Build Your Business With Open Source 305
PCM2 writes "InfoWorld this week is running a ten-page guide to building your business entirely with OSS. The guide highlights OSS alternatives for many enterprise applications categories such as CRM, ERP, content management, and so on. It's not exhaustive, but where it skips the obvious categories like databases and Web servers it includes some others that you might not expect."
woo (Score:4, Funny)
"Build Your Business With Open Source"
By Darl McBride & Chris Sontag
Bookkeeping software (Score:2)
Re:Bookkeeping software (Score:2, Informative)
I'm stuck with my current crippled version of QuickBooks. Any open source equivalents out there that you'd recommend?
Appgen MyBooks Professional [appgen.com]. Not affiliated with them, just a customer who's also looking at their AccPAC killer for his day job, Appgen Custom Suite.
Re:Bookkeeping software (Score:2, Informative)
Re:Bookkeeping software (Score:5, Informative)
TurboCash (Score:2, Informative)
free and open source
http://www.turbocash-usa.com/ [turbocash-usa.com]
http://www.turbocashuk.com/ [turbocashuk.com]
enjoy
Re:Bookkeeping software (Score:2)
Re:Bookkeeping software (Score:2)
Sounds like a good case for a framework and a scripting language designed to be accountant-friendly. Geeks design the framework, gui, and report innterface, and you get an accountant, probably a retired one with an interest in IT to write the initial accountancy stuff and to consult on the script language design.
Do
Re:Bookkeeping software (Score:3, Informative)
NO! NO! NO! (Score:3, Interesting)
If you didn't understand the above, then you need to (a) learn basic accounting and (b) shell out for a commercial accounts system such as MYOB. If you do unders
Huh? (Score:2)
Do any businesses that would NEED software to do business NOT use at least one of these?
Re:Huh? (Score:3, Insightful)
Does anybody with the required knowledge of databases not know about Apache and Postgres/My/whatever SQL?
Good point (Score:2)
Brain fart (Score:2)
Re:Huh? (Score:5, Interesting)
Not all businesses have competent IT people.
Re:Huh? (Score:3, Insightful)
To go with something you know will do the job and that additionally your IT staff is familiar with is the very definition of competence. On the other hand, going with something you've never heard of just because it's 'free' is an incompetent thing to do.
I use Apache and MySQL, but I'd hesitate to recommend them to someone who has never heard of them. If they're not even familiar enough with open source to know the big players then it's questionable they'll get t
Re:Huh? (Score:2)
This is true, of course. In this particular case, PostgreSQL + Apache would have been a far better choice. They were hiring half a dozen additional staff anyway for this project, so it would have been no harder for them to pick people with relevant experience.
This system was for an area of their business which is relatively low-margin and is likely to need to scale significantly in the next few years.
Re:Huh? (Score:4, Informative)
Vendor lock-in is not about the company going bust. How long will the product you are using be maintained? When it is not, what are your migration options? How much will it cost?
With a Free package, you can pay someone indefinitely to back-port security fixes from the latest branch (which need only be a day or so a month, and can be cheap).
Plus, with databases, vendor-lock in is a moot point. Why? A. No competent business will change it's main database willy-nilly.
Exactly. Which is why you do not want to have to depend on a single source for support. If MS decides to EOL your DB five years after you deploy it, then this is a problem - it means you need to test the latest version, buy copies of it, and migrate. If it still works then all you want is to keep receiving security updates. Sounds like you want a Free DB...
If your company is doing anything with the database more complicated than a recipie list, any competent database developer is going to use stored procedures heavily, which are ALL database-specific.
So there is database lock-in, but not vendor lock-in. These are different things. I can easily use a different consultant to maintain my ultra-stable (only bug fixes allowed) branch of PostgreSQL - I can't do the same with MS SQL.
Re:Huh? (Score:3, Insightful)
This is an often forgotten truth in IT, but I would argue that not knowing about product with a high marketshare in your bussiness is at least close to incompetence. And the ability to adapt to other solutions then the one 'you know' is a very important
Re:Huh? (Score:2)
Running 'front-line' servers isn't for everyone.
