Qualcomm says it has won a ruling in China against Apple that bans the sale of some iPhone models in that country. From a report: The Fuzhou Intermediate People's Court ruled that Apple is infringing two Qualcomm patents and issued injunctions against the sale of the iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus and iPhone X, the San Diego, California-based chipmaker said in a statement Monday. The most recent models introduced in September, the iPhone XS, XR and XS Max, are not covered by the ban.

Long-time Slashdot reader mspohr shares a Guardian article which argues that Apple Store employees "are underpaid, overhyped and characters in a well-managed fiction story" who "use emotional guile to sell products": When customers run into trouble with their products, geniuses are encouraged to sympathize, but only by apologizing that customers feel bad, lest they implicate Apple's products as the source of the trouble. In this gas-lit performance of a "problem free" brand philosophy, many words are actually verboten for staff. Do not use words like crash, hang, bug, or problem, employees are told. Instead say does not respond, stops responding, condition, issue, or situation. Avoid saying incompatible; instead use does not work with. Staff have reported the absurdist dialogues that can result, like when they are not allowed to tell customers that they cannot help even in the most hopeless cases, leading customers into circular conversations with employees able neither to help nor to refuse to do so....

[I]n a move so ridiculous it's almost certain to be a hit, the Genius Bar has been rebranded the "Genius Grove". Windows are opened to blur the distinction between inside and outside, and the stores are promoted as quasi-public spaces. "We actually don't call them stores any more," the new head of retail at Apple, former Burberry executive Angela Ahrendts (2017 salary: $24,216,072), recently told the press. "We call them town squares."
The article argues that since there launch in 2001, Apple Stores "have raked in more money -- in total and per square foot -- than any other retailer on the planet, transforming Apple into the world's richest company in the process."

But it also complains that Apple's wealth "flows from the privatization of publicly funded research, mixed with the ability to command the low-wage labor of our Chinese peers, sold by empathetic retailers forbidden from saying 'crash'."

An anonymous reader shares a report: Apple has never made cheap stuff. But this fall many of its prices increased 20 percent or more. The MacBook Air went from $1,000 to $1,200. A Mac Mini leaped from $500 to $800. It felt as though the value proposition that has made Apple products no-brainers might unravel. For some perspective, we charted out the past few years of prices on a few iconic Apple products. Then we compared them with other brands and some proprietary data about Americans' phone purchase habits from mobile analytics firm BayStreet Research.

What we learned: Being loyal to Apple is getting expensive. Many Apple product prices are rising faster than inflation -- faster, even, than the price of prescription drugs or going to college. Yet when Apple offers cheaper options for its most important product, the iPhone, Americans tend to take the more expensive choice. So while Apple isn't charging all customers more, it's definitely extracting more money from frequent upgraders.

[...] Apple says prices go up because it introduces new technologies such as Face ID and invests in making products that last a long time. Yet it has clearly been feeling price discomfort from some quarters. This week, amid reports of lagging sales that took its stock far out of the trillion-dollar club, it dedicated its home page to a used-car sales technique that's uncharacteristic for an aspirational luxury brand. It offered a "limited-time" deal to trade in an old iPhone and get a new iPhone XR for $450, a $300 discount.

An anonymous reader quotes a report from The Verge: Today, with an update to watchOS, Apple is making its electrocardiogram (EKG or ECG) reading feature available to Apple Watch Series 4 owners. It's also releasing an irregular rate notification feature that will be available on Apple Watches going back to Series 1. Both are a part of watchOS 5.1.2. To take an EKG, you open up the EKG app on the Watch and lightly rest your index finger on the crown for 30 seconds. The Watch then acts like a single-lead EKG to read your heart rhythm and record it into the Health app on your phone. From there, you can create a PDF report to send to your doctor.

The irregular heart rate monitoring is passive. Apple says that it checks your rhythm every two hours or so (depending on whether you're stationary or not), and if there are five consecutive readings that seem abnormal, it will alert you and suggest you reach out to a doctor. If you have been previously diagnosed with atrial fibrillation, Apple's setup process tells you not to use the feature. Apple tells me these features are most definitely not diagnostic tools. In fact, before you can activate either of them, you will need to page through several screens of information that try to put their use into context and warn you to contact your doctor if needed. They are also not the sort of features Apple expects users to really use on a regular basis. The EKG feature, in particular, should only really be used if you feel something abnormal going on, and then you should only share the resulting report with your doctor, not act on it directly. Angela Chen from The Verge notes that these features have only received "clearance" from the FDA, which is not the same thing as FDA "approval": The Apple Watch is in Class II. For Class II and Class I, the FDA doesn't give "approval," it just gives clearance. Class I and Class II products are lower-risk products -- as [Jon Speer, co-founder of Greenlight Guru] puts it, a classic Class I example is something like a tongue depressor -- and it's much easier to get clearance than approval.

