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Make Linux "Gorgeous," Says Ubuntu Leader

Posted by CmdrTaco on Mon Oct 30, 2006 02:50 PM
from the also-crash-less dept.
OSS_ilation writes "They say beauty is only skin deep, but when it comes to Linux and the free software movement, people like Mark Shuttleworth think looks have an important part to play. On his blog and an article on SearchOpenSource.com, Shuttleworth and a slew of open source end users say that the look and feel of open source is also a matter of wider acceptance among enterprise players who are used to Windows, yet crave Mac OS X and the functionality of Linux. 'If we want the world to embrace free software, we have to make it beautiful,' Shuttleworth said. "We have to make it gorgeous. We have to make it easy on the eye. We have to make it take your friend's breath away.' With the early success of Novell SUSE Linux Enterprise Desktop 10, Shuttleworth and company may be onto something."
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[+] Technology: What Really Happened To Ubuntu's Edgy Artwork? 297 comments
angrykeyboarder writes, "Many Ubuntu users expressed surprise, dismay, and disappointment when Mark Shuttleworth (sabdfl) nixed the popular community-developed artwork during the beta phase of Ubuntu 6.10 ('The Edgy Eft'). Some Ubuntu community members were downright shocked, and many were ultimately dissatisfied with the final product. What exactly happened? Short answer: the Art Team was less disturbed than some other community members were. Linux.com has the scoop." Slashdot and Linux.com are both part of OSTG.
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  • Imagine... (Score:4, Interesting)

    by Nrbelex (917694) on Monday October 30 2006, @02:52PM (#16646855) Homepage
    A person who has never used a computer turns on three which are arranged in front of them... A Windows box, a Mac box and a Linux box... all look identical on the outside. They receive no prompting. Which do they begin to try to learn to use?
    • Re:Imagine... (Score:4, Insightful)

      by Mikachu (972457) <mikazuchi@SLACKW ... com minus distro> on Monday October 30 2006, @03:12PM (#16647215) Homepage
      It really doesn't matter. You're not competing against a world that has never seen a computer before. You're fighting against a world where Windows owns the market share, and Mac OSX is often shunned aside, where Linux is called the nerd OS.

      So essentially, Mark Shuttleworth is right. It's not enough to be just barely the best in anything when the market leader has almost all of the market. You have to truly jump miles above the market leader before people will notice. It's unfortunate but true.

      How do you think the Apple iPod worked so well? When it came out, nerds said "less space than a Nomad, it's shit." But what happened? If you really compare, the iPod blew the Nomad away in terms of ease of use and beauty. Not to mention marketing, but that's a different story altogether.
    • Re: (Score:3, Insightful)

      ``A person who has never used a computer turns on three which are arranged in front of them... A Windows box, a Mac box and a Linux box... all look identical on the outside. They receive no prompting. Which do they begin to try to learn to use?''

      The one that finishes booting first?
    • Obviously not the Mac, since it has only one mouse button and can't be as good as the other two...
      • Re: (Score:3, Insightful)

        Why can't you have well-designed ergonomics AND great eye-candy? Why deny that both serve a useful place at the table?

        Another thing that's needed is something similar to Apple's original User Interface Guidelines, so that all of the applicatons on the platform are consistent from both a usability and visual standpoint.

        Having consistent dialogs, button placements, menus, and so on tend to make a platform a LOT more accessible.
        • Re: (Score:3, Interesting)

          Of course you should have great ergonomics and eye candy.

          Mark Shuttleworth said that the problem that Linux didn't look good enough.

          That's not really entirely true, it looks OK. But the ergonomics still suck really hard for
          many things. It works reasonably nastily.

          Comparing to Windows isn't remotely good enough.

          When it starts to be an ergonomic horse race between Mac OS X and Billionaire
          Linux, then that's progress. We're about as far in that direction as Afghanistan is sending turbaned men to Mars.

