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Red Hat Software Businesses

Red Hat Recap 359

We have some assorted Red Hat stories which can be - and in fact already have been - jumbled together for your reading pleasure, like a sort of literary succotash. Forbes has an accusatory piece about Red Hat's licensing model, which is apparently, err, Microsoft-esque. Red Hat reminds everyone that RH9 is not going to be officially supported for much longer. Internetnews.com has a brief interview with Red Hat's CEO.
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Red Hat Recap

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  • by sircle_72 ( 710306 ) <(ten.labolgcbs) (ta) (27_elcris)> on Saturday April 03, 2004 @05:38PM (#8757898) Homepage
    Everything you wanted to know about red hat but were afraid to ask... six months ago.
    • by Anonymous Coward on Saturday April 03, 2004 @07:47PM (#8758590)
      He also got it wrong. The new model is that Fedora is the bleeding edge software, and can be released that way for the eager hackers to play with. We get freely published software with no tech support from RedHat except doing the bug fixes, they get thousands of beta testers.

      They then charge the licensing fees for the commercial releases, *which contain licensed tools which RedHat could not publish as freeware* due to some of the odder and non-GPL compatible licenses. (Take a look at QT and the recent XFree86 copyright issues for examples.)

      You could install it entirely free before from downloaded ISO's or RPM's, and you can still do this with Fedora. What you can't do is buy one copy, install it on 500 machines, and expect RedHat to support all 500: that was slaughtering their Linux tech support.
      • by noselasd ( 594905 )
        On the other hand, Red Hat makes a damn fine stable product. Well tested
        and with lots of enterprise features.
        You can pay for it and get support,(and not to mention "support" redhat).
        Or you can get it for free - www.whiteboxlinux.org
      • What you can't do is buy one copy, install it on 500 machines, and expect RedHat to support all 500: that was slaughtering their Linux tech support.

        Folks with 500 systems don't bother RH's tech support, except possibly with kickstart issues to automate their rollouts. I've gone and bought copies so I could call and ask questions (well, once, I learned my lesson after that). They help with basic install issues only. Redhat's Bugzilla system is a far more useful means of getting support, but at that level I

  • by Nugget ( 7382 ) * on Saturday April 03, 2004 @05:38PM (#8757899) Homepage
    I'm disappointed in michael. I would have expected more invective. When I pointed this out last June [slashdot.org] he took the opportunity to taint the article with inflammatory and inaccurate editorial making it sound like I didn't know what I was talking about. Now I guess I've been vindicated by Forbes and the article gets no such coloring from the slashdot editors.

    How can we accept Red Hat's per-seat pricing and overbearing EULAs that allow them to audit user sites for license compliance? Why does Red Hat get a free pass from the community and from the FSF for constricting our freedom as badly as Microsoft ever has?

    Rick Carey speaks the truth. Red Hat is no more a "Free" choice than Microsoft is.

    • by Anonymous Coward
      All the software in all verions of Red Hat is free. They don't need a 'free pass' from the community, the FSF or anyone else because they are fully complying with the licensing terms of all the software they distribute. Come back when there's something to whine about.
      • by saden1 ( 581102 )
        Exactly...no one is forcing anyone to choose Red Hat. Like every company Red Hat responds to customer demands. If customers start going somewhere else for the their Linux solutions you'd better believe they'd change their license policy.
    • by tftp ( 111690 ) on Saturday April 03, 2004 @05:44PM (#8757928) Homepage
      Why does Red Hat get a free pass from the community and from the FSF for constricting our freedom as badly as Microsoft ever has?

      It doesn't get a free pass; RH is just free to offer any stupid EULA they can come up with. However if you accept such EULA then it would be none other than you who constricted your own freedom.

      • by Nugget ( 7382 ) *
        But no, they are not. The GPL expressly prohibits their ability to place additional restrictions on the software. They do not seem deterred by this, however.

        Read the EULA. Read the license. Tell me how they don't violate the GPL.
        • by Anonymous Coward on Saturday April 03, 2004 @05:52PM (#8757985)
          They don't place any restrictions on your right to redistribute GPL software. They don't place any restrictions on your right to receive source for the GPL software they provide to you. The only thing they place restrictions on is the terms on which they will proivide you with support services. That's it.

          Now, tell me how they do violate the GPL.
        • by adamfranco ( 600246 ) <adam@NoSPAm.adamfranco.com> on Saturday April 03, 2004 @06:33PM (#8758233) Homepage
          I just read the EULA [redhat.com]and it specifically says,

          Red Hat Linux itself is a collective work under U.S. Copyright Law. Red Hat grants you a license in this collective work pursuant to the GNU General Public License.

          Nothing in the EULA says anything about not being able to copy the software.

          Now, from browsing around their site I gather that what RedHat is charging for (and restricting on a per-machine basis, is a connection-to/right-to-use their update service. I wasn't able to see anything that said that you couldn't take one ISO of Advanced Server and put it on two machines. However, you would need to pay twice to be able to update both of them via RedHat's update system.

          If you want to install RedHat AS and then compile all updates your self, it seems that you would be welcome to, but why then use RedHat?

          This kinda actually makes sense as a business plan. If you have mission-critical servers, but not the expertise to admin them under Debian, *BSD, Gentoo, etc, buy a RedHat license and have it "just work"(TM).

          • by Nugget ( 7382 ) *
            Bear in mind that any user of REHEL (with or without a service agreement) is also bound to this agreement [redhat.com] which serves as an extension to the standard EULA.

            In it, the user agrees not to install RHEL on machines not covered by a service agreement and that if they are caught doing so they may be charged penalties by Red Hat.

