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Linux Business

No Demand for Linux in the UK? 207

eldavojohn writes "If you're a Linux user in the UK looking for a Linux box, you're not going to get it from Acer. The computer maker has started releasing Linux installed machines in Singapore but cited 'no demand' as a reason for not releasing the same computer with Linux installed in the UK. From the ZDNet article: 'Before the launch of the Acer Aspire in Singapore, there had been no suggestion that any major manufacturer other than Dell was even considering releasing Ubuntu-based products. However, Acer president Gianfranco Lanci did tell Financial Times Deutschland that "the whole [PC] industry is disappointed with Windows Vista". Lanci claimed that Microsoft's new operating system had not boosted PC sales, due to concerns over its stability and overall maturity.'"
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No Demand for Linux in the UK?

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  • No demand...really? (Score:2, Interesting)

    by bogaboga ( 793279 ) on Wednesday August 01, 2007 @01:02PM (#20073493)
    I wonder how they came to the conclusion that there is no demand? Was there a survey among potential new PC buyers? Or is this company another Microsoft buddy, I wonder.
  • Very clever (Score:2, Interesting)

    by Statecraftsman ( 718862 ) * on Wednesday August 01, 2007 @01:14PM (#20073717)
    Very, very clever indeed ol' boy. Acer, you ravishing young chap, you've really done your homework. First you trash Vista as not providing anything exciting to the PC makers and business community. Then you follow it with the comment that there's "No demand" for Linux somewhere(anywhere). I can think of no surer way to incite riotous demand for your linux-loaded hypothetical product.

    I say, you must have stolen a marketing strategist or two from Google or Apple. Don't worry. I won't say, "I told you so" when you finally do offer Linux in the UK and everywhere else. I'll just be standing by and by with a golf clap saying, "Good show, Guvna."
  • by Thumper_SVX ( 239525 ) on Wednesday August 01, 2007 @01:21PM (#20073817) Homepage
    I bought my wife an Acer laptop about a year ago. A month out of its warranty, and the motherboard failed. A search on Google turned up multitudes of people with the exact same problem (no video, so the system doesn't even complete POST). To say I was very disappointed would be an understatement.

    I guess you get what you pay for with them...

    I will never buy Acer again.
  • Re:Maybe... (Score:4, Interesting)

    by u-bend ( 1095729 ) on Wednesday August 01, 2007 @01:25PM (#20073919) Homepage Journal

    It seems they just don't want Lunix on anything.
    Lunix. [wikipedia.org] You keep using that word. I don't thing it means what you think it means.
  • Silliness (Score:3, Interesting)

    by fishthegeek ( 943099 ) on Wednesday August 01, 2007 @01:34PM (#20074071) Journal
    If I knew beyond the shadow of a doubt that there was a potential customer that I wasn't reaching I'd be trying damn hard to make room for them in my product line. I had never been a Dell customer prior to the e1505n model. They asked, and like an awful lot of other people I said that I'd buy a Dell if they factory installed Linux. I bought one, and the irony here is that I sold my less than ninety day old Acer laptop to help finance the purchase.

    The point isn't that I was just one customer, it's that I was just one more customer. Dell's market share grew by just one customer that day, and probably a lot more than that but I'm speaking about my own story here. Acer (and dang near all American telecommunications companies) need to get what Dell did, that markets are built one customer at a time. I just don't get what they're teaching in business school these days. Damn kids.
  • by john-da-luthrun ( 876866 ) on Wednesday August 01, 2007 @01:40PM (#20074199)

    I'm a Linux user in the UK, but I'm not remotely surprised by this news. By and large, people in the UK are extremely conservative about IT: Firefox take-up here has been far lower than in the US or mainland Europe, for example.

    Basically most people don't want to appear remotely "geek-ish", and to show the slightest interest in what software your computer is running, or to change any of the standard default settings (internetexploreroutlookexpressmicrosoftoffice...) , is to break this anti-geek taboo.

    This applies in business and the public sector as well as the consumer market. The use of FOSS in the UK is far lower than in most other EU jurisdictions, in all sectors.

  • by Anonymous Coward on Wednesday August 01, 2007 @01:51PM (#20074413)
    So you live in a country without consumerrights?
  • Re:Maybe... (Score:3, Interesting)

    by CowboyBob500 ( 580695 ) on Wednesday August 01, 2007 @02:06PM (#20074705) Homepage
    Personally, I'm seeing a migration away from Linux onto Macs over here in the UK. I was a regular Linux user myself (as in my only OS) from Mandrake 8 all the way through to Ubuntu Dapper Drake. But in November I got myself a MacBook and haven't looked back. Amongst my peers I'm also seeing this trend.

