An anonymous reader writes from a report via Gizmag: MIT's new Swarm chip could help unleash the power of parallel processing for up to 75-fold speedups, while requiring programmers to write a fraction of the code that is usually necessary for programs to take full advantage of their hardware. Swarm is a 64-core chip developed by Prof. Daniel Sanchez and his team that includes specialized circuitry for both executing and prioritizing tasks in a simple and efficient manner. Neowin reports: "For example, when using multiple cores to process a task, one core might need to access a piece of data that's being used by another core. Developers usually need to write code to avoid these types of conflict, and direct how each part of the task should be processed and split up between the processor's cores. This almost never gets done with normal consumer software, hence the reason why Crysis isn't running better on your new 10-core Intel. Meanwhile, when such optimization does get done, mainly for industrial, scientific and research computers, it takes a lot of effort on the developer's side and efficiency gains may sometimes still be minimal." Swarm is able to take care of all of this, mostly through its hardware architecture and customizable profiles that can be written by developers in a fraction of the time needed for regular multi-core silicon. The 64-core version of Swarm came out on top after MIT researchers tested it out against some highly-optimized parallel processing algorithms, offering three to 18 times faster processing. The most impressive result was when Swarm achieved results 75 times better than the regular chips, because that particular algorithm had failed to be parallelized on classic multi-core processors. There's no indication as to when this technology will be available for consumer devices.

HughPickens.com writes: Getting caught in a tech support loop -- waiting on hold, interacting with automated systems, talking to people reading from unhelpful scripts and then finding yourself on hold yet again -- is a peculiar kind of aggravation that mental health experts say can provoke rage in even the most mild-mannered person. Now Kate Murphy writes at the NYT that just as you suspected, companies are aware of the torture they are putting you through as 92 percent of customer service managers say their agents could be more effective and 74 percent say their company procedures prevented agents from providing satisfactory experiences. "Don't think companies haven't studied how far they can take things in providing the minimal level of service," says Justin Robbins, who was once a tech support agent himself and now oversees research and editorial at ICMI. "Some organizations have even monetized it by intentionally engineering it so you have to wait an hour at least to speak to someone in support, and while you are on hold, you're hearing messages like, 'If you'd like premium support, call this number and for a fee, we will get to you immediately.'" Mental health experts say there are ways to get better tech support or maybe just make it more bearable. First, do whatever it takes to control your temper. Take a deep breath. Count to 10. Losing your stack at a consumer support agent is not going to get your problem resolved any faster and being negative in your dealings with others can quickly paint you as a complainer no one wants to work with. Don't bother demanding to speak to a supervisor, either. You're just going to get transferred to another agent who has been alerted ahead of time that you have come unhinged. To get better service by phone, dial the prompt designated for "sales" or "to place an order," which almost always gets you an onshore agent, while tech support is usually offshore with the associated language difficulties. Finally customer support experts recommended using social media, like tweeting or sending a Facebook message, to contact a company instead of calling. You are likely to get a quicker response, not only because fewer people try that channel but also because your use of social media shows that you know how to vent your frustration to a wider audience if your needs are not met.

An anonymous reader quotes a report from GulfNews: A new analysis from Bankrate.com found that a median-income household in the U.S. could not afford the average price of a new vehicle in any of the 50 largest cities in the country, though cars are more affordable in some cities than others. The average price of a new car or light truck in 2016 is about $34,000, according to Kelley Blue Book. That's in part because new cars are loaded with helpful but expensive safety features like collision-avoidance systems. Bankrate calculated an "affordable" purchase price for major cities, using median incomes from U.S. census data, and factoring in costs for sales taxes and insurance. In San Jose, California -- the heart of Silicon Valley -- the median income is about $84,000, and an "affordable" new car purchase price is about $33,000 -- close to, but still below, the average new car price. In lower-income cities, however, affordable purchase prices for a typical family are far below the average cost of a new car. In Hartford, Connecticut, where the median income is about $29,000, an affordable purchase price is about $8,000 -- about a quarter of the average new-car price. Experian Automotive said the number of new cars bought with financing rose to more than 86 percent (Source: may be paywalled) in the first quarter of this year. The average loan amount topped $30,000, with the average term for a new-car loan in the 68-month range -- some stretch as long as seven years.

