Yesterday, Apple released the latest version of macOS: macOS Big Sur (also known as macOS 11.0) and the rollout was anything but smooth. Many users have complained about Apple services such as iMessage, or even Apple Pay, not working for them. Personally, my 5K iMac (2013), which isn't even compatible with Big Sur, ground to a halt yesterday, as I was unable to open up Google Chrome or any of my Adobe Creative Cloud apps. Even navigating my system preferences was painfully slow.

According to developer Jeff Johnson, the reason apps were failing to launch was because a process called "trustd" failed to attempt to connect to Apple's Online Certificate Status Protocol website (oscp.apple.com). "[D]enying the connection between "trustd" and oscp.apple.com fixes the issue, as does disabling a Mac's connection to the internet," notes Apple Insider. Slashdot reader shanen shares their experience: The story is about different problems, so I'll just start with my own anecdote. The 12GB download was amazingly slow. I'm being charitable and willing to attribute that to high demand. Eventually it did finish. The installation process didn't seem to be too bad. Then I did something with the Mac and it immediately wanted another upgrade. Turned out to be a double upgrade of two slightly different versions of some tools, but another (slow) GB bites the dust. Meanwhile, it decided to do that double-upgrade again? One of those two must have succeeded, because the third attempt failed with the appropriate notice that it had succeeded.

Bottom line? Not reassuring, but it seems to be okay now. I should have made a note about what triggered the extra GB, but I don't think I did anything unusual that should have required an OS-level extension of the system. Ergo, whatever was going on, I think it belonged in the original 12 GB download... Disclaimer needed: I just had an extremely negative interaction with Apple about the battery swelling problem in the course of attempting to consider whether or not I should upgrade my old MacBook Pro. It started on the Apple website, which was amazingly unhelpful even after it dangled a trade-in offer of some kind. Then it continued with a long phone call to a very kind and friendly person who seemed to know not so much, though he eventually led me to the search that revealed "Optimized Battery Charging" as an option that my old Mac cannot use. By the way, new iPhones apparently have it, too. So right now I think Apple finally figured out how to stop the battery swelling, but I am still screwed. I regard the Mac as a sunk cost, and the second rule of sunk cost is to NOT throw good money after bad. The first rule is that no one wants to talk about their mistakes, eh?

So did your upgrade to Big Sur go better than mine? I really hope so. Why share the misery? We have plenty of that with "He whose name need not be mentioned" anymore.

Security researcher Jeffrey Paul, writes in a blog post: On modern versions of macOS, you simply can't power on your computer, launch a text editor or eBook reader, and write or read, without a log of your activity being transmitted and stored. It turns out that in the current version of the macOS, the OS sends to Apple a hash (unique identifier) of each and every program you run, when you run it. Lots of people didn't realize this, because it's silent and invisible and it fails instantly and gracefully when you're offline, but today the server got really slow and it didn't hit the fail-fast code path, and everyone's apps failed to open if they were connected to the internet. Because it does this using the internet, the server sees your IP, of course, and knows what time the request came in. An IP address allows for coarse, city-level and ISP-level geolocation, and allows for a table that has the following headings: Date, Time, Computer, ISP, City, State, Application Hash; Apple (or anyone else) can, of course, calculate these hashes for common programs: everything in the App Store, the Creative Cloud, Tor Browser, cracking or reverse engineering tools, whatever.

This means that Apple knows when you're at home. When you're at work. What apps you open there, and how often. They know when you open Premiere over at a friend's house on their Wi-Fi, and they know when you open Tor Browser in a hotel on a trip to another city. "Who cares?" I hear you asking. Well, it's not just Apple. This information doesn't stay with them: These OCSP requests are transmitted unencrypted. Everyone who can see the network can see these, including your ISP and anyone who has tapped their cables. These requests go to a third-party CDN run by another company, Akamai. Since October of 2012, Apple is a partner in the US military intelligence community's PRISM spying program, which grants the US federal police and military unfettered access to this data without a warrant, any time they ask for it. In the first half of 2019 they did this over 18,000 times, and another 17,500+ times in the second half of 2019.

