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Linux Starts to Find Home on Desktops 364

WSJdpatton writes "The much-hyped notion that Linux would be a viable alternative to Windows to run desktop and notebook PCs for corporate users seemed dead on arrival a few years ago. But the idea is showing some new vital signs as companies look for cheaper alternatives to Microsoft products. The Wall Street Journal outlines several firms that are reaping savings and stability on their workplace desktops by rolling out Linux distributions. 'Auto maker PSA Peugeot Citroën last month said it will start using Linux on 20,000 of its workers' PCs. Novell Inc., which sells a version of Linux and is supplying it to Peugeot, says it has recently signed up several large U.S. financial institutions that are installing Linux on some employee PCs. Sales of Linux PCs are showing a really nice uptick at Novell, says Ronald Hovsepian, chief executive of Novell.' Not everyone is a convert, though. 'The State of Illinois recently consolidated its IT systems onto Microsoft software -- and has no interest in using Linux, says Paul Campbell, director of the state's Central Management Services department. "We don't have time for science projects in state government," he says.'"
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Linux Starts to Find Home on Desktops

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  • I am severely impressed with Illinois' capability of assessing a situation so quickly & flawlessly. They already claim an annual cost savings of U.S. $2.1 million [microsoft.com] [proprietarily locked DOC warning] for five years ($10.5 million total) by using Microsoft's technologies! Why am I impressed? Well, they didn't even have to try anything else out to discover this! If they did, this case study doesn't show any of it. That document (if you read it) only makes claims but backs it up with nothing. I laugh at the very idea of it being titled a "Case Study."

    You know, where I work, if you make a statement like "would save our company $10 million" you kind of need to make a business case. A large part of the business case is having micro experiments & demonstrations & data to present to back up your business case. In fact, it's a lot like the scientific process where you present facts that prove your argument. Granted, it's not required to be that rigorous but you usually have to get those to agree with you through this.

    If I were a tax paying Illini and that document was the only thing persuading me that my government should use Microsoft products, I would bitch. That's just me, though. I think precisely what this Joseph Campbell needs to do is a "science project" as he calls it. For some reason they're avoiding a "business science project" and I'm really questioning his motivation for circumventing that.
  • Ouch (Score:3, Insightful)

    by Stephen Tennant ( 936097 ) on Tuesday March 13, 2007 @12:48PM (#18334479) Journal
    "We don't have time for science projects in state government," he says.

    I felt that one hit my balls.

  • by coolmoose25 ( 1057210 ) on Tuesday March 13, 2007 @12:49PM (#18334485)
    Even though I prefer Windows to Linux, it is not much of an endorsement when the uber-efficient State government endorses your products...
  • Re:Ouch (Score:3, Insightful)

    by geoffspear ( 692508 ) on Tuesday March 13, 2007 @12:55PM (#18334593) Homepage
    Why, are you a scientist at one of the U. Illinois schools that is apparently closing down unexpectedly after this announcement?
  • Re:Don't have time (Score:5, Insightful)

    by GoMMiX ( 748510 ) on Tuesday March 13, 2007 @12:57PM (#18334639)
    Honestly, it's amazing Linux has the adoption level and interest that it does given the influence a corporation the size of MS has. Really, it wouldn't be surprising to see MS spend hundreds of millions on lobbying and campaign donations.

    MS also donates software (and otherwise, I'm sure) heavily in districts where people of political influence reside.

    It's sad, but I don't question that a good level of MS support in the government is simply bought - one way or another.

    Mr. Campbell would be wise to word his MS preference carefully, as the voters of Illinois' citizens may feel their tax dollars should go to science projects that could save them tens of millions. Monies that could be put to good use for education in low income areas, real estate I'm well aware Illinois has in great abundance.
  • Re:Don't have time (Score:3, Insightful)

    by malevolentjelly ( 1057140 ) on Tuesday March 13, 2007 @01:00PM (#18334703) Journal
    Linux isn't a magical fairy security and stability wand. It's a also a massive paradigm shift in formats and IT training. The statement is totally valid- corporations have the resources to interopt alternative workstations into their network in order to try things out and make a shift. State governments don't have time for BS. Microsoft's out of the box solution for them likely has been working and will continue to- they are probably correct that it's cheaper for them than Linux.