          In fact
            • Re: (Score:3, Insightful)

              No kidding. I don't think the US has even thought about the turban part.

              Not enough TurbanWare makers in the districts of the appropriation committee congressdroids.
        • by jdray (645332) on Monday October 30 2006, @03:54PM (#16648101) Homepage Journal
          Here's one problem indemic to the open source paradigm: Things like "beauty" or "ease of use" or "how you ought to do things" varies widely from one group to another. Getting everyone that develops an app for Linux to agree on one set of interface standards makes for a pretty steep uphill battle. Take a look at Gnome versus KDE: Where does an "Okay" button belong on a dialog box, left or right?

          The opportunity that the open source community has is to leverage the capacity for development that has made FOSS a viable contender for hard drive space to develop something entirely new in computing. Projects like Open Office and the GIMP are great, offering alternatives to commercial software where options weren't available before. And development of those products should continue, but to what end? Sure, there's value in being able to provide a drop in, no training required replacement for the Microsoft software stack if it can be done with open standards and security. But if all you're doing is following the development of major software vendors, you're relying on them to set the pace of innovation. Even the venerated Linus Torvalds made Linux because he wanted to have a Unix-like system running on his commodity hardware (yeah, yeah, let the hatemail come).

          So, tell me, where is the group that comes along and says, "Here's a new way of using a computer. Everyone come help us build it, it's gonna be great" ?? Why, after all these years, am I still forced to use the paradigm of paper-based documents (PDF, RTF, e-mail, web) to communicate most information, even if it never hits paper? Why do I have to gather information by reading text, line by line, down a page? Where's the visual depth to our digital world? Where's the alternative information delivery?

          And I'm not calling for a bunch of new input or output devices that will change the way we work with a computer, though those are needed as well. Given what we have (mouse, keyboard, monitor), we ought to be able to come up with something better.

          Take, for instance, the Civilization IV interface as a model for systems administration. Replace cities with servers, continents become networks, nations become domains, etc. Pan and zoom around your network, click on users to see what they're up to, double click on servers to look at their configuration and make edits to it, adjust automation, etc. etc. User apps have other opportunities for data navigation, communication, resource location, etc. But we've got to get ourselves off of the paper paradigm first. How do we do that?
          • by shmlco (594907) on Monday October 30 2006, @04:33PM (#16648867) Homepage
            Unless you're planning on creating a new ideomatic language and teaching it to the rest of the world, we're kind of stuck with that whole letter-word-sentence-paragraph thing. Which gives rise to the idea of a page or document or file or folder that encapsulates a bunch of them.

            Most sites or interfaces that try to overlay reality with other metaphors fail, usually because the metaphor doesn't communicate (why is the home page the "Town Hall"?) and because most graphical systems aren't as dense as text. To take your example, do I want to navigate a virtual building trying to find Fred's desk, or is it faster to find Fred in an alphabetic list and click on it.

            I actually expect search and metadata (aka Spotlight) to take us further than 3D spinning virtual worlds...
          • by budgenator (254554) on Monday October 30 2006, @07:00PM (#16651109) Journal
            Yeah like I really like how in windows app where hitting OK sometimes closes the present window and sometimes opens the child window.
            How about how if you open your browser, a single click on a hyperlink follows to the links URL, but the file-manager that looks just like the browser needs to double-click the links (shortcuts)?
            Here's a good one how about downloading an executable to a user's desktop, then right-clicking and run-as admin, ever try that it don't work, Windows says admin has insufficient privileges! Then you get sneeky and down-load it to a shared folder, and run-as, but that still doesn't work, you have to copy it into the shared folder, I've pleaded with every windows guru for 3 years to tell me how to do that, nobody knew! as far as I can tell I'm the only one! This is so unintuitive, admin is untrusted and to make a file shared, it has to be moved into a shared folder, and downloading into the shared folder doesn't count!