This data amounts to a tremendous trove of data about your life and habits, and allows someone possessing all of it to identify your movement and activity patterns. For some people, this can even pose a physical danger to them. Now, it's been possible up until today to block this sort of stuff on your Mac using a program called Little Snitch (really, the only thing keeping me using macOS at this point). In the default configuration, it blanket allows all of this computer-to-Apple communication, but you can disable those default rules and go on to approve or deny each of these connections, and your computer will continue to work fine without snitching on you to Apple. The version of macOS that was released today, 11.0, also known as Big Sur, has new APIs that prevent Little Snitch from working the same way. The new APIs don't permit Little Snitch to inspect or block any OS level processes. Additionally, the new rules in macOS 11 even hobble VPNs so that Apple apps will simply bypass them.

The first benchmark of Apple's M1 chip shows that the multi-core performance of the new MacBook Air with 8GB RAM beats out all of the 2019 16-inch MacBook Pro models, including the 10th-generation high-end 2.4GHz Intel Core i9 model. "That high-end 16-inch MacBook Pro earned a single-core score of 1096 and a multi-core score of 6870," reports MacRumors. The MacBook Air with M1 chip and 8GB RAM features a single-core score of 1687 and a multi-core score of 7433. From the report: Though the M1 chip is outperforming the 16-inch MacBook Pro models when it comes to raw CPU benchmarks, the 16-inch MacBook Pro likely offers better performance in other areas such as the GPU as those models have high-power discrete GPUs. It's worth noting that there are likely to be some performance differences between the MacBook Pro and the "MacBook Air" even though they're using the same M1 chip because the "MacBook Air" has a fanless design and the MacBook Pro has an new Apple-designed cooling system. There's also a benchmark for the Mac mini, though, and it has about the same scores. The "Mac mini" with M1 chip that was benchmarked earned a single-core score of 1682 and a multi-core score of 7067.

There's also a benchmark for the 13-inch MacBook Pro with M1 chip and 16GB RAM that has a single-core score of 1714 and a multi-core score of 6802. Like the "MacBook Air," it has a 3.2GHz base frequency. A few other "MacBook Air" benchmarks have surfaced too with similar scores, and the full list is available on Geekbench. [...] When compared to existing devices, the M1 chip in the "MacBook Air" outperforms all iOS devices. For comparison's sake, the iPhone 12 Pro earned a single-core score of 1584 and a multi-core score of 3898, while the highest ranked iOS device on Geekbench's charts, the A14 iPad Air, earned a single-core score of 1585 and a multi-core score of 4647.

Apple on Thursday released the latest version of macOS: macOS Big Sur (also known as macOS 11.0), which is available to download now -- assuming you have a compatible Mac. From a report: Big Sur is one of the biggest updates to Apple's laptop and desktop software in years, featuring a top-to-bottom redesign of the interface, icons, and menu bar, a new control center UI borrowed from iOS, widgets (also borrowed from iOS), and a variety of other improvements (see here for the full list). It's such a big change that Apple is actually moving on from the OS X / OS 10 branding that it's been using for Macs for almost 20 years. Apple's also adding some new privacy-focused features, including better tracking information in Safari and new privacy data in the Mac App Store for any apps you download. ArsTechnica has published a comprehensive review of the new operating system. An excerpt from their conclusion: The Good
The bright, fresh visual style mostly looks pretty good.
The Control Center (and other changes to the upper-right section of the Menu Bar) are genuinely useful additions.
The Messages app finally catches up to its iOS/iPadOS counterpart, thanks to Catalyst.
The APFS version of Time Machine seems like an improvement, though we'll need to wait to see what its long-term reliability is like.
Aside from the old AFP file-sharing protocol and the Network Utility, Big Sur doesn't remove too many things or add many new security settings that will break apps. There may be some visual issues, but my experience has actually been that Apple breaks a lot fewer apps moving from Catalina to Big Sur than it did moving from Mojave to Catalina.

The Bad
A general reduction in contrast makes it harder to discern the difference between many buttons and controls at a glance.
If you want to fix any of these contrast issues in the Accessibility settings, it should be possible to increase contrast or reduce transparency in certain places without making it an all-or-nothing setting. Some of the new buttons and icons are nice. Some of them are less nice.
Big Sur on Apple Silicon Macs will give up the ability to run Windows in a virtual machine or on a separate partition, though Intel Macs can still do both things.

The Ugly
As usual, Apple is just a year or two more aggressive about dropping support for old Macs than I think they really need to be.