Slashdot reader sandbagger writes: A digital archive and research tool developed by the Australian National Archives may be the victim of upcoming budget cuts. Used by an estimated 70,000 users per day, the system may be eliminated thanks to a $20 Million (AUD) budget cut to the agency's budget. Since its 2009 launch, Trove has grown to house four million digitised items, including books, images, music, historic newspapers and maps. Critics of the cuts say that such systems should be considered national infrastructure because there's literally no replacement service.

Starship Technologies has begun testing their on-demand delivery robots in cities around the world -- including Washington, D.C. -- to manage the "last mile" for small deliveries. Slashdot reader Okian Warrior quotes the Starship Technologies site: Capable of carrying the equivalent of two grocery bags, the robots can complete local deliveries within 5-30 minutes from a local hub or retail outlet, for 10-15 times less than the cost of current last-mile delivery alternatives. Customers can choose from a selection of short, precise delivery slots -- meaning goods arrive at a time that suits them. During delivery, shoppers can track the robot's location in real time through a mobile app, and on arrival only the app holder is able to unlock the cargo.
Created by two Skype co-founders, the company uses ground-based delivery drones equipped with nine cameras, two-way audio capability, and GPS, according to ABC News, which has video of the robots in action. "When confronted with any kind of issue or trouble, a human at Starship can take over. The remote operator can have a two-way conversation with those around the robot... They hope to make the robots available for 24/7 delivery and for only a $1 fee." What could go wrong?

An anonymous reader writes: The driver killed in a Tesla car accident "celebrated the Autopilot feature that made it possible for him to cruise the highways, making YouTube videos of himself driving hands-free," reports the New York Times, adding that one of his videos of a near-miss went viral just 11 weeks before his death -- after it was shared on Twitter by Elon Musk. But USA Today reports that Tesla drivers have also filmed themselves playing Jenga and Checkers or sleeping while using the autopilot feature. "Even though Tesla tells drivers to 'keep your hands on the wheel at all times and stay alert,' the temptation to test a no-hands drive is just too much."

In April, a Volvo driver had criticized Tesla for releasing a dangerous "wannabe" Autopilot system. But when Tesla introduced the self-driving feature in October, Elon Musk argued that "Long term, it'll be way better than a person. It never gets tired, never has something to drink, never argues with someone in the car." He had also said that within three years Tesla cars should be able to drive a sleeping driver in to work -- but that that functionality is not currently supported.

Slashdot reader Bob768 writes: Over the last 20 months, with the rise of virtual reality technology, the number of Google searches for the phrase 'VR Porn' have soared nearly 10,000%. The leading country for these searches is Norway.
Last November searches for the term experienced the "spike of all spikes", according to a post on the VR Talk forum, which also identifies the top cities (two in Australia) for the searches -- Helsinki, Melbourne, Sydney, Brisbane, Singapore, Tel Aviv, and Seoul.

An anonymous reader writes: Canadian man William Liddiard invented a wheel that allows vehicles to move sideways. "True all-way drive for anything with wheels," Liddiard says in an online writeup for his successful prototype of "omni-directional" wheels. They consist of a specialized roller-equipped rim that can move horizontally and a tire that is rounded like a donut. "This is a world first bolt-on application for anything with wheels," wrote Liddiard. "Now you can drive in all directions, and turn on the spot, when needed." His demo video titled "you've never seen a car do this...," has received more than 1.1 million views since it was uploaded on May 10th. The wheels are a "proof of concept" prototype right now, but Liddiard says the design would allow them to be made as durable and safe as standard automotive wheels. Omni-directional wheels are nothing new, though they are typically only used in wheelchairs, robotics and other small-scale applications. Honda Motor Co. debuted an omni-directional wheel at the 2009 Tokyo Motor Show, but it wasn't for a full-sized car -- it was for a Segway-style mobility device. "My wheel can hold ten times more than the other [wheels], while maintaining speed," Liddiard told Postmedia in an interview earlier this year. He's currently trying to sell his invention to a major tire or automotive company.

