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A New Look at Linux vs. Windows TCO
Posted by
ScuttleMonkey
on Wed Aug 17, 2005 05:10 AM
from the can't-we-all-just-get-along dept.
from the can't-we-all-just-get-along dept.
An anonymous reader writes "Laura DiDio, research fellow at the Yankee Group, published a column this morning in which she discusses key findings from a new survey on the total cost of ownership of Windows vs. Linux. DiDio often is written off by the Linux camp as being pro-Microsoft, but she offers excellent, neutral advice for any IT department considering a fundamental systems switch: 'If you do not know what is on your network, if you cannot at least estimate the hourly, monthly or yearly cost of downtime, if you do not know how long it takes to recover from a security outage, if you cannot answer questions about the extent of your company's license compliance, then you cannot truly evaluate whether Linux, Windows or Unix is right for your business. Chances are, if you cannot answer most or all of those questions, it does not matter what operating system you have because ignorance of the core TCO tenets means that your business is not getting the most out of its networks.' "
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Well, no. (Score:5, Insightful)
The person who wrote this has not been reading her other work. Neutral isnt even on the map.
Re:Well, no. (Score:3, Insightful)
Re:Well, no. (Score:5, Informative)
That says it all.
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Re:Well, no. (Score:5, Insightful)
but you can't take that idea of free and open and put it into a capitalist system and maintain it as though it is some kind of hippie commune or ashram, because if you can do it like that, at that point I'm like, 'Pass the hookah please!'"
and
But if Linux is really to take its place alongside Windows... then the vendors in this space cannot act like a bunch of hippies in a '60s commune or ashram. There really is no such thing as a free lunch.
So basically:
1) This can't happen because of what I feel about it; and
2) What I see is happening shouldn't happen because: I think it shouldn't.
This gal seems to have a lot of distortions there. There's nothing wrong with having an opinion and a firm belief. The problem comes when you try to justify your belief based on flawed logic, then use your position as a reporter to try to convince others that your belief is correct. It becomes preaching rather than reporting.
On the other hand, can we take the fact that the current article is rather ambiguous as a changing belief on her part?
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Re:Well, no. (Score:3, Informative)
Re:Well, no. (Score:3, Interesting)
"[Laura DiDio] has no clue about writing code. Not a single bit at all... For goodness sake this person has only a B.A. in communication degree. She writes magazine articles not code..."
That one line sums up Laura DiDio perfectly, she doesnt have any qualifications in IT, she should go do what she has the training and abilities to do... Write reports on supernatural occurances and alien abductions for supermarket tabloids...
Re:Well, no. (Score:3, Funny)
She truly is a terrible person.
Re:Well, no. (Score:3, Insightful)
People are still making movies out of stories that are litterally Millenia old. Companies manage to use software that's no longer supported. Something may suit the particular task far better than anything that is still "supported".
Not every bit of invention or authorship requires
Re:Well, no. (Score:5, Insightful)
I question the importance of encyclopedic importance as a criterion of inclusion of articles in online encyclopedias.
In a traditional dead-tree encyclopedia there are limits to the amount of information that the book can contain, which are imposed by the mass and space needed to store each additional letter. This means that a traditional encyclopedia needs to limit the articles it contains into the most important ones - after all, if it includes an unimportant article, it must drop an important one to make room for it.
An online encyclopedia, on the other hand, has no (practical) limitations. You never need to delete an article to make room for another one. Yes, digital storage space has practical limits, but those are so ridicilously high compared to a dead-tree encyclopedia that they are practically nonexistent. The only constraint is the search system, and that has shown itself perfectly capable of handling the current volume of articles. Therefore, as long as the article is factually correct (which I don't know if this article is, since I don't know anything about this person), adding it will never decrease the usability of an online encyclopedia, and will very likely increase it.
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Why we write off Laura Didio (Score:5, Informative)
Laura Didio whines that slashdot does not like her... [slashdot.org]
Quote from wikipedia by Didio: "The thing about Linux is, you can talk about a free, open operating system all you want, but you can't take that idea of free and open and put it into a capitalist system and maintain it as though it is some kind of hippie commune or ashram, because if you can do it like that, at that point I'm like, 'Pass the hookah please!'". And on another occasion she followed up: "I'm all for open source, and competition serves everyone's interest. But if Linux is really to take its place alongside Windows... then the vendors in this space cannot act like a bunch of hippies in a '60s commune or ashram. There really is no such thing as a free lunch."