    Bob
  • by BlueParrot ( 965239 ) on Wednesday August 01, 2007 @02:07PM (#20074723)
    I seriously think that that it is just a question of time before Microsoft's OEM deals end up in the European Commission. Expect something along the lines of disallowing the license to be tied to a specific motherboard, disallowing per-machine pricing, require vendors to offer system's without software pre-installed at a reduced cost .. etc. There is plenty of precedence for this in other EC rulings so it is just a matter of when somebody pulls the trigger and files a complaint. Sure, it will be hard for the OEMs or other organisations to do so, but at the rate that Microsoft is pissing on everything they get within financial proximity to, it will happen sooner or latter.
  • by ptarra ( 814310 ) on Wednesday August 01, 2007 @02:12PM (#20074795)
    This story didn't happen in the UK... a little bit south of that, in Spain. We bought a dozen Acer Aspire "something" preloaded with Linux. It was a pretty good deal and I thought that if they came preloaded with any flavour of Linux it should be pretty simple to either change it or upgrade it... right? WRONG!!! They came preloaded with something called Linpus Linux without X or any recognisable management software or even a note with root password (it happened to be '111111' but it was a long guess process).... so... I decided I would just install any other distro... HA! Tried Debian, OpenSuSE, Fedora and many more but the install system would fail in all of them. After long (and when I say long I mean days...) tweaking we managed to install OpenSuSE on one of them unplugging the floppy disk drive. That gave us a clue on changing some startup parameters to be able to load a full install (I recall noirqpoll and some other obscure settings...). Conclusion: Acer didn't intend that no one would ever be able to use those systems with Linux... I mean.... how much did Microsoft pay them to preload those systems with Linpus Linux in such a way????? Regards,
  • by HumanPenguin ( 889927 ) on Wednesday August 01, 2007 @02:20PM (#20074933)
    When you buy a laptop and try to install Linux on it you often find that some of the hardware is not well supported. When ACER sells you a laptop with linux you can be sure you have hardware that is supported by linux. More to the point you have one more company giving the hardware manufactures a hard time for not releasing details on their product and allowing the Open source community to write hardware. or even providing Linux drivers of their own in binary format ala Nvidia Currently many hardware venders see little or no reason to provide linux support because there customers are not the users but PC Manufacturers.
  • by Anonymous Coward on Wednesday August 01, 2007 @02:59PM (#20075573)
    Since late 2004 it is easy to purchase a barebone laptop, put in your own CPU, memory, hard disk, optical disk, wireles card. You can buy them from abspc.com. excaliberpc.com, allasus.com, or even directly from manufacturers. All Asian brands are available, ASUS, UNIVILL, MITAC, COMPAL, etc. From my own experience ASUS barebones are the best.
    'Building' a laptop if you can call it that, takes about half an hour, easier than building a desktop. You get a laptop without a brand name on it, you can put your own, "Joe's Company etc.". No windows sticker either, ready to install linux.
  • Re:Hrm (Score:3, Interesting)

    by Shotgun ( 30919 ) on Wednesday August 01, 2007 @03:49PM (#20076359)
    Cost of extra training for sales people on the two differnt product lines if only a small portion will buy the Linux Acers then the cost of training could be more then the cost of sales.

    Sales people get training? My experience is that they generally know less than what is printed on the box. How much can it cost to print out a few extra script sheets?

    Cost of support, you get a person wanting linux but never used it before, get it and everything seems to go wrong and talking to technical support. I am assuming that they don't use global support.

    Maybe they should consider providing the same level of support that they provide for Windows.

    Cost of wearhousing now you need to manage 2 visual idenintal product lines the difference is the data on each system.

    The '80s called. They want their product handling methodologies back. (Don't answer the other phone. It's the 90's looking for their lame form of sarcasm.)
    If Acer is warehousing PCs, then they'll be out of business within the year. PC manufacturers don't build a PC until it is ordered. Do you think loading a Linux hard-drive instead of a Windows hard-drive would be any more trouble than installing a 1024M DIMM instead of a 512M DIMM?

    Cost of selling systems without Extra Junk installed, all those demo apps the company pays acer to put default on their system.