An anonymous reader quotes a report from Fortune: Amazon added a new skill for its voice assistant Alexa on Friday, and it could help the e-commerce giant add even more revenue to its already billions in yearly sales from selling everything from toilet paper to toothpaste. With today's update, now you can tell Alexa you want to buy any one of its tens of millions of items that are sold on Amazon. The one caveat is that the item must be a Prime product, meaning it is fulfilled by Amazon and can be shipped to shopper's doorsteps within two days or less. So if your daughter or son wants a Elsa doll from Disney's Frozen movie, you simply ask, "Alexa, please order the Elsa doll from Frozen," and Alexa will suggest a toy that fits that description. You then say "yes" to continue the transaction, and Alexa will take care of charging your credit card, and shipping the product to your home. Quartz posted a story in early June in which it documents several concerns from parents that Amazon Echo is conditioning the kids of this generation to be rude.

An anonymous reader quotes a report from Reuters: A digital video disc player was found in the Tesla car that was on autopilot when its driver was killed in a collision with a truck in May, Florida Highway Patrol officials said on Friday. "There was a portable DVD player in the vehicle," said Sergeant Kim Montes of the FHP in a telephone interview. She said there was no camera found, mounted on the dash or of any kind, in the wreckage. A lawyer for a truck driver involved in the accident with the Tesla told Reuters his investigators had spoken to a witness who said the DVD player was playing a "Harry Potter" video after the accident, but the lawyer was unable to verify that beyond the witness account. Lawyers for the family of the victim, 40-year-old Joshua Brown, released a statement Friday saying the family is cooperating with the investigations "and hopes that information learned from this tragedy will trigger further innovation which enhances the safety of everyone on the roadways." Lawyers for the family of the victim, 40-year-old Joshua Brown, released a statement Friday saying the family is cooperating with the investigations "and hopes that information learned from this tragedy will trigger further innovation which enhances the safety of everyone on the roadways." Tesla said in a statement Friday, "Autopilot is by far the most advanced driver assistance system on the road, but it does not turn a Tesla into an autonomous vehicle and does not allow the driver to abdicate responsibility."

An anonymous reader writes: Three months after Facebook announced a platform for building bots that operate inside its Messenger app, Messenger chief David Marcus said in a blog post that more than 11,000 bots have been created. He also said 23,000 more developers have signed up to use tools provided by Wit.ai, a Facebook acquisition that automates conversational interactions between users and businesses. Facebook has yet to announce any numbers regarding how many users actually use the bots, but developers appear to be actively engaged. Facebook has said that bots will rapidly improve as more developers create them. Marcus did announce several new features for the platform. Bots can now respond with GIFs, audio, video, and other files "to help a brand's personality come across," Marcus said. They can now link Messenger profiles to customer accounts, such as a bank or online merchant. They're also getting some new UI elements: "quick replies" that suggest interactions for the user to help them set their expectations, and a "persistent menu" option for bots that displays available commands at all times so users don't have to remember them. A star system is now in place for users to rate bots and provide feedback directly to developers.
Slashdot also has a Facebook Messenger bot. You can chat with it by messaging the Slashdot Facebook page.

An anonymous reader writes: Google first implemented Full Disk Encryption in Android by default with Android 5.0 Lollipop in an effort to prevent criminals or government agencies from gaining unauthorized access to one's data. What it does is it encodes all the data on a user's Android device before it's ever written to disk using a user's authentication code. Once it is encrypted, it can only be decrypted if the user enters his/her password. However, security researcher Gal Beniamini has discovered issues with the full disk encryption. He published a step-by-step guide on how one can break down the encryption protections on Android devices powered by Qualcomm Snapdragon processors. The source of the exploit is posted on GitHub. Android's disk encryption on devices with Qualcomm chips is based only on your password. However, Android uses your password to create a 2048-bit RSA key (KeyMaster) derived from it instead. Qualcomm specifically runs in the Snapdragon TrustZone to protect critical functions like encryption and biometric scanning, but Beniamini discovered that it's possible to exploit a security flaw and retrieve the keys from TrustZone. Qualcomm runs a small kernel in TrustZone to offer a Trusted Execution Environment known as Qualcomm Secure Execution Environment (QSEE), which allows small apps to run inside of QSEE away from the main Android OS. Beniamini has detailed a way for attackers to exploit an Android kernel security flaw to load their own QSEE app inside this secure environment, thereby exploiting privilege escalation flaw and hijacking of the complete QSEE space, including the keys generated for full disk encryption. The researcher also said Qualcomm or OEMs can comply with government or law enforcement agencies to break the FDE: "Since the key is available to TrustZone, Qualcomm and OEMs [Original Equipment Manufacturers] could simply create and sign a TrustZone image which extracts the KeyMaster keys and flash it to the target device," Beniamini wrote. "This would allow law enforcement to easily brute force the FDE password off the device using the leaked keys."