-M
Re:Huh? (Score:2)
There's never really been a shortage of MySQL/Apache apps out there, at least in the last few years.
Now if only we had as much enthusiasm for PostgreSQL/Apache. There's SQL-Ledger and Mambo that come to mind, but nowhere near the number of apps for PostgreSQL as there are for MySQL.
An interesting demographic (Score:4, Insightful)
Who is listening? (Score:5, Insightful)
Question is: Are the people who matter reading these kinds of reports?
Re:Who is listening? (Score:4, Informative)
Actually, I've recommended a few open-source alternatives to my management, and so far we've saved a few grand. My boss will do just about anything to save on the bottom line, and when I tell him that I can fill a particular need with OSS and get out cheaper, he's beside himself wth joy.
Re:Who is listening? (Score:5, Interesting)
Well, you have to consider that there will be costs associated with switching over. There's manpower to actually install and configure the software, and then there's training and learning curve. All for what? To be doing the same stuff you were before. So, it might not be appealing to your boss from that perspective (this is assuming that you guys aren't constantly upgrading MS apps).
Your best opportunity with your boss might be when contracts/licenses are being renewed, or when you guys need a new application, and an open source solution might work out better.
Note: Of course, it's entirely possible your boss is just an ass, although the two are probably not mutually exclusive. :)
Re:Who is listening? (Score:2)
If someone like mySQL or postgres REALLY wanted to make an impact, they'd add a SQL Server and/or Oracle emulation mode that used [ instead of " (ss), the same function names, the same date formats, and so on. I mean really. Can NO one use the same date function names and parameters?
Even so... (Score:2)
think like a boss to convince your boss (Score:5, Interesting)
My boss knows nothing about computers and doesn't care to. Once they allow him to meet his bottom line he will never change a thing. I've learned that whenever I speak to him instead of dicussing details and technical mumbo jumbo I break it down into profit and loss. I explain to him that by moving to a linux based OS server we can reduce our number of servers and downtime, and that the productivity incurred will = profit. Our P200 firewall/vpn/ftp/www servers have been running straight for over a year. While our windows boxen have brought the company to a hault on more than one occasion.
Re:Who is listening? (Score:5, Insightful)
Replacing existing working software is a huge risk. If the transition doesn't go perfectly you've racked up more costs fixing the problems than two or three years of licensing the old product (compare the cost of a few IT people working on a problem full time over a few days to a one year MSDN subscription, for example).
I started from scratch (Score:4, Interesting)
Bingo. I had the option of starting my business from scratch. Nothing was in place, and I picked and chose from OSS and traditional software. I run a law office, and I ended up with the following:
1. Windows XP (needed it for my accounting package, plus training my minions on LInux was not an appealing idea)
2. Server OS: GNU/Linux
3. Website/Content management: PHP-Nuke
4. File server: Samba
5. Search tool for office network: Swish-e
6. Mail: Thunderbird
7. Office suite: Open Office
8. Browser: Firefox
9. Accounting: Quickbooks
10. AV: AVG
That's really all I need. I have a few pieces here and there: Paperport (which came OEM with my MFC machine) and Palm Desktop (came OEM with my Treo) for instance. I tried to mix and match based on my needs, budget, and consideration of implementation costs (that killed the idea of Linux on the desktop, though that's not out the window (so to speak) just yet -- I may ultimately make that move).
My standard rule in-house is to look OSS first, commercial second. I am clearly the exception in my community right now, by I am spreading the word. I'm not taking a ideological standpoint, simply a cost/beneift approach when spreading the word. I know OSS wins on initial cost (which is important to me now) and my staff has transitioned to Open Office pretty easily since there isn't a huge installed base of MS Office forms in place. In other areas, if an OSS app scratches an itch, I go that route if the software works inthe manner I need it to. If there is no OSS option, or there is a bad one, I do not hesitate to go commercial, and I don't feel badly about it.