Gordon Mah Ung, writing at PC World: Let me just say it outloud, OK? Apple is full of it. I'm referring to Apple's claim that its fanless, Arm-based MacBook Air is "faster than 98 percent of PC laptops." Yes, you read that correctly: Apple officials literally claimed that the new MacBook Air using Apple's custom M1 chip is faster than 98 percent of all PC laptops sold this year. Typically, when a company makes such a claim, it publishes a benchmark, a performance test or actual details on what it's basing that marketing claim on. This to prevent lawyers from launching out of missile silos across the world. Apple's website restates the claim by stating: "M1 is faster than the chips in 98 percent of PC laptops sold in the past year." The site also includes a detail note that states: "Testing conducted by Apple in October 2020 using preproduction 13-inch MacBook Pro systems with Apple M1 chip and 16GB of RAM. Performance measured using select industry-standard benchmarks. PC configurations from publicly available sales data over the last 12 months. Performance tests are conducted using specific computer systems and reflect approximate performance of MacBook Pro."

So, not only does Apple not say what tests it's basing its claims on, it doesn't even say where it sources the comparable laptops. Does that mean the new fanless MacBook Air is faster than, say, Asus' stupidly fast Ryzen 4000 based, GeForce RTX 2060-based Zephyrus G14? Does it mean the MacBook Air is faster than Alienware's updated Area 51M? The answer, I'm going to guess is "no." Not at all. Is it faster than the miniLED-based MSI Creator 17? Probably not, either. And what is that "performance" claim hinged on? CPU performance? GPU performance? Performance running Windows? Is it using the same application running on both platforms? Is it experiential? Is this running Red Dead Redemption II or Call of Duty: Black Ops Cold War? Is it running CyberLink's PowerDirector? Is it running Fortnite? While I have absolutely no idea what Apple is basing its claims on, I can tell you that I am 98 percent sure that any of the above laptops listed will wreck the MacBook Air doing any of the tasks I just named.

When Apple makes its claims, my guess is they are comparing the new M1 to Intel-based processors ranging from Atom to Celeron N to Core i3 and up, all with integrated graphics. But by not defining the word "performance," all this becomes just pure marketing spin. And is it really fair to compare a $999 MacBook to one that costs $150? Because $150 PCs are included in the 98 percent of laptops sold. Maybe Apple should compare its own $150 MacBook Air against a $150 Chromebook or Windows-based laptop. Of course, that would mean Apple would have to sell a product that most people can afford. I have no doubt the M1 will be impressive, but do I think it's going to compare to 8-cores of Ryzen 4000 performance or a GeForce RTX 2060? No.

Today, Apple showed off the first Macs powered by its new M1 CPU, delivering impressive performance and excellent battery life, however they won't come without any compromises. According to Engadget, citing Paul Gerhardt's tweet, "tech spec pages for the new machines reveal that none of them are compatible with external GPUs that connect via Thunderbolt." From the report: Only some people would require add-on oomph in any case, but Apple's support for external graphics cards gave it some extra gaming cachet and informed creative professionals their needs would continue to be met. Now, they'll have to wait and see if things change for higher-end models as Apple Silicon spreads throughout the company's PC lineup.

There's also been some focus on the fact that the 13-inch MacBook Pro M1 models only include two USB-C ports onboard instead of four, but whether or not you think that's enough ports, it's consistent with the cheaper Intel models it replaces. A more striking limitation is the one we've already noted, that the MBP is limited to 16GB of RAM -- if you think you'll need 32GB then you'll have to opt for an Intel-powered model.

At the end of Apple's big event today, where it launched three new Macs powered by the company's new M1 chip, the company had a surprise guest star: actor John Hodgman reprising his role as the PC guy from Apple's "I'm a Mac, and I'm a PC" commercials that ran in the mid-2000s. The Verge reports: In the short video, Hodgman's put-upon PC reacts to the announcement of Apple's new M1-powered Macs, complaining about the improved performance and battery life that the new chip purportedly offers on the updated Macs, compared to what PCs can do. (Absent is Justin Long's Mac character, who made up the other half of the ad spots.)

The original ads -- launched in 2006, just after Apple began its last major architecture transition to Intel chips -- echoed a similar style, with Long's character extolling the virtues of the Mac while the hapless PC character would argue that the Windows side of things was just as good. It's not clear whether Apple will be resurrecting the ad campaign for the new line of M1 Macs, but it was a cute way to end the announcement as the company sets off on its next era of laptops and desktops. You can watch the clip featuring PC guy here.

