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Ubuntu On Dell After Four Months
Posted by
kdawson
on Tue Oct 16, 2007 07:04 AM
from the steady-as-she-goes dept.
from the steady-as-she-goes dept.
mrcgran sends us to LXer for an interview with John Hull, a manager of the Linux Engineering team at Dell, where he reports on how the Ubuntu machines have been working out for them so far. "Embracing Ubuntu Linux on our desktops and laptops seems to have really raised Dell's visibility within the Linux community. We have been supporting, testing, developing for, and selling Linux for 8+ years here at Dell, but before the Ubuntu announcement, a lot of people didn't know that we did any of that... Previous to our Ubuntu product announcement... we would have a conversations with vendors about pushing Linux support for their hardware, but without a Linux product offering from Dell for that hardware, it was very difficult to convince them to release Linux drivers. That has certainly changed now... The original sales estimates for Ubuntu computers was around 1% of the total sales, or about 20,000 systems annually. The program so far is meeting expectations. Customers are certainly showing their interest and buying systems preloaded with Ubuntu, but it certainly won't overtake Microsoft Windows anytime soon."
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Ubuntu On Dell After Four Months
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Dude! (Score:3, Funny)
(http://chooterville.org/ | Last Journal: Monday December 16 2002, @07:47PM)
1% of PC Sales? (Score:1, Interesting)
Within the retail sector... (Score:5, Interesting)
Re:Within the retail sector... (Score:5, Insightful)
Tomcat and SVN probably isn't part of what average Joe will use.
While it's true that "professional" or "power user" software isn't that easy to setup (messing around in the configs with an editor, etc.), I don't think it would bother the ordinary desktop user very much, because he'll probably never need it.
OTOH, installing everyday software like OOo, Gimp, Firefox, small little games etc. is extremely easy on linux in comparison to windows. Browse repository, install and forget. With the added bonus that the software you get is very probably free of malware of any kind (if you use $DISTRO default repository) and same goes for updates to that software.
Re:Within the retail sector... (Score:5, Informative)
(http://nutsncents.blogspot.com/ | Last Journal: Friday August 08 2003, @07:47PM)
RPM. Most users can download an RPM, double click on it, and it'll get installed properly.
I'm 99% sure that Ubuntu or Debian people can do similar things with DEBs. Of course, the downside with the package approach is you have to have one package per distro (take a look at Skype; skype isn't in any linux repositories, but it supplies 4-5 RPMs and a binary tarball).
If you prefer something that is more like a Windows installer, use autopackage [autopackage.org]. Autopackages are distro neutral. Here's the quote from their website:
# What is autopackage?
For users: it makes software installation on Linux easier. If a project provides an autopackage, you know it can work on your distribution. You know it'll integrate nicely with your desktop and you know it'll be up to date, because it's provided by the software developers themselves. You don't have to choose which distro you run based on how many packages are available.
For developers: it's software that lets you create binary packages for Linux that will install on any distribution, can automatically resolve dependencies and can be installed using multiple front ends, for instance from the command line or from a graphical interface. It lets you get your software to your users quicker, easier and more reliably. It immediately increases your user base by allowing people with no native package to run your software within seconds.
As you can see from the screenshots [autopackage.org], autopackage is pretty dead-easy for end users.
There are also next-generation packaging utilities that are overtaking Windows MSI-type things, including openSuSE's one-click-install, and KDE's klik://, but neither of these has taken hold with enough Linux distros yet (you have to be using SuSE 10.3, or install a package on older SuSEs, and klik:// requires a kio-slave).
Re:Within the retail sector... (Score:4, Insightful)
(http://jcaif.sourceforge.net/)
Re:Within the retail sector... (Score:5, Informative)
Re:Within the retail sector... (Score:4, Insightful)
(Last Journal: Wednesday October 04 2006, @12:04AM)
Please, tell me one thing that putty can do that ssh, telnet, and xterm can't.
Re:Within the retail sector... (Score:4, Informative)
(http://slashdot.org/~hummassa | Last Journal: Wednesday August 22, @05:11AM)
Please, tell me one thing that putty can do that ssh, telnet, and xterm can't.
