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Linux Reaches 1% Usage Share 414

Posted by kdawson
from the hitslink-confirms-it dept.
je ne sais quoi writes "The April data is out for the Net Applications 'market share' survey of operating systems (more accurately referred to as a usage share). For the first time, Linux has reached 1%. This past month the Linux share increased by 0.12% which is well above the average monthly increase of 0.02%. Historically, the Net Applications estimate of market share has been lower than that of other organizations who measure this, but the abnormally large increase reported this month brings it closer to the median estimate of 1.11%. For other operating systems, Windows XP continued its slow decline by 0.64% to 62.21%, whereas Vista use is still increasing to 23.90%, but its rate of adoption is slowing. That is, this month's increase of 0.48% is well below the 12-month average increase of 0.78% and down from the peak rate of increase of 1.00% per month on average in January-February 2008. The total Windows share dropped to 87.90%. Mac OS use decreased slightly to 9.73% from 9.77%, but usage share of the iPhone and iPod Touch combined increased by 0.1%."
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Linux Reaches 1% Usage Share

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  • Boy oh boy! (Score:5, Funny)

    by BadAnalogyGuy (945258) <BadAnalogyGuy@gmail.com> on Friday May 01, 2009 @11:47AM (#27789007)

    I can't wait! At this rate, 2024 will be the year of Linux on the Desktop!

    • GIGO? (Score:5, Insightful)

      by AliasMarlowe (1042386) on Friday May 01, 2009 @11:54AM (#27789141) Journal
      How do they come up with these numbers anyway? The jump from 0.90 to 1.02 is relatively large, as was the drop from 0.91 to 0.71 a few months ago. Do they have uncertainty estimates? Inquiring minds want to know.
    • Re:Boy oh boy! (Score:5, Insightful)

      by levell (538346) * on Friday May 01, 2009 @11:56AM (#27789195) Homepage

      I can't wait! At this rate, 2024 will be the year of Linux on the Desktop!

      If it increases at 1 percentage point per year (which is what is has increased in the whole of its life so far), we'll reach 100% a lot later than 2024

    • Re:Boy oh boy! (Score:5, Interesting)

      by TooMuchToDo (882796) on Friday May 01, 2009 @12:09PM (#27789435)
      Keep in mind that Linux is the OS used by Google across hundreds of thousands of their servers. How many people a day use their search, gmail, maps, and other services? Linux use is up, just not in the traditional desktop sense. In another year or two, you could probably get away with a slim Linux image that boots into Firefox, and use that for your basic needs if the work/home environment allowed for it.
    • by nizo (81281) *

      But it is double the usage of the last column. Take that, Other!

    • by risk one (1013529)
      We better get to work on those i18n extensions for the language of the mole people.
  • Could be an anomaly. I still think I'm the only one cool enough to use it.
  • by BadAnalogyGuy (945258) <BadAnalogyGuy@gmail.com> on Friday May 01, 2009 @11:51AM (#27789073)

    Should we really be including both Windows and iPhone in the same OS usage chart?

    My John Deere riding mower does a bang-up job cutting my lawn (get the fuck off it), but it's not quite built for the same purpose as my around-town Escalade.

    • Re: (Score:2, Funny)

      by Anonymous Coward
      All that John Deere really needs to do the same thing is a cupholder, spinning rims, and a small, flat surface for snorting coke.
    • by janeuner (815461)

      May I present two packages:
      1) Dumb Cell Phone ($0), Desktop PC ($600), Wireless Service ($35/mo), and Wired Internet ($30/mo). They can make calls anywhere, but they have to go home to check their email. Total cost: $600 up front, $65 a month.

      2) Smart Phone ($200), No PC ($0), No wired Internet ($0), Wireless service with data ($50/mo). Suddenly, their email goes with them. If they opt for a computer, they can get a laptop and tether.

      Yes, Windows and iPhone belong on the same usage chart. It shows that

      • May I present two packages:
        1) Dumb Cell Phone ($0), Desktop PC ($600), Wireless Service ($35/mo), and Wired Internet ($30/mo). They can make calls anywhere, but they have to go home to check their email. Total cost: $600 up front, $65 a month.

        2) Smart Phone ($200), No PC ($0), No wired Internet ($0), Wireless service with data ($50/mo). Suddenly, their email goes with them. If they opt for a computer, they can get a laptop and tether.

