networker, use Veritas NetBackup. :-)

    I switched from Legato to Veritas for backup, and haven't looked back. And yes, I think Veritas is currently rather more expensive. But Oh so worth it :-)
  • The problem is, /.'ers don't use shrink wrap software that's any good because they all work at 2 bit ISPs that can't afford it, or because they are students who know bugger all about the real world anyway. (Slight generalisation :-) )

    Here's my list of shrink wrap products that are really really good and better than any OS equivalent that I'm aware of:

    Veritas NetBackup
    HP OpenView
    Photoshop
    Painter
    Oracle
    Remedy
    Quark Xpress

    These are the ones I've come across at work.

  • HE ASKED ABOUT ENTERPRISE SOULTIONS AND YOU GIVE HIM SOMETHING THAT CAN'T HANDLE FILESYSTEMS LARGER THAN A TAPE??????

    Get a clue. Please. Please. Please. Can everyone remember that Enterprise doesn't mean "One step up from my little ISP where I did my first job after college". It means "The largest 20% of companies in the world".

    This little program is probably great, and it probably fits the bill for loads of companies but

    IT IS NOT A FREAKING ENTERPRISE SOLUTION FOR ANYTHING AT ALL.

    I am aware of three Enterprise backup solutions:

    Veritas Netbackup, Legato Networker, ADSM

    These programs are so far beyond Amanda it's not even funny, so can we all stop flinging the word 'Enterprise' around until we've worked in Enterprise environments and actually know what we are talking about?

    Please? Can we? That way we'll learn instead of spouting vaguely pro-Linux FUD all the time.

    Thanks.

  • I am confident that Arcserve will turn a Robust Linux box running Tar into a cranky, unstable server much like what Arcserve did to Netware and NT. Dont bother flaming me, I speak from direct experience on both Netware and NT platforms (and have the ulcer to prove it)

    That being said, I openly wonder how they will be doing the cataloguing on Arcserve for Linux. On the NT Server version, you had a choice of either using their own proprietary (buggy) database, or SQL Server 6.x. Will we have the option to use MySQL or Postgres as the database for the catalogue? If so, I might actually have good things to say about them!

    JB.

    ... If there are no flames shooting out of it, then it is a software problem ...
  • Yes, the subject says it all....

    Red Hat is the virus.

    Couldn't resist.
  • Amavis has a good product. All email, (inbound and outbound), is scanned. When a virus is found, it sends mail to the sysadmin, the sender, and the intended recipient.

    It has already saved our bacon several times.
  • Can't we just use both?

    Who here can really say that security on their box is sooo good that a Trojan horse or virus can't come in an wipe out files or trash the system? Who can say they never make a mistake here or there. Its all fine and good to trash some newbies (it not, but I have bigger fish to fry in this rant) but when it come down to it, there are people our there spending their whole time trying to come up with new virii (see Chinese Virus thread) If you don't want to give Computer Associates your money (or your company's money) for an anti-virus product...Don't. But don't discourage them because our Linux ego is too big to ask for a little help.

    Linux is NOT perfect. It is a work in progress. If we keep discouraging companies from writing software because it "offends" us, Linux will die.

  • Samba with an integrated scan-on-first-read, scan-on-every-write would make for a killer fileserver! No scheduled, system hogging scans, none of the gross overhead associated with the popular scan-on-every-read method some others use, and little-to-no chance of known viral spread via the server!

    Of course, many systems are multi-use (ftp+samba, apache+samba, sendmail+samba, etc). Samba with integrated scanner can't address these issues. Perhaps a kernel hack that implemented SOER/SOFR at the filesystem level would be a better all-around solution.

    I'm digging for my copy of 'Linux Device Drivers' now..
  • by Anonymous Coward
    Arcserve is such crud - it would not run on our NT box with out disabling our RAID management software - CA's solution - turn off the RAID or put it on another box. Give me a break! We either had to run it on another NT box (more $) or turn off the RAID! While I am at it maybe I should yank some memory...maybe that'll help. Maybe the CPU is too fast...hmmm, what else can I do to make the box slower. Incidentally the Adaptec 131 card WAS listed on their list of compatible hardware - you just can't turn on the RAID management software. What crap. The just told us to wait for the next update and 'try' that. We did. It didn't help. They suggested trying the SP6 (we were using SP5). Nope.

    Licensing was another headache. Just pray you don't have to rebuild the NT box, or reinstall. Your key no longer works. You have to call and explaing why and they'll give you another.

    -- If the Internet has no walls...why do we need windows?
  • Oh dear, I seem to be on a Veritas advocacy mission today.

    If you want good backup, get Veritas Netbackup. It's good. You pay for it. About 6000UKPS for the server license and about 120UKPS for each client license.

    It's the best there is IMHO and so far above anything open source that it's not even funny.

    Sadly, there seems to be nothing good in the middle between Veritas and the like at the top and BRU and the like at the bottom.
  • Disclaimer: I do like some veritas software including Volume Manager and VxFS.