Collection of Laura Didio quotes, compiled by Groklaw, on the subject of Didio insisting that she'd seen the linux-sco code comparison and it contained clearly copied code. [groklaw.net] This was posted, mind you, on the day that the judge ordered SCO to either provide the evidence linux contained copied sco code or drop those accusations from their lawsuit, and SCO resonded by dropping those accusations. In other words, the evidence never existed. There was never any copied code and SCO has as good as admitted so in court by their refusal to specify what the copied code was when the court ordered them to.
Laura Didio has made it clear she is not someone worth giving the slightest bit of attention or media press to. She has in the past shown a complete lack of any idea of rigor in compiling or presenting a study, as well as a willingness to both mislead and outright lie. This is not someone who knows how to do journalism, or how to do an informed study. This is someone who knows how to do one thing and one thing only, and that is shill for Microsoft when Microsoft pays them to. Right now she is shilling for Microsoft. Microsoft press releases released from Microsoft itself may occasionally contain good points or true statements, such as "Microsoft is a company located in Redmond". However, even when this is the case they don't get printed on the front page. Why should Microsoft press releases released through the front of Didio be treated any different?
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Re:Well, no. (Score:3, Informative)
We haven't heard much from Maureen since...
Re:Well, no. (Score:4, Informative)
Some feel DiDio took her apparent anti-open source agenda too far with a series of snide pot-shots at the various enemies of SCO that hit below the belt. So while she may not have performed the same actions as O'Gara, she certainly seems to belong to the same club. There are journalists, and then there are advocates who masquerade as journalists. Once someone feels the need to travel down a path that leads only to slander and other personal attacks on individuals who happen to be "on the other side", whether you're a cheap technology journalist like DiDio or O'Gara, or a successful political hack like Robert Novak, your credibility is ruined.
DiDio would do well to ask herself if she wants to be a columnist or a journalist. And if the latter, she'd probably do well to move to a different industry.
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Re:Well, no. (Score:4, Insightful)
I notice the article was submitted by "an anonymous reader".
Maybe the person who wrote this has been writing her previous work.
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Pimping DiDio - Please Don't Feed the Hit Counter (Score:3, Insightful)
"Maybe the person who wrote this has been writing her previous work."
No doubt. Seems to me "an anonymous reader" is either DiDio or her agent trying to jack up the hits related to her "study" in order to show future editors why publishing her tripe is profitable and worthwhile for them.
I say avoid the linked article like the plague.
Re:Well, no. (Score:5, Insightful)
It just shows that the editors have given up this site a long time ago.
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Um, yeah (Score:5, Insightful)
Um, well, yes, with good reason. When someone performs public relations work for a large corporation on a long-term basis, one then needs to recognize that further publications by this person should be recognized to certainly be further public relations work for the same corporation. As a side note, one might also consider any TCO studies published by Red Hat Corporation to be somewhat biased.
Re:Um, yeah (Score:3, Interesting)
I am very surprised to learn from Ms. DilDO that RedHat, Novell and IBM are bastions of pot smoking longhaired beatniks....
Why is this even posted on slashdot? Did we miss a post? "Slashdot bought out by Microsoft in a historical deal totalling XXXXbillion$"
Ignorance (Score:2)
Re:Ignorance (Score:5, Insightful)
100% correct.
Generally Windows servers need more attention.
100% back of the envelope, likely wishful thinking, unsubstantiated guess.
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Back of Envelope (Score:5, Insightful)
1) Everywhere I've worked, the Windows admins outnumber the Unix admins, at least 2:1, per managed machine.
2) The Windows admins seem to work in a half-frenzied state, much of the time, while the Unix admins try to look busy, much of the time.
3) Windows admins are hard-working, loyal, dutiful, do-as-you-say-Sir types, whereas Unix admins are chronically lazy -- and lazy like a fox.
4) Windows admins are excellent at solving "hit the box with open hand, right here, and it will go" problems, or "magical" solutions, but are narrowly focused on the Windows world (there are so many incantations to learn, I guess), whereas Unix admins can typically solve most problems on Windows PCs and can also manage Cisco, Macintosh, Sun, IBM, DEC, BSD PC or Linux PC, etc. (i.e. platforms that usually "just work" and are designed well, not just marketed well)
Seeing that salaries, in most organizations, grossly outweigh hardware and software costs, per year, I think I can safely toss out nearly all TCO studies and just "hire smart". I'll let my people decide what works, not a TCO study, thank you.