    Windows Server has been gaining popularity lately with good cause- it's a product that's quickly improving.
  • Re:Don't have time (Score:1, Insightful)

    by Anonymous Coward on Tuesday March 13, 2007 @01:03PM (#18334743)
    "We don't have time for science projects in state government," he says.'

    Apparently, they don't have time for security either...

    Or even time to evalutae what the options are before making a decision! Nope, just blindly make the M$ plunge and then claim that you some how saved money even though you never bothered to evaluate what the other options are and therefore have no idea as to their actual costs and don't really know if you did save money or not... (pauses to catch breath)

    I think today my company will announce that we are switching over to Amiga, and it is going to save us billions of dollars. Because we don't have time for sci-fi conventions!
  • by vrmlguy ( 120854 ) <samwyse&gmail,com> on Tuesday March 13, 2007 @01:07PM (#18334813) Homepage Journal
    I've dual-booted for a long time, but it's only been recently that I started spending more time in Linux than in Windows. (And the shift was both dramatic and quick. In a single day, I went from less than 20% of my time spent in Linux to over 80%.) This is mostly due to the proliferation of Web 2.0. The latest version of Exchange's Webmail means that I no longer need to use Outlook, and Open Office is a more than adequate substitute for Office. There are a few internal web-apps that claim to require IE, but Greasemonkey has been letting me repair the worst of them. (BTW, I would love to have a way for User Agent Switcher to recognize certain URLs as needing a special string, instead of me getting an error page and having to change the string manually.)
  • Re:Don't have time (Score:5, Insightful)

    by nagora ( 177841 ) on Tuesday March 13, 2007 @01:08PM (#18334825)
    Linux isn't a magical fairy security and stability wand.

    Frankly, compared to Microsoft, pretty well any alternative is a magical security wand.

    State governments don't have time for BS.

    If only...

    Windows Server has been gaining popularity lately with good cause- it's a product that's quickly improving.

    I've been hearing that tune since Windows 2.0 came out. Lost interest long ago.

    TWW

  • by Anonymous Coward on Tuesday March 13, 2007 @01:13PM (#18334921)
    Quoted text from here: [state.il.us]

    Paul Campbell began his career as an Investigator for the Internal Revenue Service focused on reducing financial fraud.

    Unnecessarily subsiding a monopoly using taxpayers money, could well be considered fraud.

    He later served as a Special Agent for the Office of the Inspector General, General Services Administration, investigating public corruption.

    Let's not ask why he never looked at alternative suppliers in his current role.

    As an attorney, Paul worked as an Assistant State's Attorney in Illinois and in private practice at Piper Rudnick concentrating on commercial and business litigation matters. In 2001, after earning his M.B.A. at Northwestern University, Paul also served as Piper Rudnick's Knowledge Partner. He joined CMS as Assistant Director in February 2003 and was named Director of the Department in June 2005. Under Paul's leadership, CMS continues to achieve savings and enhance services as it implements new technologies, reduces waste and rethinks many of the administrative operations of the state.

    Where's the scientific data to support that claim? Where are the case studies?

    In light of this guys comments and history, IL residents should complain to their governors office. I'm sure Campbell would happily consent to an audit to ensure everything is above board.

  • Re:Don't have time (Score:5, Insightful)

    by Raistlin77 ( 754120 ) on Tuesday March 13, 2007 @01:17PM (#18334981)
    Decent IT departments have no problems with MS.

    Decent IT departments have no problems with Linux either.
  • by morgan_greywolf ( 835522 ) * on Tuesday March 13, 2007 @01:18PM (#18334993) Homepage Journal

    I still have a hard time as an administrator to get things like HP Printers to work with Linux. When I do get them working, I run into strange things like not being able to print out a landscape PDF in portrait.
    Either you're using very, very outdated printer software (*ahem*redhat*ahem), or you're using applications that aren't designed to work with modern Linux printing software like CUPS, hpijs, gnome-cups and KDE printing support. Whether inkjet or laser, I haven't had such problems with any HP printers in a very, very long time.