            This Red Hat Linux Advanced Server and Services Agreement (the "Agreement" is between Red Hat, Inc. ("Red Hat") and any purchaser or user ("Customer") of Red Hat Linux Advanced Server

            • by Paul Jakma ( 2677 ) on Saturday April 03, 2004 @06:58PM (#8758383) Homepage Journal
              That agreement is essentially much the same as the RHEL agreement but less developed, RHAS is obsolete now, replaced by RHEL AS. Anyway the text quoted prohibits you from lying about how many copies of RHAS you have installed while you are covered by the subscription agreement. Which is quite reasonable for a support & update subscription service.

              It does not prohibit copying. My personal opinion is that if you removed RedHat trade marked packages, in accordance with appendix 1 sections 1 and 2 of the RHEL licence, replaced them with your own image packages and called it "My Personal Advanced Linux" you could then install that on other machines without breaching the RHEL subscription agreement. But ask a solicitor first.

              Even if you could not, you definitely would be able to give copies of "MPAL" to other parties, as well as individual update packages received via RHEL update channels from RH. (but dont take my word, ask a solicitor).
        • by Paul Jakma ( 2677 ) on Saturday April 03, 2004 @06:50PM (#8758330) Homepage Journal
          If you would take your own advice and actually read RedHat's "EULA" [redhat.com], which is actually not a EULA, but a subscription agreement, you might notice that Appendix 1, section 1 specifically notifies the agreeing party of their right to copy and redistribute the component software under the individual licences of much of the component software in RHEL, further RedHat is quite specific that the agreement does not restrict or limit the customer's rights in any way with respect to those rights granted by the licences of the individual component software which makes up RHEL. Indeed the preamble of Appendix actually grants the agreeing party a licence under the GPL to the collective work.

          RedHat are not violating the GPL. You are allowed to copy RHEL, sans the small number of packages containing RedHat Trademarks. And RH even make this easy by seperating the Trademarked art work into seperate packages from the actual GPL'd packages which use those Trademarked images. Indeed the frupping RHEL subscription agreement even goes into detail on this in section 2 of Appendix 1. And you cant call the resulting distro RHEL or even allude to it being RHEL.

          There are 0 additional restrictions placed on the RHEL user in terms of what they may do with the software components. The only thing you are not allowed to do as a RHEL subscriber is lie to RedHat about how many copies of RHEL you have installed, which relates to the support & subscription side of RHEL or copy their proprietary RHN server software (which isnt (AFAIK) part of RHEL), which is fair enough.

          Whether you use RedHat or not, and you dont have to, there are plenty of linux distro's out there to choose from, you still benefit from the resources RedHat puts into bettering linux by paying people to work on it. Indeed, you can even download a free and unsupported version of a Linux distro into which RedHat invest a lot of engineering resources if you want to. Even if you dont though, you will still be benefiting from the work RedHat employees are paid to do on free Linux software. (as well as those IBM, HP, Sun, SuSe, Mandrakesoft, $whatever_corporation, etc.. etc.. employees who also are paid to work on Linux and linux related free software). If a subscription fee means RedHat can continue to work on contributing to Linux, then that is good, because we will _all_ benefit, regardless of which distro we use.

          I wish the clueless "leet" kiddies would grow up, get a clue and stop the inane ill-informed RedHat-bashing, but I guess there's little hope when even long long standing members of the community (such as yourself, thanks for the bovine project ;) ) are on the bandwagon too.
    • by goon america ( 536413 ) on Saturday April 03, 2004 @05:47PM (#8757946) Homepage Journal
      Why does Red Hat get a free pass from the community and from the FSF for constricting our freedom as badly as Microsoft ever has?

      'Cause the EULA is only to impress PHBs. Anyone who knows their salt doesn't have to abide by that EULA in any meaningful way [whiteboxlinux.org].

    • by The Monster ( 227884 ) on Saturday April 03, 2004 @06:12PM (#8758124) Homepage
      How can we accept Red Hat's per-seat pricing and overbearing EULAs that allow them to audit user sites for license compliance?
      The article itself says why, although it mocks the reasoning.
      But Red Hat claims Enterprise Linux is still free--because customers are being charged for support, not for the software itself (ahem).
      For years, we FOSS advocates have said
      You can give away the software and make your money on the support.
      RH is doing exactly that. Anyone who wants a copy of the software can have it, free as in beer and speech. They can hire anyone they want for support, whether in-house or outsourced, under mutually agreed terms. What they can't do is make a deal for RH to support a 20-user shop, and then pile on 30 more users for free. Letting your customers take advantage of you is not the way to make money.

      Maybe my perspective is different on this because I make my living in the Support department of a company that sells support contracts that ultimately pay for me. I tend to be frustrated by our Sales and Implementation departments driving things under The Manufacturing Delusion [catb.org], more interested in 'making the sale' than creating an environment that offers our customers an ongoing service. Lately I've seen signs to suggest we might be turning that around, though.

      • How can we accept Red Hat's per-seat pricing and overbearing EULAs that allow them to audit user sites for license compliance? Why does Red Hat get a free pass from the community and from the FSF for constricting our freedom as badly as Microsoft ever has?

      While I haven't paid as much attention to the whole thing as some people probably have, I've seen nothing of a "free pass" for Redhat. Ever since they announced the changes to their licensing/business people have been royally pissed and not shy about

  • Summary (Score:2, Funny)

    by Anonymous Coward
    There was a danger this Forbes troll by Daniel Lyons wouldn't get all the hits it was trolling for so Slashdot decided to help out.
  • At a loss.... (Score:5, Interesting)

    by hot_Karls_bad_cavern ( 759797 ) on Saturday April 03, 2004 @05:43PM (#8757914) Journal
    i'm going to have to upgrade my machines, but am NOT going to pay $179 to do it, but can't trust the possibility of Fedora adding/removing/changing things willy-nilly (i know there's more care taken than that, but not the kind of care that will taken with Enterprise for Workstations and it's siblings). i'm not sure which distro will upgrade my RedHat installs with the least disruption. And i hate to sound like a crufty old man, but i'm used to the RH tools and don't really desire to learn the in's and out's of a new distro, but i 'spose i'll have to.