        Yes, Windows and iPhone belong on the same usage chart. It shows that the

      • Re: (Score:3, Informative)

        by droopycom (470921)

        Ahem... No PC in your solution 2 does not make any sense.

        The average consumer will likely need to do one or more of the following on the PC:
        - Browse a webpage with flash content, such as an ecard.
        - Look at stupid Powerpoints sent by his friends.
        - Edit word documents.
        - Manage a photos library
        - Manage a music library

        Those are all things you cant do on the iPhone.

        Also:
        - You cant tether with an iPhone (not the average consumer anyway)
        - The iPhone data plan is an extra $30 (in the US), not $15 as you suggest.

        So

    • by TheModelEskimo (968202) on Friday May 01, 2009 @12:37PM (#27789869)
      Windows is indeed a lot like an Escalade. An overpriced, bloated, and inefficient showcase of false beauty.

      And I guess the iPhone is a lot like a John Deere riding mower, too. People buy it for the brand prestige, then get angry when their neighbor goes out and buys one the next day. Because everybody knows your neighbor is a jerk.
      • Re: (Score:3, Insightful)

        by Petersko (564140)
        "Windows is indeed a lot like an Escalade. An overpriced, bloated, and inefficient showcase of false beauty.

        And linux is like an inelegant car built out of parts from many disjointed suppliers. The paint on the panels doesn't match. You may or may not be able to get it serviced if anything goes wrong, and chances are you'll have to get real familiar with a collection of wrenches and screwdrivers. And of course if you want to change the tail lights you'll have to rebuild the engine.

        So long as you neve
    • iPhone should be merged with OSX, casue it is OSX. Just like Windows is WinMo/WM/PPC
    • by Bob-taro (996889)

      Should we really be including both Windows and iPhone in the same OS usage chart?

      Don't complain - including "handheld" OSes may have helped linux to reach 1%. It looks like a chart of OSes derived from HTTP_USER_AGENT, so they probably just included everything. They even list Nintendo DS!

  • by A. B3ttik (1344591) on Friday May 01, 2009 @11:51AM (#27789077)
    There was an article a while back surmising that the downturn in the American Economy would cause more Linux adoption.

    I imagine that is partially the case, but I bet it's also because the Windows folks are currently in No-Man's Land. They've stopped selling/supporting XP, some people are too afraid or unwilling to switch to Vista (I'm one of them), and Windows 7 is still at least months away. With all of these factors, some are seeing it as the perfect time to take the plunge.
    • by PrescriptionWarning (932687) on Friday May 01, 2009 @12:00PM (#27789253)
      A friend of mine recently had a similar decision to make. His XP PC he's had since college finally kicked the bucket, as in hardware failure, and he didn't have the money nor the real need to purchase a new computer with Vista at the tune of $500. So I ended up helping him out, sold him my old PC from early college years which was similar in specs to his old one, only I stuck Ubuntu on it and sold it for $50. Now he's able to get back to his basic computer needs, which are mostly web surfing, email, and MP3 playback/syncing. It works with his video iPod and works with his digital camera which for some reason doesn't work on his girlfriend's windows laptop. Not too shabby I'd say.
    • by Aphoxema (1088507) *

      I personally find Vista fantastic and they've made a lot of changes I appreciate, sans UAC, but it's Microsoft and proprietary software.

      I think it's good for the people willing to deal with that, it's a refreshing step after they ironed out the wrinkles, and I hope Microsoft will continue to improve on usability though they could focus more on consistency.

      Regardless of how Vista trumped my predictions it would be total garbage, when new users are willing to resort to strange, I aim them towards Ubuntu.

  • by TheCycoONE (913189) on Friday May 01, 2009 @11:51AM (#27789089)

    The site claims that the statistics meet quality assurance guidelines, including that there are no major statistical variations that are inexplicable. They fail to state on the site (that I saw) what is the margin of error in their evaluation, but it seems that this is a major statistical variation, and I'm wondering what their explanation is.

    • by je ne sais quoi (987177) on Friday May 01, 2009 @12:41PM (#27789923)
      Hi there, submitter here. One certainly wonders what the statistical variability is, it's probably pretty high for month to month data. That's what I was trying to do by reporting the 12 month average increase or decrease. I posted a chart of that data here [photobucket.com]. Rather than look at percent usage share, this is the percent change in usage share for a given month. If it's positive, it means the OS grew, if it's negative it means it shrank.