FWIW, I know people who still run their offices on DOS Wordperfect versions, and these folks are giving serious consideration to OOO right now as a way to upgrade to a GUI office suite. They don't want to shell out hundreds per seat for MS Office.
YMMV, but ultimately, I think OSS will win/lose on the merits of the software rather than any ideological notion about how software should be created/licensed/distributed, etc. Upfront costs are a significant issue for me as well, but if the OSS software was not good, I wouldn't use it, even if it were free.
I am (Score:2, Interesting)
Re:We listen we just don't believe you (Score:3, Insightful)
I can think of a few counterexamples. (Score:2)
Re:We listen we just don't believe you (Score:2)
...
Re:We listen we just don't believe you (Score:2)
Fluff (Score:2)
How about a list of the bare essentials instead?
Re:Fluff (Score:3, Insightful)
How about a list of the bare essentials instead?
So are you implying that ERP (specifically Financial), telephony, and CRM are not part of the bare essentials? Retailers don't need POS? Every business where I've worked has had many of these types of applications. What, in your mind, is critical (bare essentials) to business that is not on the list (besides database, and web - w
Re:Fluff (Score:3, Interesting)
Things like Open Office [openoffice.org], TurboCash [sourceforge.net] (Windows only) which includes POS for retail folks. I'm not too sure about tax software. Even closed source tax applications for business are pretty difficult to maintain.
It would be interesting if somebody were to write an article that included absolutely everything a business could need, from the desktop applications, through database, financial, reporting, tax
Also (Score:2)
"build or buy" (Score:5, Interesting)
The profession of coding would be stronger as a profession if coders kept the source open and sold time to build individuals what they needed. There is little danger that non-coders will suddenly wean themselves from the need to hire coders just because the source is available.
Doctors generally don't keep their medical knowledge secret to make money. They share knowledge and concentrate on practicing.
Re:"build or buy" (Score:2)
1) They do not know how to manage them
2) It amounts to R&D and is therefore high risk.
3) If your home brew application mangles data, it is the PHB which takes the heat. WHile if the 'off the shelf' application breaks, you blame the vendor.
4) There is a good argument for cost sharing. 5 Companies sharing the cost of an application end up paying 1/5 (in theory) of what the i
Re:"build or buy" (Score:3, Interesting)
The coders may prefer it, but the market definitely does not.
The problem is that it costs more than many markets will bear. If it costs me $10,000 to build a Shipping system, there are many fewer potential customers than if it cost $200. But if I build that $10,000 system, keep it proprietary, and sell it for $200, my market is much larger. Instead of a single $10k sale, I can make hundreds of $200 sales.
Re:"build or buy" (Score:2)
a) They are paid to do so through grants.
b) They want the ego/recognition/opportunties that come from being published in a journal.
Just my hunch though.
Idea! (Score:3, Interesting)
Re:"build or buy" (Score:2)
Besides, the scientific knowledge behind medical practice isn't really analagous to source code. Programmers don't keep language reference manuals, etc. secret, in the same way doctors don't keep medical knowledge secret. Some doctors choose to work for pharmaceutical companies that sell proprietary drugs, and some choose to perform
It's more than just choosing applications (Score:5, Insightful)
Better to bring the philosophy in this way: "We will use the best tool for the job. We strongly prefer open source for reliability and flexibility reasons; we will consider commercial products where appropriate." And then do the best job you can do with the tools you've chosen. A record of excellent results, even a very short one, is the best way to give open source a toehold.
Re:It's more than just choosing applications (Score:2)
Are you saying that Open Source can't be commercial? Red Hat, MySQL, QT etc. anyone? If you mean non-free then say so.
Comment removed (Score:3, Interesting)
LDAP server moving closer to becoming commodity (Score:2)
Re:LDAP server moving closer to becoming commodity (Score:2)
That's about as commodity as you can get in the business world.
I wouldn't touch slapd with a bargepole in comparison... editing your user list in LDIF format using vi is *not* fun, or productive.
All well and good... (Score:2, Insightful)
Personal computers are one thing, since at the moment the only people that use open source software are geeks, but in a corporate(business) environment, if something goes down, it has to be back up fast and without support, how does one accomplish that if it isn't withing that admin's realm of expertise?