    *shakes head at RedHat*

    • Re:At a loss.... (Score:2, Interesting)

      by lofoforabr ( 751004 )
      > And i hate to sound like a crufty old man, but i'm used to the RH tools and don't really desire to learn the in's and out's of a new distro That's what leads most people to stick to what they are currently using: lazyness. If people were just looking forward to at least experimenting new things, I suppose neither MS nor RH would be acting the way they are. Well, in theory they could, but the userbase would surely get smaller. > but i 'spose i'll have to. Sorry for snipping the end of your phrase
    • $179? No problem. (Score:5, Insightful)

      by Saeed al-Sahaf ( 665390 ) on Saturday April 03, 2004 @05:56PM (#8758010) Homepage
      i'm going to have to upgrade my machines, but am NOT going to pay $179 to do it

      I don't see any particular problem with paying for software I need and $179 really isn't that much. I'll end up paying it one way or the other to RH or Novell (SuSE). No, I have NO intention of moving to some boutique distro that requires a Linux Guru to manage.

      By the way, I don't quite understand why people that will pay $200 plus on an iPod, big cash in the latest game toy / case mod / whoop-dee-doo / sushi bar excess, why $179 for an OS is a proble.


      • By the way, I don't quite understand why people that will pay $200 plus on an iPod, big cash in the latest game toy / case mod / whoop-dee-doo / sushi bar excess, why $179 for an OS is a proble.

        I'm not aware of too many businesses that purchase iPods for all their employees. Or outfit their serverfarm with iPods.

        The point isn't a single $179 purchase. It is $179 times the number of systems (or processsors) invovled. It adds up - and quickly.

        But wait a sec - it's not just $179. It is $179 plus t

      • I don't see any particular problem with paying for software I need and $179 really isn't that much.

        That is an outrageous price when talking about software that is both Free and free. I can see paying that much for support services, but not for the actual software itself. Given that you cannot download RedHat Enterprise for free, you aren't paying for support.

        No, I have NO intention of moving to some

        boutique distro that requires a Linux Guru to manage.

        All systems require some degree of competence an

    • I suggest checking out the major GNU/Linux distros [distrowatch.org] that use the RPM system. Mandrake [mandrakelinux.com] looks particulary good for someone abandoning Redhat.

      Of course, I use Gentoo [gentoo.org]; so this is pure speculation. ;)

    • by ameoba ( 173803 ) on Saturday April 03, 2004 @05:57PM (#8758021)
      If you want something Free that NEVER gets changed, why not look into Debian Stable?

    • Re:At a loss.... (Score:3, Informative)

      by Anonymous Coward
      Easy answer!

      http://www.taolinux.org
      http://www.whiteboxlinu x.org

      Both are rebuilt Red Hat Enterprise Linux 3.0 distros, free to the community, and supported with updates. And even if those projects stop doing updates, you can just download the SRPM updates from RH's site and rebuild them!

      Best of all, RHEL is supported for FIVE years. Stable, polished and long-lifed, community RHEL variants are the way to go!
    • Re:At a loss.... (Score:5, Informative)

      by Alan Cox ( 27532 ) on Saturday April 03, 2004 @06:12PM (#8758122) Homepage
      If Red Hat support isnt worth $179 then don't buy RHEL, its as simple as that. You can grab Debian, Gentoo, RHEL clones like Whtiebox, or use Fedora.

      Thats why the MS comment is so off, you have lots of choices. In fact I believe Progeny were also talking about RH9 extended support, and there is a Fedora legacy project. Probably the support quality of the volunteer projects won't be as good as RHEL or SuSE enterprise products, but there is a reason for that you can copy code for free, but support and errata testing cost real money.

      As to updates. FC1 will update RH9 smoothly.

      Alan
  • Forbes is optimistic (Score:5, Interesting)

    by Gwala ( 309968 ) <adam@NOspam.gwala.net> on Saturday April 03, 2004 @05:46PM (#8757941) Homepage
    Forbes seems rather optimistic about linux - just take a look at their 'linux at work' sidebox.

    Linux Loyalists Leery

    - IBM Refuses To Indemnify Linux Users
    - Red Hat's Mad Matt Vs. Humongous SCO Lawsuit
    - IBM Takes Linux To A New Level
    - Why You Won't Be Getting A Linux PC
    - The Limitations Of Linux
    - Boies' Take On Linux
    - PeopleSoft Jumps On The Linux Train
    - Oracle's Linux Lineup
    - The Cult Of Linux
    • by the gnat ( 153162 ) on Saturday April 03, 2004 @07:53PM (#8758619)
      Dan Lyons (the author of the linked column) is also the same guy who wrote a rambling, incoherent article describing Linux users as naive, idealistic hippies, constantly referring to them as "Linux crunchies." And the crack editing team at Forbes saw fit to publish it. How does a publication that purports to cover the business world manage to be so out of touch with it?
    • by Xenographic ( 557057 ) on Saturday April 03, 2004 @07:57PM (#8758646) Journal
      This is another Daniel Lyons article.

      Daniel Lyons is an idiot. He does no research whatsoever, as far as I can tell. He wrote a piece on Groklaw that consisted of reading PJ's (inaccurate, to protect her privacy) whois information on her domain and accusing her of working for IBM simply because IBM has an office in that city (the irony being that she doesn't actually live there...).

      To support his arguements, he quoted random trolls. I don't remember offhand if they were from Yahoo or Slashdot, but it doesn't matter and I mention this simply to give you some idea of how little thought this man puts into his pieces.