Re:Within the retail sector... (Score:5, Informative)
Re:Within the retail sector... (Score:5, Informative)
The reason they only provide security updates is because they don't want a situation where continuously updating stuff in the repositories breaks other programs. Instead Canonical will take a snapshot of all the new programs and work really hard testing that snapshot and sorting out all the bugs, release that out the door and start working on the next version.
So if you want Pidgin or another must have updated program on Feisty then you go to getdeb.net [getdeb.net]
Ubuntu Gutsy is being released on 18th this month (2 days) so that'll have a ton of updated programs, features, etc.
Re:Within the retail sector... (Score:4, Interesting)
(Last Journal: Monday March 20 2006, @08:33PM)
Re:Within the retail sector... (Score:4, Funny)
(http://uppershelf.com/)
Linux compatibility (Score:5, Informative)
okay... (Score:2, Interesting)
the negative experiences i've had with dell are really not linked to the OS; they're all hardware issues and service issues related to the hardware. show me that they'll support linux equally on the software side *and* that they've stepped up their hardware support, and this will be a bit more interesting.
yeah, this is great news as far as the visibility of the linux community is concerned, but IMO, this changes very, very little about the pre-built PC market.
i'm still gonna build my next linux box.
I for one... (Score:2, Insightful)
Before the Ubuntu announcement (Score:3, Insightful)
Nonetheless, kudos to Dell and here's to hoping more vendors pick up this trend.
Distribution matters (Score:2)
(http://members.gaponline.de/pedxing | Last Journal: Monday July 09, @10:44AM)
It doesn't have to take over... (Score:5, Insightful)
What about dual boot? (Score:3, Insightful)
Re:What about dual boot? (Score:5, Informative)
(http://www.itjerk.com/)
The other way around (adding Vista to a Linux Box) is slightly more complicated:
http://my.opera.com/djfake/blog/dell-preloaded-with-ubuntu [opera.com]
Or you could buy an Intel Mac and use boot camp, that's ea$y enough too! c
Yeah, but where can I buy it? (Score:2)
I tried telling Dell this in their fancy questionaire, but it seems the questionaire won't work with Opera.
Re:Yeah, but where can I buy it? (Score:4, Informative)
(Last Journal: Thursday February 03 2005, @09:52PM)
Ubuntu Preloads (Score:5, Interesting)
Not in the Netherlands (Score:4, Informative)
Good for them! (Score:2)
If they really want to get the ball moving they should tune up their customized installation of Ubuntu and have Walt Mossberg review it again.
Dell and Debian (Score:3, Informative)
(http://www.tr0n.com/ | Last Journal: Thursday September 26 2002, @08:47PM)
So what! I expect it to work, so where's the beef? (Score:1, Insightful)
A product has to solve a real world problem AND offer some measurable benefit. So to offer Linux on Dell hardware - server of desktop - solves ONE of the real-world Linux problems: hardware compatibility. But in my view this should only be just the beginning, a good first step. What I am personally looking for is additional benefits on top of plain simple compatibility. Offer me a Linux Laptop that works in all hardware aspects as well as a MacBook, then top it with proven (i.e benchmarked) performance increase. More runtime and bandwidth, faster startup times, additional gadgets or security features, etc. Offer me a software update service that is top-notch (i.e. a distro mirror operated by Dell) and betters the community system. Offer me a software bundle that drives all my hardware seamlessly, i.e. if the Ubuntu distro doesn't have the webcam tool to compete with "Photo Booth", hire 5 programmers and develop it. It's demonstrated real-world betterment over the competition that will sell me for a Dell - compatibility, freedom and $50 off is not enough. So until that time comes, my Linux boxes will be whitebox PCs where I choose the components and my laptop will be a MacBook with a full 'port' install.
--AS
laptops as a loss leader for selling servers (Score:4, Interesting)
(http://slashdot.org/)
What happened? (Score:3, Interesting)
(http://www.last.fm/user/schmod)
Dell has more or less had a reputation of being deep in the pockets of Microsoft and Intel. It was no secret that Intel was giving Dell huge perks for not selling systems with AMD chips, and I'd be surprised if Microsoft wasn't offering similar perks for keeping Linux off of consumer desktops.
Now, we're seeing dell open up a lot more options to consumers.