    Veritas NetBackup is *crap*. It's an old product made by a company called OpenView in the 80's which has never been properly integrated with modern Unix. The interface is a nightmare, it installs 3 tons of shit all over your filesystem in places you don't want it. It installs 3 dozen new services into inetd (a service for each tape drive ro something like that!!!). The GUI is woefully inconsistent and counter intuitive. Overall, I find it very inflexible and difficult to automate. On top of this, the documentation is pathetic. Oh, and don't go on the training course, you just get to sit in front of a power point presentation for three days. And guess what the course documentation is? Copies of the powerpoint slides. *bangs head against desk*.

    I have looked at this several times over the past year and each time, I have gone back to plain old gnutar.

    Also, I note that they are violating the GPL by including an old version of GNU Tar (1.09, so old it doesn't use --help, but +help instead) with modifications, but no source code available.

    It's a shame, but I find this symptomatic of practically every piece of commercial Unix software that I have seen. They treat the system as something to be pushed away and ignored, rather than integrated with. So, I invariable end up going with the open-source alternative if at all possible. Ah well, their loss of sales.

    To be fair, I think that the software would work a lot better if I had a tape library available to me instead of the poxy DLT4700 stacker that I have now. You may be able to get a better (and less biased) opinion than mine over at backupcentral.com [backupcentral.com].

  • No, you should not run towards NetBackup. See my earlier comment attached to the first thread about why NetBackup is a completely foetid piece of software death.

    -Dom
  • I've worked with quite a few of the above and I don't like them in the way that you do. I'm sure they're good products when used correctly, but they have a *huge* learning curve when compared to the average piece of open source software. And quite frequently, their documentation sucks rocks too. Also, as I mentioned earlier, these products usually don't integrate very well at all with their surrounding environment.

    So, you end up spending thousands of currency units more on consultants and/or training. And usually, the consultants leave behind little or no documentation on what they've done, so they have to be called back if you want to make any changes at all.

    I for one would *gladly welcome* some commercial software that didn't suck in this manner.
  • Arcserve make me sick. I administrate Unix-servers for a living, have no problems with tar, have learned to work around my way through the windows gui (with many tears), but untill today I'm still too dumb to use ArcServe on NT properly.
    The documentation is a joke, the program give some error/status codes but I am not able to find a list with their explanation.
    Everyday I pray that arcserve does what it pretends to do (yes, I tested a backup) instead of make some super clever things rendering my simple backup unusable.
    They have a new "wizard-like" interface which is even worse then the classic one. If they continue walking in this direction I assume they will not get a big marketshare under "old style" linuxers.
  • Don't you think it's about time someone changed the standard blurb at the end of all these press releases?

    • The enforcability of the GNU General Public license:
      Haven't lawyers already said it's airtight?
    • The scarcity of Linux-based applications:
      Hardly true is it? Less number than a certain other platform, but then again less dross too.
    • The viability of the Internet:
      Oh yeah, unviable - of course.
    • Year 2000 compliance efforts...:
      It *IS* the year 2000!! They'd have already done it all!!
  • We use arcserve at my work, our SCO servers is actually only servers that work without problems...however the NT part dosnt.
  • Is there are *free*, open-source, enterprise-level backup program? At one point I thought of starting one, but I'm not that good. I kinda like ArcServe on my netware and NT servers, but Linux really needs something better than BRU or Arcadia [sic?]. Shell scripts barely pass muster, IMHO...
  • by Malor ( 3658 ) on Thursday January 27, 2000 @10:20AM (#1330515) Journal
    Arcserve is HORRIBLE.

    I was using the version just before it changed to ArcServeIT, though we did get the first version of ArcServeIT. It is poorly programmed and unstable as hell. I nevercould rely on it. Restores were always a scary experience. It wouldn't recover crashed machines at all (apparently you were supposed to pay extra for this very basic capability, and my predecessor hadn't bought this feature). I could get back data files USUALLY. However, I had endless trouble with the catalog. Doing restores on that system was a constant series of barely-dodged bullets. I have never, in my life, dealt with software that was so horrible. I fought it for MONTHS. I almost always managed to do restores when I needed them, but that was mostly due to ingenuity on my part.

    Eventually, in desperation, I called up support (which is actually decent) and complained at them about the endless trouble we were having with it. Turns out that the Raima database that they use internally can only support 16 million records. I had over a million files on one server ALONE, and I was backing up over fifty machines to DLT tape. The catalogs were silently corrupting themselves within a few days of being rebuilt. This is NOT DOCUMENTED ANYWHERE in the manuals. And I asked them about this. "Oh, Arcserve isn't meant to handle that much data." Excuse me? This is a multi-thousand dollar package, and I don't remember seeing anything on the box about how much data I could back up with it???