  • by Gryle ( 933382 ) on Tuesday March 13, 2007 @01:21PM (#18335045)
    Taxpayers don't have a say in every purchasing decision the government makes.
    Why the hell shouldn't we? As far as I'm aware of, the govt is using our tax dollars to pay for it right?
  • by Gryle ( 933382 ) on Tuesday March 13, 2007 @01:29PM (#18335175)

    What interface are you referring to then?
    The biggest drawback to Linux is that it requires a modicum of intelligence to learn. God forbid anyone should have to expend effort in an attempt to learn something new these days.

  • by 99BottlesOfBeerInMyF ( 813746 ) on Tuesday March 13, 2007 @01:32PM (#18335223)

    Not by default, and not as easily, but just as secure.

    I disagree. For a normal person/environment, this is not the case. Out of the box, the average Linux distro is more secure than Windows Vista. If you put work into Vista you can make it about as secure from a technology perspective as the average Linux install, but you can't change the malware ecosystem which targets Windows more and presents it with more threats, making the overall risk on Windows greater. Also, for more secure, managed environments you can utilize SELinux or something that provides more fine grained control than Vista can offer in a usable environment unless you have access to the Windows source code, which normal people don't.

    So if you're aiming for a level of security that is sort of middle of the road, then you can (with extra work) get Windows to the same state as the average Linux install, but you'll still have a higher risk. Further, if you're aiming for something above and beyond that, Windows just can't achieve some of the security layers that Linux can, so it will always be a bit behind.

  • by drinkypoo ( 153816 ) <drink@hyperlogos.org> on Tuesday March 13, 2007 @01:33PM (#18335243) Homepage Journal

    Not by default, and not as easily, but just as secure.

    This is not even remotely true. Linux is inherently more secure than Windows by design, at least if the security-related features are actually used (and I'm not even referring to selinux, for which there is no Windows analogue.) And on top of that, security holes in Linux are typically fixed much faster.

    I do not agree that it is possible to make Windows as secure as Linux unless you're not even turning the Windows machine on. And even if it were true, with the same amount of effort put into both, you could still stay far out ahead with Linux.

  • by Rycross ( 836649 ) on Tuesday March 13, 2007 @01:34PM (#18335275)
    Talking about freedom isn't going to fly when making a business case though. Freedom is a great reason to use FOSS, but if you want to get your boss adopted, you have to frame it the right way. Instead of talking about "freedom" as a concept, you ask him how he feels that Microsoft could change their software and make you lose your data, with no way of getting it back. Or, in my case, when evaluating a proprietary product, I could say "Well, this open source one does everything we need, its free, and the big bonus is that if we run into problems with it, we can take that source and work around it. If we use proprietary product X, we'd have to beg them for features." This is actually something I argued.

    To be quite frank, software freedom is kinda an out-there idea for a lot of people not closely associated with FOSS or computers in general. Dropping that on their lap is likely to put them off. If you can frame it in a way that illustrates exactly how it benefits them without bringing all the emotional baggage that typical FOSS screeds carry, then you will be a lot more successful.

    Thats why people talk about cost a lot. Its a very effective trojan to get FOSS into businesses.
  • Re:Don't have time (Score:5, Insightful)

    by Master of Transhuman ( 597628 ) on Tuesday March 13, 2007 @01:41PM (#18335413) Homepage

    All of which is bullshit because the moron at the Illinois state office said, "We don't have time for science projects..." - which is a clear demonstration that he has no clue what he's talking about when it comes to Linux and therefore isn't a competent IT person.

    The bottom line for any IT department should be just that - the bottom line. And Windows is KNOWN and DEMONSTRATED by industry statistics for being detrimental to the bottom line because of the costs of licensing, the cost of unreliabiliy and downtime, the cost of insecurity, the cost of complexity, and the cost of vendor lock-in compared to UNIX in general and Linux in particular.

    COMPETENT IT organizations will choose that software which over time will be cheaper to own and operate. Training costs are a small part of that effort - and would not be a problem had not INCOMPETENT IT organizations chosen to lock themselves into Microsoft products.

  • by SmallFurryCreature ( 593017 ) on Tuesday March 13, 2007 @01:55PM (#18335673) Journal

    Either hire a better administrator OR just suck it up and be a windows shop.

    The simple fact is that lack of skills in your employees is a problem you have to deal with in many fields, either hire better ones, train the ones you got OR do without that skill.