      Ultimately this is one of those things like political polling data, nobody can really know what the actual answer is. What's interesting here is that there are big bumps in all the OSes, which is the random error, but if you look at the averages, they follow what you might expect. That is, XP stopped increasing a long time ago, but didn't start to shrink (go negative) until Vista was released. Vista really is slowing in its growth, you can clearly see the peak in the average data right at Jan or Feb 2008. For linux, the latest little uptick is this newest data, which in itself is probably insignificant (as is the arbitrary 1% mark), but what is significant is that linux on average is enjoying positive growth as there's more upticks than downticks, as is OS X.
    • by ianare (1132971)

      Margin of error is +/- 1.0 %

  • by fuzzyfuzzyfungus (1223518) on Friday May 01, 2009 @11:56AM (#27789173) Journal
    When you look at browser numbers, it is reasonably doable to get a sense of where the browsers are being used. IE6 spikes during working hours, while FF and friends increase on nights and weekends. Fairly obviously, there is a huge difference in usage rates between workplaces, especially big ones, and the home/small business market.

    I'd be curious to know how Linux's market share breaks down in those terms. Is the 1% growth assimilation of the more or less geeky home/school user? Is it j. average user with a netbook or machine set up for them by somebody else? Did a few large corporations shift 250,000 call-center seats in order to save a few bucks on what are basically just terminal emulators?

    I'd be curious to know what the data actually say; because you can tell the story either way: You can say "Linux will make it in the home setting first" and argue that the home has relatively fast app turnover, few critical legacy apps, and tends to suffer from viruses/spyware/malware because it lacks professional admins. On the other hand, you could argue "Linux will make it on the corporate side first" because they have highly standardized hardware and software needs, so there are fewer driver issues and "why isn't aunt maybell's scrapbooking shareware working" issues, and professional admins can handle the tricky configuration bits. Whenever something can be argued either way, that is a sign that you need actual data.
    • I'd be curious to know how Linux's market share breaks down in those terms.

      I'd settle for knowing why the term "market share" is used at all given the inherent ambiguities.

      • by Aphoxema (1088507) *

        When people use the term "Market Share" for anything I judo-chop them over the back of the head.

  • by wowbagger (69688) on Friday May 01, 2009 @12:00PM (#27789269) Homepage Journal

    I get very suspicious of any site that doesn't go into detail on their methodology for making a claim like this.

    Especially when the site seems to be a web advertiser.

    Have they corrected for the fact that Linux users are more likely to be able to use a variety of ad blocking and filtering tools, and thus may not be showing up in their statistics?

    I always try to be clear about exactly what I am measuring - what are these guys measuring? When they say "market share", what "market" are they referring to? "Users who see our ads?" "Users visiting this set of sites (many of which refuse to work with That Which Is Not Internet Explorer)?"

    Absent a statement of exactly of WHAT this is 1%, and a statement of methodologies used to make that measurement, this is a very questionable number.

    • "I get very suspicious of any site that doesn't go into detail on their methodology for making a claim like this"

      'We use a unique methodology [hitslink.com] for collecting this data. We collect data from the browsers of site visitors to our exclusive on-demand network of live stats customers...'
  • All I read about is that how in the future your browser will run your apps, and how that handheld devices are the real future of computers in the wider market.

    Does this "war" even matter anymore? Twenty years from now, will anyone care what OS is running Chrome 15.2?

    • Does this "war" even matter anymore? Twenty years from now, will anyone care what OS is running Chrome 15.2?

      It depends on what W3C and WaSP recommendations get published and implemented between now and then. There's still no widely implemented DOM for 3D graphics, nor is there a DOM for reading events from joysticks or home theater remote controls.

    • by ianare (1132971)

      Having a greater diversity of OS means that :
      Malware is less likely to spread as rapidly and completely.
      Users will have more choices (right tool for right job)
      Innovation will speed up due to real competition.
      The MS monopoly would finally be broken.
      Adhering to and creating open standards becomes much more important.