Apple announced three Macs today that are powered by the company's new M1 chip. They are: MacBook Air: The first Mac that will be powered by the M1 chip is the MacBook Air. According to Apple, the new Air is 3.5x faster with up to 5x graphics performance than the previous generation thanks to the M1 processor. The new MacBook Air doesn't have a fan, so it'll be completely quiet at all times. It has up to 18 hours of total battery life when watching videos or 15 hours when browsing the web. You can get it with up to 2TB of storage and 16GB of memory, with the price still starting at $999.

Mac Mini: Additionally, Apple will release an Apple Silicon-powered Mac Mini. It's the same design Apple used for the DTK, but with the M1 processor. The new Mac Mini starts at $699, a drop in the price of $100, and supports up to a 6K display via USB-C Thunderbolt ports with USB-4 support.

MacBook Pro: Lastly, Apple is updating the 13-inch MacBook Pro with the M1 chip. Again, Apple touted performance gains in the MacBook Pro with 2.8x CPU gains and 5x GPU gains thanks to the M1 in the MacBook Pro. It keeps its cooling system but now gets 17 hours of battery life when browsing the web, or 20 hours when watching video. Apple kept the price of the MacBook Pro at $1,299 starting price.

Apple has introduced the new M1 chip that will power its new generation of Arm-based Macs. It's a 5nm processor, just like the A14 Bionic powering its latest iPhones. From a report: Apple says the new processor will focus on combining power efficiency with performance. It has an eight-core CPU, which Apple says offers the world's best performance per watt of an CPU. Apple says it delivers the same peak performance as a typical laptop CPU at a quarter of the power draw. It says this has four of the world's fastest CPUs cores, paired with four high-efficiency cores. It pairs this with up to an eight-core GPU, which Apple claims offers the world's fastest integrated graphics, and a 16-core Neural Engine. In addition, the M1 processor has a universal memory architecture, a USB 4 controller, media encode and decode engines, and a host of security features. These include hardware-verified secure boot, encryption, and run-time protections.

Casey Liss: For the last year or two, I've come to realize that the number one thing that makes it harder for me to do my job is documentation. Or, more specifically, the utter dearth of documentation that Apple provides for its platforms. As a developer, Apple provides us a series of tools -- APIs -- that allow us to make apps on iOS, iPadOS, macOS, and tvOS. In many cases, it's fairly straightforward to figure out how to use these APIs. There's only so many ways you can use a screwdriver, and similarly, in many cases there's only one obvious way to use an API. However, as users rightly demand more complicated and fancy apps, the APIs often need to get more fancy and complicated as well. Suddenly you look up and, instead of only using screwdrivers and hammers, you're using power tools and complicated saws, and everything is much more fiddly than it once was. With real tools, you'd expect to receive an owner's manual, which explains how to use the tool you've just purchased. A rough analogy exists for APIs, insofar as most platform vendors will provide documentation. This is basically the "owner's manual" for that API.

Apple's documentation has, for years, been pretty bad. Over the last couple years, it has gone from bad to awful to despicable to embarrassing. All too often, I go to research how to do something new, and use an API I'm not familiar with, only to be stymied by those three dreaded words:

No overview available.

This is Apple's way of saying "Fuck you, figure it out." No overview available is so bad that a popular Apple resource -- itself something that probably shouldn't have to exist -- used it as its namesake for a single-serving site to highlight how bad Apple's documentation is. The march of progress doesn't help, either. As my friend Adam Swinden pointed out to me on Twitter, as old APIs get deprecated, often times the new ones can't be bothered to include documentation. Check out the difference between this API and the one that replaces it. No overview available. Fuck you, figure it out.

An anonymous reader quotes a report from Ars Technica: Apple has reprimanded one of its largest manufacturers after a Financial Times investigation found that thousands of student interns had worked overtime to assemble iPhones, in breach of Chinese law. After being contacted by the FT, Apple said it had stopped giving "new business" to Pegatron, its second-largest iPhone assembler after Foxconn. However, workers there said the factory was still manufacturing new products ahead of the holidays.