An anonymous reader writes: Senate staffers will no longer be issued BlackBerry devices. According to Politico, a note sent to staffers on Wednesday said the Senate had no choice after BlackBerry decided to discontinue devices running its own BlackBerry 10 software. "Once we have exhausted our current in-house stock, new device procurements will be limited, while supplies last, to warranty exchanges only," reads the Sergeant at Arms note. The 600 BlackBerry smartphones currently in the Senate's possession will be supported for the "foreseeable future." The news comes after a report that President Obama has ditched his BlackBerry handset in favor of a "hardened" version of the Samsung Galaxy S4 that is supported by the Defense Information Systems Agency. It also follows a report that the Canadian smartphone maker lost $670 million in the first quarter of its 2017 financial year. During BlackBerry's first quarter, the company sold roughly 500,000 devices at an average price of $290 each. They will apparently need to sell about three million phones at an average of $300 each to break even.

An anonymous reader writes from a report via GeekWire: According to Morgan Stanley's 2016 CIO Survey of 100 CIOs (75 CIOs based in the U.S., and 25 based in Europe), Microsoft's Azure will overtake Amazon Web Services (AWS) by 2019 to become the largest Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). The survey finds that roughly 31 percent of the CIOs will be using Azure for IaaS, compared to roughly 30 percent using AWS. Today, roughly 21 percent are using AWS and 12 percent are using Azure. According to the survey, Azure is already leading AWS in PaaS, used by about 18 percent of the respondents, versus AWS's 16 percent. Azure's lead will grow slightly by 2019, growing 9.8 percent versus 6.4 percent. Nearly 30 percent of all applications will be migrated to the public cloud by the end of 2017, up from 14 percent today, the survey said. On-premises apps will decline to 58 percent, from 71 percent today. Predictably, hardware vendors, including conventional and flash storage makers, will continue to suffer as their market is eaten by the cloud. Hardware spending growth is down this year to 3.2 percent, from 3.4 percent last year. Microsoft recently announced it will be entering the legal marijuana industry. It will partner with Los Angeles-based startup Kind on a system for tracking the legal growing and sale of marijuana, with Microsoft powering the software through its Azure cloud computing service.

New submitter alzoron writes: After the failure of New York's Fair Repair Act, independent third-party unauthorized Apple repair shops seem to be under attack. Louis Rossmann, owner of Rossman Repair Group, INC has uploaded a somewhat vague video alluding to his Youtube site, where he posts videos about repairing out of warranty repairs, possibly being shut down. Several sources (Reddit, Mac Kung Fu, 9to5Mac) have been speculating about this and whether or not Apple is behind this. Game Revolution reported on the video (Link is to cache version of the site since the report has since been removed), breaking down each section of the video. 6:52: Louis informs viewers that they can download YouTube videos. 7:41: Louis mentions that YouTube channels have a "finite lifespan," often because a large corporation has the power and money to shut them down. 8:42: Louis shares that he's happy when he's lived a difficult life so that he can be strong for the immense challenge that is ahead. 10:06: Louis shares that he is going to have to fight from his point onward. 11:22: Louis states that all his videos may soon be gone. 11:32: Louis mentions that his business may disappear. Given what Louis has mentioned, it's apparent that Louis has been threatened by Apple likely for condemning its policies to a growing subscriber base, but also for showing users how to repair its hardware without going through Apple support.

UPDATE 7/1/16: The headline has been updated to clarify that the lawsuit is unconfirmed. We'll continue to update the story as it develops.