  • by pablo_max (626328) on Friday May 01, 2009 @12:02PM (#27789303)

    I consider myself to be a bit more advanced than the typical computer user..maybe not compared to the slashdot crowd.
    I had Ubuntu(gusty) on a partition for a long time. For about 3 months for so I used it as my primary partition. I liked the look and feel for the most part.
    I even enjoyed learning the command line stuff to get my screen rez correct..it took a long while to set that damn thing to 1366x766! But, once I figured it out, that was that.
    In the end, I went back to Windows and that is where I will stay and here's why...
    Bluetooth!
    At that time, my wife lived overseas and we used skype to talk. None of my Bluetooth dongles would work in the slightest with Linux. I tried and tried and tried, but could not make it work..and hell.. at that time my job was maintaining and creating bluetooth RF test cases!!!!
    I was so sick of having to boot to windows every time i needed to "do" something I said forgot it..im sticking with windows.

    • "None of my Bluetooth dongles would work in the slightest with Linux. I tried and tried and tried, but could not make it work..and hell.. at that time my job was maintaining and creating bluetooth RF test cases!!!!"

      I am totally gobsmasked that a bluetooth RF test engineer can't get it to work under Ubuntu. Did you try and ask on the forums?
      • by Erikderzweite (1146485) on Friday May 01, 2009 @12:44PM (#27789981)

        To be fair, bluetooth audio wasn't simple in Linux (and I know what I'm talking about, I've been using a bluetooth headset for some years with Linux now).
        First you had to use snd-bt-sco driver with btsco program, you couldn't avoid some console work, had to explicitly start btsco to make it work. But it did work pretty stable, however.
        Then, around bluez-3, they have started using ALSA for bluetooth, you had to put your dongle ID in .asoundrc and you were in trouble using Skype on 64-bit systems (at least so was I, had to copy some libs from 32-bit chroot to make it work).
        Only about a month ago, with pulseaudio-0.9.15 and blueman project it has become possible for me to set up and use my headset the easy way, exactly as I want it to work, and that's without knowing its ID, without console fiddling and so on.
        You turn it on and pulseaudio reroutes earlier chosen sound streams to the headset, even if it's already playing. I can pick up/end twinkle calls with headset's button, blueman's killer feature for me.
        Skype on my 64-bit system has trouble with it though, but they promise a fix soon (doesn't matter for my family because we use SIP with ekiga/twinkle anyway).
        Of course, there has been bluesoeil for Linux, but I haven't used it.

    • Re: (Score:2, Flamebait)

      by janeuner (815461)

      Bluetooth in Windows XP:
          1) Find Drivers
          2) Install Drivers
          3) Reboot
          4) Plug in Dongle
      Bluetooth in Ubuntu:
          1) Plug in Dongle /Got a generic bluetooth dongle off ebay. Don't know why it works, don't care to find out.

    • by dido (9125)

      Counter anecdotal evidence. I've never had any serious trouble with bluetooth dongles on Linux. My current machine (a HP Pavilion dv6810us laptop) actually has bluetooth built in (appearing as a USB device) and I've never had any trouble using it. In fact, I was surprised to see it just work. For a some time I was actually unaware that my laptop even had a Bluetooth module, and bought a dongle because I often have to tether my laptop to my cellphone to connect to the Internet in strange places. Until on

    • by Aphoxema (1088507) * on Friday May 01, 2009 @12:42PM (#27789961) Homepage Journal

      Gutsy had poor bluetooth support. Hardy had decent bluetooth support. Intrepid broke bluetooth support, I skipped over it for Jaunty which works perfectly.

      Sometimes it takes a while to get things right, but I can absolutely assure you they've got it crystal clear now. I can pair my bluetooth mouse on a new installation in seconds and I use the earpiece thing I use for my phone to listen to music whenever I remember to charge it.

  • by DaveV1.0 (203135) on Friday May 01, 2009 @12:06PM (#27789389) Journal

    We collect data from the browsers of site visitors to our exclusive on-demand network of live stats customers.

    Non-random source data

    Also, the linked site does not appear to differentiate between general purpose computers and appliances, which could skew the results. Devices like the G1 from T-mobile and Nokia internet tablets, which are not bought for having Linux, but rather for the functionality they provide, should probably not be listed under Linux.

    • Re: (Score:2, Informative)

      by amicusNYCL (1538833)

      Devices like the G1 from T-mobile and Nokia internet tablets, which are not bought for having Linux, but rather for the functionality they provide, should probably not be listed under Linux.