            I don't want to to things the "new" windows way, I want some sanity, I want the old tried and true, rational, expandable Unix way!
      • Deep inside the Windows NT/XP kernel, it maintains an object namespace very similar to a Unix filesystem. You can use WinObj from sysinternals.com [sysinternals.com] to navigate this object namespace. Notice that under the 'Global??' folder you will find the entries 'C:' and 'D:' and so on symbolic linked to the appropriate file system. Also, '\Device\*' in the object namespace is very much like '/dev/*' on Unix.

        It is evident that drive letters under an NT kernel is just a DOS compatibility after-thought. The kernel doesn't

        • Re: (Score:3, Insightful)

          Keep in mind thye average user will probably also have an mp3 player and a thumb drive connected as well as a cd/dvd burner. What if the user has multiple hard drive, potentially from an upgrade (not that uncommon) or maybe from their old machine (ie: salvaged during an upgrade by whomever did the upgrade for them). If you just use /home the user will be quite confused as to why all that new space they jsut bought isn't showing up. And /home/username is just as unintuitive, most will dump stuff onto their d
      • Re: (Score:3, Interesting)

        because it has the big start button

        You are aware of the tiny historic fact that the animated "click here to start" thing that appeared in the task bar of windos 95 after a fresh install was put there as a last-minute hack because final tests on a new user group, totally new to the system, resulted in the shock finding that none of them thought about looking for Applications in a button called "Start" ?

        The phrase "starting a program" is geek-speak. It's not how your mum thinks.
  • by Salvance (1014001) * on Monday October 30 2006, @02:53PM (#16646879) Homepage Journal
    Finally, someone who is addressing the root cause of why Linux continues to trail market leaders in desktop share. In addition to making it "beautiful", developers need to continue adding out-of-the-box widgets/features to prevent someone from ever needing to modify a script or enter a terminal window if they didn't want to. If they could address both of these 'issues', Linux would have a fighting chance against Windows desktops.

    IMO - Microsoft doesn't dominate because it is better, it dominates because of great marketing and ease of use (even for groups such as the disabled). My grandmother can use XP Home, but if I have Linux up, she completely freezes. Sure, there's some grandmas that know perl scripting, but who wants to jump in and start compiling code just so they can play bridge with their friends over the net?
    • Re: (Score:3, Insightful)

      I dispute the hard to use part of Linux. Yes it's a bugger to get working sometimes but so is Windows. How many of us here provide tech support to otherwise intelligent people who have a complete blind spot when it comes to using a Windows box. If Windows breaks in a confusing way how many non-geeks do you know who can sort it out? My dad is the only one I know and I support a lot of family, friends and co-workers.
    • That's funny, because most people get scared when the hear that they are using Linux. Try running KDE, plopping your friend in front of your computer, and seeing how hard it is for them to figure out what to do. I have done this several times, and people almost immediately adapt to: 1.) Using Konqueror 2.) Using GAIM 3.) Using OpenOffice 4.) Playing music. When something works differently, or doesn't work, they just shrug it off, assuming that it is simply some error or bug, the same way they shrug off
      • by 14CharUsername (972311) on Monday October 30 2006, @04:11PM (#16648403)

        Linux is great for beginners. And its perfect for experts. But it doesn't work very well for those people in between... the "Power Users". They get on a linux box and the first thing they say is "where's the C drive?" Then next its "where's Program Files?" Then they bitch about when stuff is installed it gets spread all over in places like /usr/bin, /usr/share, /usr/lib, /etc, etc. (see what I did there?).

        For beginners its great. "where's My Documents?" "How do I get on the Internet?" "How do I log out?" After a few minutes they figure these things out and are on the way.

        The experts get to the console and type ssh, rsync, grep, sed, find and the like and they're in heaven.