So what happened? Did the payola from Intel and Microsoft stop? Was there a management shakeup? Are they trying to re-focus their image as a serious business vendor to step into the void left by IBM? Or are they just emphasizing "choice" to avoid losing any more ground to Apple (this theory strongly lends itself to their decision to distance themselves from MS because of the Vista backlash)
Or maybe they're finally waking up to the fact that "nerd cred" seriously does sell computers. I would credit OS X's acceptance within the community as being instrumental to the sort of success Apple's been seeing over the past few years -- OS 7,8, and 9 left them with a pretty bad reputation that they needed to shed themselves of. When the guy who's fixed your PC multiple times recommends getting a mac, it lends some serious credibility to the brand. Given that Dell's a pretty generic brand, I doubt that anyone has serious qualms about buying from them, but it's a whole lot better than having a negative brand-reputation, or being badmouthed by everyone in the industry. (See also: Article yesterday about AOL losing $100 billion)
What about Tech Support? (Score:2)
Do they have trained folks who know Linux commands and system organization or do they follow a series of point-and-click diagnose screens like most Win Tech Support centers. I would be interested to hear about this...
Recommends Vista (Score:1)
(http://www.linicks.net/)
I recently bought a Dell Inspiron 6400 pre-installed Ubuntu (and very good it is too), but looking at the comment above, it is not hard to wonder why, as every time you look at Dell Linux machine options, plastured alone the top is 'Dell recommends Microsoft Vista'.
It is almost as if they are going through the 'Linux' motions half-heartedly.
Typical example found HERE [dell.com]
A missed opportunity (Score:5, Insightful)
(Last Journal: Thursday October 18, @12:52PM)
A perfect opportunity for Ubuntu I thought! Or not, as it turned out.
I downloaded and burnt the latest CD image and installed it. Everything was installed fine, except the network card was not detected, rendering the machine even less useful than the butchered ME installation that was on it before. She only wanted to browse the net and read GMail basically, so without a network connection, the laptop was now as good as a large paper-weight.
Now, this is by no means a flame against Ubuntu at all. Before it turned out Ubuntu was compatible, I was thinking to myself that if there's one area Ubuntu could really grow in is the "too old to run Windows x/y/z" which sets the hardware requirement bar higher & higher with each release.
Despite what Microsoft say, Vista is not suited to all PC's - but arguably, Ubuntu is suited to run on almost anything assuming you don't mind common commercial apps/games aren't going to run for newbies (for obvious reasons).
So, if I had one suggestion for Ubuntu/Linux is please, get it to run on shite hardware! Refurbished machines are overlooked if you ask me as many people really can't be bothered to buy new hardware, and Windows really isn't so suited for them in many cases.
Not in norway. :-( (Score:3, Insightful)
(http://www.nwo.no/)
So far - no such luck. I'm looking forward to that day, so that I can just order one. But until they ship it, it's difficult.
Hey DELL! We norwegians want Ubuntu on our laptops too!
Still kind of iffy on Dell notebooks w/ Linux (Score:1)
Why am I not surprised? (Score:2, Insightful)
(http://www.jeffblevins.com/)
System76? (Score:2)
(Last Journal: Monday March 20 2006, @08:33PM)
Personally, I would like to know from people who have system76 boxes, as they've done Ubuntu pre-installed across all of their systems, not some hidden option (you know, publicly placed down in the dark basement, across a moat with live alligators, in a locked file cabinet...) on their website for a laptop or two.
Anyone have experience with System76?
Dell's only selling 2M boxes a year? SellSellSell (Score:2)
Dell's only selling 2M boxes a year these days? (signs onto eTrade; Sell Sell Sell)
Has anyone actually gone to them for the ubuntu pc (Score:3, Interesting)
http://www.dell.com/content/topics/segtopic.aspx/linux_3x?c=us&cs=19&l=en&s=dhs [dell.com]
Sadly,just like before Dell started, any geek with a brain will have to pay the Microsoft tax and wipe the drive if you want a Dell at a decent price. Unless they love Dell SO much they are willing to overpay for lower spec hardware just for the privilege of Ubuntu. The prices they are charging for what you are getting is just crazy.
Who knew? (Score:2, Interesting)
Imagine that.