      That's probably exactly why they aren't listed under Linux. Android is right behind Java ME.

      Windows 87.90%
      Mac 9.73%
      Linux 1.02%
      iPhone 0.55%
      iPod Touch 0.15%
      Java ME 0.07%
      Android 0.07%
      Symbian 0.06%
      Windows Mobile 0.05%
      Playstation 0.05%
      BlackBerry 0.03%
      FreeBSD 0.02%
      Palm 0.

  • by Locutus (9039) on Friday May 01, 2009 @12:08PM (#27789419)

    back in the old days( ~1994 ), IBM was fortunate enough to find one or two top OEMs in Germany who couldn't be paid off by Microsoft and accepted the technically superior IBM OS/2 as their primary preloaded OS. In one short year, OS/2 had 25% marketshare in Germany.

    Preloading is the game and Microsoft knows this and is willing to pay out millions in marketing kickbacks to make sure a Microsoft OS is what is preloaded instead of a Linux distro. Remember the ClassmatePC deal in Nigeria? Microsoft got caught purchasing the favor of replacing the preloaded Mandriva with Windows XP once they were delivered. Egypt took tens of millions and became a Windows-only government at the expense of the OLPC MOU for a million units. And that is just the tip of the iceberg. Microsoft just redirected billions of "R&D" funds and you know where those will likely end up? Most likely place is in the pockets of companies looking to preload Android, Ubuntu Netbook Remix, or other Linux products. IMO.

    It's the preloads. So when you hear the press complaining about Linux as it came from the OEM and not about installation problems, it's game-on and most likely game-over for MSFT.

    LoB

    • by Thelasko (1196535) on Friday May 01, 2009 @01:12PM (#27790407) Journal

      It's the preloads. So when you hear the press complaining about Linux as it came from the OEM and not about installation problems, it's game-on and most likely game-over for MSFT.

      Exactly! I'm an avid Ubuntu user and post on the forums. More often than not, people are complaining about installation issues. They can't find the correct drivers for their hardware, etc.

      I recently did an installation of Windows XP with a non-OEM disk (one purchased legally, but didn't come with the machine). It's much harder to install Windows than it is Ubuntu. The generic Windows installation disk had none of the drivers I needed for the machine. This was a machine that came with Windows XP from the factory. You can read my story on the forums. [ubuntuforums.org]

      The fact is, most people don't use Linux because it's too difficult to install. However, Ubuntu is much easier to install than Windows, but it doesn't matter because Windows comes preinstalled.

  • by bcrowell (177657) on Friday May 01, 2009 @12:09PM (#27789431) Homepage

    The really troubling trend, from my point of view as an OSS fanboy, is that netbooks are reverting to Windows. I teach at a community college. A year or two ago, one my students showed me his eeePC running Linux, which was the first eee I'd seen. This year my wife saw a eee with Linux in Target for $270. "Wow," I thought, "Linux in Target!" I bought her a eee with Linux (not the Target one, but a $400-ish model, via Amazon) as a birthday present, but the wifi was misconfigured. Asus tech support told me the wrong card was installed, and there was no way to fix it in software. We returned it and gave up on the netbook idea. If you look at the reviews on Amazon, you'll see tons of customers complaining about problems with their eee/Linux boxes. Now when I walk through the cafeteria at work, I see lots of students using netbooks, but when I sneak a peek over their shoulders, it's always Windows. IMO Asus really dropped the ball by not getting the quality of their Linux configuration right. They were supposed to be the flagship of the new wave of Linux on netbooks, and it just didn't happen. I guess this kind of thing is just expensive to get right.

    It will be interesting to see if this predicted new wave of ARM-based netbooks really comes to market, and whether they really have a decent price-to-performance ratio. If so, it would be great, because Windows doesn't run on ARM, and if the price gets down to $100-200, there's really no room for profit for MS even if they did make an ARM version of Windows. But so far, the history of netbooks has all been bait and switch. They keep saying they're going to have them at price x, but they're always really at price 2x. Performance is still a problem, too. I'd hate for people to get the impression that Linux is slow and crappy, simply because netbooks are underpowered to run Firefox/js/flash.