    It is the reaon you see those semi-cars. They are small trucks drivable with a car license that have a setup similar to a semi (those big trucks with a tractor element and the eh cargo element (am I dazzling you with my tech speak yet?)) because transport companies find it impossible to hire enough people with truck licenses (and are unwilling to train new ones). They offer more cargo space then a van wich in some business is more important then their low weight limit.

    Linux will have to be a choice similar to that, you can forget getting your nephews 12 year old kid to configure it, you are going to have to move your business software of Excell and you are going to have to hire someone who in 2007 isn't still baffled by setting up a printer.

    Oh am I too harsh? Well, I am so sorry but for the last decade I seen nothing but people come up with one excuse after another why Linux is so hard, while at the same time I get those things working without a sweat. Am I that brilliant, are you that stupid OR are you just making up excuses.

    Use windows, but don't try to put the blame on linux.

  • Science Projects (Score:2, Insightful)

    by chromatic ( 9471 ) on Tuesday March 13, 2007 @02:14PM (#18335983) Homepage

    "We don't have time for science projects in state government," he says.

    What if Chicago donated the time of all the workers painting "Richard M. Daley, Mayor" on every garbage can in the city? That could free a lot of time.

  • by Mateo_LeFou ( 859634 ) on Tuesday March 13, 2007 @02:17PM (#18336055) Homepage
    If I said I was capable of customizing a Hyundai so that it outran a Maserati Bora, would you say "Hyundais can be just as fast as Maseratis". Yes? Would you be right? Sorta. But not where it counts
  • Re:Don't have time (Score:4, Insightful)

    by Master of Transhuman ( 597628 ) on Tuesday March 13, 2007 @02:27PM (#18336221) Homepage

    No, industry studies have proven that using COMPUTERS WITH SOME OS gets things done faster and cheaper over paper and pencil. The fact that the only OS studied was Windows is not relevant.

    And you can't compare an OS that has had hardware vendor lock-in for the last fifteen years - and was the ONLY available cheap OS (DOS) for ten years previous to that - with an OS that only became usable in the last five or so.

    That says nothing about which OS is better NOW. It also doesn't say anything about the excessive costs of the Microsoft approach.

    Linux can facilitate a lot of low-cost common denominator products just as well as Windows - once people realize that the OSS development model is just as good as the commercial development model (and Linux can use the commercial model just as well as Windows, in any event.)

    It simply hasn't reached critical mass yet to do so - and that is because of vendor and corporate inertia encouraged by Microsoft with their contracts, their glad-handling sales reps, and their pseudo-monopoly status.

    The point is, to paraphrase Microsoft, where do corporation want to go? To more vendor lock-in, insecurity, unreliabiliy, and expense - or change the terms of engagement and try a different approach which is already demonstrating its feasibility in large-scale deployments?

    Do corporations really want to make Bill Gates richer while getting nothing but headaches in return, or do thsy want to get on with THEIR business and put some of that saved money into THEIR business?

    In the end, it really comes down to: is there ANYBODY in corporate management who has a clue?

    Oh, wait, never mind.

  • Re:Don't have time (Score:3, Insightful)

    by MrNormS ( 1002849 ) on Tuesday March 13, 2007 @03:27PM (#18337203) Homepage
    Linux isn't ready for the desktop. I have no problem admitting that. However, it is completely ready for my desktop. It just isn't ready for everyone's needs. My grandmother would have no more problem using Linux than using she does using Windows, as long as I set it all up for her. And don't be all "well you're a linux geek and you were needed set it up," as I also needed to set up her win95 machine that she used up until last year, and her XP machine she uses now. She lives in California... me in Canada, and regularly calls me to get me to explain her how to fix things. Here is where I could either use ssh to solve the problem or VNC to make guiding her easier. But no, she uses Windows due to fear of change (which she openly admits) and I'm stuck trying to guide her through "the printer thing" as her printer "doesn't want to do anything" and a "thing keeps popping up" telling her "something." On the other hand, there is lots of software missing for the Linux platform. Everyone quickly mentions games. Either way, I've been running Linux on the desktop since I was 16 and have never had a problem I couldn't solve with a little googling.
  • Re:Don't have time (Score:2, Insightful)

    by Frumious Wombat ( 845680 ) on Tuesday March 13, 2007 @04:09PM (#18337761)
    Illinois is like Louisiana. Allegedly one of the Longs said, "I want to be buried in Louisiana, so that I can stay active in politics". When I lived there, I don't think they were able to elect a dead guy, but given that that constituency can only go up, it's only a matter of time. We'll also note that dead aldermen will be just as brave as live aldermen in acting independently of the mayor.