HP says it plans to provide companies with personal computers and other devices as part of a service. Corporate customers of HP's new initiative dubbed "device-as-a-service" will be able to pay a fixed monthly fee per employee for devices, eliminating the need to pay the retail cost upfront for hardware. From a report on eWeek:The Palo Alto, Calif.-based company unveiled a DaaS (device-as-a-service) initiative, one that has already been up and running with several of its clients for the last few months. As more and more millennials come into the work force, they expect to see light, fast, small, and up-to-date tools to use, because that's what they're used to, and their tools are like a badge of honor, HPI's Vice-President and General Manager of Support Services Bill Avey said. "Older employees might want bigger screen and keyboards. The point is, work tools need to fit the work force, and as workforces become more diverse, the tools must adjust fit the needs," Avey said. Otherwise, Avey said, employees will find workarounds in so-called shadow IT (using their own laptops, smartphones, tablets and applications) to get the job done -- which is always a nightmare for enterprise security professionals.

Jon Brodkin, reporting for Ars Technica:In a time when consumers routinely replace gadgets with new models after just two or three years, some products stand out for being built to last. Witness the Linksys WRT54GL, the famous wireless router that came out in 2005 and is still for sale. At first glance, there seems to be little reason to buy the WRT54GL in the year 2016. It uses the 802.11g Wi-Fi standard, which has been surpassed by 802.11n and 802.11ac. It delivers data over the crowded 2.4GHz frequency band and is limited to speeds of 54Mbps. You can buy a new router -- for less money -- and get the benefit of modern standards, expansion into the 5GHz band, and data rates more than 20 times higher. Despite all that, people still buy the WRT54GL in large enough numbers that Linksys continues to earn millions of dollars per year selling an 11-year-old product without ever changing its specs or design.

An anonymous reader quotes a report from CNBC: The U.S. National Highway Traffic Safety Administration said on Thursday it is opening a preliminary investigation into 25,000 Tesla Motors Model S cars after a fatal crash involving a vehicle using the "Autopilot" mode. The agency said the crash came in a 2015 Model S operating with automated driving systems engaged, and "calls for an examination of the design and performance of any driving aids in use at the time of the crash." It is the first step before the agency could seek to order a recall if it believed the vehicles were unsafe. Tesla said Thursday the death was "the first known fatality in just over 130 million miles where Autopilot was activated," while a fatality happens once every 60 million miles worldwide. The electric automaker said it "informed NHTSA about the incident immediately after it occurred." The May crash occurred when a tractor trailer drove across a divided highway, where a Tesla in autopilot mode was driving. The Model S passed under the tractor trailer, and the bottom of the trailer hit the Tesla vehicle's windshield. Tesla quietly settled a lawsuit with a Model X owner who claims his car's doors would open and close unpredictably, smashing into his wife and other cars, and that the Model X's Auto-Pilot feature poses a danger in the rain.

An anonymous reader writes: The Netherlands has become the first country in the world to implement a nationwide long-range (LoRa) network for the Internet of Things, says Dutch telecoms group KPN on Thursday. "As from today the KPN LoRa network is available throughout The Netherlands," KPN said in a statement. Phys.Org reports: "The rollout of a low data rate (LoRa) mobile communications network is critical to connect objects as many may not be able to link up with home or work Wi-Fi networks to gain Internet access. The LoRa network is complementary to KPN's networks for the 2G, 3G and 4G phones. KPN has already reached deals to connect some 1.5 million objects, a number which should steadily grow now that the LoRa network is available across the country. Tests are being carried out at the Schiphol airport in Amsterdam -- one of Europe's busiest air hubs -- for baggage handling. Meanwhile in the Utrecht rail station an experiment is under way to allow LoRa to monitor rail switches."

New submitter bkr1_2k writes: Way back when, I had a PC dedicated as a media server using MythTV. That died and I didn't bother building a new one. Consumer electronics caught up and I recently bought an Apple TV (3rd Generation) to use for streaming my media library. I am, unsurprisingly, finding flaws with it. I'm looking for alternative devices that allow me to stream from my media server directly, without the need for a middleman app like iTunes for the Apple TV. I don't need a ton of streaming services (we have Netflix and Amazon Prime but don't use anything else). I primarily want to use this for streaming my own music and movie libraries over my home network, preferably with a user interface that lets me browse those in a fashion that doesn't force me to scroll through my whole library to get to the title that starts with the letter "Z" (A very poor design choice in the Apple TV). Nor do I want any voice controls since they all suck, in my experience. I would prefer an 'open' device that I can update at will with add-ons, but it's not a requirement. What are the current options out there? Roku, Apple TV, Chromecast. Anything else that might fit my needs better? Last week, we asked a similar question: "What's your preferred music streaming service?"