AmiMoJo shares a report from 9to5Mac: Apple is facing a new class action lawsuit claiming that it sells select iMac and MacBook models without needed dust filters. In turn, this causes issues such as display imprecations, slowing performance, and more, the lawsuit alleges. The iMac and MacBook lawsuit is being brought forward by law firm Hagens Berman Sobol Shapiro, which is a class action litigation firm that has gone after Apple before. Most notably, the firm won the infamous $450 million ebooks pricing case against Apple. Since then, Hagens Berman has levied other suits at Apple, including one regarding the performance throttling of iPhones. Hagens Berman's latest lawsuit reads in part: "iMac and MacBook owners have reported dark smudges and spots on the interior of the screens of their desktop computers as well as excessive slowness and break downs of their computers related to the lack of filter on Apple computers. The computer intakes air to cool its components, but with no filter, dust gets trapped inside. This affects the screen and logic board of the computer, leading to dust stuck behind the screen and gummed up motherboards, causing the computer to run slow and/or overheat."

Hagens Berman says "Apple refuses to remedy the defect," instead forcing affected customers to pay "more than $500 to fix this screen defect, and even more if they wish to replace parts integral to the computer's sped and performance." "We believe Apple owes it to the purchasers of these premium, high-end computers to pay for the widespread defect, and we seek to represent iMac owners to recover their losses in costs to repair this defect, or for their loss of use of their computer."

secwatcher shares a report from Threatpost: Two apps that were posing as fitness-tracking tools were actually using Apple's Touch ID feature to loot money from unassuming iOS victims. The two impacted apps were the "Fitness Balance App" and "Calories Tracker App." Both apps looked normal, and served functions like calculating BMI, tracking daily calorie intake or reminding users to drink water; and both received good reviews on the iOS store. However, according to Reddit users and researchers with ESET, the apps steal money -- almost $120 from each victim -- thanks to a sneaky popup trick involving the Apple Touch ID feature.

According to heated victims who took to Reddit to air their complaints, after a user launches one of the apps, it requests a fingerprint scan prompting users to "view their personalized calorie tracker and diet recommendations." After the users use Touch ID, the app then shows a pop-up confirming a payment of $119.99. The pop-up is only visible for a second, according to users. "However, if the user has a credit or debit card directly connected to their Apple account, the transaction is considered verified and money is wired to the operator behind these scams," said Lukas Stefanko, malware analyst with ESET security, in a Monday post on the scam.

Apple plans to hold off until at least 2020 before offering an iPhone that can connect to the next generation of high-speed phone services coming next year, Bloomberg reported Monday. From the report: The delay may make it easier for rivals like Samsung Electronics to win over consumers to phones that connect to 5G networks, which will provide a leap forward in mobile data speeds when they are introduced in 2019. As with 3G and 4G, the two previous generations of mobile technology, Apple will wait as long as a year after the initial deployment of the new networks before its main product gets the capability to access them, said the people, who asked not to be identified discussing the company's plans.

Apple's previous calculations -- proven correct -- were that the new networks and the first versions of rival smartphones would come with problems such as spotty coverage, making consumers less compelled to immediately make the jump. This time, 5G boosters argue the switch is a much bigger speed upgrade, making Apple's decision to wait riskier. The networks will open the floodgates to new types of mobile computing, 5G advocates say.

After months of back and forth, Apple has permitted Indian telecom regulator TRAI to release its anti-spam app on the App Store. The app, called TRAI DND - Do Not Disturb, went live on the iPhone app store on Friday. The free app, a version of which has existed on Android platform since 2016, allows customers to block unsolicited texts and calls from marketers, a rampant issue that continues to plague customers in India.

The app has been the subject of months-long, heated argument between Apple and TRAI. Apple had argued that the app, which by design accesses message and call logs of a user, violates its privacy policy. The company, however, had agreed to provide some help to the regulator to tap into new iOS features to build the "Do Not Disturb" app. In response, R.S. Sharma, who heads the Telecom Regulatory Authority of India, had threatened to take legal action against Apple. "This is unjust, it shows the approach and attitude of this company," he told Reuters in March.

Further reading: Apple approves Indian government's Do Not Disturb app, avoiding iPhone ban.

Apple has reportedly removed 718 apps from the Chinese App Store in the last few days. From a report: The iPhone maker swept out the apps because their developers pushed updates without its permission, The Telegraph reported, citing local reports. Apple warned developers against updating iOS apps without its permission in early 2017. The banned apps included Sogou's search engine and maps, online retailer Pinduodo and car sharing service Togo Car.