    They did tell me I could use SQL Server to store the database files. I went through the whole process of buying a new drive, setting up SQL Server, and configuring ARCServe to talk to it. It did work, and it didn't lose catalog data. However, after a backup, it would take somewhere around TWENTY HOURS to update the catalog in the database. When it was time for the next daily backup, it often wouldn't be finished updating the catalog from the PRIOR one 24 hours before! And if I wanted a restore, even a simple query would take twenty minutes to run (as in, browsing the files that had been backed up the night before from a specific server).

    At that point, we just dumped it and bought a real solution, Legato Networker. Networker on NT has a few odd wrinkles but it is mostly solid, and it has saved my rear end several times. When I do a restore with Networker, I get back a perfect machine. Users can actually restore their own recent files without any intervention on my part. And it works. Every time.

    Caveat re: Legato: An earlier build of Networker totally ate itself and destroyed the server installation. I was able to rebuild the server from its 'bootstrap' tapes, but bugs in the restore process make it very slow and tedious to recover the catalogs from multiple machines. I don't know if this has been fixed yet. It has not crashed since I went to a more recent patch rev, and has been almost painless. Light years difference from ArcServe, which was a constant, constant hassle.

    Conclusion: Don't touch this software with a ten-meter pole. It won't be any better on Linux than it was on NT. Go with something you can trust; both BRU and Arkeia have pretty good reputations.

    ArcServe SUCKS.
  • by Anonymous Coward
    An annoymous post, as I don't want my current boss to see this.

    Worse than Junk - at least IMHO.

    The company I recently worked at were a major CA customer, with Unicenter, Arcserve, Innoculan, and almost everything else their suits could persuade this companies management to buy.

    Their biggest failing was the constant need for two or more of their consultants on site to do even the simplest job. There was one task of installing some Unicenter agents on one Unix box which they stated needed someone on site. For a 30 minute job it took one of their illeducated morons 5 days (all charged at exhorbitant rates) to get the thing working, and the end result was a pointless agent that didn't monitor anything really critical.

    Most of their software is badly designed, inconsistant, and a resource hog. And the licensing mechanism also usually requires additional charagable CA support, with license keys failing after a few months. It took me 2 hours to get Arcserve licensed once before I could restore files - I needed to call the UK office, who in turn forwarded me to somewhere in Germany, where they issued me with a 40 character license key. Software so critical MUST work out of the box first time.

    And as for their support. I once logged a report about a process taking up 99% of CPU resources. After having the call open for 3 weeks, they finally responded, telling me to stop the process. UTTERLY INSULTING RUBBISH!

    My current boss believes that they can do no wrong. Maybe I should throw him in the bit bucket.
  • I have a ca-unicenter disc, with redhat 6.0 on it. doing a plain vanilla "Server" install, on plain vanilla intel-everything server hardware, then installing the unicenter RPM's according to directions, a whole bunch of the stuff doesn't work. The Big thing being the database it uses, so you can't really do _anything_ with it.

    It's really a piece of garbage.

    Also, IIRC, they have a really twisted pricing model, basically, the more powerful your server is, the more you have to pay to run the exact same executable on it. How fucked up is that? Apparently, if you can spend twice as much on the server as someone else, you should spend twice as much for their product.
  • However, we DO NOT need virus checkers to protect our systems or our own data from viruses or Trojan horse applications. You only need those things when you run closed-source binary applications. Nobody in their right mind would use closed source when they can get the source code and check it themselves before they compile it. If I can't get the source, then I don't use it.

    I admit this is the best way to ensure a lack of viruses.

    But, clueful people are not the only ones running Linux anymore. Linux has hit mainstream. Look at all the media, press, etc..

    Do you seriously think everyone is going to never run closed source binaries? Hah!

    YES, it's a good idea to promote OSS as being free of viruses, and YES, it's a good idea to promote Linux as being virus-free when used with OSS software. BUT, your standard PHB is not going to give up his non-OSS software functionality if there's no OSS project that is as good as or better than the non-OSS. Your average Joe Sixpack could care less about the merits of the way a piece of software is created, as long as the software: a) works, b) does what he needs it to do, c) is cheap and available.

    With all that in mind, realize that Linux is not always going to have mostly OSS software being used on it. For these programs, for these people, an antivirus tool is needed.

    I also take issue with folks who think GNU/Linux will have arrived when there is all this shrink-wrapped software available for it. That is not what I want, nor what most of you are going to want if you stop and think about it. Shrink-wrapped software means locking people out of their own systems. It means becoming more like the enemy. If you become the enemy, even in order to defeat them, you haven't won, just replaced the enemy with yourself. The whole fixation with trying to turn GNU/Linux into the next Windows with shrink-wrapped software and comparable software will destroy the community in the long run. I see us heading in that direction and I don't like it. For the good of the community, the fixation with Micro$oft has got to stop, and this desire have all the same tools as them has to end.