    I miss Illinois some days; it was corrupt, but it was competent corruption.
  • by 99BottlesOfBeerInMyF ( 813746 ) on Tuesday March 13, 2007 @04:25PM (#18337983)

    Windows, when you're not running as Admnistrator, is easily just a 'secure' as Linux not running as root, for definitions of 'secure' that mean one user can't kill the whole system, and the Admin account is not compromised.

    When on fire you're just as secure as when you're not, for definitions of "secure" that mean you are unlikely to be hit by a russian nuclear device. Seriously, that's not a very reasonable definition of "secure" and even looking at that premise there is at least one outstanding, public privilege escalation in Vista right now and there almost always is in the current version of windows, while the same is not true on Linux. MS has never taken local escalations seriously.

    Windows has a big red 'X' painted on it as far as scumware authors are concerned.

    Windows is the low hanging fruit both because of default security and because of the monoculture install base size. Because of the increased risk on Windows and the education level of the users, its security needs to be technically superior to Linux to achieve the same risk and that is just not likely to happen anytime soon.

  • by sentientbrendan ( 316150 ) on Tuesday March 13, 2007 @05:21PM (#18338771)
    If people would actually fix some of the longstanding problems with linux on the desktop, instead of blaming microsoft for all of their problems, linux might actually see adoption on the desktop.

    What I think is hilarious, is that when you mentioned something like "problems with linux" people will say something like "what problems?" or "that doesn't compare to problem x that windows has." Well obviously it does, because on the desktop people have made that comparison and chosen the competition...

    Arguing for linux on the desktop is a process of denial, blame, and self righteousness that I have no interest in taking part in.
  • by GoMMiX ( 748510 ) on Tuesday March 13, 2007 @07:02PM (#18340227)
    I find your argument interesting. However, one thing I like the most about Linux is the fact I actually have the ability to fix any problems I may encounter. Unfortunately, I am not able to say the same thing for Windows.

    In all honesty, were Windows open source - my perspective might well change. I couldn't honestly say, since that option obviously not available. But I would certainly give it a chance.

    An example would be an issue one of my desktops has with msvcirt.dll that causes issues with (some) C/C++ compiled programs. It's a known issue, and there is even a hotfix that was developed in October of 2004. Amazing how it's still a hotfix, in 2007. I can even get the hotfix - all I have to do is pay $59. I might even be able to get it free by calling MS and sitting through a half hour of interrogation about my Windows license (And yes, it's legit - OEM from Dell, it's the principle of the matter that bothers me most. If I wanted to be treated like a criminal just to be a customer, I'd buy music CDs, too.)

    It sounds to me the process of denail, blame, and self righteousness might be at work here -- but I don't believe it's in support for Linux adoption. Linux is free. It is also an extremely reliable platform. Most importantly, it is an open system. Should something go wrong, you are able to fix it yourself -- should you be capable.

    The only thing I see giving MS an advantage is the fact they already have the majority of the market-share. As MS' market-share lowers and Linux adoption grows, we will see a greater level of commercial software development on Linux -- and the game will certainly change then. Personally, though, unless you use MS Office or play games only available to Windows -- there's really no benefit to having Windows over Linux aside from preferences. And I imagine a great many people will always prefer Windows because it is familiar, if nothing else. Honestly, for the work I do on the PC -- were it not for the completely crap inability I have to fix problems within Windows due to it's closed nature -- I would probably prefer Windows for the GUI environment. I guess I just like the GUI better, to be frank. But when it comes to the dirty 'real' work - I will always have a preference for the unix-like command line of Linux.

    Then again, if UltraEdit-32 was available on Linux, haha - that might change too. Ohh my, what a mind twister!

    In the end, both OS' have room for improvement. I like them both, but to say anyone promoting either OS is in denial, blame, or self-righteous is just arrogant at best.

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