        But the "power users" have so much knowledge of registry hacks and all the little things that you have to do just to make windows work. They know that the hard drive is C: and if you have more than one hard drive, the second on is D:, if not then D: is the cdrom. Apps are installed in their own folders under C:\program files\ (unless you specified something else in the installer) but you can't remove them by just deleting the folder, you have to go to add/remove programs in the control panel. If that doesn't work then you nuke the app from the registry and then delete the folder in program files. To all the "power users" out there, that is how computers are supposed to work. Show them anything else, then they are just as helpless as the beginners. They don't want to give up all that windows specific knowledge without a fight.

        • Re: (Score:3, Informative)

          Well, I'm a "power user", and I disagree with your assessment. I'd love if Linux gave me simple answers to the following questions:

          * Where should I save my work ?
          * How do I read files from a CD ?
          * When I install programs, where do they go ?
          * Speaking of which, how do I install something ?

          Windows provides answers to these questions in form of GUI. I can click on the CD-Rom icon, I can pick programs from the Start menu, I can add/remove programs using the GUI tool, and I can save my files pretty much anywhere
          • * Where should I save my work ?

            In your home directory sorted in whatever way makes sense to you - or on an NFS share used by a lot of people for collaborative work named after the project, division or whatever - not F: M: or whatever windows shared drive which may differ between desktop machines.

            * When I install programs, where do they go ?

            If you get something that isn't available with the distributions package manager it depends on what it is. Local stuff only to be used on that computer goes in /usr/lo

        • Re: (Score:3, Interesting)

          by Anonymous Coward
          For beginners it's easy indeed. Power users can adapt. But experts (on the windows side) are the hardest to convert.

          Not only not knowing where stuff goes, but they also need to find suitable replacements for everything. Visual Studio? Learn other editors (vi/emacs), IDEs, debuggers and compilers (gcc?). The windows APIs we're used to? Gone. The widgets (winforms/winfx/whatever)? Gone. The frameworks? Gone. C#? Learn another language. Scripting languages you know? Learn perl instead. SQL Server? Learn anothe
        • Re: (Score:3, Insightful)

          Agreed, it isn't computer novices that find Linux Desktops any harder to use than Windows. It's the more experienced Windows users that generally find Linux harder to use. They have preconceived notions about how computers are supposed to work and have forgotten how long it took them to pick up their current Windows knowledge. They underestimate how much new stuff they will need to learn when moving to a different system.

          eg: I'm very experienced with both Linux and Windows, but still get lost and confused w

          • Well, that's all part of it, isn't it. If I want to listen to music on a Windows machine, and I don't like WMP, it is easy for me to find out about Winamp, iTunes, or other good, highly polished apps. I can then go to the website, look at screen shots, read reviews and feature lists, etc. When I see one that looks good I click the big friendly download button. If I'm a complete novice and running IE, when the download starts I click the "run file" button when it asks to start the download, otherwise I
      • Re: (Score:3, Insightful)

        I couldn't agree more ... the unfortunate thing is that any time I make similar suggestions to Linux programmers or just tech groups in general I get responses like "PEBKAC, not my problem", or "If you can't do XYZ, then you're not smart enough to be using a computer", or even "if Linux were easy to use, there'd be less jobs for support guys like me". These are REAL responses I've received from legitimate Linux developers.

        As backwards as it sounds, I really think the Linux world needs to find some inves
      • Under Gnome, click on "Places" and then on "Connect to server". A dialog will now open. Set the service type to "Windows Share" and fill in the "server", "share", and "user name" fields. If there is a domain, fill in the "domain" field too. Hit "connect". You now have an icon on both the desktop and in the Places menu named after the folder. Click on it. It will ask you for a password and it will give you the option to save it in your keyring (it's encrypted, btw). All Gnome applications (including
          • You said "Under Gnome"

            Correct. Gnome has made significant progress in creating an easy to use desktop. Pre-2.12 I could not tolerate using it more than a few days (I was a KDE user since early '99). 2.12 is what made me consider switching from KDE. 2.14 convinced me to do it. With 2.16, I now have no desire to use KDE at all. I've even dropped the few KDE apps I used for Gnome ones (amaroK->Exaile, Quanta->Bluefish+CSSED, K3B->GnomeBaker, etc) I'll give 4 a try, but it will have to be really