      In short, the proper response to an idiotic article like this is simply to consider the source, and then ignore it. Save, of course, that I reccomend to everyone who might care that they never subscribe to Forbes because their research is shoddy, and I can prove it with respect to these stories.

      At least Didio seemed to finally wake up when last she commented on SCO, only to stop commenting on it (at least, so far as I have seen as of this writing). Lyons, however, seems to have gotten upset when it became clear to anyone following the SCO story that he had done no research, and is thus personally invested in the story at this point. That is the only explanation I can give for his incredibly infantile and poorly reserached article on PJ, which was, ironically motivated by her comments that he needed to do better research...

      So then, it is clear that Forbes' editors are prone to letting poorly researched crap past them (assuming they actually do any sort of editorial review over Lyons to begin with), and that the entire publication should be considered suspect until such time as they can demonstrate better research skills, not to mention a higher level of maturity.

      Frankly, to me, Lyons is nothing more than a troll who uses a spell checker and has wider readership. My primary uses for his article consist entierly of a meager amount of comedic value and source material to have printed on novelty toilet paper. I should hope that no one ever decides to challenge that as fair use, because I would have too much amusement in creating bad puns with the acronym IP... ;]
  • by Herkum01 ( 592704 ) on Saturday April 03, 2004 @05:49PM (#8757964)
    Talk about a bunch of BS. RedHat wants to charge for support for the OS. Now Carey does not want to buy Linux but would rather go with Windows. So pay Microsoft for a license and then hire your staff for support to address the problems that Microsoft did not fix. Or use Linux and pay Redhat to support the OS and not pay any licenses, or not pay RedHat and hire your own staff. Either way you are not paying for a license to Redhat and you are paying for support for both products so it seems like Linux is still a winner.
  • The job used to be having to explaing OSS and Linux, sell it, and if they wanted Red Hat, fine. It was the least of your worries.

    Red Hat is now three separate moving targets:

    fedora
    rhel
    rh9

    Present that to a business person and they just say... "Thank you. Next".
    • by AKnightCowboy ( 608632 ) on Saturday April 03, 2004 @06:07PM (#8758087)
      Red Hat is now three separate moving targets: fedora
      rhel
      rh9

      Not really. RH9 is irrelevent next month and I think it's been made pretty obvious that Fedora is the unstable beta development branch that feeds into RHEL and you use it at your own risk with zero support. Red Hat's only product is Red Hat Enterprise Linux. If you're a home user then they're pretty much telling you to go use some other distribution. Mandrake would be the most logical choice for former home Red Hat users, but they should give Debian a try as well.

      With all that in mind, our group decided to stick with Red Hat and purchased the 20 WS licenses and a couple ES licenses for our machines. I can't say I'm particularly impressed with RHEL so far. The lack of packages that used to even be in RH 9 is amazing. They don't even include xcdroast anymore so I'm kind of at a loss as to how I'm going to burn CDs until I can get it to compile from source (I'm having trouble with that for some reason). I also love how they leave out several packages like dhcp and openldap-servers from WS and expect you to buy the much much more expensive ES brand to get them. Not a big deal since you can still just download the server packages you need from the ES channel, although it probably won't auto-update through RHN. All-in-all, an incredibly lackluster product. If we didn't insist on "commercial support" I'd have just went with Debian.

    • Two simple targets (Score:5, Insightful)

      by Alan Cox ( 27532 ) on Saturday April 03, 2004 @06:19PM (#8758175) Homepage
      Fedora - this is what RH was before it got tangled up in retail and other things that slowed it down. Its regular releases, new toys and akin to RH5, RH6, RH7, etc

      RHEL - business oriented product with Red Hat support and with certifications and testing guarantees for things like Oracle. In order to b e supportable it handles less hardware, contains less packages and picks more conserative ones, as well as having a long lifetime.

      I've not found many businesses have problems untangling this. but some of the non business folks got a little baffled or still don't realise that
      a) FC1 updates RH9 fine
      b) FC is exactly what old RHL (7.x etc) was about.

      • a) FC1 updates RH9 fine

        Yup. In fact, I went insane yesterday and installed yum on my RH9 box. I then used it to upgrade to FC2test2 while everything was running (including X), I then restarted X and boom, I'm running FC2test2.. including the x.org X11. I still need to reboot to use the 2.6 kernel instead of RH9's 2.4 kernel.

        The only problem I had was I had ximian installed, and had to uninstall a couple of ximian packages.
  • by Coryoth ( 254751 ) on Saturday April 03, 2004 @05:52PM (#8757986) Homepage Journal
    They claim the cost of switching ditributions is very high, potentially involving rewriting a lot of code that you had written that may have taken advantage of features of the particular distribution.

    That one strikes me as a little odd - I've been pretty distribution agnostic myself, and never really had any problems moving from one to another. At worst you can just install a few extra packages to cover some version differences. Then again, I'm a single user - I'm not trying to maintain an enterprise wide system, nor do I really have any experience with such things.

    So, my question is, how big are the costs of an enterprise changing distributions? I can certainly understand some significant cost (potential retraining, reorgansing the system a little to work with any new structures) but I can't quite imagine it being that high. If I had to guess, I would imagine it not being overly different from say, upgrading from Windows2k to WindowsXP or some such.

    Can someone with some experience in this provide some insight?

    Jedidiah.
    • The differences between RH9 and SuSE 9 are significant, mostly in installation and maintenance area. The up2date is completely different, and you can run your own. Printers are done differently somewhat. Even /etc/rc.d tree is different. In a large company, such as with 100 boxes, this may be a problem - but not an insurmountable one.