Re:All well and good... (Score:5, Insightful)
Until something doesn't work, then who do you call?
Umm, your vendor or whomever you contracted for support.
If your admin can't manage a recovery plan and/or can't figure out how to run and install the software you need then you need a new admin. This has nothing to do with open vs. closed source or commercial vs. free software. Do you work for the government or something? That is the only place I've heard of where decisions are made that way. "We wanted to build a concrete building but the contractor we hired only knows how to build log cabins, so the building will be made out of logs." You choose your employees and your software based upon their strengths and weaknesses. If you can save 100K a year by using Apache instead of IIS across your whole enterprise, but your systems administrator can't figure out Apache, fire his ass pronto. He's got to be incompetent. It's as bad as those correspondence school programmers who want a job at a real development shop but can only program in visual basic and are completely unable to learn any other languages. It's just sad.
Re:All well and good... (Score:3, Insightful)
And when you download it from a website somewhere without contact info? Which does happen btw.
So here are the possible scenarios:
SugarCRM sells support for its product (Score:3, Insightful)
My dad is the best example. He doesn't want to bother with do-it-yourself or free software because in reality, it's cheaper for him to buy something with support than it is to get something for free and it may not work exactly.
Of course I load up his work computer with firefox, thunderbird etc, but when it comes to his website, he'd be more interested in a company that would do everything for him, which is the ri
Re:All well and good... (Score:2)
When MS stuff breaks, what do you do? Call MS and pay them $250 for each problem?
When OSS stuff breaks, what do you do? Call someone with expertise on the subject (a consultant?) or ensure you have someone on site who knows what the hells going on!
Re:All well and good... (Score:2)
Either way it's facile to imply that it's somehow more expensive to have Microsoft software break down on you. Or was your point that you'd have to pay Microsoft, specifically?
Re:All well and good... (Score:2, Interesting)
Imagine you run a wood factory and need accouning software and stock application.
Your domain is wood, not IT. So you Hire someone or you buy service to an IT company to provide you with proper software that feets your computing needs.
Wether the provided software is open source or closed source is not your business. You just like it to do the intended work. If something's wrong you
Home Office (Score:4, Insightful)
Human Resources Management (Score:4, Interesting)
Re:Human Resources Management (Score:2)
If a company was smart... (Score:5, Interesting)
If a business was smart, they'd already be using open source as a competitive advantage. Google knows about servers and handling load. Your local PHB does not. Your PHB wants to buy Windows Server 2003. Google customized their own Linux distro.
I know enough to follow the really really smart people, like the ones at Google.
Actually... (Score:4, Insightful)
Re:If a company was smart... (Score:5, Insightful)
As we're not in that business, what works for Google (customized Linux distros running 10's of thousands of servers) may not work for me.
It is also a question of scale. (Score:2)
If you are a small shop, with part time tech support that is paid on a per-incident basis - MS is a good solution. Why? Because you avoid loss of productivity for a learning curve (for apps you have), and because if your tech gets hit by a bus - lots of monkeys can do the job mimimally.
I may love Open Office, and use it at home and work. Howeve
Missing items (Score:5, Interesting)
hen we get into the specalized apps, where can I get an OSS program to mine my Scaroborough or Nielsen databases I get sent monthly? How about a Traffic and Billing system for commercial sales in broadcast?
It's a neat idea, and with crossover office I can run those "special apps" but you can not realistically run your entire business on OSS. your accounting system at a minimum still needs to be a closed source app.. No commercial quality Accounting system exists in a useable state yet.
Re:Missing items (Score:2)
Re:Missing items (Score:2)
What are the big commercial packages in the 4gl accounting space? Are you talking about software like Microsoft Great Plains' offerings?
What do you consider the most critical features of these packages? What would a new package need to offer to be considered as a possible replacement to the established players?
Thanks for a reply, it'll give me something to work on now that I just finished some other projects.