A cyber-criminal group known as ScamClub has hijacked over 300 million browser sessions over 48 hours to redirect users to adult and gift card scams, a cyber-security firm revealed this week. From a report: The traffic hijacking has taken place via a tactic known as malvertising, which consists of placing malicious code inside online ads. In this particular case, the code used by the ScamClub group hijacked a user's browsing session from a legitimate site, where the ad was showing, and redirected victims through a long chain of temporary websites, a redirection chain that eventually ended up on a website pushing an adult-themed site or a gift card scam.

These types of malvertising campaigns have been going on for years, but this particular campaign stood out due to its massive scale, experts from cyber-security firm Confiant told ZDNet today. "On November 12 we've seen a huge spike in our telemetry," Jerome Dang, Confiant co-founder and CTO, told ZDNet in an email. Dangu says his company worked to investigate the huge malvertising spike and discovered ScamClub activity going back to August this year.

Erik Wemple, writing for The Washington Post: According to informed sources, Bloomberg has continued reporting the blockbuster story that it broke on Oct. 4, including a very recent round of inquiries from a Bloomberg News/Bloomberg Businessweek investigative reporter. In emails to employees at Apple, Bloomberg's Ben Elgin has requested "discreet" input on the alleged hack. "My colleagues' story from last month (Super Micro) has sparked a lot of pushback," Elgin wrote on Nov. 19 to one Apple employee. "I've been asked to join the research effort here to do more digging on this ... and I would value hearing your thoughts (whatever they may be) and guidance, as I get my bearings."

One person who spoke with Elgin told the Erik Wemple Blog that the Bloomberg reporter made clear that he wasn't part of the reporting team that produced "The Big Hack." The goal of this effort, Elgin told the potential source, was to get to "ground truth"; if Elgin heard from 10 or so sources that "The Big Hack" was itself a piece of hackery, he would send that message up his chain of command. The potential source told Elgin that the denials of "The Big Hack" were "100 percent right."

According to the potential source, Elgin also asked about the possibility that Peter Ziatek, senior director of information security at Apple, had written a report regarding a hardware hack affecting Apple. In an interview with the Erik Wemple Blog, Ziatek says that he'd never written that report, nor is he aware of such a document. Following the publication of Bloomberg's story, Apple conducted what it calls a "secondary" investigation surrounding its awareness of events along the lines of what was alleged in "The Big Hack." That investigation included a full pat-down of Ziatek's own electronic communications. It found nothing to corroborate the claims in the Bloomberg story, according to Ziatek.

Microsoft's stock market value surpassed Apple's and pulled ahead by as much as $3 billion on Wednesday as the Windows software maker benefited from optimism about demand for cloud computing services. From a report: Shares of Microsoft jumped 3 percent, pushing its market capitalization up to $848 billion. With the broad market rebounding following a recent slump, Apple also rose, but less than Microsoft. Its 2.17 percent increase put Apple's market capitalization at $845 billion, just four months after the iPhone maker breached the $1 trillion mark for the first time. Microsoft and Apple briefly traded at about the same level after the bell on Monday, but Microsoft's intraday lead over Apple on Wednesday was more substantial. Further reading: 'This is Not Your Father's Microsoft': CEO Satya Nadella On Helping a Faded Legend Find a 'Sense of Purpose'.

Google's Project Fi mobile service will reportedly be adding support for Samsung, OnePlus, and iPhones. "More handsets from existing Fi partners LG and Motorola will also gain Fi support," reports The Verge. "The iPhone experience is apparently 'in beta,' which is a sign that users might run into bugs or be left without some of Fi's features." From the report: The lineup of "Fi-ready" compatible phones -- those that Google says have been fully optimized for the network -- is fairly short: Google is currently selling the Pixel 3, 3 XL, 2 XL, LG G7, LG V35, Moto G6, and Moto X4 (Android One edition) directly through its Project Fi website.

And although Google is apparently about to widen support and officially allow more devices onto Fi, those "Fi-friendly" phones will still offer the best overall user experience for subscribers, according to the report. It's not yet entirely clear what that means, but we should know more once Google makes a proper announcement. Either way, adding that pool of popular hardware will allow for many more consumers to give the service a shot and see if the pricing model and performance are preferable over Fi's larger competitors.

An anonymous reader quotes a report from CNBC: President Donald Trump suggested he could place a 10 percent tariff on iPhones and laptops imported from China, in an interview with the Wall Street Journal published Monday. He also said it's "highly unlikely" that he would delay an increase in tariffs from 10 percent to 25 percent on Jan. 1, just four days before a summit with Chinese President Xi Jinping. "Maybe. Maybe. Depends on what the rate is," the president said to The Wall Street Journal about the possible iPhone and laptop tariffs. "I mean, I can make it 10 percent, and people could stand that very easily."