      The pain of migration from Win2k to WinXP... nobody in his right mind would do that. Win2k is the best OS that MS ever came up with. But if you insist, that migration would b

      • The differences between RH9 and SuSE 9 are significant, mostly in installation and maintenance area. The up2date is completely different, and you can run your own. Printers are done differently somewhat. Even /etc/rc.d tree is different. In a large company, such as with 100 boxes, this may be a problem - but not an insurmountable one.

        Thanks, that's the sort of summary I was looking for, and was pretty much my understanding. Yes, there are some significant differences, but nothing too challenging. Unles
    • I say bullshit.. (Score:5, Interesting)

      by Kjella ( 173770 ) on Saturday April 03, 2004 @06:00PM (#8758040) Homepage
      ...unless you've specifically written code for some of any proprietary apps included with a distro (which should be quite obvious if you do) then I don't see the problem.

      If anything, I'd be worried about user training. Different distros may look quite different on the surface, and normal users might have trouble finding stuff. But I don't think it's worse than a Windows version change...

      Kjella
    • Keep in mind that switching windows versions is quite painful. Except that microsoft actually provides some support for upgrades, unlike most linux vendors.
    • I am willing to beat that you can always get support for an older Linux system, though you may have to pay for it. You cannot get support for a old Windows system whether you want or not.
    • by 0racle ( 667029 ) on Saturday April 03, 2004 @06:05PM (#8758075)
      What they're complaining about is writing to specifics, and then for some reason expecting those specifics to be in every other distro.

      For instance, lets say I write something to run on Debian specifically. This app requires a init script as the system boots, so it is hard coded into the app to write the script to /etc/init.d and links in the /etc/rc#.d directories. I then go ahead say that this is written for "Linux" and distribute it. One of my clients runs Slackware, where the SysV style init scripts are in /etc/rc.d/init.d so my hard coded app that was written for "Linux" now only works on Debain because I wrote for a Debain specific setup.

      The reaction should be, write it in a more neutral way, not whine that I wrote for a specific feature that surprise, surprise, doesn't exist on another distro.

      What made me laugh about this is that its no different then any other OS, I write something for Windows its not going to work straight across on Solaris, or write for *BSD and it wont run on OS X.
    • by Stinking Pig ( 45860 ) on Saturday April 03, 2004 @06:17PM (#8758149) Homepage
      1) the speed of change is very rapid and all the distros don't make the same decisions about following that change. Glibc, the kernel, and gcc are the big ones, but everything introduces possible incompatibilities. I've spent some delightful time diagnosing NPTL changes that broke my last companies' app on RHEL3, but nothing else. It's arguable that the old behavior was broken and eventually all distributions would come along to the same change, but the immediate effect is "RHEL 3 breaks my app." That sort of thing could happen going from any distro to any distro, depending on the cleanliness of your code.

      2) Most inhouse code is not so clean. It's not uncommon for scripts to look for /etc/redhat-release, use hardcoded paths, and otherwise make bad decisions. This is particularly true when the code was one of the company's first few Unix projects; they're coming from Windows and they don't understand the environment.
  • by codepunk ( 167897 ) on Saturday April 03, 2004 @05:52PM (#8757988)
    We want to make sure that we do focus on the SMB (small/medium business) market.

    I have a Red Hat certification but I am unable to install it anywhere. I get install jobs because of the price and they priced themselves completely out of the SMB
    market.

    When I bid a job against the local MS junk pushers I under cut them typically by as much as one tenth the cost. Red Hat is way to costly in this cut throat environment to compete with small business server so I don't even consider it.
    • by Albanach ( 527650 ) on Saturday April 03, 2004 @06:17PM (#8758155) Homepage
      Red Hat is way to costly in this cut throat environment to compete with small business server so I don't even consider it.

      redhat [redhat.com] Server costs $350 a year and can be compared to, say, Microsoft Small Busines Server which is a snip at $1,250 [dell.com]. Yet MS shops are undercutting you?

      • They changed the pricing model with SBS 2003.

        There is a Standard edition which just has Windows Server and Exchange. It's about $500.

        The Premium edition which includes SQL Server and ISA Server costs $1200.

        As the other person responded, Microsoft only charges you once for the software and then self-serve support and updates are free. That's not the position Redhat has taken, where security patches and other updates are only available now to people who pay the year subscription. So you are forced to pa
  • Other possibilities (Score:4, Interesting)

    by negyvenot ( 582011 ) on Saturday April 03, 2004 @05:53PM (#8757990)
    Since Red Hat is open source, you have at least the following choises: Cent OS [centos.org], and Tao Linux [taolinux.org]. Both being clones of RHEL.
  • by mao che minh ( 611166 ) on Saturday April 03, 2004 @05:54PM (#8757999) Journal
    The future of Linux lies with Suse/Novell and IBM.

    Novell has Ximian for its connectors (that means ZENworks for Linux is on the way), a solid distribution to integrate their tools with and run their services (like eDirectory) on, and GroupWise for productivity - which is already mature. In other words, Novell has the future of Linux on the corporate desktop locked, and is poised to make Linux easily managed in the low end server market with their already existing tools and directories.

    It is only a matter of time before IBM stops relying on Redhat as a partner, and instead chooses Novell/Suse or their own Linux distro.

    Redhat is pretty much over. I stopped caring about them after they released Fedora.

    • SuSE and IBM would have nothing to sell if they had to take out Red Hat's contributions, and would not be able to effectively take over if all the maintainers of vital Linux and GNU components being paid by Red Hat were to disappear.

      I am often irritated by Red Hat, but I never make the mistake of thinking that we can do without them.

      Novell has nothing "locked", as their contributions are GPLed just like Red Hat's.