Found the article interesting (Score:2)
Some other factors (Score:5, Interesting)
1) Lower risk of orphaned applications. If your vendor goes casters up or is bought out you may find your most useful application(s) unsupported.
2) I have a real problem with the 'one size fits all' ERP model. Suppose you have a business process which gives you a real advantage over your competitors. If you go with an ERP package which requires you change to the same business processes your competitors use, you just lost an important advantage. There is nothing to differentiate you from the competition (not to mention the fact that all real software should model the business process, not vice versa).
1) seems to be poorly understood by most PHB's, the thought never seems to come up.
2) I think this is due to PHB's being trained in an industrial paradigm. A paradigm which says it does not matter, all 'widgets' are the same and so the process should also be the same. Which may be true when building dishwahers and refigerators, but since most of the US economy is now a services economy this does not work in a services based industry. Services should be unique, otherwise you are *only* competing on price, which is insane.
Excellent Fit... (Score:4, Insightful)
What doess XPPro and Office cost for 20 or so computers, anyway?
Re:Excellent Fit... (Score:2)
Re:Excellent Fit... (Score:2)
Meanwhile, we all wanted an email app that worked and was easy to use (this was in the days before thunderbird, and OSS in general) and we had to use Notes. pathetic.
Re:Excellent Fit... (Score:2)
And the tools that aren't avaiable as OSS? Too bad...find a workaround?
missing from the list (Score:2, Informative)
Re:missing from the list (ofbiz.org too.) (Score:2)
Opinions?
Cheers,
-b
GIMP, CinePaint, and Hollywood (Score:2)
Personally, I use GIMP extensively to create graphics for my blog (http://sunandfun.blogspot.com/ [blogspot.com]), and have written a blog entry in praise of the good old GIMP (http://sunandfun.blogspot.com/2005/04/in-praise-o f [blogspot.com]
Exchange Replacement? (Score:3, Informative)
I run a small (5 person) business, and we try to use FOSS as much as possible. I could not find anything out there to replace our Exchange Server. It works, it's stable (2003 is, anyway), it syncs with our PDAs etc. etc. etc...
OpenConnector.Org (Score:4, Interesting)
But help is always needed. The code is still in alpha, though I'd like to release the first public Beta in November, in time for the projects 3 year aniversary.
Problem is that this is not a simple piece of software; there's a reason it hasn't been done. Very few people understand MAPI, and those who do, understablely want to get paid for doing it.
We need people experienced in MAPI, funds to offset coding time, etc.
Re:Exchange Replacement? (Score:2)
Re:Exchange Replacement? (Score:2)
Re:Exchange Replacement? (Score:3, Insightful)
What I've always failed to understand is why an extremely small company needs such features, and why it's alw
Re:Exchange Replacement? (Score:3, Insightful)
- It works, is fairly low maintenance and IS stable.
- It allows us to share contacts, calendars and email if necessary
- It allows us to schedule meetings without the other attendees being present.
- It syncs with our PDA's perfectly, both at home, at work and over the air
- It has an excellent, usable web based interface when away from the office
I'm no MS fanboy. We write Java based web applications. We almost always deploy to Linux.
Open Source Shared Calendaring?? (Score:3, Interesting)
I'm not looking for a full-blown groupware suite - our email is done off-site by our ISP. I only need something I can tie everyone's calendar's together with - I want it small and focused on just a single task.
Boss is married to Outhouse, one guy has a Mac, I'm using Sunbird (although I'll adapt if I *have* to), so we have to tie in a bunch of platforms.
My current leanings are to Kolab with the Toltec connector (Note to OS naysayers: I'm not averse to spending money here! I would prefer Open Source.)
I'm reading TFA in the hopes of finding something - but I've seen nothing on a quick scan through it. Any other tips I could be following up on?
Re:Open Source Shared Calendaring?? (Score:2)
http://hula-project.org/ [hula-project.org]
A few tips... (Score:3, Interesting)
I have quite a few times (I work as an IT Consultant) met clients who did use open source. I my opinion there was some base indicators when it was useful:
You'll need in-house support.