    Stop thinking of non-OSS software as "the enemy" and you'll see something new. The majority of the world does not care about "the community". The majority of the world does not have the same ideals. Reality is not black-or-white, nor even grayscale. Reality is multi-colored. Anyone can play. Anyone can enter. The community isn't building non-OSS projects, the non-community is.

    If you want to promote OSS, promote it on its merits above non-OSS. Show them how OSS ensures security through massive world-wide (free) support. Show them how OSS is virtually immune to, say, a virus or a trojan thru thousands of eyes scrutinzing the code. Show them how the OSS process produces superior software thru massive parallelism of coders. Show them how a virus enclosed in one piece of non-OSS code can infect an entire system of virtually bug-free open source, mostly free, software. Convince them that non-OSS, binary only, packages are bad in the long run. All that's fine and dandy.

    But don't say that a worthy project like an anti-virus software is a bad thing simply because it's not needed at this precise moment.

    ---
  • by mrgoat ( 143500 ) <mdafds&yahoo,com> on Thursday January 27, 2000 @11:09AM (#1330519) Homepage
    At my previous company, a large-scale NSP, Unicenter and other CA products were brought in by upper management. The product had multiple bugs, and event the agents could poll properly on CPU load without maxing out the cpu. All of their interfaces, which were supposed to be configurable and intuitive were anything but that - no support for importing data, and obscure and deeply nested access via the GUI (checking a simple outage involved going through no less than 5 clickthrus, plus entering plenty of text). Demand on the management stations was VERY high, and the software did not share well with other processes - though orignally designed for NT, their servers ran Unix (as an option) but their management stations wanted win95. I know that this model may have been changed somewhat with the new features, but think of where they were at just 2 years ago...

    Their support consisted of nothing at first, but then was scaled to 4 programmers living in our eng area. This was not because they wanted to do this- they had wanted to charge us ungodly amounts of cash for this privelige. The only reason we got them at all was because it would have violated a prior arrangement they made with us. The programmers, however, were uncooperative and generally did not want to work on anything but a very narrow set of parameters on the server side only. Getting anything done with them was about impossible, but we finally got them to compile a Unix client, which we could eventually compile under linux- neither were stable.

    Bottom line is this- they did not have product or plan for product under Linux 2 years ago. Even under other platforms, they did not meet the "enterprise" standard of support (everything works, is fully interoperable, 99.9% of the time w/ comprable uptime). Considering how bad their previous "flagship enterprise" products were before, I can't begin to imagine all the hassles of dealing with their product on *nix, plus the added hassles of having to put up with their exhorbitant and lousy support (and VERY obtuse documentation). Maybe if you have only one person assigned for support it *might* work out, but it didn't work well in a multi-staff multi-hat environment.

    They are excellent business people. They can sell to management like nobody else- strategic partnerships to increase their stocks has apparently been what they are best at. And they ALWAYS sell with binding, multi-year contracts that tie your hands while leaving them free to do as little as they wish...so I have to wonder if, beyond marketing hype, this is something I would really want associated with a quality product like Redhat, which is THE LINUX in the minds of most business-people and consumers.
  • *grumbles* why oh why am I always forced to glue crap together on NT with obscure scripts that take a week to stinking figure out?! Then someone says theres a product that does it *sighs* Thanks for the reply ;-)
  • You might want to add mkisofs to that list.
  • Now, we'll have crappy, bugful software for Linux...
    What a sad day!!!!
    --
    " It's a ligne Maginot [maginot.org]-in-the-sky "
  • Can't remember what the name of the product was, but CA had some marketoid-type ad in a computer magazene for some product that asked something to the effect of "Imagine if you could fly around the office to fix computer problems". What's wrong with telnet, or some windows equiv? What if the ethernet is unplugged? This looked like a lot of fluff and no substance.

    The product was CA-Unicenter: TNG. It has a pretty slick three-dimensional virtual reality interface. You can "fly" around the world with your mouse and click down into a particular building/subnet/host/component/yaddayaddayadda. Neat demoware.

    I still haven't heard of anyone actually using this instead of the console alerts though. "NIC FAILED ON WORKSTATION xyzzy SUBNET baz AT FACILITY foo" is a lot more useful, but it doesn't look as cool on a video.

  • You make some good points. I'll freely admit that personally, I much prefer open-source software to closed-source software. However, I'm not a programmer. I'm working to change that, but as it stands right now, I'm not.

    The beauty of this, however, is that I can gain some benefits from our "model", too.

    Keep in mind who this software is aimed at. It is not aimed at Joe Clue; it is aimed at anti-clueful managers to buy for their IT guys. There's some interesting-looking stuff there, but I was referring to simply the AV (InnoculateIT) package. While this provides some marginal (yet somewhat useful) functionality for Linux machines, the main application I see for it is virus scanning for alien platforms. It's my feeling that this can do nothing but help the acceptance of Linux in the corporate world.

    YMMV, no guarantees are provided, void where prohibited, offer restricted in certain areas...