    You can only load so much junk. Acer makes some money off of that, but I doubt it amounts to what they pay for a Windows license. I think $40(US) is a good estimate of what they would be paying for a license. Each preload amounts to a single advertisement. How much can Nero afford to advertise to one customer. $5(US)? Then you'd need 8 preloads just to pay for the Windows license. If one 'advertiser' drops out, you're losing money. Ubuntu would allow you to make your customer happier, while relieving you of the headache of having to maintain multiple 'relationships'. You also get from under Microsoft's thumb, and can be in complete control of the OOBE ("out of box experience). In other words, Acer can market their laptops instead of Microsoft's product.

    Trade Policies, sometimes by changing the OS you may need to renegoate your trade policy with other countries.

    I can guarantee that Acer doesn't negotiate trade policy directly. The most it may do is try to buy off some politicians.

  • Re:Maybe... (Score:3, Interesting)

    by wykthorr ( 999067 ) on Wednesday August 01, 2007 @03:56PM (#20076455)
    I don't think MacOS has the future either. They are a lock-in company. I think in the longer therm people will be looking for open systems that offer good interoperability. We've all seen what closed source can do with security. I think people will get more and more concerned about stuff like Trusted Computing and DRM and they'll aim for the open systems. Even if they can't look inside themselves, people know that at least 1% of the users can and if something is wrong they'll shout out loud. I personally can't trust a Apple computer. I had in mind buying one, but I don't want another windows like system.
  • by twitter ( 104583 ) on Wednesday August 01, 2007 @05:32PM (#20077963) Homepage Journal

    This just goes round and round:

    Ummm. O.K. Except for the fact I was explaining why a company wouldn't sell a product with little demmand...

    But the best excuse you can come up with for selling Vista is that Vista will be "uniform" with itself if everyone used it. That's circular, don't you think?

    You then go on to completely ignore the flexibility of free interfaces to talk about progman.exe as if it does anything of importance outside of Win3.1. KDE, for example, has been made to look exactly like the current versions of XP. No doubt, usability studies will show that people used to working with XP will be more productive on KDE than Vista, just as they did back when M$ switched from 98 to XP. Distributions like Xandros provide a smoother transition to modern software than Vista but give you hardware that works, data security and system stability.

  • Re:"From Whom?" (Score:3, Interesting)

    by NickFortune ( 613926 ) on Wednesday August 01, 2007 @06:36PM (#20078689) Homepage Journal

    I'm open to the idea that you're attempting yet more mindless MS bashing.

    So are you suggesting that Microsoft are above placing pressure on an OEM not to bundle any OS other than Windows with their hardware?

    Even if your post was meant as a joke, its not funny, its been doing a billion times here already.

    Oh, I see. It's not that MS aren't engaged in anti competitive practices, just you think it's terribly, terribly unoriginal of me to keep bringing up like this. I'll bear it in mind for next time :)

  • Re:Maybe... (Score:3, Interesting)

    by donaldm ( 919619 ) on Thursday August 02, 2007 @05:07AM (#20083105)
    I live in Australia and Linux is making quite serious inroads into the server market. The problem with the Desktop is you normally get a MS Operating System and unless you really want to go to a lot of trouble you pay the Microsoft Tax.

    The company I work for (over 100,000) has over 16% (most technical) of their desktops running under Linux. Why we don't have more is the Company has a very good contact with Microsoft but at the moment the policy is "No Vista!".

    Actually where you are seeing a huge switch to Linux is in India http://in.rediff.com/money/2007/aug/02linux.htm [rediff.com] and the Asian market is looking very seriously at this. I know some people say that the Asian market is rife with piracy for MS Windows but now it is just as easy and legal to burn a Linux DVD than a MS Windows DVD (the cost is the same and no hassles from the cops), the problem is marketing and that is happening as well.

    As far as MAC's go I think the market will always be small. The interface is nice and the OS is great (it's Unix after-all) but you end up paying for lots of things. Of course you could put on freeware such as Open Office but you can do that with Linux as well (normally by default) and if you really want a "Wow" interface Linux has Beryl. The Asian market, China and Russia seem to think that Linux in one form or another is great. It saves them billions.

    I am now waiting for "But what about games?". Well if game developers want to pass up on a billion dollar market then that is their prerogative. The problem for game developers is DRM and how do you stop piracy which is not that easy to do under Linux. Actually many people will buy a good game if there is value adding but a mediocre game normally gets pirated.

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