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Re:Back of Envelope (Score:4, Informative)
every other place I have worked, if it had windows which wasn't many, was the same.
every place I worked, when millions of dollars were on the line it was *nix.
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Re:Ignorance (Score:4, Informative)
Perhaps, but it's in line with my experience. For me it's a bit simpler, just go through and count the trouble tickets. Systems hosted on Windows machines get twice as many complaints about outtages or down time than the sites running on a LAMP platform. If I'm going to get woken up in the middle of the night, it's almost always a Windows box.
Sure you can argue it's the application or the coding skill and it doesn't take into account the popularity and traffic of the application, but that would seem to even out across 30 or 40 apps.
At least across the companies I work with, the Windows servers need more attention. And they need to be rebooted more often, rebuilt from scratch more often and they will slow down over time. I'm not sure how you can label my observation wishful thinking. It is what it is. I run Linux at home and my personal web sites on LAMP servers because I don't have to dork with them as much.
I wonder when the last time Didiot actually had any hands on experience with server? Armchair quarterbacks aren't limited to Sunday afternoons.
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Re:Ignorance (Score:3, Insightful)
Re:Ignorance (Score:3, Interesting)
Here is an example of that, a unix guy spending hours cleaning up after M$.
A friend of mine hired a linux guy to handle machines for several sites. About 100% of his time spent doing any kind of technical work (maintenance or repair) is spent on repairing the MS-Windows machines, which another group is actually contracted to maintain and repair. However, if he doesn't do it, then it doesn't get done. The linux machines, fortunately outnum
"Key findings"? (Score:5, Insightful)
Either the author had nothing better to write about, or they felt like inflating their ego a little by assuming that people in business are pretty thick and need to be told the blindingly obvious.
Re:"Key findings"? (Score:5, Insightful)
Obviously, it is not the most simple answer. Unfortunately, most people prefer simple but misleading (or downright wrong) answers to correct ones.
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Re:"Key findings"? (Score:5, Informative)
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Re:"Key findings"? (Score:3, Insightful)
Unknown != suboptimal (Score:5, Insightful)
For example: we have 3 servers (all Windows) in my company. Do we use them optimally? Probably, since we cannot replace them with any other software (to my great sorrow). Do we know how much each server costs us? No, and we will never be able to calculate that. Niether we care, as long as they do their job.
Why should I measure something which is hardly measurable just to be able to say that I use something in right way?
This is typical article where highly payed "analysts" try to spit obvious things in order to sound smart. As usual, they spit crap, but being so "well" informed about the subject, they even don't notice that.
Re:Unknown != suboptimal (Score:3, Interesting)
To be honest, I don't think you're in a position to really judge. 3 Windows servers (you don't mention how many of other OSes) implies a relatively small company.
Try working at a company with revenues
Re:Unknown != suboptimal (Score:3, Insightful)
My point was most people like to count their money instead to spent that time to feed their families.
Calculating expences is very complex task. My brother works in company that makes software for such purposes, and I can tell you that even in best case calculation will be very arbitrary. We pay rent for the office. We have products A and B, and we want to know how much each of them costs
This isn't exactly breaking news. (Score:5, Informative)
Unobjectionable but meaningless (Score:5, Interesting)
Has anyone succeeded in resolving their problem of which OS to use based on this insightful article?
Re:Unobjectionable but meaningless (Score:3, Insightful)
"you can say absolutely nothing about that which you know nothing about"
This is NOT the equivelant of some sage wizdom from the Delphi Oracle...
At first (Score:4, Funny)
I mean, she sings so well, why the sudden career change?
In related news... (Score:5, Insightful)
Windows 2000 machines are infected. Linux and Unix aren't.
I clearly see what that woman means.
Re:In related news... (Score:3, Insightful)
Unlike Linux machines that need regular patching to prevent them being rooted? There's no difference between any OS when it comes to a security hole, you patch it or you run the risk of being hacked.
For your driving analogy - if a manufacturer issued a recall, they are warning you about a problem. They can then turn round and say 'we told you not to use the brakes', but the driver o
It's a very misunderstood point. (Score:5, Insightful)
In essence - if you don't even know what you're doing with what you have, don't make it worse by changing it to something else that's so different.
I don't know if MS should be pointing this out in their marketing though - one one hand it's inherently true and a great way for them to fight the leaks to OSS - but it's also pointing out to the majority of customers that they're stupid.