  • by Anonymous Coward
    IBM's is ADSM...and Net Backup from Veritas
  • Please read the full press release.
    The stuff will NOT be included in normal Red Hat Linux, but in the Enterprise edition (meaning the version that's recommended for using Oracle and SAP).
    The normal version of Red Hat Linux is 99.9% opensource (Netscape being the only closedsource package), and will stay that way.
  • Wrong. This is bad for Linux.

    As you will see from the almost universal dislike of CA in the surrounding discussions this company is not well regarded.

    As a linux admin I am get to choosing the best solution. I don't have this choice when I have to look after Netware or NT because the solution was all worked out on someones spreadsheet on the basis of comparing pricelists and reading glossy brochures not on an informed understanding of technical issues.

    The standard test applies here. What's in it for us? CA get access to the Linux buzzword that makes shares soar. What do we get? Why should we drop our pants and bend over for every company that ports to Linux? Lets leave the worst of the old software companies in the last millenium where they belong and choose carefully which ones we partner with.

  • ArcServe DOES have a CLI - a program called
    ArcBatch. For a Netware environment it comes in
    two flavours - an .EXE file you can run from
    a workstation or an .NLM you can run on the
    server. You can either specify a pre-configured
    job to run at a particular time or load all the
    settings from an ASCII file.

    So far so good. But when I was testing a site for
    Y2K problems last year ArcBatch would not handle
    any dates after 31 December 1999 - it would submit
    the jobs with seeming random dates (e.g. 3 March
    1923) and times. I contacted CA tech support and
    received a snotty fax back saying that my testing
    methodology (setting server clock to January 4 2000 and seeing what happened) was faulty, that
    ArcServe got its date and time information "from
    the queue" so a natural date roll-over would not
    exhibit these problems, that ArcServe WAS Y2K
    compliant and finished with the advice to check
    out their Y2K web page.

    So guess what happened January 4 this year? Yep,
    same problem. Checked the CA web site for patches
    and upgrades and found a fix for ArcBatch dated
    December 9!! Weeks after I had been given the
    brush-off!! Bastards!!

    So I can't recommend these bozos to anyone looking
    for a backup solution.

    Toby
  • I have to agree with RMS, on this one, though:

    I'd rather have mediocre FREE software (as in Free Speech) than the "best" closed software.
  • I heard that Backup-Exec is better?

    I have some experience with Backup-Exec, and I'd say that its much better. The UI can be a bit akward, but nothing like the byzantine crap on Arcserve.

    I worked for a VAR for a spell, and we installed literally hundreds of Backup Execs, and besides the fact it was too hard for the customers to figure out (meaning each restore was a service call), I rarely was disapointed by its reliability -- minus a few odd driver mismatches that their support figured out.

    I wonder if we'll ever see it on Linux.

  • Yes, it's called Amanda, and yes, it's covered by the GPL. It's homepage is at www.amanda.org. It has a few shortcomings, most notably, no filesystem can be bigger than a tape. But it also has a lot of features. Don't get discouraged by the release date - there have been several patches made, and there is a beta (almost done!) release, as well as an alpha release for further down the line.
  • Erhm, I believe that it is a virus checker which runs on linux, but which checks viruii for other operating systems.
  • I have to agree that the quality of most CA products is quite poor. We're trying to implement CA Unicenter here. Basically it's an enterprise "network management solution." It uses SNMP and special agent software that runs on all the machines in your enterprise that are to be monitored. Unfortunately, the agents for Solaris, DG/UX, Ingres, and Novell did not work correctly out of the box. We have been working with support for months trying to get things working. We've been sent patches that have fixed some of the problems. One of the patches completely destroyed the Solaris box that we were testing on. :( You'd think that since they are up to version 2.2 the product should be pretty stable.
  • Put me down for Retrospect from Dantz [dantz.com]. originally a Mac-only solution, they've got WIndows servers now. It's impressively fast on searching for files to restore, and is a dream to administer. To quote their marketing slogan, it's not backup software it's restore software. And they pull it off.

    I wouldn't expect Linux versions anytime soon, but if you've got PC/Mac clients and a server that'll run the software, then go for it.

