All we have been hearing is apologies, requests for screen shots and trace logs (sure.. you can post my internal network topology for all to see), and "we are working on it". It certainly doesn't fill one with confidence that Microsoft can't figure out the problem with their own solution.
And no, you can't just get a disc mailed out by calling support.
More details can be found here:
and here: http://social.msdn.microsoft.com/Forums/en-AU/msdnfeedback/thread/5ddfd202-1057-43f1-aef6-3e44243d7c1d"
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