  • by blackcoot (124938) on Monday October 30 2006, @02:57PM (#16646949)
    and when things don't Just Work (tm), make it Really Easy to Fix (tm). gui eye candy is nice and all, but it does no good if the underlying software is flakey and generally hard to use.
    • Re: (Score:3, Informative)

      From TFB (the fine blog):

      Of course, "pretty but unusable" won't work either. It needs to be both functional and attractive. Rather than bling for bling's sake, let's use artistic effects to make the desktop BETTER, and obviously better.
    • I agree with one of your points, and it is one of the main problems I have seen with the several Linux distributions I have tried. I am writing this from my Ubuntu 6.06 laptop installation. I just recently removed Windows completely on favour of Ubuntu after it told me that "Windows cant prove the legality of this installation" and it did not allowed me to enter to MY computer even in the so called "safe mode" after I added 1GB of ram (WinXP).

      The previous is to show you pissed off I *am* of Microsoft offer
  • by johnrpenner (40054) on Monday October 30 2006, @02:57PM (#16646953) Homepage

    Fortune Magazine: What has always distinguished the products of the
    companies you've led is the design aesthetic. Is your obsession with design
    an inborn instinct or what?

    Steve Jobs: We don't have good language to talk about this kind of thing.
    In most people's vocabularies, design means veneer. It's interior decorating.
    It's the fabric of the curtains and the sofa. But to me, nothing could be
    further from the meaning of design. Design is the fundamental soul of a
    man-made creation that ends up expressing itself in successive outer layers
    of the product or service. The iMac is not just the colour or translucence or
    the shape of the shell. The essence of the iMac is to be the finest possible
    consumer computer in which each element plays together.

    On our latest iMac, I was adamant that we get rid of the fan, because it is
    much more pleasant to work on a computer that doesn't drone all the time.
    That was not just "Steve's decision" to pull out the fan; it required an
    enormous engineering effort to figure out how to manage power better and do
    a better job of thermal conduction through the machine. That is the furthest
    thing from veneer. It was at the core of the product the day we started.

    This is what customers pay us for--to sweat all these details so it's easy
    and pleasant for them to use our computers. We're supposed to be really good
    at this. That doesn't mean we don't listen to customers, but it's hard for
    them to tell you what they want when they've never seen anything remotely
    like it.

    http://www.fortune.com/fortune/2000/01/24/app6.htm l [fortune.com]

    • by Khomar (529552) on Monday October 30 2006, @03:30PM (#16647601) Journal

      I wish I had mod points for you, because that was exactly my first thought. There is a huge difference between software that looks beautiful and software that is beautiful. A well designed application need not have visually fantastic features -- in fact, often the most "beautiful" applications have very simple interfaces, but they are very intuitive and a joy to use. I have not actually used a Mac in over a decade, but I am tempted to get one just because of the care Apple seems to take in everything that they do. In Windows Vista, Microsoft is doing exactly what Mark Shuttleworth has called for. They are trying to cover up the flaws and problems with Windows without actually redesigning the system.

      The problem with Linux for me has been its clunky feel. Most of the applications felt like hacks. There was no coherent organization for system tools, or there were multiple collections of applications that seemed to do the same thing but with slight differences (equivalent of two apps to change the screen settings, but one sets the resolution and background and the other the background and color settings). The applications felt poorly designed and half-baked with inconsistent interfaces. Now granted, it has been a couple years since I last touched a Linux distribution, so things may have changed since then, but somehow I doubt it. Installing new software was a chore, and was never as simple as it should have been. It seemed that most applications were even worse in Linux than in Windows for scattering files all of the file system. Many applications required edits to text files for configuration which while making some configuration possible to automate from the command line does not make things easy to use for the casual user (where was the config file again?).