  • well, i ranted as well. but i don't think it's as bad as all that. first - try and think of a shrink-wrapped product that /.'ers DON'T complain about, me included. depending on how they license this, it may actually be the first step in improving the product. maybe by releasing this product into a very vocal and involved community, and by engaging that community, they'll start getting it right? maybe? i may be totally full of crap - ok, so i am almost definitely totally full of crap, i am still very interested to see if this works out that way....
  • I will have to agree with this also... I have had to use ArcServe on several Netware 5 servers, and the software wasn't much good on that platform either. Login problems occured often, incomplete backups for no apparent reason, and sometimes it would just outright freeze the machines every time it was loaded...
  • Actually nmap will be part of the next version of redhat from homepage of nmap: -- Migrated to RPM .spec file sent in by Tim Powers . That is the file they will be using to package Nmap with the power tools CD in the next Redhat release. The most important changes are that Nmap (only the RPM version) now installs in /usr/* instead of /usr/local/* and the frontend is now dynamically linked with GTK and comes in a separate rpm. it wouldent be very smart of redhat to delete their own software
  • #include "humor.h"
    #include "grain-of-salt.h"
    If this is the "real" reason why "This is a good thing!" as you stated above, then it's really sad for Linux.
    I agree, but it's not. This posting was my feeble attempt at humor.
    If this is the "real" reason why "This is a good thing!" as you stated above, then it's really sad for Linux.
    It's not. The point I was trying to make in my first post (/me ducks!) was that this will more-than-likely open doors for the broader acceptance of Linux in the corporate/enterprise/whatever-you-want-to-call-it environment, for the reasons stated in my other top-level post. And from reading the overall negative tone about this company's software in the other posts, companies with superior products ought to start saying, "Our software is better than theirs. Let's port ours!" Maybe I'm too idealistic.
    In the past when people would say "but there's no virus protection software for Linux," we would say "but you don't *need* it with Linux, virii are non-existent because of the design of the system."

    Now when people say "but there's no virus protection software for Linux," we can say "yes there is." Sort of loses something, doesn't it?

    Try marketing-speak! "But there's no virus protection software for Linux..."

    "Linux doesn't need AV software, but there's a package available if you need to scan for Windows viruses on your network.

    :)

  • by Anonymous Coward
    I also had the same problem (sucking up 99% of CPU) it was their portmapper. If conflicted with everything else. They also suggested turning off the process. Oops, Arcserve no longer works....(it was the messenger service...which the backup engine needs...which makes the damn thing work.)

    I also had licensing problems. You had to register online...the box was on a closed system. What garbage. I had to call...three hours later and MANY call transfers, I had a key. This is the worst product ever. Installation is a pain. Upgrades are nightmare.

    The interface is the most unruly thing I have ever seen to. Everything is slow and unmanagable. We already have better tools - that are free.
  • by Syberghost ( 10557 ) <syberghost@@@syberghost...com> on Thursday January 27, 2000 @12:10PM (#1330553)
    It is precisely because of the fact that there is no virus-scanning software for Linux (for DOS/Win16/Win32 viruses) that many otherwise clueful PHBs will not adopt it.

    Except that's *NOT* a fact:

    Sophos Anti-virus [sophos.com]

    Datafellow's F-Secure for Linux [datafellows.com]

    And that's just the two *I* know of.

  • Of course you are wrong about there being no virus scanners for Linux. I happen to have a trial copy of McAfee AV for Linux installed right now (also available for just about every other Unix). A couple of other AV vendors make Unix versions of their products, that already or can be easily ported to Linux. Unfortunately many people who run Linux (Samba) fileservers seem not to realize this. McAfee doesn't really advertise their Unix versions and other companies do the same. There are even some native Unix (not ports of DOS/Win utils) AV tools, but these are pretty rare (and usually only scan for DOS/Win and Mac viruses). You are absolutely right about the damage that could be done within one user account, on single user machines. The only thing that prevents this is the fact that most mailreaders don't run scripts in mail and most users don't have '.' or '~' in their path. That doesn't help if you are using a graphical filemanager, it is very easy to run an executable in your home directory from there.
  • I'm only using it to back up 2 servers right now, but others will soon be added. It's very nice for a few reasons:

    1. It uses your own systems dump program, or gnutar and gzip, instead of proprietary stuff.
    2. It uses a "holding disk", so that network bandwidth isn't the bottleneck, tape speed is.
    3. It has indexing features, so that it won't overwrite the wrong tape, and knows what files are on which tape
    4. Nice CLI interface and hand-edited text configuration files.

    If you need to back up multiple machines to one tape drive, it's great!
  • D00D THEY D0NT HAVE L1NUX SHR1NK WRAP ITD CH0KE THU PENGU1N!!! AND THATS THU STRA1T P00P 0N THAT!!!1! N0 0NE L1STUNS T0 U D00D U SUCK UR WEBS1TE DOESNT W0RK U SHULD RUN 1T 0N V1C-20S LA1K ME THEY ALWUYS WERK!!! UNLEZ U R F00L 0V CRAAP!!!
  • Well, I can't say that my experiences have been as bad as Malor's, but I can certainly say that Arcserve bites. I'd rather write my own DLT driver than have to deal with it regularly.