Pegatron, which has headquarters in Taiwan but has operations in China, is one of Apple's largest manufacturers, producing iPhones, Macs, iPads and other components for several years. It has also faced recurring allegations about working conditions from campaign groups such as China Labor Watch. Until last month, thousands of student interns had assembled iPhones at Pegatron's Kunshan plant and illegally worked overtime and night shifts, according to former interns and workers at the plant. Chinese government regulations prevent students from interning in factories if the work is unrelated to their studies. The alleged coercive use of students during the factory's peak production periods mirrors the abuses previously found by the FT at Foxconn. Schools and local governments often collaborate to ensure labor supply for big companies in China. The latest disclosures follow the death last month of a worker in his mid-thirties after falling unconscious in a Pegatron dormitory. Apple said: "We have a rigorous review and approval process for any student worker program, which ensures the intern's work is related to their major and prohibits overtime or night shifts. Pegatron misclassified the student workers in their program and falsified paperwork to disguise violations."

Pegatron said: "During [a] recent monitoring program conducted by our customer, some student workers at Pegatron Shanghai and Kunshan campus were identified working night shifts, overtime and in positions unrelated to their majors, which were not in compliance with local rules and regulations."

Apple's search bots have been leaking Apple's internal IPs, a security researcher has discovered — and it took Apple over 9 months to fix it.

Bleeping Computer reports: "Applebot is the web crawler for Apple. Products like Siri and Spotlight Suggestions use Applebot," according to Apple's knowledgebase. Last month, Security researcher and podcast creator David Coomber found out that Applebot had been using a proxy that leaked Apple's internal IP addresses.

"Although I've seen a couple of bots that were misconfigured, I was surprised to see Apple's Podcast bot look for updates to my podcast (Deep House Mixes) using a proxy which leaked internal IPs and hostnames from the 'Via' & 'X-Forwarded-For' headers," Coomber continued in his blog post...

When asked for comment concerning these issues, Apple did not provide one to BleepingComputer.

The chip expected to be at the core of the first Apple Silicon Mac -- the "A14X" -- may have been benchmarked just days before the next Apple event. From a report: The alleged CPU benchmarks for the "A14X" show a 1.80GHz processor capable of turbo-boosting to 3.10GHz marking this the first custom Apple Silicon to ever clock above 3GHz. It is an 8-core processor with big-little arrangement. The GPU results show 8GB of RAM will be included with the processor. The single-core benchmark for the "A14X" scored 1634 vs the A12Z at 1118. The A14 scored 1,583 points for single-core tests, which is expected as single-core results shouldn't change much between the regular and "X" models. The multi-core benchmark for the "A14X" scored 7220 vs the A12Z at 4657. The A14 scored 4198 for multi-core, which means the "A14X" delivers a marked increase in performance in the sorts of environments that the GeekBench test suite focuses on. The additional RAM and graphics capabilities boost this result much higher than the standard iPhone processor. For comparison, a 16-inch MacBook Pro with the Intel Core-i9 processor scores 1096 for single and 6869 for multi-core tests. This means the alleged "A14X" outperforms the existing MacBook Pro lineup by a notable margin.

Apple has announced today that developers will be required to provide new privacy details to users in the App Store starting December 8. From a report: These privacy "nutrition labels" were first introduced at WWDC over the summer, with Apple saying the goal is to better inform consumers of the privacy practices of individual applications. In a post on the Apple Developer webpage today, Apple confirmed that the new privacy details will be required for new apps and app updates to the App Store starting on December 8.

An anonymous reader quotes a report from Mac Rumors: Earlier this week, Japanese publication Nikkan Kogyo Shimbun reported that Sony will supply Apple with OLED microdisplays for its widely rumored AR/VR glasses, as spotted by Mac Otakara. The report has since been corroborated by display industry analyst Ross Young, who said multiple sources have informed him that Apple is indeed planning to use Sony's microdisplay technology for its head-mounted accessory. According to FRAMOS, a supplier of embedded vision technologies, Sony's OLED microdisplays are small, cutting-edge displays with an ultra-fast response rate, ultra-high contrast, a wide color gamut for precise color reproduction, high luminance, low reflectance, and other benefits that would be ideal for Apple's glasses. Sony's microdisplays also have integrated drivers for a thin and light design, and power-saving modes are available for longer battery life.