Eight years, and I still have my choice of 1 - 14" laptop in the small business section. And I can't even get there from the main page unless I know enough to type in the Linux URL. And then I get a paragraph explaining that I might not want this unless I'm an advanced user and a link back to the Windows stuff.
I'm surprised they weren't in the basement in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying 'Beware of the Leopard'.
Linux MCE on a Dell Ubuntu .. (Score:2)
Still no Dell for me (Score:1)
Right now I use a four-year-old Dell Inspiron i8600 with WUXGA.
I'm salivating over a Core 2 with VT-x.
But Dell only offers the vanilla models with Ubuntu.
Yes I could install Ubuntu myself. But I'd really not pay the Monoposoft tax again.
Expect a wider variety in the near future (Score:3, Insightful)
Linux is getting better (Score:1)
Dell has a UNIX history (Score:1)
(http://blogs.tmr.com/ | Last Journal: Monday October 30 2006, @08:08PM)
Re:Technically... (Score:5, Funny)
I think this calls for a three seater leather couch.
Re:Please stop the fapping. (Score:2)
Re:Technically... (Score:1)
Re:Technically... (Score:5, Funny)
The first is the Vista OEM sale, the second is the XP sale when users want to upgrade...
Re:Technically... (Score:3, Interesting)
Your point is perfect, though. How much running around and acreaming about those scurvey Pirates (Yaaaaarrrrr!) has Microsoft been doing lately, while tightening Windows Genuine disAdvantage. How many fleets of new machine orders with complementary Windows(tm) tax have resulted in redundant licenses that sit unused?
Seems to me Linux on Dell has at least three big wins:
Re:Please stop the fapping. (Score:1)
(http://ibeentoubuntu.blogspot.com/ | Last Journal: Monday October 01, @07:28PM)
Re:well... (Score:1)
Re:Technically... (Score:1)
(http://explodicle.blogspot.com/)
Re:Technically... (Score:2)
None. MS can live with a 99% share of Dell's direct sales. Not least because it has a 100% share of Dell's sales through the big box retailer like Walmart.
Re:Well it IS ubuntu (Score:2)
why shouldn't one linux distribution be able to satisfy the needs of everybody using linux? i would hazard a guess that for 90% of people the linux distribution they use is basically based either on hearsay or on tradition. comparing one linux distribution to another nowadays is more like comparing different baseball teams. ubuntu is just the team of the month (for good reason, some would say), but you can play baseball with any of the teams.
"one size fits all" is a nice buzzword, but i can only guess at what you mean by it, seeing as the major linux distributions all have the same software in the repositories anyway: kopete on suse runs the same as kopete on debian, for example.
Re:Linsux sales for Dell will fall (Score:2)
(http://vimrc-dissection.blogspot.com/ | Last Journal: Saturday March 24 2007, @07:58AM)
LoL
Are there any "Flame of the " awards here on Slashdot?
P.S. I really feel that government has to force Windows appear on bills as separate item, so that people (1) will see that they pay extra and (2) will see how much they really are paying for Windows.
Re:Well it IS ubuntu (Score:2)
Re:Well it IS ubuntu (Score:1)
Since I use Gnome and and want to do development with Mono, I can skip the above step.
Re:Well it IS ubuntu (Score:2)
(http://jcaif.sourceforge.net/)
Re:Linsux sales for Dell will fall (Score:2)
(http://www.johnbwilcox.net/ | Last Journal: Friday November 09, @12:56PM)
All sarcasm aside, the sales for systems with Ubuntu will not fall. I think Dell made the correct decision on this. Creative is committed to releasing drivers for their X-Fi line of soundcards. When more computer manufacturers start selling systems with any distribution of GNU/Linux, more applications (both closed and open source) will be made for GNU/Linux. The support for hardware will also increase. Although Vista isn't a failure yet, Microsoft needs to fix all of the bugs otherwise it will be a failure. That is how they need to compete, not using FUD as if they were related to Twitter or something.
Now that GNU/Linux has just about matured for the home market it will be a viable competitor and hopefully this will cause Microsoft to wake up and continue to improve their products such as Vista.
WTF!?? FLAMEBAIT!? Mod parent INTERESTING (Score:2)
(Last Journal: Sunday July 29, @12:15PM)
Re:Well it IS ubuntu (Score:2)
(http://fwarren.homelinux.net/)