  • by Anonymous Coward on Saturday April 03, 2004 @05:56PM (#8758017)
    Just a quick post: those of you bashing Red Hat for various reasons, consider this:

    1) They release all their config tools under the GPL
    2) They contribute to the kernel, GCC, glibc, XFree86, GNOME, OpenOffice.org and other projects
    3) They're standing up and fighting SCO

    Hey, I'm not too happy about the whole RH-to-Fedora business, but Red Hat as a company deserves huge respect. Without its help and funding, Linux would not be progressing so fast.

    Go back to the days of GCC 2.7.x, XFree86 3.3 etc. to see what I mean...
    • They also provide Cygwin [redhat.com]. What does "ability to distribute customer's applications without being bound by the GPL" mean? Is this gem the reason they were surprised by Richard Stallman's words?
      • by Tet ( 2721 ) * <.ku.oc.enydartsa. .ta. .todhsals.> on Saturday April 03, 2004 @06:22PM (#8758185) Homepage Journal
        What does "ability to distribute customer's applications without being bound by the GPL" mean? Is this gem the reason they were surprised by Richard Stallman's words?

        It simply means that you can compile things with the Cygwin gcc on Windows and the resulting binary isn't covered by the GPL. This wasn't true with earlier versions, which were linked against a GPL Cygwin DLL, and hence compiled programs were required to be GPL if they were to be distributed. This just brings it in line with the GNU development toolchain on other platforms. There's nothing sinister going on here. These aren't the droids you're looking for. You may go about your business. Move along...

    • by nathanh ( 1214 ) on Saturday April 03, 2004 @10:03PM (#8759229) Homepage
      Just a quick post: those of you bashing Red Hat for various reasons, consider this:

      1) They release all their config tools under the GPL
      2) They contribute to the kernel, GCC, glibc, XFree86, GNOME, OpenOffice.org and other projects
      3) They're standing up and fighting SCO

      Hey, I'm not too happy about the whole RH-to-Fedora business, but Red Hat as a company deserves huge respect. Without its help and funding, Linux would not be progressing so fast.

      This is slightly off-topic, and while I agree with you that RedHat is most definitely a friend of Linux (and always has been), there are always going to be some people who see conspiracies everywhere. Your 3 facts show RedHat to be one of the good guys but the facts will be ignored by some people. They want RedHat to be evil. They will misinterpret the facts to support their warped view.

      Another recent example is Sun. Here are just some of the things that Sun has done for Linux.

      • Donates money and support to OSDL, which employs Linus Torvalds.
      • Donates money and employs full-time paid developers to work on GNOME.
      • Spent $75 million to buy StarOffice, which they subsequently open-sourced as OpenOffice. Further donates money and employs full-time paid developers to work on OpenOffice.

      Yet we're already seeing the "Sun is evil" comments regarding the recent settlement between Sun and Microsoft. I've even seen one normally respectable site accuse Sun of entering into a conspiracy with SCO and Microsoft as early as March of last year, and this $2 billion settlement is part of the "pay off" for Sun's cooperation in destroying Linux. I can't even imagine the kind of confusion that would make somebody think like that.

      My point is that people believe what they want to believe. You and I both know that RedHat is a bloody good thing for Linux, and so is Sun, but people who want to believe that RedHat and Sun are evil will continue to believe that, and no amount of facts will change their beliefs.

  • by jaylee7877 ( 665673 ) on Saturday April 03, 2004 @06:00PM (#8758042) Homepage
    I work at a University so we can purchas RH Enterprise Workstation licenses for $25 and Advanced Server licenses for $50. I've found RHEL to be an excellent, stable distro. RHN in particular is very well done. I love being able to reboot or update my systems through rhn.redhat.com and have errata automatically applied with no interaction on my part. I realize businesses pay considerably more $$$ for RHEL but remember, you're still paying for services (errata, installation support, etc). If you don't have the dough, Fedora is still an excellent product. FC1 started out a little shaky but has stabilized considerably. FC2 is on it's way to becoming an excellent modern Linux distro. RedHat remains committed to Open Source (they still don't deal with *any* closed source code), they still are one of the largest organizational contributors to the Linux Kernel project, Apache, Samba, etc. RedHat has a great future IMHO....
  • I don't understand what the complaint is:

    Enterprise Linux AS 3.0 ISO's [cheapiso.com]

    You don't get support, but you aren't paying for it.

  • I am wondering if Red Hat might be on the way out in the enterprise? I know it is one of the most widely supported distros available today with a long standing reputation with enterprises, but taking a step back and looking at the Novell/SUSE/Ximian powerhouse that is most likely building.... anyone have any thoughts on that? I think we might be in for a change of tide (of sorts). This is of course personal opinion, but I am curious what others think on this topic?

    --
    3 million strong can't be wrong...
    Ma [madpenguin.org]
  • by blutrot ( 734054 ) on Saturday April 03, 2004 @06:07PM (#8758088)
    Many PHBs think that Redhat and Linux are the same thing. They do not know that Redhat is a distribution of linux and that other distributions such as debian, slackware, and SuSE exist. Ask several PHBs what version of linux is ran in their offices and they will say Linux 9.

    Forbes:
    "Most open source is imitation," Carey says. "Linux is an imitation of an operating system. If these [Linux] companies are going to create a price point that is significant enough that they are approaching the same pricing model as the innovation premium, why pay a premium for imitation when I can pay a premium and get innovation?"

    This comment is a prime example of such a case. They see the cost of Linux going up when the cost of Linux never went up in the first place. They fail to see that they are paying for the support that Redhat provides, not for linux itself. In order to push linux in the business world, it is important that PHBs understand that linux does not come from a single company. They must understand how the liscencing works, and that they can always just hire a few admins to update their boxes -- not just rely on Redhat to do it for them.
  • by Billly Gates ( 198444 ) on Saturday April 03, 2004 @06:08PM (#8758095) Journal
    Just do a cvsup to the latest ports tree. and portupgrade all your ports.