Young said the glasses will use a 0.5-inch display with a 1,280x960 resolution, and these specs appear to correspond with Sony's ECX337A component. According to Sony's website, this microdisplay in particular has a max brightness of 1,000 nits, an ultra-high contrast of 100,000:1, and an ultra-fast response rate of 0.01 ms or less. The high contrast provided by Sony's microdisplays allows an additional information layer to appear seamlessly, and not as an overlay. "This information is simply added to the background for a 'real AR' experience," according to FRAMOS. According to the Nikkan Kogyo Shimbun, Apple plans to release its AR/VR glasses in 2021, but analyst Ming-Chi Kuo does not expect a release until 2022 at the earliest. Young also believes that the glasses will be introduced in the first half of 2022.

As expected, Apple has announced a third fall media event, "One More Thing," focused on the first Mac computers with ARM technology-based Apple Silicon processors. The event will take place on November 10, 2020, and will be streamed from the company's Apple Park headquarters starting at 10:00a.m. Pacific Time. From a report: "One More Thing" was originally a phrase used at media events by Apple's late CEO Steve Jobs, who used it to generate audience enthusiasm for a show-closing announcement. [...] Apple flagged the new Mac and macOS releases for a late 2020 release during its all-digital Worldwide Developers Conference in June. macOS 11, also known as Big Sur, is the first Mac operating system to support both Intel CPUs and new "Apple Silicon" processors. These chips have not yet been officially branded, but will rely upon the same ARM instruction sets and comparatively low power consumption designs that have been used in iPhones, iPads, Apple Watches, and Apple TVs for years.

Apple's "System Status" page indicates 14 current issues, some of which began nearly five hours ago.

CNET reports the services affected "include Find My, iCloud Account & Sign In, iCloud Backup, iCloud Bookmarks & Tabs, iCloud Calendar, iCloud Contacts, iCloud Drive, iCloud Keychain, iCloud Mail, iCloud Storage Upgrades, Photos and Screen Time."

Engadget writes "the timing is less than ideal, even if this is likely to be a small interruption in the grander scheme of things." The issue comes weeks after an outage that affected both iCloud and Apple's media services. It also follows mere days after the debut of Apple One, where iCloud storage (also affected by the outage) plays an important role.

Apple said on Friday that it's replacing AirPods Pro headphones that have sound problems. CNBC reports: These problems include a static or crackling sound that increases in loud environments and issues with active noise cancellation. Apple said AirPods Pro made after October 2020 don't have the problems. Owners who experience problems can contact Apple online or make an appointment at an Apple store to get their AirPods Pro replaced for free. Only devices that are confirmed to have the issue will be replaced. The replacement applies only to the buds, not the charging case. Apple's not offering a similar program for other AirPod models.

Your iPhone got a new button last month, and you may not have even noticed. The Verge reports: No, Apple didn't sneak into your house and secretly superglue a button onto your smartphone. But it did release iOS 14, the latest version of its iPhone software, which includes a feature called Back Tap. Back Tap adds a fascinating new "button" to your phone that blurs the line between hardware and software. Back Tap turns the entire back of your iPhone into a giant touch-sensitive button that you can double or triple tap to trigger specific functions on your phone. There's a good chance that you haven't noticed it yet. Apple slipped the settings for Back Tap into its Accessibility menu.

Its intended purpose is to give users more options for interacting with their devices. Most of Back Tap's options reflect that, with settings to open the app switcher, notification menu, or control center; scroll through an app or webpage; trigger Siri; or take a screenshot. But Back Tap also ties into Apple's incredibly robust Shortcuts app, which means you can effectively make those new buttons do almost anything you can imagine. It's a fascinating kind of button: entirely invisible to the naked eye, completely nonfunctional until it's enabled through software, but can be tasked to open, interact with, or accomplish nearly any task on your smartphone with just a quick tap.

iFixit: After exhaustive testing, comparing notes with multiple repair technicians, and reviewing leaked Apple training documents, we've found that the iPhone 12 camera is entirely unreliable when swapped between iPhones. This latest fault, along with indications from Apple's repair guides, makes it more clear than ever: Apple, by design or neglect or both, is making it extremely hard to repair an iPhone without their blessing. This may be a bug that Apple eventually fixes. There is even precedent for iPhone parts misbehaving when swapped between phones.

But it is also possible that Apple is planning on locking out all unauthorized iPhone camera and screen repairs. Apple's internal training guides tell authorized technicians that, starting with the 12 and its variants, they will need to run Apple's proprietary, cloud-linked System Configuration app to fully repair cameras and screens. We are very concerned about this possibility.