      Really, from what I understand of OS X, Apple came much closer to what really needs to be done -- a complete revamping of the structure of Linux. Create a consistent, simplified and enforced directory structure to make application and driver installation much easier to manage. Replace all configuration with graphical tools while leaving the power of the command line available for those who wish to tap into it but out of plain view. Create a consistent user experience with well thought out conventions that create an atmosphere of familiarity throughout all applications that run in the system. Unfortunately, I am not sure that this is possible in the open source arena because you almost need a more totalitarian organization system to enforce it. Transforming Linux into a real competitor with OS X and Windows will take a great deal of organization and cooperation -- something that Linux seems to lack, especially when you consider how many flavors of Linux there are. Unity has never been their strong suit, but to accomplish what Mark Shuttleworth is suggesting, they will need a unified effort from the core systems all the way to the MP3 player to make it happen.

  • by Anonymous Coward on Monday October 30 2006, @02:59PM (#16646983)
    ...goes all the way to ring 0.
  • by augustz (18082) on Monday October 30 2006, @03:00PM (#16646995) Homepage
    Imagine having a clean and clear desktop. Make things a little bigger for your mother. Make them a little smaller for the numbers nerd.

    When you buy that ridiculously high resolution dell laptop, all the icons and text doesn't shrink to the size of warnings for health meds.
  • by ArcherB (796902) on Monday October 30 2006, @03:04PM (#16647075) Journal
    While Ubuntu is relatively polished and most of the stuff "just works", the default baby-shit-brown color scheme is hideous.

    So, while I would agree that Linux needs some beautification, I don't trust anyone at Ubuntu to do it!
    • Re: (Score:3, Insightful)

      I totally agree, that the color scheme is hideous.

      So when I upgraded to ubuntu dapper for my parents back home, I made an effort to set up a better color scheme.

      To my surprise, when they began using the computer, they were disappointed that it didn't come with the ubuntu color scheme they love so much. And no, they have had other os'es and distros setup in their computer Win2k,XP,Mandrake,Debian.

      So, maybe it just boils down to people's preferences.
        • by jbeaupre (752124) on Monday October 30 2006, @04:22PM (#16648639)
          As the owner of a new 2006 model human, I've found the "baby-shit orange" most often results from inserting carrots in the drooling end. Due to defects in design of digestion and skin, said unit also ends up with an orange ass. Which is all well and good, since the manufacturer (aka "mom") does not consider it a problem and in fact thinks it's hilarious.

          I will attest that the wide variety of browns coming from our unit, including orange-brown, matches the Ubuntu theme very well. Close enough that I can almost smell Ubuntu.
  • Doubtful (Score:4, Insightful)

    by mpapet (761907) on Monday October 30 2006, @03:10PM (#16647189) Homepage
    In principal, I agree.

    In practice, it's not what makes people switch. They will switch when there is an overwhelming need for something that is not provided by their current PC.

    Otherwise, they don't switch.

    Despite Apple's temporarily high visibility (pre vista media onslaught) these days, they know from experience getting people to switch even -if- you have a beautiful desktop and good advertising marketing budgets is tough.
  • Ain't gonna happen (Score:5, Insightful)

    by melted (227442) on Monday October 30 2006, @03:13PM (#16647255) Homepage
    Too many people need to give up their egos, use GUI toolkits they don't like, and admit they don't know jack about what looks good and what doesn't.
  • -1, Doesn't Get It (Score:5, Interesting)

    by hcdejong (561314) <acme.xmsnet@nl> on Monday October 30 2006, @03:14PM (#16647267)
    People don't crave OS X because it's beautiful, but because it Just Works. The beauty of OS X is way beyond skin deep. To achieve it you need things like consistency, subtle cues that inform the user of what's happening, you need to remove clutter etc.
    You need to think about every element of the UI not in isolation, but in relation to all the other elements. Mere eye candy just doesn't cut it. Shuttleworth sort of admits this in the blog entry, but bulldozes over it earlier on, when he says I'm not talking about inner beauty, not elegance, not ideological purity... pure, unadulterated, raw, visceral, lustful, shallow, skin deep beauty.