IBM CEO Ginni Rometty joined a growing chorus of tech executives lambasting web platforms, like Google and Facebook, over their collection of user data and urged governments to target regulation at those companies. Bloomberg reports: Without naming company names, Rometty pointed to the "irresponsible handling of personal data by a few dominant consumer-facing platform companies" as the cause of a "trust crisis" between users and tech companies, according to an advanced copy of her remarks. Rometty's comments, given at a Brussels event with top EU officials Monday, echoed recent statements by Apple CEO Tim Cook, who in October slammed Silicon Valley rivals over their use of data, equating their services to "surveillance."

IBM meanwhile has seen revenue decline since Rometty took the CEO role in 2012, largely due to falling sales in existing hardware, software and services offerings. She has since been trying to steer IBM toward more modern businesses, such as the cloud, artificial intelligence, and security software. Seeking to separate IBM -- which operates primarily at a business-to-business level -- from the troubled tech companies, Rometty said governments should target regulation at consumer-facing web platforms, like social media firms and search engines. In particular, Rometty pushed for more measures around the transparency of artificial intelligence as well as controversial rules around platform liability.

U.S. Supreme Court justices on Monday appeared open to letting a lawsuit proceed against Apple that accused it of breaking federal antitrust laws by monopolizing the market for iPhone software applications and causing consumers to overpay. From a report: The nine justices heard an hour of arguments in an appeal by the Cupertino, California-based technology company of a lower court's decision to revive the proposed class-action lawsuit filed in federal court in California in 2011 by a group of iPhone users seeking monetary damages. The lawsuit said Apple violated federal antitrust laws by requiring apps to be sold through the company's App Store and then taking a 30 percent commission from the purchases. The case may hinge on how the justices will apply one of its past decisions to the claims against Apple. That 1977 ruling limited damages for anti-competitive conduct to those directly overcharged rather than indirect victims who paid an overcharge passed on by others.

Microsoft briefly overtook Apple as the world's most valuable listed company, fulfilling what it almost did eight years ago and adding a feather on the cap on CEO Satya Nadella. From a report: Redmond, Washington-headquartered Microsoft had a market cap of $753.34 billion, beating out the iPhone maker's $746.82 billion in intra-day trade on Friday at the Nasdaq in New York. Apple, however, regained control at the close. According to the Nasdaq website, Apple's market cap rose back up to $817.58 billion. Right behind it is Microsoft, which also increased to $791.19 billion. Tech companies have undergone some rough times recently. In particular, the so-called FAANG group -- Facebook, Amazon, Apple, Netflix and Google (Alphabet) -- had, as at November 20, combined market cap losses of over $1.02 trillion from their recent highs.

A month after Apple's new iPhone XR release, the company is set to discount the device in Japan, The Wall Street Journal reports. From the report: Less than a month after releasing the iPhone XR, Apple is moving to offer subsidies to mobile-network operators in Japan to shore up sales of its least expensive new smartphone, people familiar with the matter said. The de facto discount of the handset, coupled with cuts in production plans, are a sign of limited enthusiasm among consumers for the model, which has fewer features than Apple's other two new releases and costs more than still-popular older models like the iPhone 8.

Foxconn, Apple's biggest assembler of iPhones, is planning to cut $2.9 billion from expenses in 2019 as it faces "a very difficult and competitive year." According to Bloomberg, citing an internal company memo, "The iPhone business will need to reduce expenses by [about $900 million] next year and the company plans to eliminate about 10 percent of non-technical staff." For reference, Foxconn's spending in the past 12 months is about $6.7 billion. From the report: Foxconn assembles everything from iPhones and laptop computers to Sony PlayStations at factories in China and around the world. Foxconn has been hit by a slowing smartphone market, while trade tensions with the U.S. add to global uncertainty. The company will conduct an in-depth review of managers with an annual compensation of more than $150,000, according to the memo. Other cuts include a planned [$433 million] reduction in expenses at Foxconn Industrial Internet Co., its Shanghai-listed offshoot. "The review being carried out by our team this year is no different than similar exercises carried out in past years to ensure that we enter into each new year with teams and budgets that are aligned with the current and anticipated needs of our customers, our global operations and the market and economic challenges of the next year or two," Foxconn said in a statement to Bloomberg.

The Google Assistant app on iOS has been updated to allow you to launch it on your iPhone by saying "Hey Siri, OK Google." As TechCrunch notes, you will need to open the app to set up a new Siri Shortcut for the Google Assistant in order for this to work. From the report: As the name suggests, Siri Shortcuts lets you record custom phrases to launch specific apps or features. By default, Google suggests the phrase "OK Google." You can choose something shorter, or "Hey Google," for instance. After setting that up, you can summon Siri and use this custom phrase to launch Google's app. You may need to unlock your iPhone or iPad to let iOS open the app. The Google Assistant app then automatically listens to your query. Again, you need to pause and wait for the app to appear before saying your query.