    Or if its a server do a cd /stand, ./sysinstall, and from there select configure and you can upgrade to a newer distro over the internet!

    If you absolutely need Linux, then look at Debian stable. Very well tested and also free.

  • by Thagg ( 9904 ) <thadbeier@gmail.com> on Saturday April 03, 2004 @06:18PM (#8758167) Journal
    but they didn't put it in bold :) Oh well.

    Once the article came out, I called Red Hat to make sure I hadn't misinterpreted what they were doing -- and to attempt to clarify how they were restricting distribution of what was apparently GPL'd software.

    The person I spoke to make a clear distinction between the binary distribution and the source code. The source code is available for free download, and will continue to be available for free download forever. On the other hand, they do restrict you from installing the binary distribution onto multiple machines. They say that the act of compiling the programs, and assembling them into a distribution, is work that they demand to be compensated for.

    I was under the mistaken impression that the price of the distribution was to compensate for the maintainance, and that they really wouldn't mind of you installed from the CD onto multiple machines. That is incorrect, they "consider that a violation of their license."

    There are obviously loopholes that you could drive a truck through, if you were so inclined. I asked, and there is apparently no restriction on reverse engineering of the distribution, so you could buy one copy, download the corresponding source code, and make an exact copy of each of the programs in the distribution, and put those files on all of your machines. You could also monitor what their up2date system is doing on one machine, download the source code changes and compile and install those on each machine. This would be a significant pain in the neck, of course.

    It's interesting that Red Hat has not done some things that would prevent one from doing this. In particular, they do not include software that Red Hat has written, but is not GPL'd. If they had done that, then there would be no way to legally create an identical distribution from source code.

    We've got about 100 systems running RH 8 and 9. Some 40 of those are dual Opteron boxes, for which Red Hat Enterprise Edition is about $800/box, so it would not be an insignificant expense to sign up for the system.

    Thad Beier

    • This is interesting because the RedHat rep I conversed with said (and I quote): "As long as you don't violate the terms of our agreement by seeking support or RHN service for machines not covered under the subscription, you're safe to install RHEL3 on as many machines as you choose." I think RedHat needs to get their story straight.
    • by salimma ( 115327 ) * on Sunday April 04, 2004 @12:39AM (#8759768) Homepage Journal
      I asked, and there is apparently no restriction on reverse engineering of the distribution, so you could buy one copy, download the corresponding source code, and make an exact copy of each of the programs in the distribution, and put those files on all of your machines.

      You can. It's called White Box Linux [whiteboxlinux.org]. Won't give you the peace of mind of running RHEL though.
  • Loss leaders (Score:5, Insightful)

    by IGnatius T Foobar ( 4328 ) on Saturday April 03, 2004 @06:24PM (#8758196) Homepage Journal
    I think Red Hat has seriously underestimated the importance of their loss leader (the series of low-end boxed sets ending with RH9). Fedora is a step in the right direction, but it has a beta-quality feel to it that turned this long-time Red Hat user off to it.

    I'm in the market for another distro right now -- something that would not have happened if there were such a thing as RHL 10. So what's it going to be? SuSE? White Box Linux? Something else? Hopefully I'll have that answer in a couple of months. It's not going to be Fedora, and I've got too many customers that aren't willing to pay the premium for RHEL.

    They've shot themselves in the foot. RHL was an important loss leader that established the brand. People were familiar with RHL, so they were eager to buy RHEL. Without the low end product, where do you build your market from? People who are just getting started with Linux now, might just install SuSE since there's no RHL. And when they're ready to step up, those big bucks are going to go to Novell, not Red Hat.

    It's a shame that success has blinded Red Hat to the realities of the marketplace. They are ready to pretend to be Microsoft, but reality says that RH ain't Microsoft. The users aren't locked in and they will move if they feel they're being screwed with.
  • by El Volio ( 40489 ) on Saturday April 03, 2004 @06:36PM (#8758244) Homepage
    My understanding of RHEL is that it can be installed on as many systems as you like after all, it's (almost) all GPL software. (That might not apply to any non-GPL bits.) But you're purchasing per-CPU support. If you've got servers that you don't need so much support for, at least from the vendor, then do what you like.

    That said, I wish Red Hat would bring out their mid-level offering between Fedora and RHEL and quit the coy smiles. It's giving me fits for planning our deployments this year, since Fedora works great for some things and not others, but I really need a middle tier (lower than RHEL WS).

    Now, when Red Hat starts exclusionary license agreements, killing competing products with vaporware announcements, and changing APIs without telling anybody, then they'd be "Microsoft-esque". But being that they're distributing Free Software, that would be really hard to do. This is more FUD from Forbes, a magazine noted in the past for its difficulty understanding Free Software.

  • Antitrust violation (Score:4, Interesting)

    by mslinux ( 570958 ) on Saturday April 03, 2004 @06:56PM (#8758364)
    "Red Hat Professional Workstation... Enterprise Linux for personal use"

    The above quote is from redhat.com [redhat.com]

    Seems they're rethinking their corporate focus after the backlash from the RHL screw up. So which is it RH, enterprise or personal? Thought you guys didn't want personal users? You've lost my business for good... business & personal.
  • SCO Fallout (Score:3, Insightful)

    by nurb432 ( 527695 ) on Saturday April 03, 2004 @06:56PM (#8758368) Homepage Journal
    Notice in the 'interview' his *first* reason for holding off on OSS is due to the SCO lawsuits..

    Regardless of who is right, its going to take us years go get over this bad PR-image they have rather successfully created.....
  • Jumping the Shark (Score:5, Interesting)

    by SoupIsGood Food ( 1179 ) on Saturday April 03, 2004 @08:40PM (#8758826)
    More and more, I get the feeling that Red Hat has jumped the shark.