    Sorry Mark, but you're starting at the wrong end here. You need inner beauty, in the shape of e.g. a consistent framework, and at the most fundamental level, just plain consideration of how the user interacts with the application, before you can start working on the skin.

    And that is why Linux distributions as we know them will never compete with OS X. You'd need to toss X and its bazillion GUI toolkits, and replace them with something new. Then you'd need to organize a Human Interface Police, whose job it is to kick developers who don't follow the guidelines. And I suspect that won't go over well among the Linux developer community with its "free to do whatever the hell I like" mindset.
    • Re: (Score:3, Interesting)

      I don't understand why you'd need to toss X, per se.

      And I would also point out that Ubuntu does make a concerted effort to ensure the GUIs it uses operate off the same toolkit, and they do push for strong unified look & feel.

      Apple needs HIG police, too, so says iTunes vs. Safari vs. Preview vs. Mail, for example. You're telling me that's the gold standard in uniform look-and-feel? My, we all have a long way to go, don't we? And that's just their in-house development, let alone goodies like MS Office
    • Re: (Score:3, Insightful)

      I don't agree with you. While I personally find it much more important that things Just Work, a lot of people care about eye candy. Thus, eye candy is a good thing to spend energy on. Even if this is at the expense of other things, it might still be a Good Thing; for example, Ubuntu could be the Gorgeous OS, whereas Mac OS X would be the OS that Just Works.

      Looking at the way things are, I would say it's rather the other way around at the moment. OS X is definitely more attractive than Ubuntu as far as looks
    • Re: (Score:3, Interesting)

      People don't crave windows because it's beautiful, they crave it because it runs their software .

      Aside from nicking the discs from the office (do people still do that in todays IT-managed world?) for home use, the bulk of the apps on the net are for win machines. Maybe I should clairfy - the bulk of the precompiled apps are for win machines. [insert virus joke here].

      Make all my stuff run on another platform, and I'm in.
    • Re: (Score:3, Informative)

      And someday, if they try really hard, OS X will be nearly as self-consistent as KDE is today. When the Mac equivalents of KIO slaves are universally supported, for example, I' d actually consider switching to OS X. Until then, it's too flaky and ad-hoc for me to take it seriously

      Just for a the sake of a differing opinion.

    • Re: (Score:3, Interesting)

      Okay I'm a Windows user primarily, but I've used KDE, Gnome and fvwm. I've also used Macs but not regularly for some time I'll admit. A couple of years ago the company I was working for bought an eMac for testing. I found the UI to be cumbersome and clunky. I certainly didn't think it was useful and it'sn ot just because I wasn't use to the Mac. (I wasn't use to KDE or Gnome, but I loved KDE, and could get along with Gnome most days).

      Why do Mac users go on and on about how useable and intuitive they are? I
  • by Kjella (173770) on Monday October 30 2006, @03:15PM (#16647295) Homepage
    ...is that it has to be applied regularly. New major version of the software, new config dialogs, new wizards, new documentation? Better start redoing a lot of polish. Also, let's not forget that a polished turd is nothing more than a polished turd. Polish is only something you need when you already have a solid product with rough edges. So while I think Linux could use a layer of polish in a few places, I hardly think it's a big driver. Yes, people will flock to Ubuntu over other distros with a little polish. But is that really what drives adoption of Linux as a whole? I think it's more hard questions like:

    - Does Firefox work on most webpages?
    - Does OpenOffice interoperate well with MS Office files?
    - Does GIMP support 16-bit color/CMYK separation?
    - Does Thunderbird interoperate well with our exchange server?