    I can't believe that a program with such a twisted, unnavigable UI could be become the industry standard. ArcserveIT is hunk of crap. Stay away...
  • by little alfalfa ( 21334 ) <cohen.joel@nospAm.gmail.com> on Thursday January 27, 2000 @08:52AM (#1330559)
    This should be small potatoes compared to the recent press release from Veritas Software [veritas.com]. For backups at least, Veritas Netbackup is a far superior product (imho).
  • I would say we do. Unless you have no Windows clients on your network then you want some sort of server side virus scanning. You can never rely 100% of virus scanning to be done by the client as the user can mess with this, etc. There are a number of other reasons that has to do with performance. So for Linux viruses we don't need it but to prevent the spread of Microsoft viruses then yes we do.
  • by locutus074 ( 137331 ) on Thursday January 27, 2000 @08:55AM (#1330561)
    I know that many of you are thinking, "WTF?!!? AV software for Linux?"

    Let me tell you *WHY* it's a Good Thing...

    Many shops are forced to keep an NT server around to provide virus-scanning services for the Windows desktops in the company. Because "Linux doesn't have viruses", the Linux boxen tend to act as a Typhoid Mary during a Windows virus infection.

    It is precisely because of the fact that there is no virus-scanning software for Linux (for DOS/Win16/Win32 viruses) that many otherwise clueful PHBs will not adopt it. Software to scan for alien viruses on email attachments, etc, can only broaden the appeal of Linux.

    It's also not a bad thing if they provide scanners for native viruses.

    "What?!!?" you say. "Sure there is concept, but for all practical purposes, there are no Linux viruses. Besides, permissions protect us!"

    True, my friend. Permissions protect the system from getting hosed. A virus can only affect your own files, or files that you have write permission to. Consider, though: the system, aside from configuration (which, I realize, is not insignificant), is on the original install media. What do you have under your account?

    That's right. Your data, which is far more valuable.

    It's true, any non-half-assed shop keeps backups... but let's face it, it's a real pain in the ass to restore. And managers hate to be inconvenienced. :)

    Reserve some judgment on this, and try to be somewhat open-minded whilst reaching your own conclusions.

  • When I submitted this article yesterday, I gave a link to this RealAudio interview [yahoo.com] with Matthew Szulik, the President of RedHat. He talks about this partnership and general RedHat buisness goings-on. The interview requires G2 or greater; I haven't tried it on Linux, so YMMV.
  • Actually, I didn't use the word enterprise in that post at all. But I will in this one. I help out on the Amanda users' mailing list, and I can safely say that Amanda is being used to backup terabytes of data on hundreds of machines. That sound like enterprise to you?

    I didn't say that ALL the filesystems have to fit on a single tape, I said that EACH filesystem much be able to fit on a single tape. Amanda shuffles the level 0 dumps around so that they are dynamically spread out from each other. It does a very good job at it too.

    Also, in an enterprise your tapes are going to be at least 35GB DLT tapes; mabye larger. That's 70GB of data compressed. Not very many filesystems out there that are that big; and if you have one, you can split it into chunks with tar.

    The rationale for having Amanda not split the filesystems apart is that you can recover everything without Amanda. This comes in very handy when the backup server's HD crashes the same day as the print server, and you are trying to recover the files with 20 people standing over you. Everything on tape can be restored with dd, and either tar or restore (depending which you used to backup).

    I resent that you automatically assume that I don't know what enterprise means. I know that enterprise = thousands of employees. And the summer job was actually after high school; I'm presently in college. That job was at a comporable ISP to your own employer, Colt Internet. And Amanda worked fine for them.

    Finally, I think your use of the word FUD is wrong. What I said was true, and not negative about the competition at all. Since FUD = Fear, Uncertainty, and Doubt, I really don't see how saying something good about Amanda could be FUD by any strech of the imagination.
  • NAI/McAfee Netshield comes closest of any I have seen.. It performs a full scan on the first read and a cursory examination on every subsequent read (it can't keep track of what 100% of what NT writes, so it just takes a peek). Every write is scanned. It's a pretty good product, but NT 4.0/Alpha support is going to be short lived, so if you run any Alpha's, you might look elsewhere.
  • Unicenter? Implementing for months?

    Cut your losses, cutover to HP Openview or any number of expensive SNMP managers. BTW, Unicenter and Solaris don't mix. They have allways had bigtime problems with Solaris, and Novel 4.x and up have been about the same. Don't look to TNG either, same poor results.

    Good luck, your going to need it.

    Never knock on Death's door:

  • They should, yes. But some scan every file, every time, regardless if it is prudent or efficient to do so. CA's package does it that way. Others scan only when needed, or only when infection is probable. Think of the overhead in scanning every file every access. By the time the file reaches the user and is opened/executed, it has been scanned at least three times more than needed. On a well-loaded server this can be death.
  • That being said, I openly wonder how they will be doing the cataloguing on Arcserve for Linux. On the NT Server version, you had a choice of either using their own proprietary (buggy) database, or SQL Server 6.x.

    Since they already have a port of their Ingres II database for Linux, one would suspect they might use that. I don't know if that is the proprietary database on NT you mention or not (although I believe that Ingres is available for NT). It is hard to say what CA will really support.