    Novell is moving aggressively into the corporate market, while reveling in the power of viral marketing by "doing the right thing" by the Open Source community. It's agressively pursuing big deals, like the recent one to put SuSe on IBM's boxes. Knoppix and Mandrake have the n00b market all but cornered, and Debian and Gentoo are the must-haves for the Power Users.

    Fedora is the odd distro out: not as approachable as Mandrake, not as stable as Debian, not as bleeding edge as Gentoo, and without the corporate cred of Novell. Red Hat, in spinning off Fedora, has really alienated a lot of potential customers, most of which buy on the say-so of seasoned geeks. Geeks are no longer saying Red Hat.

    Oddly enough, Slackware is seeing something of a renaissance... stable and secure and with support contracts available is very attractive to a lot of traditional Unix shops who don't need flash and flair.

    SoupIsGood Food
    • Re:Jumping the Shark (Score:5, Interesting)

      by Erwos ( 553607 ) on Sunday April 04, 2004 @02:06AM (#8760043)
      What you're neglecting to mention is the fact that Novell is also moving to aggressively lock people into Netware. Have you ever talked with any of their sales reps?

      The last time they came to my university (around 3 weeks ago or so), it was a _debacle_. They said they didn't feel any particular need to GPL everything. They said they weren't going to support anything but SuSE for Netware. They lied to us directly when we asked whether Netware was going to move entirely to a Linux kernel ("we'll do both forever!" Right.). They talked about how great their pricing scheme was, but when further queried, they _didn't have one ready_. We could not have bought from them even if we wanted to!

      Compare this to the Red Hat rep, who told us exactly what we wanted to hear, and then offered us amazing terms for licensing. Novell may or may not be doing a good job on the corporate side, but they've effectively locked themselves out of the rather lucrative educational market, unless they magically turn comptent real fast.

      In other words, Novell just bought SuSE and Ximian. Give them some time to make idiot mistakes in public, and I promise you'll see them. Novell's management is not exactly the greatest ever.

      I also think that people don't understand what exactly the benefits of RHN are _besides_ the updates. That's only part of it. It's absolutely excellent to be able to remotely schedule individual updates to individual machines, as well as remotely install packages without touching the command line. Red Hat _is_ genuinely easier to administrate than pretty much every other distribution I've seen - I think RH just does a poor job of marketing that.

      Making a mistake is not the same thing as jumping the shark. If Red Hat starts bleeding subscribers (which, I should note, they have NOT done), we can talk about their situation in more dire terms. But Novell buying SuSE does not suddenly make them into an unstoppable juggernaut.

      -Erwos
  • by Anonymous Coward on Saturday April 03, 2004 @09:24PM (#8759028)
    There's always CentOS 3.1.

    http://www.centos.org/

    It's Redhat Enterprise 3 minus all the proprietary crap (built from the same SRPMs) and it's free. For those who don't have time to keep up with all the security goings on, they seem to be Johnny on the spot with security/bug updates so a simple:

    yum update

    will check for and install updates on all installed packages. Good stuff. I'm in the process of upgrading my farm of RH 7.3 boxen to Centos 3.1 now and it has been rather painless. I wanted to stick with something that "looked like" Redhat to eliminate the admin learning curve and to make it easy to install commercial packages that are dependent on Redhat-isms.

    Cheers,
  • "Lightning rod" (Score:5, Insightful)

    by adminispheroid ( 554101 ) on Saturday April 03, 2004 @10:30PM (#8759344)
    From reading a few of Daniel Lyons' recent articles, it is apparent that Forbes is taking pointers from AM talk radio. If, like Rush Limbaugh, you make a lot of outrageous statements and then back them up with flimsy arguments, you get a lot of attention -- a lot more than if you had said something reasonable. And so your site gets slashdotted, and if you're Forbes, that means you make a fortune from your advertisers. In the media, this is called having someone who acts like a "lightning rod". Perhaps this approach is familiar to those on slashdot, where it is called "flamebait".

    Although Linux and open source in general are favorite Daniel Lyons topics, he recently published two incoherent rants trashing Sun. But it's likely he gets a bigger response out of trashing open source, so he'll probably return to that.

    So if you like this kind of trash talk, fine, but if you don't, just do what you do with Rush: stop listening.

  • Man. (Score:4, Interesting)

    by Fussen ( 753791 ) on Sunday April 04, 2004 @12:41AM (#8759772)
    'Szulik says he'd love it if Red Hat could become the next Microsoft. "Who wouldn't want to be Microsoft?" he asks. "I mean, come on. Honestly."'

    -I wouldn't. The Linux OS is about stability and integrity. Dictionary.com defines Integrity : 'Steadfast adherence to a strict moral or ethical code.'
    -The companies that represent what linux is should reflect this in their business practices as well as their products.

    '"This is not a religion," Carey says. "I want the most value for the dollars I spend." '

    -It is not a religion. But, we do have loyalty, followers, proclaimers and believers of this technology.

    -Do not overthrow microsoft and replace it with a wondersoft or megasoft. Replace it with something good.

    Something good.

    -Replace it with something we can respect and admire; with something that reflects the target-audience's beliefs.

    It is smart to get the most value for your money.
    It is not smart to support a dictatorship regime.

    -We will not be enslaved as history has previously demonstrated. But we can still be enslaved through the rules of business and money in newer more creative forms.

    To ponder: If someday we create AI, and it becomes self aware, and it asks us what it is.. We may not be able to say that it came from something perfect, but wouldn't it be nice if we could at least say it came from something good?

He has not acquired a fortune; the fortune has acquired him. -- Bion

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