    • Re: (Score:3, Insightful)

      by SerpentMage (13390)

      As much as people like to say that this is a price issue, it really isn't. Otherwise, why on earth would OSX be near the 10% range? Why on earth would iPhone, and iPod touch be even registering on the radar? It is not cost.

      What matters to the end user is functionality. They want to be able to get things done and that means flash, executables, etc, etc.

      On Windows everything just works because it has momentum. On OSX people KNOW that it is OSX and expect things to be different (eg commercial Think Different H

    • by shentino (1139071)

      I wonder if someone at MS paid Acer off to screw it up...

    • It's a pity, really. Asus managed to poorly support one of the lousier distros on the market as their Linux EEE offering. I just hope that they haven't spoiled it for the next wave of Ubuntu NR and Moblin based stuff.
    • by Aphoxema (1088507) *

      Get a Wind U100 and install Ubuntu Netbook Remix on it, it runs so incredibly perfectly it's startling to think any other netbook has any problems with it.

      http://www.newegg.com/Product/Product.aspx?Item=N82E16834152092 [newegg.com]

      That's the one I have, I even managed to put a mini bluetooth adapter thing inside it; there's a part of the spraypaint shield that's left clear and mine even provided a wiring harness taped inside for after-market installation I cut up and used. I glued the adapter on the unpainted surface, p

  • Microsoft Funded (Score:4, Interesting)

    by Ynot_82 (1023749) on Friday May 01, 2009 @12:15PM (#27789511)

    according to Boycott Novell
    http://boycottnovell.com/2009/02/03/net-applications-big-lie/ [boycottnovell.com]

    Make your own mind up, though

  • Oh shit! Time for Adobe to properly support Flash on Linux!

    • by jedidiah (1196)

      > Oh shit! Time for Adobe to properly support Flash on Linux!

      Nevermind Linux. They should at least support it properly under Windows first.

  • No. (Score:4, Interesting)

    by wandazulu (265281) on Friday May 01, 2009 @12:43PM (#27789965)

    Maybe they go by web logs, but I and my friends have many Linux-based devices; I have a TomTom GPS, my friends have Linksys WRT(Can't remember the num) routers, and I do a lot of work on Linux servers that are completely headless and "somewhere in the cloud".

    Linux is bigger than anyone can monitor effectively; so many Linux machines will never touch a web page yet they do useful stuff every day.

    BTW, do they break it out by platform? If so, I wonder how many people like me are out there using Linux on a PS3.

  • by Anonymous Coward on Friday May 01, 2009 @12:52PM (#27790123)

    Windows Registry Editor Version 5.00
     
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent]
    "Platform"="X11; U; Linux i686"

  • by Hurricane78 (562437) <deleted@slashd[ ]org ['ot.' in gap]> on Friday May 01, 2009 @01:49PM (#27791015)

    Home users' PCs?

    Because I bet it looks different if you add anything that can run Linux. (Which mostly can't run Windows at all.)
    Like network devices, small gadgets, phones, car systems and pretty much every other advanced hardware.
    Plus all the servers out there, where the share looks very different.

  • by i)ave (716746) on Friday May 01, 2009 @03:10PM (#27792075)
    The last time I tried to install a linux distro was back in 2000 on an old parts computer I had laying around. It was a total disaster, nothing worked and I wasted a good deal of time. That was enough for me to steer clear until 2 days ago. My wife's computer is used mostly for email, facebook, youtube, and light word processing. It had been running windows XP until I got tired of cleaning viruses off her computer. A couple days ago, it was really the last straw and I'd heard about Ubuntu 9.04 being a pretty good distro, so we gave it a shot. I was dreading trying to get it to work with her linksys wusb54gc network adapter and worried about the prospects of getting it to work with our networked lexmark laser printer. I remember my reaction when everything worked without a hitch. I just laughed at how brainlessly easy it all was. This is the kind of experience that is going to bring linux to the mainstream. I don't know if I just got lucky, but for anyone who does not require specific software programs such as outlook and adobe photoshop -- for people like my wife, who use a computer for internet access and basic email and light wordprocessing -- this is the type of experience that Linux needs to maintain and expand on. She loves it and hasn't had any problems -- I got flash installed without a hitch and as far as she's concerned, her computer does exactly what it did before linux, only now it is faster. From my perspective, not having to spend so much time maintaining/fixing her computer is a welcome relief.

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