Re:It's a very misunderstood point. (Score:3, Insightful)
I was saying that if you won't even manage what you have at the moment properly, a half baked migration will just probably cause more problems & costs than expected, and it will end up being more expensive. Anyone so imcompetent as to not even have an idea of their system costs is also probably the kind of person to hand their existing admins a "Linux for dummies" book between them instead of properly cross training.
Stop assuming that ever
Laura seems a very confused person... (Score:3, Insightful)
And now... "Neither server system will consume the other. Both will coexist..."
Is it her point that Microsoft has in recent days started acting like a bunch of hippies in an ashram?
Or she has acknowledged that Linux is not about free lunch or beer, but true freedom for the customer, and hence compatible with capitalism?
Looks like after her FUD in the SCO affair fell flat, she's presnting more scientific FUD in doing a TCO comparison... why should she choose to study the methods of hippies, outcasts ans communists?
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Neutral? (Score:3, Interesting)
"We know that you, and everyone else on the planet, can see that Linux is cheaper so I'll try to convince you that you don't know enough to judge the TCO in the hope that you'll then take the easy option of sticking with M$"
Completely OTT - Laura DiDio at her best. (Score:4, Insightful)
Yes, this is an issue that needs to be resolved; but, to say that this is the 'biggest' threat is completely over-the-top.
I would say that the biggest threat to Linux is integration and interoperability between Microsoft and Linux/Open Source solutions.
Linux distributions don't use proprietary file formats, APIs and protocols. Microsoft can easily integrate with Open Source software. But if you're developing Open Source software that needs to integrate with Microsoft software, be prepared to pay up.
Competition creates a win-win situation for everyone.
So, why doesn't Microsoft make its file formats, APIs and protocols open and free (as in beer)?
Why is Microsoft constantly in trouble for anti-competitive practices? The only conclusion I can sensibly come to is that Microsoft doesn't like competition.
Re:Completely OTT - Laura DiDio at her best. (Score:3, Insightful)
Even a small company doesn't like competition.
'Everyone' means consumers, the public.
That's a very interesting point you make; however, I could add that although many small companies don't 'want' competition, they don't go out of their way to prevent it like Microsoft does.
And, if companies don't like competition, why do we have conflicting messages from Microsoft that would lead us to believe otherwise?
"Microsoft welcomes competition because it drives innovati
Re:Completely OTT - Laura DiDio at her best. (Score:3, Insightful)
Well, yes and no. No business wants competition; it cuts into profit. The ideal situation for any business is monopoly, held tightly by external forces (e.g. supply chain pressuring consumers to stay with the monopoly, or a government, or natural things like scarcity (e.g. power lines)).
Small and medium business do
Typical DiDio - better editing (Score:5, Insightful)
Windows commands 65 to 70 percent of the server operating system market, while the Linux share stands at 15 to 20 percent
What market? What segments? What percentage of computing power? When you say MS runs 65% of the market you imply (and this is where Laura also gets here reputation) that everything else is a marginalized entity.
The high-level findings show that there is no universal clear-cut TCO basis to compel the corporate masses to do a wholesale switch from Windows to Linux
Gee, one machine, operating system, language, et. el. does not meet all needs. And this was insight? To whom? If anything this should be more concerning to MS, but it is also a plug for MS (as the owners of the market). But she follows it up with:
The majority of wholesale defections to Linux continues to come at the expense of midrange Unix installations...
The we see her drive home the MS competes with its own products (because they are just so good you need not upgrade), while Linux competes with its poorly defined systems, lack of support and array of distributions.
But, contrary to what the headlines would have us believe, the biggest threat to Microsoft's continued dominance, at present, is not Linux. It is older versions of Windows. The biggest threat to Linux is not Microsoft, but rather integration and interoperability issues among the various Linux and open-source distributions and applications. The lack of enterprise-level application support and documentation for the aforementioned software packages also is an issue.
Sorry but this is typical DiDio, with some enhanced editing to ensure it give the appearance of being unbiased. But she hit all the MS talking points.
She still gets it wrong (Score:4, Insightful)
What a moron. Windows is not the biggest threat to Linux. That I can agree with. Windows is the best reason to switch to Linux. Microsoft isn't a threat, obvious patents filed by Microsoft are the threat. Sure, the patents are bogus, but it takes lots of money to fight off the hydra.
I took the quote from someone else's posting. I refuse to give a hit to a site publishing her trash.