  • by 348 ( 124012 ) on Thursday January 27, 2000 @09:04AM (#1330593) Homepage
    Overall this is really good. The exposure, positive press etc. for Linux as a mainstream business platform is great. CA on the other hand has had some problems in the credibility department, specifically on how their products integrate and the press release stated:

    delivering a seamless out-of-the-box management solution tightly packaged for the midmarket customer

    This, I know is rah rah marketing talk, but I work with CA products every day and I have never seen a seamless out-of-the-box solution come from them yet. I'm sort of surprised that HP and Harris or even BMC got in on this instread of CA.

    On a more positive note, A recent MERIT survey revealed that 48 percent of enterprise customers view Linux as an important component to their enterprise IT strategy for 2000..

    I hadn't heard of this survey yet, this is good news.

    Never knock on Death's door:

  • by technos ( 73414 ) on Thursday January 27, 2000 @09:08AM (#1330595) Homepage Journal
    Whoa! Every Linux fileserver that has Windows clients needs to be scanned! Just because the server can't get knocked-up doesn't mean it won't keep handing out copies of 'Win-CIM' or 'Spiro-2' to the clients from a shared executable. This just means we can scan locally now instead of keeping around a low-power NT box to do it.

    I just hope someone else comes out with a better product than CA's, and fast. I have never touched a bit of CA-*IT ware I could tolerate..
  • While the potential for viruses to do damage is diminished when not run as root, there are still local root exploits that potential viruses could use.

    In addition, a trojan need not necessarily be a virus installed by root. For example, a system like the script kidd3z Tribal Flood network could install as a regular user and use a non privledged port. Of course it would not be able to conceal itself from "ps" or "netstat" or hide in some daemon. But there are a lot of novice users out there with RedHat 6.0 on their cable modem doing ip masq. They may not notice for a long time, and they are especially the targets that a trojan might want.

  • by sys$manager ( 25156 ) on Thursday January 27, 2000 @09:08AM (#1330597)
    In my experiences using Arcserve, Inoculan, and Remotely Possible (now ArcserveIT, InoculateIT and ControlIT) CA had the worst technical support I have ever seen. We had many problems with Arcserve (a buggy product) and tech support for us (supposedly with a "Platinum" type service contract) would take days to get a callback. It should have been four hours. Sometimes the callbacks never came. The other issue was with sales. We had unlimited licenses for a lot of things, and bought an upgrade license for Arcserve and they still hadn't delivered the product after four months. CA, in my opinion, has the worst customer service in the industry, and I know a lot of Windows administrators that agree.
  • What do you have under your account? That's right. Your data, which is far more valuable.

    Uhhm, have you ever heard of backup, my friend? Every company that has any clue makes a tape backup of user's data every night. So the fact that a "virus" can destroy you data has exactly zero effect when you can easily restore it from a tape.

    And it's not just about viruses. Backup is the ultimate answer to accidental deletion, unwanted modifications and (gasp!) hardware failure. And if you don't make back up -- well, then you deserve to have your data destroyed. Perhaps after this happens once you'll learn -- but you never know.

    ___

  • I didn't get that impression. I read it as

    a) yes Linux=Red Hat
    b)Linux=mainstream

    You seemed to have focused on just the virus part of the press release, but this is only one area of the larger suite that CA is pushing. With CA partnering with Red Hat, this helps provide an "Industrial Strength" flavor that business wants before we blindly port our enterprise to the flavor of the month. I would have had other choiced ahead of CA, because I think their products are clunky, but the exposure as mainstream I think is a good thing.

    Never knock on Death's door:

  • by ocie ( 6659 ) on Thursday January 27, 2000 @09:18AM (#1330614) Homepage

    Can't remember what the name of the product was, but CA had some marketoid-type ad in a computer magazene for some product that asked something to the effect of "Imagine if you could fly around the office to fix computer problems". What's wrong with telnet, or some windows equiv? What if the ethernet is unplugged? This looked like a lot of fluff and no substance.

    Now Arcserve, when I used it maybe 3-4 years back was horrible. I had to recover 20 some odd files that were spread across several backup tapes. The UI made you click on each cute little backup tape icon and after 45 minutes (no I'm not exagerating), a list of files would come up, and if I wanted one, I had to click on it, then tell the program I wanted to restore from tape, insert that tape, wait for it to finish, then do it all over again. Why no command line? Why no ability to give it a list of files and have it tell me which tapes to put in? Given CLI primitives to list files on a tape and restore, I could have written the whole thing in PERL in an hour.

    I find this to be a huge problem, especially with admin tools. If something is sufficiently messed up, you might need to use a command line. If the developer invests all its time in the GUI, then the command line version will be poor, or non exisitant. That's what I like about Linux. Many of the GUIs are just fancy ways of getting at underlying CLI tools. This gives the user True flexibility.

"All the people are so happy now, their heads are caving in. I'm glad they are a snowman with protective rubber skin" -- They Might Be Giants

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