For those who wish to use open source in the desktop environment, it usually requires some in-house supporters. Most employees are use to MS Windows from home and can therefore more easily engage with a windows environment. But after a learning period, it's possible to switch entirely to OS.
If anyone tries to switch their software to OS without the in-house support will often fail... but a lot of companies out there already has an in-house support team in place to help with daily routines (printers, new mousse etc...)
So a good rule is; if it's possible to "upgrade" your in-house support team to OS, you may "upgrade" the company desktop environment. (Do expect the cost of a learning period, compared to license savings).
Servers
Servers are often very expensive, but the operational users are usually less than the full range of desktop users in the companies. Therefore it's often more easy to switch servers, and use OS.
It still requires some fairly good administrators, but that issue goes for commercial products as well.
As most commercial server software is fairly expensive, good savings can be made here.
But check out for various issues. The basic stuff like mySql is much easier to hack than MSSql. (I know as I have been working with security on several projects). This is often not due to the product limitations, but the lack of knowledge by the administrators and developers using these platforms.
Sadly I have often seen sites that allow for SQL-insertions. In an MSSql environment, you just dictate the use of stored procedures, and your safe...
Other stuff
There are some other parameters any company needs to consider, but they are often not as general as the two above. Basically it all comes down to a simple return of investment calculation: Is the expenses in regards to OS, less than the licenses?
My own site uses OS (see link above). Why not? In my spare time I can be nerdish enough to play around, and here the OS world have it all... the only other option was to use pirate copies. So in a sense the really smart consultants and developers are forced to train and us OS. (Oh, yes I do have access to MSDN, but that's an other story).
Convince the Unconvinceable (not flamebait) (Score:3, Interesting)
She basically tells me that no business operator with brains would deploy OSS, because there's nobody to "stand behind it". I countered, I thought brilliantly, by offering the example of Apache, the most shining and long-running example of Open Source. She replies that Oracle and others take Apache and create their own customized versions, suggesting additional code audits, etc, so that versions that Oracle might run are NOT your average httpd.apache.org downloads.
I was just flabbergasted, speechless, and clearly unprepared for an attack on OSS which I feel most certainly have proven themselves in numerous software packages.
Was I simply battling the "sales-droid" mentality? Is this a battle worth engaging in, or should I nod, smile, and slowly back away?
Re:Convince the Unconvinceable (not flamebait) (Score:2)
www.backcountry.com (Score:2)
The servers run RHEL, and the ERP runs on various bits and peices of OSS. By this time next year, I hope to migrate the entire staff of 150+ over to OpenSuSE or Fedora for their desktops, but I have already given the order that all new desktops come in OS-free (
Re:CRM (Score:2)
It is both an ERP and CRM and open source.
Only drawback is that it currently requires an oracle database, but work is being done on a Postgresql port.
Re:CRM (Score:2)
Haven't tried it yet, but take a look [sourceforge.net]
Re:CRM (Score:3, Interesting)
Re:CRM (Score:2)
Re:Heaven Forbid! (Score:2)
It is very difficult to for a software
Re:Alternative option. (Score:4, Insightful)
Re:Alternative option. (Score:2)
I really don't understand this. Sure, your boss may not even look at it, but you read Slashdot don't you? You must have occasionally seen links to stories about Linux server shipment figures? Like this [internetnews.com]?
I mean, how can you write that "managers won't even look at it" when it's clearly a matter of fact that they do?
Seriously, I would like to know, because I keep
Re:Alternative option. (Score:2)
Re:Alternative option. (Score:2, Interesting)
However, the customers I deal with barely know how to use a computer let alone requiring their own servers.
If I still worked at my previous employers I would be giving completely different answers now (5 years ago, Linux installations were growing even back then), but in my current backwater environment, talking about Linux and OSS in general is a foreign language to them.
IDC stats and industry figure
Re:Exchange ? and... (Score:2)
Re:Point of Sale: Very funny (Score:2)
Everyone who has an online, ecommerce shop?
Re:Point of Sale: Very funny (Score:2)