Still the same Didio (Score:3, Insightful)
Didio is still the same old 'analyst.' Right there giving the Microsoft sales pitch with the same Microsoft paid for 'research.' This just represents a shift at Microsoft not with Didio.
It is nice to see Microsoft is realizing the Get The Facts campaign failed and they are regrouping as Linux continues to advance.
Linux is making big moves in the large companies and governments. The folks that do do their own TCO. Microsoft is just trying to infuse FUD here. "Did you do your own TCO?" "Are you sure Linux will save you money?" This is aimed at fighting the coattails that the big Linux wins will be bringing out of Microsoft's market.
Microsoft lost the debate (TCO) because it was an impossible ground to defend. Now they are trying to appeal to charging cattle.
TCO... HA HA HA HA (Score:4, Insightful)
Bundle software, hardware, networking and professional services and compare that against existing infrastructure and the IT departments salaries.
Include whole cloth fabricated numbers such as "downtime costs" "lost productivity costs" and so on that existing systems have that superwhamadyne new systems don't have.
IT executives liked TCO because the CFO like numbers. Salespeople liked TCO because they had underutilized MS Excel chops and could create pretty convincing slides with cost comparisons. CEOs liked TCO because they like bar graphs.
Finally, the IT media which really could be rebranded as "PR Newswire for Dummies, Technology Edition" liked TCO because their articles took on an air of gravitas that they never had before.
If you don't know where you are, go somewhere (Score:4, Insightful)
If you do not know where you are, just consider the cost of finding out. If your solutions have grown all over the place, it can be ridiculously expensive to do the analysis in order to find out how much they are costing. The analysis you need to do, is what solutions do you need? Once you know that, you can do some sums.
Often the analysis needed is a high level overview. If you have lots of users in similar environments all using home crafted spreadsheets - chances are you need to replace it all with some properly organised reporting from a database. Especially if you have reason to suspect that you have only 1 original copy of Office for a hundred users. If you have lots of users endlessly copying documents - chances are you need to document management system, a central repository, perhaps an internal print shop. If you have offices full of inkjet printers, you will save big money in consumables and reports by a proper deployment of laser printers. If you have loads of deskbound light email users all using Exchange server and Outlook - you are wasting an expensive resource because you could put them all on a low overhead server and Thunderbird.
Once you know your needs you can do some planning - which may be to stick with the Windows you know and love and clean up the shit. But it might be that when you expose what people actually need to do, and how they need to cooperate and share data, you would be better off building on a Linux platform.
Summary of that ramble: You do the TCO on where you need to get to, not on where you are today. Because it is practically guaranteed that you are wasting money today; you just need to find out where, in fairly broad brush terms.
I guess that analysis is why I could never have worked for McKinsey and other obsessional bean counters. But ask yourself; if you suspect you are knee deep in shit, is it better to analyse the composition of the shit or to look for a ladder?
Re:TCO analysis of OSs completely flawed (Score:5, Insightful)
I'm afraid this is incorrect - OS have acquisition costs and maintenance costs. The person who applies an OS patch most likely doesn't work for free.
One thing they teach you in Management 101 is that if you can't measure it you can't manage it. The argument that Linux acquisition costs less than Windows is essentially a moot point, since the biggest single cost in IT is personnel, not hardware or software.
Salarywise I think a good Windows admin should command about as much as a good Linux or Unix admin, unfortunately the majority of Windows admins I've seen can't even spell enterprise, much less act as part of one.
TCO is high because companies choose to trade skillz for salaries - and rather than hire a good Windows admin for $80-$80k a year or so, they go for the $45k inexperienced MCSE who's only demonstrated that he passes tests well. God help them when the $45k MCSE costs them a couple hundred thousand bucks in downtime because he couldn't figure out how to fix a problem.
Friend of mine works for a major processed food producer and told me yesterday that all their Windows 2000 machines and some of the older Windows XP machines got hammered by Zotob yesterday.
I told him that the patch to fix that vulnerability was released a week ago and there was an MS security bulletin on the thing - and that any admin worth paying knows that in this day and age, once the vulnerability is made public the worm won't be more than a couple days behind. Anyway, the company he works for apparently didn't think it was real important to patch the machines and Zotob took their entire production line down - costing them a couple million bucks, I guess.
First thing I'd do is ask the CIO why the machines weren't patched and then ask for his resignation - but I would give him the opportunity to fire a couple of middle managers berfore I kicked him out the door.
TCO? The main cost is and always will be good people.
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