    The really hard work is being done all the time by the people making fundamental improvements to their applications. What Ubuntu is doing with polish is more like maxing the performance for the Olympics. While it's important to get the most out of the foundation you have, it's the foundation that has to improve. Though I suppose this is a case where I'd like to eat my cake and have it too...
  • Sooo (Score:3, Insightful)

    by Klaidas (981300) on Monday October 30 2006, @03:18PM (#16647337) Homepage
    Sooo, if Mark said that "pretty" is a feature, will we see less members of the I-hate-vista-because-a-lot-of-people-will-use-it-a nd-also-it-looks-nice-so-it's-even-worse-and-it-ha s-nothing-my-good- old-terminal-couldn't-do club?
  • Better yet (Score:5, Insightful)

    by Cereal Box (4286) on Monday October 30 2006, @03:35PM (#16647725)
    Instead of making it look "gorgeous", how about focusing on making Linux look "consistent"?

    Windows and Mac OS sure didn't achieve their easily identifiable "looks" by promoting dozens of inconsistent GUI toolkits.
  • by Theovon (109752) on Monday October 30 2006, @03:44PM (#16647917)
    I agree that appearance is important. Humans function better when they have pleasant environments. It's also true that Linux distros often really suck when it comes to basics of HCI and even simple artistic elements that would make things a lot more pleasant and usable.

    But it really bugs me when people talk about aesthetics while the internal structure isn't sound. I'm happily using Dapper Drake, but it wasn't trivial to setup correctly with some of the hardware I wanted to use. But there's the recent slashdot article that mentions the upgrade nightmare when going from Dapper Drake to Edgy Eft. And there are even more fundamental problems with Linux. The graphics system in Linux is held together with duct tape. It's just WAY too easy to break, and there is no kind of structure to it. There should be APIs and standard mechanisms for handling graphics devices in a general, but they just don't exist (and don't tell me about DRI -- it's only one step in the right direction). I'm told that there are many other facilities, like networking, that aren't a whole lot better.

    Look at it this way: If Microsoft had gotten their shit together in the beginning and written a decent operating system, rather than cobbling DOS and some other crap together and sticking a GUI on top, then more of us would be using Windows. Instead, they shipped us crap, we figured that out, and we moved on to other systems. For a very long time, Mac OS (9 and before) was all surface, with an embarrassing OS under the hood. One of the few operating systems that was actually ENGINEERED well from the ground up was BeOS, but that didn't fair well against Microsoft's marketing.

    The fact is, "Linux" lacks coherency. It's not "Linux." It's a Linux kernel, some GNU tools over there, X11 bolded on over here, GTK or Qt slapped on over yonder... No two groups actually get together and decide to come up with an elegant system. Instead, they compete with each other, end up working around each other's mistakes, and then leave it up to the distros to try to make it all work together. Ha.

    I'll just tell you a dirty little secret from my experience with writing device drivers: The NT kernel's interfaces for handling devices like graphics cards, network devices, printers, and pretty much anything else you want to use, they put Linux to shame. NT may not perform as well, be as stable, or be as secure as Linux, but it's engineered with vastly more coherent internal structure. Linux is good code with poorly-designed interfaces, while Windows is lousy code with well-designed interfaces (actually, POSIX rocks, but I'm talking about kernel structure and device management).
    • Re: (Score:3, Insightful)

      Linux actually needs both to really compete on the desktop. Sure, don't let drivers and other core libraries slide but it needs serious help in the UI department. Linux developers always speak of standards and fault MS for never following them - how about Linux having a UI standard? Too many things I use I have to relearn the UI to some degree. At least in Windows (for the most part) there is a standard in the tool bars and menus. File, Edit, etc.
    • Re: (Score:3, Insightful)

      There has to be a balance, that is true. You can't have an OS that is completely window dressing, but at the same time, if you want people to sit in front of your machine for hours and hours without having to be the sort of person who are attracted to computers for their own sake, it has to look good and function well.

      If you build an OS that is rock solid, but its UI is command-line or a crappy GUI, you may well have a successor to the mainframe on your hands, which would be profitable, but it was my impre